Illa Cozumel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

• Front desk opens daily at 6:00 AM
• Front desk closes daily at 10:00 PM
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff does not wear personal protective equipment
• Debit cards not accepted
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Property does not follow sanitization practices of any association
• Staffed front desk
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• No cribs (infant beds) available
• No elevators
• Property confirms they are implementing enhanced cleaning measures