Bahia Principe Luxury Akumal - All Inclusive ratings based on 15 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bahia Principe Luxury Akumal - All Inclusive
Everyone (3)Couples (3)Family (6)
5 out of 5
I like how they had an adults only section so no screaming kids
Posted by Shraya on May 30, 2022
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Comment from Hotel Management
Jun 11, 2022
by Comentario de la dirección del hotel
Dear Shraya,
Thank you very much for giving us the opportunity to welcome you in our little paradise.
We look forward to your return!
Ahiram Tavarez
Online Reputation
Bahia Principe Luxury Akumal
5 out of 5
It was paradise inside of paradise!
Posted by Tyquinn on Feb 8, 2022
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Comment from Hotel Management
Feb 24, 2022
by online reputation
First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcome you back and give you another unforgettable lifetime experience.
2 out of 5
Food was disappointing, drinks where disappointing as well. No one ever picks up the phone at the hotel to make changes and then gets charged extra
Posted by Beatrice on Dec 15, 2021
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Comment from Hotel Management
Dec 15, 2021
by online reputation
Dear Guest:
First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.
It is a pity that we have not exceeded your expectations; accept our sincere apologies, it certainly does not reflect the commitment and the quality that we have exhibited for many years.
We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.
Sending you our best regards,
Lucero Alvarado
Bahia Principe Luxury Akumal
3 out of 5
Posted by Amy Ray on Dec 11, 2021
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5 out of 5
Posted by Avion on Nov 13, 2021
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5 out of 5
Staff was awesome thank you
Posted by Roberto on Nov 12, 2021
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Comment from Hotel Management
Nov 15, 2021
by Online Reputation
Dear guest:
First of all, we want to thank you for taking the time to express your experience and point of view about his recent stay with us.
Thank you for mentioning to our staff that it made you have a better vacation.
We hope that you will return very soon so that we can make you spend happy and memorable moments once again.
Greetings from the Mexican Caribbean,
Lucero Alvarado
Bahia Principe Luxury Akumal
5 out of 5
The property has great beaches to snorkel or swim in and they have an adult only section.
Posted by Michael B on Oct 19, 2021
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Comment from Hotel Management
Oct 20, 2021
by Online Reputation
Dear Guest:
Thank you for choosing our facility as your holiday destination. We are happy to know that you completely enjoyed your holidays at the resort. It was honor for our entire team to be at your service again making your holiday enjoyable.
Best regards,
Lucero Alvarado
Bahia Principe Luxury Akumal
5 out of 5
It far exceeded my expectations. The property is beautiful, they have activities everyday. We got to enjoy live Mariachi, 80s performers and live band by the pool. I will definetly be returing as I feel I missed out on things within the hotel. The food was superb. Staff was very professional and friendly, Drinks where amazing, cant say enough about this property. Very satisfied customer who will be returning for sure and I have already recomended this hotel to a buch of people looking for spots to vacation to.
Posted by Beatriz on Sep 28, 2021
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Comment from Hotel Management
Oct 2, 2021
by online reputation
Dear Guest,
We are delighted to receive your feedback and that you have visited us recently
We wanted to thank you for let us know about your experience and that you were content with the service in general.
Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it.
If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. ; -)
Kind regard from Mexico,
Karina Guzman.
Bahia Principe Luxury Akumal
5 out of 5
The property was beautiful and well kept.
Posted by Lesley A on Sep 5, 2021
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Comment from Hotel Management
Sep 6, 2021
by Online Reputation
Dear guest,
First of all, thank you for choosing our little paradise for your Mexican holidays! It is great to read this amazing review regarding the service received during your previous stay at our hotel.
Our mission is to exceed our guest´s expectations and we are glad to know that we accomplished this goal with you.
Kind regards from all the staff in Mexico,
Lucero Alvarado
Bahia Principe Luxury Akumal
5 out of 5
We had a wonderful time staying here. The staff were all very friendly and always ready to help. Highly recommended
Posted by Laura Lu on Aug 29, 2021
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Comment from Hotel Management
Aug 30, 2021
by Online Reputation
Dear Guest:
Thank you for choosing our facility as your holiday destination. We are happy to know that you completely enjoyed your holidays at the resort. It was honor for our entire team to be at your service again making your holiday enjoyable.
Best regards,
Lucero Alvarado
Bahia Principe Luxury Akumal
About the Bahia Principe Luxury Akumal - All Inclusive
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Frequently Asked Questions
Bahia Principe Luxury Akumal - All Inclusive is 36.2 mi (277-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.
Airport shuttle services are not available at Bahia Principe Luxury Akumal - All Inclusive.
This property is on a private beach. Don't forget your sunscreen!
Bahia Principe Luxury Akumal - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.
No, there is no casino at this property.
Check-in is from 3:00 PM - midnight.
This property offers free self parking.
Bahia Principe Luxury Akumal - All Inclusive features 3 outdoor pools and a children's pool.
Bahia Principe Luxury Akumal - All Inclusive is home to Riviera, which features international cuisine.
Pamper yourself with a day at Bahia Spa, where you can enjoy body wraps, hydrotherapy, and beach massages.
Bahia Principe Luxury Akumal - All Inclusive is 2.6 mi away from Akumal.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
