4.0 out of 5

"Our fourth time to stay at El Cozumelino hotel. Staff are friendly. The beachfronts area is really nice and clean and it’s protected by a pier makes ... " More

By a verified traveler on Thu 05 Jul 2018

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Hotel Description

3.5-star beach property with parasailing

In Cozumel

You'll find Cozumel Country Club and Golf Course and Maya Heritage Monument close to this Cozumel property. Also nearby are Los Cinco Soles and Cozumel Museum.

All-inclusive

A nightclub and an outdoor pool are featured at this all-inclusive property. Relax beachside with free beach cabanas and cool off with a drink at the beach bar. There's fun for all ages with a children's club and mini golf, and supervised childcare is an added bonus.

In-room dining

Guestrooms offer room service and phones.

Garden View Expedia Rate

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$176 per night

Deluxe Room with Balcony Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sky Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View with Private Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Sky Top Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

El Cozumeleno Beach Resort All Inclusive ratings based on 141 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for El Cozumeleno Beach Resort All Inclusive

Everyone (35)
1 out of 5
Family vacation and were all sick and in our rooms the last 3 days

Posted by on Feb 3, 2019

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5 out of 5
Great service, friendly staff. Spent 9 days here and it was nothing but pleasant.

Posted by , from Colorado on Nov 20, 2018

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Comment from Hotel Management

Nov 21, 2018 by Nohemi

Dear EB, Thank you for your comments.

4 out of 5
Our fourth time to stay at El Cozumelino hotel. Staff are friendly. The beachfronts area is really nice and clean and it’s protected by a pier makes it a Good place to swim and snorkel. Dive shop in the facility is a plus. For Scuba diving trips, boat picks you up from the hotel pier which gives you a beautiful long ride to your dive sites. Will definitely go back.

Posted by , from Harlingen TX on Jul 5, 2018

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Comment from Hotel Management

Jul 11, 2018 by Nohemi

Dear Ace, we appreciate your comments. Island Divers is a plus on property.

4 out of 5
Excellent and caring staff, especially in the restaurant that requires reservations. Food is good and some impressive presentations. Good beach and snorkeling at hotel. Heard many complaints about air conditioning in the older section of hotel. Could definitely use some renovation in the bathrooms. Grounds and pools kept well. Fans should be added to the hotel lobby to move air because it is not air conditioned.

Posted by on Jun 24, 2018

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Comment from Hotel Management

Jun 25, 2018 by Nohemi

Thank you for your feedback, we will send your suggestions to proper departments so we can improve our services.

5 out of 5
For anyone who isn't picky, this hotel is perfect! The staff is absolutely phenomenal! Hands down, best part about the stay. I can't say enough about the staff. One recommendation, do not buy excursions at the airport! They are time shares and you will have to sit through meetings for half the day. Buy the excursions through the hotel. When getting to the airport, go straight through the airport and don't talk to anyone working the travel information desks. Take a taxi that is across the street from the airport to the hotel, a five min ride. The hotel rooms were good! Especially for the price. Rooms were VERY cool, good a/c, clean rooms, king bed, tv with English channels. No wifi in rooms, its in lobby. Get the ocean view room! The view from the balcony is amazing. In many reviews, people complain about the food, but we had no problem with the food at all. It was great! Always something new to try. Buffet and menu. Didn't do fine dining. Fresh fruits, veggies, desserts, and Mexican food. The beach and water is so stunning, crystal clear water. I recommend going snorkeling! Dif activities during the day like poolside bingo, water aerobics, water balloon toss, and beach volleyball. There is a spa on site. They have kayaks and jetskis on site. The pools were awesome. Spent a lot of time by the bar in the pool. The night entertainment wasn't the greatest. They showed movies two nights and bingo another. Overall, perfect resort to relax and enjoy drinks, food, sun, and the sea!!

Posted by on Apr 24, 2018

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Comment from Hotel Management

May 2, 2018 by Nohemi

Dear Sir, Thanks for your comments.

4 out of 5

A beautiful Cozumel vacation

Pros: We loved the friendly and very helpful staff.
Cons: The rooms could use an update. The mattress was old and a bit sunken and had a temporary topper on it. The pillows were rock hard.
Location: For the most part you have to taxi everywhere but they were readily available.
The staff at El Cozumeleno Beach Resort was always very kind and helpful. The resort was beautiful and the beach front was well kept and cared for.

Posted by on Mar 17, 2018

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Comment from Hotel Management

Mar 20, 2018 by Nohemi

We appreciate your feedback. Thanks

4 out of 5

Vacay

It was my first time staying here, overall it was really nice!! Wish that it had more night time entertainment & wish the food was better!!

Posted by on Feb 25, 2018

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Comment from Hotel Management

Mar 7, 2018 by Nohemi

Dear Sir, we thank you for your feedback. will bring it to the required area

5 out of 5

Close to golf, dining, town shopping, beachside.

Pros: Food options on the menu. Limited items on buffets compared to other hotels but we aren't picky eaters and always found something to enjoy.
Cons: Mattresses on beds were stiff and pillows kinda flat. Needs upgrades.
Location: Loved walking to the Lobster House. Beach was nice to walk along. Pool and Beach just steps from our patio. Town was close, cheap to use the taxi.
2nd visit. Last time was over 5 years ago. About the same overall. Very impressed on the amount of staff hired just to keep beach clean, wait on guests with drinks and FOOD! First resort for this unbeatable price that we visited that ordering off of the menu is an option in dining room, beach, and room service aside of the buffet and snack bar. Beds were a bit stiff but rooms were cleaned everyday and smelled amazingly fresh with floors even mopped. Very appreciated after a long day of being out in the sun and ready for a change of clothes. We kept the sliding doors shut and the room temperature was very comfortable during our whole stay. Loved the huge cubes of ice!! Not to mention, never a shortage. The size of the cups with the ice always kept your drinks delicious even in the hot sun. We enjoyed walking to the golf course, Lobster House for dinner, yum...even walked to town for shopping and took a taxi back. Even saw a few places along the way that we could have enjoyed drinks and food if you wanted to take a break. Snorkeled and walked on beach. Found lots of sea glass for my hobby of jewlery making.

Posted by , from Neenah, WI on Jan 31, 2018

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Comment from Hotel Management

Feb 6, 2018 by Nohemi

Thank you for your comments, we truly appreciate them.

3 out of 5

good hotel for the money

pros good location, close to town, good snorkling, nice beach, great staff, good food cons the food was good but very limited if your into pools they are not heated, so if the weather is cold theres no one in the pools or hot tub. beach chairs and furniture all need to be replaced, very uncomfortable and falling apart. Limited activities, they have bikes but do not let you use them and even if they did most of them are not rideable. None of the cons are deal breakers for me, I would still go there. The food in the sit down restraunt is great. The do need to do some simple maintinance and upgradeing. I put this in my last review but nothing was done. From the poeple we talked to the seem to be loosing buisness and I think the lack of maintenance is why. It is still a very good place for the money.

Posted by , from minnesota on Jan 21, 2018

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Comment from Hotel Management

Jan 22, 2018 by Regards

Dear Randy, Thank you very much for your comments, we appreciate it and will pass among proper areas to improve our services and facilities.

5 out of 5

Great All-Inclusive Resort, exceptional staff, fun

Cons: Wish the beds were softer!
Location: 10 minutes from downtown, endless things to do nearby - parasailing, pirate ship cruise, fishing, scooter rental, dolphins, ruins tours and more!
Great resort! Major positives were the extremely wonderful staff, beautifully kept beach and pools, and the activities the resort offered. We spent about half our time at the resort and there was always something fun to do! Free snorkeling right on their beach. The food was great! Came to Mexico for plenty of Mexican food (the fajitas were fantastic!) and we got it, but they had many other food choices as well. And they kept the drinks flowing! Rooms were nice. Good AC. 10 minutes from airport or downtown. You can also book anything you want to do right from the resort - Parasailing, Pirate ship cruise, dolphins, ruins tours or anything your heart desires. We absolutely loved this place and if we come back to Cozumel - this is where we will stay! Thanks from Pam and Keith! 10/6 - 10/14 :)

Posted by , from Denver on Oct 29, 2017

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Comment from Hotel Management

Dec 16, 2017 by Nohemi

Pam & Keith, Thank you for your feedback, you are right our best asset is our staff.

About the El Cozumeleno Beach Resort All Inclusive

Location Playa Santa Pilar Km 4.5, Cozumel, QROO 77600

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 5 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Bicycling included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

El Cozumeleno Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Cozumeleno Beach Resort All Inclusive offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. A nightclub, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly El Cozumeleno Beach Resort All Inclusive. For a fee, parking is available.

  • 2 buildings
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Parking

Self parking (surcharge)

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodations at El Cozumeleno Beach Resort All Inclusive offer blackout drapes/curtains.

  • In-room dining (limited hours)
  • Telephone
  • Blackout drapes
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Entertainment

Activities include:

  • Nightly entertainment
  • Snorkeling tours
  • Bicycle tours
  • Stretching classes
  • Water basketball
  • Pool aerobics
  • Pool volleyball
  • Beach volleyball
  • Beach soccer
  • Bingo
  • Ping-Pong tournaments

Not included: Scuba-diving tours

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Segway rental/tour on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Parasailing on site
  • Ziplining nearby

Spa Services

  • Sports massage
  • Massages on beach

Hotel Policies

Check-in

  • Check-in time starts at 03:00 PM

Check-out

  • Check-out by 12:00 PM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Hotel Names

  • Cozumeleno Beach Resort
  • El Cozumeleno Beach
  • El Cozumeleno Beach Resort
  • El Cozumeleno Beach Resort All Inclusive
  • El Resort All Inclusive
  • El Cozumeleno Beach All Inclusive
  • El All Inclusive
  • El Cozumeleno All Inclusive

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Promotions

All-Inclusive Offer

Book a stay in any room or rate category and receive 2 passes to Mr. Sanchos Beach Club, MXN 120 credit for food and beverage purchases, 2 passes to Mayan Cacao Factory, complimentary WiFi in public areas, complimentary use of snorkel equipment, and diving lessons.


Food and beverage discount details provided at check-in. Taxes and gratuities may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.