Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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6 restaurants, international cuisine
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Couples treatment rooms, body treatments, hot stone massages
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(76 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Mamitas Beach. Quinta Avenida and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Asiana - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the airport?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Sep 28, 2025 start from $200.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free breakfast?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there is no casino at this hotel, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Free parking is not available at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is home to Ventanas, which features international cuisine.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a spa?

This hotel has a spa, which features body scrubs, prenatal massages, and mani/pedis.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to downtown Playa del Carmen?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 0.3 mi away from Playa del Carmen.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1478 out of 2579 reviews
Rating 8 - Good. 622 out of 2579 reviews
Rating 6 - Okay. 277 out of 2579 reviews
Rating 4 - Poor. 99 out of 2579 reviews
Rating 2 - Terrible. 103 out of 2579 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita Christina, West covina

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an awesome experience for my husband and me. We really enjoy the hotel. Is well located. Food is great. The personal is great all gentle. The only thing is that they close early the bar which for being an just adults hotel you spect they close later and have more fun during the night time. But other tan that is fine. Other thing to have in consideration is that the beach access is small but it’s close to quinta avenida so you can go to a bigger beach access. We recommend it.
Stayed 5 nights in Jun 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff. Great pool. Comfy bed. Roomy shower. Event highlights were the pool foam party and karaoke. Buffet was good but repetitive. Mexican restaurant very good. Lots of great and affordable restaurants within a couple blocks. Super close (5 min or less walk) to 5th ave for as much shopping as you’d want. No swimmable beach at the resort.
Stayed 12 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

8/10 Good

Frenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The massage was fabulous, Maria was wonderful, 2 blocks from 5th Ave, the staff was amazing, coffee bar(free all day), the pools were great, super clean huge hotel. Cons: random people able to sit om the beach, the dining room didn't serve dinner my last night, wasn't notified why it was closed, pillows on bed too hard, hated the upsell pitches at check in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation trip

Amazing time at the hotel with my friend and our 2 daughters for their graduation. Bed were comfortable, room and hotel was very clean overall. Food was very good : shouout to the lady who cooks omelets in the morning, she is amazing! Mexican restaurant was definitely our favorite. Special mention to all the service staff : they were all so great! Everyone seems happy to work there and their good service feels very genuine! They certainly add to the experience at the hotel : special thanks to Jose, Jesus and Sebastian
Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4th time at this resort. Staff excellent. Resort very clean and comfortable. Great pool. Very easy access to the main avenue to walk around and shop. Very safe.
Stayed 5 nights in Jun 2025

10/10 Excellent

Reeza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent at all the restaurants, grounds well maintained/clean. Staff very friendly and helpful. The location was perfect! The only issue was the seaweed at the beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jalen

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jun 2025

8/10 Good

James Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the room was good, but I found that the food in most of their restaurants
Stayed 6 nights in Jun 2025

6/10 Okay

Elizabeth Brooke

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property and spa were nice, to be honest the buffet was awful and the drinks were not good which is disappointing considering it was all inclusive.
Stayed 3 nights in Jun 2025

10/10 Excellent

James, Fernandina Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect couples get away! The staff and service was great! Close to shopping. Beach is small, but well maintained.
Stayed 5 nights in Jun 2025

8/10 Good

Nurys

Liked: Cleanliness, amenities, property conditions & facilities
The main reason of my visit was to enjoy the beach and
Stayed 2 nights in Jun 2025

10/10 Excellent

Negyme

Traveled with partner
Liked: Cleanliness, property conditions & facilities
very clean, friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 4 nights in Jun 2025

10/10 Excellent

STEPHEN PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food at an all-inclusive ever.
Stayed 5 nights in Jun 2025

8/10 Good

Thelma Yesenia

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

said, Nampa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
Stayed 5 nights in Jun 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience was great. The staff was absolutely fantastic and the hotel was nice and clean. The outdoor areas were beautiful except for the seaweed problem. Unfortunately, June is a bad season for excessive seaweed on beaches. There wasn't much of a beach area at this property and because of the seaweed, it really didn't seem like there was any beach at all. And the seaweed had a horrible sulfuric smell that permeated throughout the first floor. Other than that issue, everything else was great. Good food, good shows and overall great experience.
Stayed 5 nights in Jun 2025

10/10 Excellent

yosi

Stayed 2 nights in Jun 2025

8/10 Good

Salvador, Grand Prairie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jun 2025