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Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
4.5-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Property video
7 restaurants, breakfast, lunch, dinner served; international cuisine
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View in a map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Place, Dolphinaris Tulum
    ‪6 min walk‬
  • Place, Riviera Maya Golf Club
    ‪18 min walk‬
  • Place, Aktun Chen
    ‪18 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪115 min drive‬

Room options

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

8.0 out of 10
Very good
(83 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

7.8 out of 10
Good
(22 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

  • 409 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe)

  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

7.4 out of 10
Good
(14 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(10 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.4 miles
  • Riviera Maya Golf Club - 18 min walk - 1.0 mile
  • Aktun Chen - 18 min walk - 1.0 mile
  • Akumal Beach - 6 min drive - 4.2 miles
  • Half Moon Bay - 10 min drive - 5.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬11 min walk
  • ‪Restaurante Yucatan - ‬13 min walk
  • ‪Maiko - ‬5 min drive
  • ‪The Truck - ‬8 min walk
  • ‪Thali Restaurant - ‬14 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

4.5-star beachfront property near Akumal Beach
Bahia Principe Luxury Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Summer fun is a breeze at Bahia Principe Luxury Akumal - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, outdoor tennis courts, and a steam room. Free self parking is available.

This 4.5-star Akumal property is smoke free.

  • 758 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bahia Principe Luxury Akumal - All Inclusive offers 758 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations include single sofa beds and dining tables. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

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Bahia Principe Grand Tulum - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very Good, 1,383 reviews
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Dining table
  • Free babysitting
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

How close is Bahia Principe Luxury Akumal - All Inclusive to the airport?

Bahia Principe Luxury Akumal - All Inclusive is 41.3 mi (63-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Bahia Principe Luxury Akumal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Bahia Principe Luxury Akumal - All Inclusive.

How close is Bahia Principe Luxury Akumal - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Luxury Akumal - All Inclusive offer free breakfast?

Bahia Principe Luxury Akumal - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Luxury Akumal - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Luxury Akumal - All Inclusive?

This property offers free self parking.

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Bahia Principe Luxury Akumal - All Inclusive features 3 outdoor pools.

Does Bahia Principe Luxury Akumal - All Inclusive have a restaurant?

Bahia Principe Luxury Akumal - All Inclusive is home to Riviera, which features international cuisine.

Does Bahia Principe Luxury Akumal - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy mani/pedis, body scrubs, and body treatments.

How close is Bahia Principe Luxury Akumal - All Inclusive to downtown Akumal?

Bahia Principe Luxury Akumal - All Inclusive is 2.6 mi away from Akumal.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 610 out of 1153 reviews
Rating 8 - Good. 290 out of 1153 reviews
Rating 6 - Okay. 131 out of 1153 reviews
Rating 4 - Poor. 63 out of 1153 reviews
Rating 2 - Terrible. 59 out of 1153 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

TIMOTHY D

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and very large. Overall, 4 stars but the food was terrible in a few places and average in others. Breakfast was always good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Mayra Janeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Jason

Stayed 6 nights in Oct 2025

10/10 Excellent

Khushbu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

2/10 Terrible

Qimon Tehrana

Stayed 3 nights in Oct 2025

10/10 Excellent

Gerson Eduardo Montes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Oct 2025

10/10 Excellent

shweta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose is an excellent host. Pl ask for him at the reception desk. The only complaint we have is about the photography service . It’s fraud. They charge in mex n conversion rate is fixed n more than std. once you are done with the shoot the supervisor very coldly demands money. They wasted my hours. Beware if them. Hire a local photographer if you really want.
Stayed 4 nights in Sep 2025

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities
First time in Mexico if and when I go back Bahia has a permanent resident in me
Stayed 5 nights in Jun 2025

10/10 Excellent

Justin

Stayed 5 nights in Oct 2025

8/10 Good

Nikhil Laxminarayan

Stayed 4 nights in Sep 2025

4/10 Poor

Claudia Patricia Tovar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools full of mold, staff does not care about customers much, the privilege lied offered a free massage after the presentation and they only gave a voucher for spa, we talked with the supervisor of the privilege club he didn't care he says okay a guy who offered to you lied but not effort to fix it t all.Akumal supposed to be a Luxury service they do not have lines for drinks at the sports bar two days on the road when all the resort had no issues again guest service did not do anything to fix it.Stay away from this place.
Stayed 7 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property undergoing renovations, but staff, safety , response for any accommodations were beyond exceptional service
Stayed 6 nights in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

2/10 Terrible

Guillermo

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Una falta de respeto no tuvimos acceso a restaurantes ala carta la mitad de hotel está en reparación y eso ustedes como página no lo dijeron muy malo prácticamente solo buffet y muy malo
Stayed 2 nights in Sep 2025

10/10 Excellent

alyson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic, easy access to the beach and all other amenities. We will definitely be going back!
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert Charles Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Food was great and service was amazing!
Stayed 4 nights in Sep 2025

6/10 Okay

Tarick

Traveled with family
Liked: Staff & service
Not family friendly. Rooms are nowhere close to any of the lobbies. You have to take a cart. GREAT STAFF!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Cristian

Stayed 9 nights in Jun 2025

10/10 Excellent

Maria Luisa

Stayed 7 nights in Aug 2025

10/10 Excellent

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Food was great. I didn’t want to come back home. We had a great time will come back later.
Stayed 5 nights in Sep 2025

8/10 Good

Petrina

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was nice…a bit older but pretty clean. Renovations are still going on at this time. I didn’t like food especially because I found hair in one of meals.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anthony K

Stayed 3 nights in Sep 2025

8/10 Good

anneurys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Richard Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, the resort has an incredibly friendly accommodating staff from the bottom up. Plenty of options for sun and fun whether the in pools or on the beach, and loads of excursions if you want to go off resort. The Mayan Riviera is a really beautiful backdrop to this sprawling manicured set of resorts. Note: Evening restaurants (non buffet) require reservations and although you can start this up to 10days prior to your checkin date, the restaurants were mostly booked that far in advance. We were able to get into a restaurant each night by checking individual restaurants schedules around 4:30pm, the day of, to look for cancelations. Yay! But honestly I really don’t want to spend my vacation time stressing each day about my ability to use my dinner credits for a nice restaurant meal. It also kept us from planning excursions as not knowing what time we would eat dinner until late afternoon. Also if you miss your reservation it’s a $20 fee so that can be problematic if you only found the earliest dinner times. All in all we really enjoyed 7 great meals with some exceptional menus.
Stayed 7 nights in Aug 2025