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All Ritmo Cancun Resort & Water Park - All Inclusive

3.5-star property
Km. 1.5 Carretera a Puerto Juarez, Cancun, QROO 1-855-201-7819
3.3 out of 5
See all 42 travelocity Reviews

"Great people from the staff of hotel. " More

By a verified traveler on Mon 03 Oct 2022

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Hotel Description

3.5-star beachfront aparthotel near Gran Puerto Pier

On the beach

Stay at this Cancun aparthotel and you'll be within half a mile (1 km) of El Meco Archaeological Site and 2 miles (3 km) of Gran Puerto Pier. Plaza Las Americas is within 6 miles (10 km) and Punta Sur is within 12 miles (20 km).

All-inclusive

This smoke-free aparthotel features a private beach, free water park access, and 5 restaurants. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, mini golf, and children's pool.

Cable TV

The individually decorated apartments offer ceiling fans and safes. TVs come with cable channels, and other amenities include coffee/tea makers and phones.

Standard Room

Bed Count room.options.bedSize. Maximum Occupancy 4 Max
$194* Per night/room Mar 27 - Mar 28

Studio Supreme

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Imperial Suite Ocean View

Bed Count room.options.bedSize. Maximum Occupancy 8 Max

Junior Suite, Sea View

Bed Count room.options.bedSize. Maximum Occupancy 5 Max

Jacuzzi Ocean View

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Junior Suite Royal Ocean View

Bed Count room.options.bedSize. Maximum Occupancy 5 Max

All Ritmo Cancun Resort & Water Park - All Inclusive ratings based on 42 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for All Ritmo Cancun Resort & Water Park - All Inclusive

Everyone (17) Family (10)
2 out of 5

Posted by , from Syosset on Feb 26, 2023

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2 out of 5
Property is ok, but the food is terrible. You get what you pay for.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 25, 2022 by Guest Service

Dear Zohrab,Thank you for taking the time to tell us about your experience. We regret not having met your expectations on this occasion regarding our food services. We will take action to ensure that these observations that you kindly made do not happen again and thus apply continuous improvement in each of our processes. We hope you will give us the opportunity to serve you once again.

4 out of 5
Great people from the staff of hotel.

Posted by on Oct 3, 2022

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Comment from Hotel Management

Oct 8, 2022 by Guest Service

Good day Mr. Kostadin,Thank you so much for your feedback. We're glad that you had a good time with us, hoping you can give us the pleasure to receive you back again!

5 out of 5
Property is outdated, and housekeeping would only change our towels once In the 5 days we stayed, kept saying they were out.

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 22, 2022 by Guest Service

Hello Mrs. Elizando Thank you so much for your comments. We're glad you enjoyed your stay. We have opportunity areas to work in, and we will take them in consideration. Thanks!!

5 out of 5

Posted by on Jul 6, 2022

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5 out of 5

Posted by on Sep 28, 2021

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2 out of 5
Hotel is definitely outdated. The check-in person was so rude! If you have a problem and call days before they don’t care to help you resolve the problem! The food was pretty good the first time and after it kept having the same flavor. One server was really rude. The rest of the servers were amazing! Housekeeping was amazing! The shows were incredible! Mixed Drinks not good at all! Taste watered down and piña colada tasted like rubbing alcohol! The “water park” was pretty small aswell. If you stay make sure to keep your bags with you at all times, my family member had her stuff supposedly taken to her room and saw one of the staff at the door take it and when she got back to reception the bags had been returned to the door and then were taken to her room with her again but by this time her stuff had already been search through! Don’t know why they would have to search your bags but DO NOT leave them unattended! Also the location is way far from the beautiful clear beaches!

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 11, 2021 by Guest Service Manager

We appreciate your feedback, we will work on our opportunity areas. Thank you. Regards

2 out of 5
Water park was good. I paid for a ocean view....I was looking at parked boats. Sliding door had no lock. Hair dryer was in pieces. The daily buffet was nasty. Hamburgers half cooked. Finally left the hotel to get something edible.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 26, 2021 by Guest Service Manager

My apologies you feel this way about us, we will work to improve in every way. Regards

4 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 19, 2021 by Guest Service Manager

Thank you for your feedback.

4 out of 5
I loved the service, the staff was great!. I loved Enrique, Arturo at the front desk, Isla at the main restaurant and all of the staff at the restaurants, the bar , the entertainment staff and maintenance staff were lovely. Conny at the VIP service is lovely. The food at Ostras and the main buffet was always amazing! Lots of choices and very tasty. Overall, it was a good stay and I recommend this resort. Its great for families. Thank you for a great stay. Muchos besos y abrazos! Carmen Feliciano

Posted by , from New York on Feb 21, 2020

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Comment from Hotel Management

Feb 26, 2020 by Guest Serive

Thank you for your comments, we are really glad to hear about your great experience in our resort, we hope to see you soon.

About the All Ritmo Cancun Resort & Water Park - All Inclusive

Location Km. 1.5 Carretera a Puerto Juarez, Cancun, QROO 77500

All-inclusive Details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Buffet-style meals included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

All Ritmo Cancun Resort & Water Park - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). Bring your whole family to All Ritmo Cancun Resort & Water Park - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and mini golf. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial aparthotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free. This 3.5-star Cancun aparthotel is smoke free.

  • 148 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

All Ritmo Cancun Resort & Water Park - All Inclusive offers 148 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

El Palmar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.

Ostras & Oysters - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pancho Villa - This restaurant overlooks the garden and specializes in Mexican cuisine. Reservations are required. Open select days.

Góndola - This restaurant overlooks the ocean and pool and specializes in Italian cuisine. Reservations are required. Open select days.

Cena Show Teatro - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

A private beach, an outdoor tennis court, complimentary bicycles, and a complimentary water park with waterslides are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Sailing on site
  • Basketball on site
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

  • Massages on beach
  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets and service animals are not allowed at All Ritmo Cancun Resort & Water Park - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea Adventure Water Park Cancun
  • All Ritmo Cancun Resort Water Park All Inclusive
  • All Ritmo Resort Water Park All Inclusive
  • Ritmo Cancun Water Park
  • Ritmo Water Park
  • All Ritmo Cancun Water Park All Inclusive
  • All Ritmo Water Park All Inclusive
  • Sea Adventure Resort Water Park All Inclusive
  • Ritmo Water Park Inclusive

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.