"We just returned from week vac using time as family reunion. Resort deserves five stars, loses definite one star for toxic clouds released towards gue ... " More
Seaside stay
You'll be within half a mile (1 km) of Arrecifes de Cozumel National Park and 2 miles (3 km) of Chankanaab National Park with a stay here. Cha'an Ka'an Observatory of Cozumel is within 3 miles (5 km) and Punta Sur Ecological Park is within 16 miles (25 km).
All-inclusive
This smoke-free property features a full-service spa, a marina, and a restaurant. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Free WiFi, balconies
The 56 guestrooms offer free WiFi, balconies, and rainfall showerheads. Free local calls, free bottled water, and ceiling fans are also available.
Dec 9, 2019 by Walter Cordova.
Thank you for your feedback, we really appreciate it, we'll work hard to fix the issue you experienced. Regards.
Dec 2, 2019 by Walter Cordova.
Thank you for your feedback, we really appreciate it. Regards.
Oct 22, 2019 by Walter Cordova
Thank you for choosing us. Your review is important to us!
Jun 12, 2019 by Walter Cordova General Manager
Thanks for staying with us . we appreciate with us regards
Jan 21, 2019 by Walter Cordova General Manager
Thanks for staying with us, we appreciate your feedback.
Feb 19, 2018 by Alejandro Castañeda
Thank you very much for sharing your experience, it is a pleasure to know that we fulfilled your expectations and that you enjoyed our facilities and especially our excellent service. We hope to have the honor of receiving them again. Best regards.
Jan 2, 2018 by Alejandro Castañeda
Thank you very much for sharing your comments about your stay, I am pleased to know that the service and personality of our collaborators left a memorable experience during your stay. Rest assured, I will send your thanks to all my team. We hope to welcome you again very soon.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Unwind on the private sand beach, located just 50 meters away. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Explorean Cozumel - All Inclusive like a marina and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a fitness center, a garden, and a terrace. Free self parking is available. This 4-star Cozumel property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Lool Kan - Overlooking the pool, this restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the property include an outdoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.