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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
4.5-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes
Couples treatment rooms, body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(70 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 263 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 562 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 1021 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1057 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen property places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Mamitas Beach and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • All inclusive plans available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the airport?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on May 3, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free breakfast?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Free parking is not available at this property.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is home to Ventanas, which features international cuisine.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a spa?

This property has a spa, which features body treatments, deep-tissue massages, and facials.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to downtown Playa del Carmen?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 0.3 mi away from Playa del Carmen.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1780 out of 3074 reviews
Rating 8 - Good. 732 out of 3074 reviews
Rating 6 - Okay. 322 out of 3074 reviews
Rating 4 - Poor. 116 out of 3074 reviews
Rating 2 - Terrible. 124 out of 3074 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay here (1 girls trip and this is my 2nd time with my partner). Staff is always friendly and helpful! They try their best to accommodate and are part of the reason I keep coming back !
Stayed 5 nights in Apr 2026

10/10 Excellent

MARCO, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't have a dedicated parking lot. Be aware it is very difficult to get coins for the meter and it doesn't take credit card from the US. Other than this, I would go back in a heart bit. Great place and amazing location!
Stayed 5 nights in Feb 2026

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice. Always activities. The staff where excellent. Beautiful resort. The beach was kinda rocky.
Stayed 6 nights in Mar 2026

8/10 Good

Jamie

Stayed 7 nights in Feb 2026

10/10 Excellent

Dominique

Stayed 3 nights in Feb 2026

10/10 Excellent

Aleceia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place!
Stayed 5 nights in Feb 2026

4/10 Poor

Halene

Disliked: Property conditions & facilities
The room was not what we booked. They tried to out us in a standard room with 2 full size beds when we reserved a king jr. suite. They then told us there were no king rooms available but then after going back to the front desk, after half an hour they “found” the correct room. Check in process is far too long. The food is sub par and the drinks are horrible.
Stayed 3 nights in Feb 2026

8/10 Good

Jacqueline

Stayed 14 nights in Jan 2026

10/10 Excellent

Sabrina Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff and management were all very professional, the room was always spotless and everyone was always extremely kind and helpful!
Stayed 5 nights in Feb 2026

8/10 Good

Michele Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean, food good but only complaint is the loudness - peoples voices were echoing in the halls at all hours which made sleeping difficult.
Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the hotel, staff, location, and overall quality of the food and drinks. Will stay again!!!
Stayed 6 nights in Jan 2026

4/10 Poor

Barbara Margaret

Hotel was nice, we appreciated the more traditional Mexican building. Since there is no beach, the pool area was overcrowded and people showing up at 7 am or earlier in the morning to save seats was a problem. Pool and nightly entertainment was extremely loud, not enjoyable. Selection of restaurants was good, specialty better than buffet, which was very repetitive, and quite often, food cold. Coffee shop was a pleasant surprise. Number of younger adults drunk and out of control, could have been handled better by staff.
Stayed 11 nights in Jan 2026

10/10 Excellent

WADE THOMAS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time! Excellent customer service, clean, great location, amenities and entertainment were great. The only thing I would say that needs enhancing … pillows are uncomfortable, they won’t let you take your food to your room(outside restaurants) and wet bar doesn’t have a good selection for people that don’t drink beer. However, we would definitely come back again!
Stayed 8 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay there! The food was amazing and the vibe was really nice. The beach bar was 10 out of 10. The value and the service was super spot on. We stayed at Xcaret and preferred the Alltra out of the two.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Shoutout Victoria our room cleaner she was the real MVP of the trip. Also shoutout the entertainment team making the trip a blast. The resorts location is tremendous. 2 minute walk from 5th ave. Buffett for lunch and dinner sucked but that’s resort food for you. The Italian restaurant and Mexican restaurants were great. Steakhouse could use some work. Not a ton of young people but the entertainment team made it fun for those of us who were there.
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy Jo

Stayed 9 nights in Jan 2026

8/10 Good

Egon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Yuliia

Stayed 7 nights in Jan 2026

8/10 Good

Paul

The staff was very pleasant. The grounds were kept up. But when we walked into our room.
Stayed 5 nights in Jan 2026

10/10 Excellent

NIKISTA

Stayed 3 nights in Jan 2026

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff vwry courteous, room clean and well stocked. Buffet was horriblenbut thw restaurant had great food.
Stayed 7 nights in Jan 2026

10/10 Excellent

Heidi Susan Ann

Stayed 7 nights in Jan 2026

2/10 Terrible

Jason

there was no hot water in the shower. The faucet in the bathroom had hot water but clearly there was something wrong with the shower valve. I called first thing in the morning. They said they were sending someone up 20 minutes later. Nobody showed up I went and worked out, went and had breakfast swimming. It would be fixed by then. No I was headed to the jungle for a weeklong retreat and wanted one last hot shower. And for $300 a night it was the least I could ask for The staff was not understanding nor did they want to do anything to fix the issue or offer any remedies or discounts For $300 a night I would expect things to be in working order I spoke to the manager of a female about this, and she did nothing to it I will wait to hear back from you before I go to a Google review
Stayed 1 night in Jan 2026