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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property class: 4.5
4.5-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes
Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Couples treatment rooms, body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(69 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 263 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 562 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 1021 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1057 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen property places you steps from Playa del Carmen Main Beach and a 5-minute walk from Mamitas Beach. Quinta Avenida and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the airport?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Apr 13, 2026 start from $260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free breakfast?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Free parking is not available at this property.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is home to Ventanas, which features international cuisine.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a spa?

This property has a spa, which features deep-tissue massages, body wraps, and body scrubs.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to downtown Playa del Carmen?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 0.3 mi away from Playa del Carmen.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1756 out of 3035 reviews
Rating 8 - Good. 725 out of 3035 reviews
Rating 6 - Okay. 318 out of 3035 reviews
Rating 4 - Poor. 113 out of 3035 reviews
Rating 2 - Terrible. 123 out of 3035 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jamie

Stayed 7 nights in Feb 2026

10/10 Excellent

Dominique

Stayed 3 nights in Feb 2026

10/10 Excellent

Aleceia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place!
Stayed 5 nights in Feb 2026

4/10 Poor

Halene

Disliked: Property conditions & facilities
The room was not what we booked. They tried to out us in a standard room with 2 full size beds when we reserved a king jr. suite. They then told us there were no king rooms available but then after going back to the front desk, after half an hour they “found” the correct room. Check in process is far too long. The food is sub par and the drinks are horrible.
Stayed 3 nights in Feb 2026

8/10 Good

Jacqueline

Stayed 14 nights in Jan 2026

10/10 Excellent

Sabrina Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff and management were all very professional, the room was always spotless and everyone was always extremely kind and helpful!
Stayed 5 nights in Feb 2026

10/10 Excellent

Dawn

Stayed 7 nights in Jan 2026

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

David

Really great time. We would come back. The beach front was smaller than expected but it was close to the other larger beaches.
Stayed 4 nights in Dec 2025

10/10 Excellent

Pedro Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would say all of it!
Stayed 7 nights in Jan 2026

10/10 Excellent

Philadelphia

Traveled with partner, Traveled with family
Liked: Cleanliness
Clean, friendly and amazing bartenders!
Stayed 4 nights in Dec 2025

6/10 Okay

Kitt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expedia allowed us to book with Wyndham Alltra and when we experienced flight delays no one was able to contact the resort. We were unsure about the status of our reservation as we were unable to contact the resort. We called every number online to reach them and left multiple voicemails. Expedia customer service had also done the same. It was unnerving when travel all that way and not being sure of what we would be arriving to. We missed a whole day at the resort and the Expedia customer service representative stated we would receive a refund for the missed day. All we got was an email saying they had no luck contacting the resort. Other than that the stay was great. The entertainment staff were excellent and the resort itself was very nice and close to many shopping locations and restaurants if you decided to eat away from the resort. The staff at the resort were very friendly and also the food was excellent.
Stayed 7 nights in Jan 2026

8/10 Good

Spencer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food at the Italian, grill, and sushi restaurants were great. The rooms were very well cleaned and the coffee bar was also awesome. I would say the drinks aren’t the best, they taste kind of fake surgery or something. Not my ideal. If you’re coming for a nice beach spot, this wouldn’t be my first choice. But the staff and food and location make up for it for sure. Very close to 5th ave which makes it easy to get around and explore.
Stayed 6 nights in Dec 2025

8/10 Good

Rehana A, Gaithersburg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food
Stayed 8 nights in Dec 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot wait to go back
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel!! The location is perfect, our room was clean and spacious, the staff is very friendly, and the food is delicious. I would recommend booking through the hotel directly. We booked through Expedia and our “oceanview” room was not the case. We did have a nice balcony and we could see a very small partial view of the ocean from a few blocks away. Speaking of water…yes the hotel is on the beach but it’s not swimmable. However, you can walk towards another beach area and swim there. The sunrises are gorgeous and the cabanas are worth renting for the day. I would definitely go back!
Stayed 4 nights in Jan 2026

6/10 Okay

Amir

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice clean hotel. Nice room and staff walking distinace to downtown Playa. No beach to swim at all. Pool is not heated and has very cold water. The buffet is mediocre at best. 3 restaurants are decent but are open only for dinner.
Stayed 5 nights in Jan 2026

8/10 Good

Sara

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy room. Nice staff. Food could’ve been better
Stayed 3 nights in Jan 2026

8/10 Good

Sara

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beautiful. Comfy bed. Nice and helpful staff. Only complaint is the food could’ve been better.
Stayed 1 night in Jan 2026

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very nice and friendly. Everyone smiled and greeted us with respect and kindness. Great amenities. Carlos, the aqua fitness/zumba instructor was awesome! He’s super friendly and made our classes so fun and entertaining! He deserves a raise! The food could’ve had more options at the buffet.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
When we arrived there had been no hot water for a week we were offered to go elsewhere but we feel like the staff are family so we opted to stay … I had read some reviews out of curiosity they were terrible “fighting cursing loud music” we never experienced any of that absolutely love the place❤️headed back in April🏖️
Stayed 15 nights in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, amazing staff, good food, and very clean. Lovely stay and close to everything
Stayed 3 nights in Jan 2026

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room size fabulous Food excellent Beverages grest Entertsinment could have been better
Stayed 6 nights in Jan 2026

10/10 Excellent

Brett, Spring Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! The resort was just the right size, the staff was great (especially Carlos, David and the lady who's name escapes me). Perfect in everything.
Stayed 5 nights in Jan 2026

10/10 Excellent

Loida

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente la comida los empleados buen trato me encantó
Stayed 4 nights in Jan 2026