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Akumal Natura

3.0 star property
Family-friendly 3-star hotel near Akumal Beach

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Photo gallery for Akumal Natura

Dinner served, international cuisine
Standard Bungalow, 1 King Bed, Terrace, Ground Floor | 1 bedroom, free WiFi, bed sheets
Standard Bungalow, 1 King Bed, Terrace, Ground Floor | 1 bedroom, free WiFi, bed sheets
Beach nearby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
  • Akumal Beach
    ‪3 min drive‬
  • Half Moon Bay
    ‪6 min drive‬
  • Yal-ku Lagoon
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

1 bedroom, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Standard Bungalow, 1 King Bed, Terrace, Ground Floor | 1 bedroom, free WiFi, bed sheets

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Standard With Garden View

1 bedroom, free WiFi, bed sheets

Chalet Standard With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Chalet Standard With Garden View

1 bedroom, free WiFi, bed sheets

Chalet Standard With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Bed(s)

About the neighborhood

Akumal

Close to the beach.You'll find Akumal Beach and Half Moon Bay within 3 miles (5 km) of this hotel. Yal-ku Lagoon and Riviera Maya Golf Club are also within 3 miles (5 km).

What's nearby

  • Akumal Beach - 3 min drive - 1.3 miles
  • Akumal Ecological Center - 3 min drive - 1.3 miles
  • Riviera Maya Golf Club - 5 min drive - 3.5 miles
  • Half Moon Bay - 6 min drive - 2.4 miles
  • Yal-ku Lagoon - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 80 min drive

Restaurants

  • ‪Mediterraneo - ‬4 min drive
  • ‪Akumal Sushi Beach Bar - ‬5 min drive
  • ‪Market Café - ‬4 min drive
  • ‪Preferred Club - ‬6 min drive
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min drive

About this property

Akumal Natura

Family-friendly 3-star hotel near Akumal Beach
Akumal Natura offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Akumal Natura. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Akumal hotel.

  • 20 guestrooms or units
  • 20 buildings
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Akumal Natura offers 20 accommodations with complimentary toiletries and ceiling fans. Rooms open to patios. This Akumal hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • There is no hot water on site.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

How close is Akumal Natura to the airport?

Akumal Natura is 34.3 mi (271-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Akumal Natura have an airport shuttle?

Akumal Natura offers an airport shuttle 24 hours a day, on request, for a charge of USD 95 per vehicle, one-way.

How close is Akumal Natura to the beach?

This hotel is 1.1 mi (7-min drive) from Akumal Beach and 2.2 mi (13-min drive) from Half Moon Bay. Don't forget your sunscreen!

Does Akumal Natura offer free breakfast?

Akumal Natura offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Akumal Natura?

No, there is no casino at this hotel.

What time is check-in at Akumal Natura?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Akumal Natura?

This hotel offers free self parking.

Does Akumal Natura have a pool?

Akumal Natura does not have a pool.

Does Akumal Natura have a restaurant?

Akumal Natura is home to Namaste, which features international cuisine.

Does Akumal Natura have a spa?

This hotel has a spa, which features massages.

How close is Akumal Natura to downtown Akumal?

Akumal Natura is 1 mi away from Akumal.

Akumal Natura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 195 reviews
Rating 8 - Good. 39 out of 195 reviews
Rating 6 - Okay. 20 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant quiet place
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very peaceful, unique and wonderful experience
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Stayed 7 nights in Mar 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Staff & service
This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜
Stayed 6 nights in Feb 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved: Feeling like we were in a secluded location in the jungle. The beautiful setting. The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp. The resident cat. Comfortable rooms with ensuite bathrooms. The semi-outdoor shower in the bathroom. Our visit to the animal rescue. Bicycles you can borrow. Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one. What I didn't love, but still liked it: Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough. Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped. The bathroom was just a bit more rustic than I expected. It was still fine and functional. The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue. One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous jungle cozy camper

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Stayed 4 nights in Feb 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment. The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere. However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests. Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Pierre-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kyra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Stayed 1 night in Nov 2024

8/10 Good

Dave, Seattle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice people, very rustic
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Glamping

Very clean, food was excellent, treated as family.
Stayed 4 nights in Oct 2024

8/10 Good

Leah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night! Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Stayed 1 night in Jun 2024

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Heather, Ft. Steele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural spot

6/10 Okay

Meenakshi, Brampton

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2024

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Stayed 3 nights in Jan 2024

6/10 Okay

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Howard

Stayed 5 nights in Dec 2023

8/10 Good

Helen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It would be absolutely perfect if not for one small thing that makes all the difference in the world: lighting. The rooms have a really cool tropical rustic vibe ……. until you turn on the lights and the warm colors of palm fronds are bathed in an icy blue fluorescent light, and then you are transported to a government bureaucracy office or a Wal Mart. Other than that, we loved the place!! We really admire their mission to rehabilitate animals, and we thoroughly enjoyed the tour of the rehabilitation facilities. The on-site cenote is lovely. I understand that the LED lightbulbs are better for the environment, but they completely kill the vibe. If they would only switch to a soft white lightbulb with a warm, it would be the perfect spot. My only other complaint is that they promise, free, bike rental, but the bikes are in such poor condition, that they are practically unusable. Several times, the chain just fell off bike.
Stayed 4 nights in Dec 2023