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Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk
Reception
Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

  • 1160 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

  • 900 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk

Sandos Suite

  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Aquaworld - 13 min walk - 0.7 miles
  • La Isla Shopping Mall - 3 min drive - 1.6 miles
  • Delfines Beach - 4 min drive - 2.9 miles
  • El Rey Ruins - 5 min drive - 3.3 miles
  • Cancun Convention Center - 11 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

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  • All inclusive
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 1,171 reviews
$346 nightly
The price is $346
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

How close is Sandos Cancún All Inclusive - Adults Only to the airport?

Sandos Cancún All Inclusive - Adults Only is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Jun 16, 2025 start from $356.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandos Cancún All Inclusive - Adults Only have an airport shuttle?

Sandos Cancún All Inclusive - Adults Only offers an airport shuttle.

How close is Sandos Cancún All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sandos Cancún All Inclusive - Adults Only offer free breakfast?

Sandos Cancún All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Sandos Cancún All Inclusive - Adults Only?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are nearby.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Sandos Cancún All Inclusive - Adults Only?

This property offers free self parking.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, garden views, and a beachfront location.

Does Sandos Cancún All Inclusive - Adults Only have a spa?

This property doesn't have a spa, but it does offer deep-tissue massages, facials, and body treatments.

How close is Sandos Cancún All Inclusive - Adults Only to downtown Cancun?

Sandos Cancún All Inclusive - Adults Only is 0.5 mi away from Avenida Kukulkan.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 872 out of 1935 reviews
Rating 8 - Good. 477 out of 1935 reviews
Rating 6 - Okay. 317 out of 1935 reviews
Rating 4 - Poor. 144 out of 1935 reviews
Rating 2 - Terrible. 125 out of 1935 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kaelea

Traveled with family
Service was amazing! Karla and Freddy at the pool and entertainment made the trip so enjoyable! Rocio at st trop was so friendly and Pavel is one of the best habachi chefs I have seen! The view to see the ocean from the pool was good but very small. Chairs and cabanas are taken by 7:30 each morning. Bar 2 was under construction therefore missing some outdoor night life, but the entertainment team Karla and Alex did an amazing job! Culinary experience was not the best, but we managed to find something to eat every night. They try to sell you a time share EVERYDAY if you do not listen to the spill. I don’t know that we will be back to this Sandos but will maybe try others!
Stayed 4 nights in May 2025

10/10 Excellent

shelby, WEST SPRINGFIELD

Stayed 3 nights in May 2025

6/10 Okay

TERRENCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and very friendly
Stayed 7 nights in Apr 2025

10/10 Excellent

VICKI DOREEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

6/10 Okay

Ashley Lynnette

Stayed 6 nights in Mar 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a great time. The staff are fantastic. The beachfront and outdoor pool areas were definitely the highlight. The hotel itself needs some updating as we had to get maintenance in to fix our shower door and toilet.
Stayed 7 nights in Feb 2025

6/10 Okay

Rebecca

Traveled with partner
Disliked: Cleanliness
The location was top notch. The facilities however, were not. Our room in particular. Our shower leaked which caused all the wood work near the shower to be rotted and moldy. The toilet basin was cracked as was the bathroom counter and the bath tub surround. I asked room service for extra towels to deal with all the water on the floor and they never sent any. Food was good but we both found hair in our food. The service was very slow everywhere. We consistently had to wait to be seated, to get drinks, to be served. Not sure if this is just Mexico in general, as this was our first trip. Also, a big bummer was the hot tub was broken and no one told us. Some positives- the food was pretty good, staff was fairly friendly, the views/location were on point and there was always entertainment. (That being said, most days there was a DJ at the pool from 9-6 and it was always loud and bumping- which wasn’t always relaxing.) We did ann excursion through Seek and Go and it was awesome! We saw Chichén Itzá, a cenote and a local town. The excursion was the highlight of the trip. Overall we enjoyed our trip, but will not be returning to stay at Sandos.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the property and entertainment staff. The staff was really friendly. Great view over the pool and looking at the beach. Very limited seatings by pool and beach. Have to wake up early to hold a spot. Besides that we really enjoyed our selves
Stayed 4 nights in Mar 2025

8/10 Good

Benjamin Bela

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 5 nights in Feb 2025

6/10 Okay

Mohamed

Traveled with family
Disliked: Staff & service
I didn’t like the food and the service
Stayed 3 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to come to a beautiful beach and just relax this is a great resort. Staff was friendly and attentive. My only areas I would improve- hard to get dinner reservations! upon arrival had to take a 10pm dinner rsvp for the hibachi restaurant. Second the times for the bar are too late- 11am is 2 hours late to get a drink by the pool when the sun rises at 6 and you've been at the pool for 2 hours
Stayed 3 nights in Mar 2025

6/10 Okay

Joel

Traveled with partner
Liked: Cleanliness
The buffet food wasnt never hot . I paid extra for a king bed and got 2 singles. On a honeymoon that didnt go over so well with me . The hotel gave me a down graded room for a king size , but had to talk to a manager about the situation. Probably will never go to another Sandos hotel over the experience i had there
Stayed 6 nights in Mar 2025

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Kelly Maureen, Grand Haven

Traveled with partner
Liked: Cleanliness
Supposed to get a room upgrade with VIP and we had the 2nd worst room at the property. We only know it was second worst because management said there was ONE room worse than ours when we asked to change. Eye level with roof equipment and full eye level view of event space. VERY loud and ZERO privacy. Handled poorly by management.
Stayed 5 nights in Mar 2025

6/10 Okay

Marc

Traveled with partner
Problems. Problems. Second year in a row they tried to put us in a lesser room than we paid for. Said it wasn’t available (we booked months in advance). Has to stay in lesser room, got kicked out in morning and waited until 3pm to get into our booked room. This wasted a day of our vacation. When we finally got in, the room was fantastic. Food: buffet was always good. Italian restaurant had smaller menu than last year and was only so-so. Seasons restaurant service was so slow we left. St Trop was ok, typical beach food. Entertainment: too loud at pool. We prefer to relax. Had to get up early to get chairs.
Stayed 5 nights in Mar 2025

6/10 Okay

rich, Saugus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Nice beach area, walkable , good entertainment
Stayed 5 nights in Feb 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a wonderful time at Sandos. The staff and service was amazing, and they tend to any needs. This is a smaller resort, but the different restaurant options were all great. Reservations are limited, but the as long as you book them in advance when you get there, there will be availability. There was a bit of a sewage smell in the bathroom, but nothing to ruin our trip. It can be difficult to secure a spot at the pool but that is to be expected at a smaller resort. Breakfast at St. Trop was awesome every morning and we looked forward to it. While there was some fun and entertaining pool parties and a couple of events at night, I would recommend this resort to those looking for a quieter, relaxing vacation, less partying. Would definitely come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Joel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
All in all, Sandos Cancun is a very nice place, however, our room , it was evident that renovation is in order. Our room showed this by the damaged door, placement of bathroom tiles, broken curtain. We weren't as happy this year with our accommodations as we were last year. The saving grace for this hotel is the staff. They were very accommodating to our needs.
Stayed 5 nights in Mar 2025

2/10 Terrible

Tania

Stayed 4 nights in Mar 2025

10/10 Excellent

Javier

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Run of the mill hotel by the beach. Only issue I had was entertainments dying down after 5 anywhere outside.
Stayed 5 nights in Mar 2025

6/10 Okay

Luis

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Banks

Traveled with group
Will not be visiting again. Entertainment staff is awesome and was so lovely. But that’s about it. The food was fine. Out of every resort I’ve been to in my life, this has been the worst. Buffet had limited options. These “exclusive” dinners had great option but every option tasted horrible… and I’m not picky at all… and that’s saying something. You will never be able to get a beach or pool chair unless you come down at 6am and grab one (no joke). Rooms were dated but beds were very big. But the zinger and worst thing was at checkout. They tried to overcharge us by hundreds of dollars saying it was their “conversion”. (Which was not the truth). After threatening the law (which makes me sound like a Karen lol, and going off on everyone possible, they finally admitted to messing up and fixing our total…) which made me question, what if I never called them out on their mistake?? This also happened to this couple infront of us and beside us, so beware and don’t go. We never got our $25 spa credit because they said they don’t honor that. This whole establishment is a scam. So sad because I loved some of staff and became friends with them but I did not have a good experience besides that and will certainly not be suggesting this place to anyone.
Stayed 7 nights in Mar 2025

6/10 Okay

Leah D, Bonney Lake

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The beach is beautiful and you just can’t beat the color of the water. The water is difficult to swim in, but sitting next to it and watching, listening to the waves is healing. The staff offered couples massages while we were in the pool. When we declined, he offered us a better price and we agreed, knowing we still had the spa credit advertised by Expedia to bring the price to an agreeable amount. Upon checkout, they refused to give us the $60 spa credit, so the spa credit is basically worthless. I can’t help but wonder if they’ll still recoup the spa credit, even though we didn’t receive the benefit. In the end, we felt scammed.
Stayed 5 nights in Mar 2025