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Seadust Cancún All Inclusive Family Resort

3.5 star property
3.5-star beachfront resort near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
Grand Suite, 1 King Bed (Master, Sunset View) | Lake view
Premium Suite, 2 Double Beds | Free minibar, in-room safe, blackout drapes, iron/ironing board
3 outdoor pools, cabanas (surcharge), pool umbrellas
9 bars/lounges, swim-up bar, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, Multiple Beds (King)

7.2 out of 10
Good
(68 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Deluxe Suite (Double)

Deluxe Suite (Double) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite (Double)

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 592 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Oceanfront

  • 645 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Oceanfront

9.6 out of 10
Exceptional
(4 reviews)
  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • 592 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Suite, 1 King Bed (Master, Sunset View)

  • 663 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite, 2 Double Beds

7.8 out of 10
Good
(43 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, Multiple Beds (Double)

7.2 out of 10
Good
(35 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Double Beds

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About the neighborhood

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera resort, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 11 min walk - 0.6 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles
  • Aquaworld - 2 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬5 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬13 min walk

About this property

Seadust Cancún All Inclusive Family Resort

3.5-star beachfront resort near Hotel Zone Beaches
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 2 2025 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

How close is Seadust Cancún All Inclusive Family Resort to the airport?

Seadust Cancún All Inclusive Family Resort is 12.1 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Seadust Cancún All Inclusive Family Resort?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Seadust Cancún All Inclusive Family Resort on Jul 13, 2025 start from $289.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Seadust Cancún All Inclusive Family Resort have an airport shuttle?

Airport shuttle services are not available at Seadust Cancún All Inclusive Family Resort.

How close is Seadust Cancún All Inclusive Family Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Seadust Cancún All Inclusive Family Resort offer free breakfast?

Seadust Cancún All Inclusive Family Resort does not offer free breakfast.

Is there a casino at Seadust Cancún All Inclusive Family Resort?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Seadust Cancún All Inclusive Family Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Seadust Cancún All Inclusive Family Resort?

This resort offers free self parking.

Does Seadust Cancún All Inclusive Family Resort have a pool?

Seadust Cancún All Inclusive Family Resort features 3 outdoor pools and a children's pool.

Does Seadust Cancún All Inclusive Family Resort have a restaurant?

Seadust Cancún All Inclusive Family Resort is home to Florencia, which features Italian cuisine.

Does Seadust Cancún All Inclusive Family Resort have a spa?

This resort has a spa, which features body wraps, aromatherapy, and body treatments.

How close is Seadust Cancún All Inclusive Family Resort to downtown Cancun?

Seadust Cancún All Inclusive Family Resort is 0.2 mi away from Avenida Kukulkan.

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1012 out of 2343 reviews
Rating 8 - Good. 579 out of 2343 reviews
Rating 6 - Okay. 313 out of 2343 reviews
Rating 4 - Poor. 190 out of 2343 reviews
Rating 2 - Terrible. 249 out of 2343 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort! Very clean, good food with great hours, friendly and helpful staff! Highly recommend for family travel!
Stayed 4 nights in Jun 2025

10/10 Excellent

KARLA, GARLAND

The check in process was fast and easy
Stayed 5 nights in May 2025

6/10 Okay

Chante Rashina

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel need a lot of improvements.during our stay the room smelled musty and the roofs where leaking The staff were amazing and the food was average. I don’t think I would recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carrie Van

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very cute friendly! The only issues we had were at the elevators didn’t work all the time and that was obnoxious. We were thankful we were only on the second floor and not the 12th.
Stayed 6 nights in Mar 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. Perfect view, everyone friendly
Stayed 7 nights in Mar 2025

10/10 Excellent

Carlito Mendez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place specially for the kids
Stayed 6 nights in Mar 2025

6/10 Okay

Ryan jacob

Stayed 5 nights in Apr 2025

8/10 Good

Aileen

Liked: Staff & service, property conditions & facilities
It was good but one thing it should have a night partyin the pool
Stayed 5 nights in Apr 2025

8/10 Good

rajeev chaitanya

Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

ma

Stayed 4 nights in Apr 2025

6/10 Okay

Linda, South Sioux City

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall disappointment in the food not much options in the buffet and not very good
Stayed 4 nights in Mar 2025

8/10 Good

Daisy

Traveled with family and small children
Liked: Amenities
It was a big hotel. The whole lights in the entire hotel went off for a few minutes. (Not sure what happened) I was happy. The hot water did not run out regarding the food they could do better. The buffet has a lot of food choices. They needed to boost the AC a little bit higher since some of the restaurants were hot inside it is a kids friendly hotel so they did have a lot of activities for the kids.
Stayed 5 nights in Mar 2025

8/10 Good

VERONICA

Traveled with family
Liked: Cleanliness, amenities
The hotel was beautiful.We stayed for a week. In that week the lights went off for a few minutes (Not sure what happen) but I was happy that the hot water did not run out. They needed to boost the AC in some restaurants it was hot. They could do better with the food. It was avarage, they have a lot of food choices so that was a plus. For a big hotel like that they need more staff in the hotel. I didn’t see a lot of staff. It is a kids friendly Hotel. They have a lot of activities for the kids.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Seadust Family Resort was incredible and suited our family of 5 (3 children ages 10, 12, 14) perfectly! The food was incredible with many options daily at the buffet, the pool side snack/lunch bar with hot dogs, hamburgers, pizza and fries, and the fine dinning options at the a la carte dinners (all included). The hotel was clean and well taken care of. The staff was incredible, I cannot say enough great things about the staff, they all spoke english and loved when we tried speaking Spanish. The 'entertainment' crew was terrific organizing games like water polo, volleyball, soccer, water aerobics and Zumba. They weren't pushy at all or in your face. nI wish I could thank everyone who worked there- Adrian, Mannuel, Alberto, Izul, Benjamin, etc. The concierge and front desk staff went out of your way to help you too The view was incredible! Picture perfect in fact!
Stayed 7 nights in Mar 2025

8/10 Good

Clint

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is safe and easily accessible, just wish you didn’t have to tip for a service you already pay for. At $600/night can. I shouldn’t have to tip for room cleaning or to have the mini fridge refilled.
Stayed 7 nights in Mar 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Dea Expedia Customer Service/Seadust Resort Management, I am writing to formally express my dissatisfaction with my recent stay at the Seadust Resort, which I booked through Expedia from April 2 to April 6. I had selected this resort with the intent to enjoy a relaxing, quiet experience with my fiancé. Unfortunately, several issues during our stay significantly impacted our experience, and I feel that I am owed compensation for the inconvenience and disappointment caused. 1. Adult Pool Closure: One of the primary reasons I chose this resort was for its adult pool area, as I wanted a more tranquil environment, away from the noise of children. Upon arrival, I discovered that the adult pool was completely closed for the duration of our stay. This was highly disappointing, especially as this was the main amenity we were looking forward to. The resort should have informed us of this change ahead of time, as it was a critical factor in our decision to book. 2. Dining Experience at Big Ben Restaurant: We dined at the Big Ben restaurant during our stay, and the meal did not meet expectations. Specifically, the steak we ordered was extremely chewy and difficult to eat, which detracted from the quality of the meal. Given the cost of dining at the resort, this experience was disappointing and far from what we anticipated. 3. Spirit Airlines Delays: Additionally, our flight on Spirit Airlines was delayed multiple times, causing us to arrive home more than three hours later than expec
Stayed 4 nights in Apr 2025

4/10 Poor

Henry

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was really unwelcome, the room was dirty and appliance highly used.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose Aurelio Lopez

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property is great for families, lots of things to do. The water park area is super fun. Lots of eating options, the wait in the restaurants may take a little but it’s with the wait. Our favorite was the Japanese restaurant. Very easy access to catch the bus in front of the hotel if desired. The location is nice and quiet and safe. The pools could be a little more clean. Same with the side elevators. I would definitely recommend this hotel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Renam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time!
Stayed 3 nights in Mar 2025

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kayleen A

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

2/10 Terrible

Erick Michael, Newtown square

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Terrible dining options, our whole group got food poisoning our second night from the “Big Ben steakhouse” restaurant. Our last 36-48 hours of our 4 day vacation we were confined to our room all sick. The air conditioning was not working properly, trip was a total waste of money. The buffet options were the same everyday poor quality food. Mostly slop . Elevators were extremely slow, staff was rude. Check in process was hours long with the resort focused more on selling us their timeshare vacation plan. Would not recommend this place. Broken door knobs in rooms bathroom toiletdoor would not properly close. Beach front was small not what was represented in the hotels media pictures . The restaurant options all were terrible . Like not subpar completely terrible. Pools were murky cloudy appeared dirty . If it were possible I’d request a full refund . I found nothing about this vacation enjoyable at all. 2 adults and 3 children locked in a hotel room sick from the resort food . Housekeeping banging on the door at 10:30 pm to clean the room is unacceptable as well
Stayed 3 nights in Mar 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This was most sales driven experience our family has ever encountered. When we tell you we just want to enjoy our vacation and not sit through any 90 minute presentation please believe we are being truthful. We had days when our room wasn’t cleaned and had to get toilet paper and towels. The all inclusive option for dinners took 2 plus hours for 4 to eat! There was nothing luxurious about this place. The gym was nothing like pictured but a closed off room with no windows and air circulation at all. The spa was non existent, much different that advertised.
Stayed 4 nights in Mar 2025

4/10 Poor

Sulman

Traveled with family
Disliked: Staff & service, property conditions & facilities
This place is ok too many things breakdown don't work.we have to go everyday to get our room unlocked because our wrists-bands didn't work.it's hard to get anyone help
Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis Formentera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Seadust Cancun Family Resort was amazing! From the moment we arrived, the friendly staff made us feel welcome. The resort is truly family-friendly, with plenty of activities that kept our kids entertained the entire time. The food was exceptional, offering a variety of delicious options that we all enjoyed. The atmosphere was relaxing, and the service was top-notch. Overall, it was a fantastic experience, and we would definitely return for another family getaway!
Stayed 4 nights in Mar 2025