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4.2 out of 5

"The property has great beaches to snorkel or swim in and they have an adult only section. " More

By a verified traveler on Tue 19 Oct 2021

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Hotel Description

4-star beachfront property near Akumal Beach

On the beach

Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a full-service spa. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus. Enjoy a meal in one of the 4 restaurants and free perks like buffet breakfast and WiFi in public areas.

Jetted tubs

Boasting jetted bathtubs, the 758 guestrooms also offer balconies and 24-hour room service. TVs come with satellite channels, and other amenities include rainfall showerheads and pillow menus.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$183* Per night/room Oct 26 - Oct 27

Junior Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Room (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Room (Deluxe-Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Room, Oceanfront (Deluxe - Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Luxury Akumal - All Inclusive ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bahia Principe Luxury Akumal - All Inclusive

Everyone (14) Couples (5) Family (6)
5 out of 5
The property has great beaches to snorkel or swim in and they have an adult only section.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by Online Reputation

Dear Guest: Thank you for choosing our facility as your holiday destination. We are happy to know that you completely enjoyed your holidays at the resort. It was honor for our entire team to be at your service again making your holiday enjoyable. Best regards, Lucero Alvarado Bahia Principe Luxury Akumal

5 out of 5
It far exceeded my expectations. The property is beautiful, they have activities everyday. We got to enjoy live Mariachi, 80s performers and live band by the pool. I will definetly be returing as I feel I missed out on things within the hotel. The food was superb. Staff was very professional and friendly, Drinks where amazing, cant say enough about this property. Very satisfied customer who will be returning for sure and I have already recomended this hotel to a buch of people looking for spots to vacation to.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Oct 2, 2021 by online reputation

Dear Guest, We are delighted to receive your feedback and that you have visited us recently We wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -) Kind regard from Mexico, Karina Guzman. Bahia Principe Luxury Akumal

5 out of 5
The property was beautiful and well kept.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 6, 2021 by Online Reputation

Dear guest, First of all, thank you for choosing our little paradise for your Mexican holidays! It is great to read this amazing review regarding the service received during your previous stay at our hotel. Our mission is to exceed our guest´s expectations and we are glad to know that we accomplished this goal with you. Kind regards from all the staff in Mexico, Lucero Alvarado Bahia Principe Luxury Akumal

5 out of 5
We had a wonderful time staying here. The staff were all very friendly and always ready to help. Highly recommended

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 30, 2021 by Online Reputation

Dear Guest: Thank you for choosing our facility as your holiday destination. We are happy to know that you completely enjoyed your holidays at the resort. It was honor for our entire team to be at your service again making your holiday enjoyable. Best regards, Lucero Alvarado Bahia Principe Luxury Akumal

5 out of 5
This was our first time ,a hurricane hit day before arriving, people we're working around the clock, through the heat, and rain showers to get everything back up and running.

Posted by on Aug 28, 2021

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Comment from Hotel Management

Aug 29, 2021 by Online Reputation

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Bahia Principe Luxury Akumal. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, positive comments always motivate the staff to provide excellent service. Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience. Best regards, Lucero Alvarado

3 out of 5
4th time staying here. Love the staff and property however the amenities are going downhill. No little bottles in fridge anymore, have to beg for washcloths and coffee.. Akumal is do for a major upgrade to stay Luxury it getting a little dated…..

Posted by on Aug 28, 2021

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Comment from Hotel Management

Aug 29, 2021 by Online Reputation

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. It is a pity that we have not exceeded your expectations; accept our sincere apologies, it certainly does not reflect the commitment and the quality that we have exhibited for many years. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services. Sending you our best regards, Lucero Alvarado Bahia Principe Luxury Akumal

2 out of 5
The bedsheet was dirty. The staff was rude and the food was cold. I won’t be going back to this property.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 15, 2021 by Online Reputation

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Regarding the situation described, we are sorry about not meeting some of your expectations; all your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellency in our services. Sending you our best regards, Lucero Alvarado Bahia Principe Luxury Akumal

4 out of 5
Loved the incredible staff from management (Nicholas) , to the incredible tram drivers to the servers, Elly in concierge is the best btw! David helped with arranging a memorable time for my bday. The Spa was delightful, the tequila was phenomenal lol the food wasn’t my favorite but the oceanfront was everything.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 15, 2021 by Online Reputation

Dear guest, First of all, thank you for choosing our little paradise for your Mexican holidays! It is great to read this amazing review regarding the service received during your previous stay at our hotel. Our mission is to exceed our guest´s expectations and we are glad to know that we accomplished this goal with you. Kind regards from all the staff in Mexico, Lucero Alvarado Bahia Principe Luxury Akumal

5 out of 5
I liked how there was a Butler always there to help you that way we didn’t have to go to the lobby. Edgar was very helpful and I appreciate everything he did for us in our stay.

Posted by on Feb 13, 2020

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4 out of 5
The resort was good. It is a little larger than most resorts that I stayed at previously. It is a bit confusing though. The numbered signs don't always make the most sense.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Dec 11, 2019 by Online Reputation

Dear guest, We would like to thank you for taking the time to write us your comments about your stay on Luxury Bahia Principe Akumal. It is important for us that all our guests take the best impression from our resort, we always make our best to adapt us to every guests and get their satisfaction. Your evaluation represents for us the tools of improvements, as we totally respect every guest opinion, and in the same way, we appreciate to let us know every detailed that make us improve every day. Be assured that our hotel will never cease in its efforts to constantly improve the quality of services provided. Kind Regards from Mexico, Sheila Delgado Luxury Bahia Principe Akumal

About the Bahia Principe Luxury Akumal - All Inclusive

Location Carretera Chetumal - Cancún, Akumal, QROO 77760

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Access to offsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite nightclubs included
  • Access to offsite nightclubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Kids club included
  • All meals included
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Bahia Principe Luxury Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. Summer fun is a breeze at Bahia Principe Luxury Akumal - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. This 4-star Akumal property is smoke free.

  • 758 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars by the pool
  • 9 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised kid's activities (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 5
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (free)

Internet

Available in some public areas: Free WiFi

Room Amenities

Bahia Principe Luxury Akumal - All Inclusive offers 758 accommodations with safes and complimentary bottled water. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Jetted tub
  • Day bed
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Riviera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Frutos del Mar - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Arlequin - This restaurant serves dinner only. Reservations are required. Open daily.

Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Rodizio Los Corales - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle on site
  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Ecotours nearby
  • Sailing on site
  • Basketball on site
  • Personal motorized watercraft on site

Spa Services

Bahia Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa and Mastercard; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Akumal Grand Bahia
  • Akumal Grand Bahia Principe
  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe Akumal
  • Bahia Principe Akumal Inclusi
  • Grand Bahia Principe All Inclusive
  • Luxury Bahia Principe Akumal All Inclusive
  • Luxury Bahia Principe All Inclusive
  • Luxury Bahia Principe Akumal
  • Bahia Principe Luxury Akumal
  • Luxury Bahia Principe Akumal All Inclusive
  • Bahia Principe Luxury Akumal - All Inclusive Akumal

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.