"i loved the fact that it was everything i needed all onsite and never had to leave. this trip was about relaxing not about exploring " More
Apr 15, 2023 by Allison
Dear Allison, I am very sorry to see that our hotel fell short of your personal expectations. It is pitiful to see that nothing seem to have worked for you in our property during your stay. We will work with every single head department and the staffs in general to prevent from having in our house things similar to the ones you describe which in no way are reflective of this organization. Kindest wishes,Web RelationsSandos Cancún
Feb 20, 2023 by Michelle
Dear Michelle, I would like to thank you for posting this kind review and sharing the wonderful experience you had during your stay. We are glad to know that our services exceeded your holiday expectations. We thank you for highlighting our attributes as well as your recommendations. We hope to have the honor of serving you in the future. Kindest wishes,Web RelationsSandos Cancún
Jan 31, 2023 by Tania
Dear Tania, We would like to thank you so much for choosing Sandos Cancún as your holiday destination during your visit to Cancún and for your honest review. We have carefully noted each point you raised and we will do our very best to ensure and improve the service and facilities quality. We hope to have the pleasure to host you again, do not hesitate to contact me if you have special requests for your next visit, I will be really pleased to help you. Sincerely,Web RelationsSandos Cancún
Dec 16, 2022 by Mary
Dear Mary, I would like to thank you for posting this kind review and sharing the wonderful experience you had during your stay. We are glad to know that our services exceeded your holiday expectations. We thank you for highlighting our attributes as well as your recommendations. We hope to have the honor of serving you in the future. Kindest wishes,Nely SantanaWeb RelationsSandos Cancún
Dec 16, 2022 by Mark
Dear Mark, We would like to thank you so much for choosing Sandos Cancún as your holiday destination during your visit to Cancún and for your honest review. We have carefully noted each point you raised and we will do our very best to ensure and improve the service and facilities quality. We hope to have the pleasure to host you again, do not hesitate to contact me if you have special requests for your next visit, I will be really pleased to help you. Sincerely,Nely SantanaWeb RelationsSandos Cancún
Sep 28, 2022 by Thomas
Dear Guest, On behalf of the Sandos Cancún, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest wishes,Nely SantanaWeb RelationsSandos Cancún
Jul 18, 2022 by Amy
Dear Amy, We appreciate the time you have taken to write your review about your recent stay in Sandos Cancún. Our guest’s comments give us important feedback on our performance and provide us with great ideas on how to improve. We truly appreciate the time you gave us to talk to us, and the opportunity to change the perspective of our service, as our goal is not only to make our guests return, but also to make you feel comfortable as you are here to relax in a stress free environment. Thank you for adding very generous remarks of the positive sides of your stay with us and mentioning the services that made your stay more comfortable. Sincerely, Nely Santana Web Relations Sandos Cancún
Jun 28, 2022 by David
Dear David, I would like to thank you for posting this kind review and sharing the wonderful experience you had during your stay. We are glad to know that our services exceeded your holiday expectations. We thank you for highlighting our attributes as well as your recommendations. We hope to have the honor of serving you in the future. Kindest wishes, Nely Santana Web Relations Sandos Cancún