Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
Dine with a view of the ocean from this elegantly set dining area.
Enjoy beach access and stunning ocean views from this hotel's spacious balconies.
Welcome to our lobby, featuring a reception desk, comfortable seating areas, and a beautiful potted plant.

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun Convention Center
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Caribe Suite

  • 1160 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Laguna suite

9.4 out of 10
Exceptional
(8 reviews)
  • 900 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe room

8.4 out of 10
Very good
(102 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sandos Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Balcony Deluxe Room

8.0 out of 10
Very good
(108 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • La Isla Shopping Mall - 3 min drive - 1.6 miles
  • Delfines Beach - 4 min drive - 2.9 miles
  • El Rey Ruins - 5 min drive - 3.3 miles
  • Cancun Convention Center - 11 min drive - 4.0 miles
  • Tortuga Beach - 14 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

How close is Sandos Cancún All Inclusive - Adults Only to the airport?

Sandos Cancún All Inclusive - Adults Only is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Jul 27, 2025 start from $291.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandos Cancún All Inclusive - Adults Only have an airport shuttle?

Sandos Cancún All Inclusive - Adults Only offers an airport shuttle.

How close is Sandos Cancún All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sandos Cancún All Inclusive - Adults Only offer free breakfast?

Sandos Cancún All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Sandos Cancún All Inclusive - Adults Only?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are nearby.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Sandos Cancún All Inclusive - Adults Only?

This property offers free self parking.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, garden views, and a beachfront location.

Does Sandos Cancún All Inclusive - Adults Only have a spa?

This property doesn't have a spa, but it does offer reflexology, body treatments, and deep-tissue massages.

How close is Sandos Cancún All Inclusive - Adults Only to downtown Cancun?

Sandos Cancún All Inclusive - Adults Only is 0.5 mi away from Avenida Kukulkan.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 924 out of 2011 reviews
Rating 8 - Good. 490 out of 2011 reviews
Rating 6 - Okay. 332 out of 2011 reviews
Rating 4 - Poor. 146 out of 2011 reviews
Rating 2 - Terrible. 119 out of 2011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaniqua

Stayed 4 nights in Jun 2025

6/10 Okay

Kaelea

Traveled with family
Service was amazing! Karla and Freddy at the pool and entertainment made the trip so enjoyable! Rocio at st trop was so friendly and Pavel is one of the best habachi chefs I have seen! The view to see the ocean from the pool was good but very small. Chairs and cabanas are taken by 7:30 each morning. Bar 2 was under construction therefore missing some outdoor night life, but the entertainment team Karla and Alex did an amazing job! Culinary experience was not the best, but we managed to find something to eat every night. They try to sell you a time share EVERYDAY if you do not listen to the spill. I don’t know that we will be back to this Sandos but will maybe try others!
Stayed 4 nights in May 2025

10/10 Excellent

shelby, WEST SPRINGFIELD

Stayed 3 nights in May 2025

6/10 Okay

TERRENCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and very friendly
Stayed 7 nights in Apr 2025

10/10 Excellent

Fraysa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful
Stayed 4 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort. I would do it again. Staff and entertainment was great. Rooms were spacious. Service was prompt. Great place to spend a week!
Stayed 5 nights in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Melissa Mari

Liked: Cleanliness, staff & service
Overall had a good experience. The staff across the board—from check-in to customer service, entertainment, and the various restaurants—were warm and friendly. Traveling solo, I felt safe throughout my stay, which I truly appreciated. That said, there were moments I wished staff hadn't asked so openly about why I was alone. I understand it came from a place of kindness, but a bit more discretion would’ve been welcome. The food was enjoyable, with plenty of options to choose from. The breakfast buffet stood out as a highlight, and for dinner, the Teppanyaki grill was by far the best experience. Having room service available was also a great convenience. The hotel itself is very clean, though it does show its age. I was honestly surprised it’s considered a five-star property. While the key elements are there, it’s the small details that miss the mark. For example, my bathroom featured both a walk-in shower and a separate tub—which sounds luxurious—except the tub had rusted-over plugs, making it unappealing to use. Later in my stay, the bathroom ceiling even began to leak. I appreciated the more mature, relaxed crowd and loved that the beach was clean with good food and drink service. It would be a big plus if beach umbrellas were available or if unused elite cabanas could be opened up for general guest use. All in all, I had a pleasant stay with a few caveats. With some attention to detail and minor upgrades, this hotel could truly live up to its five-star rating.
Stayed 4 nights in Apr 2025

8/10 Good

fathi

Stayed 4 nights in Apr 2025

10/10 Excellent

Sydney Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved everything about it! the resort isn't too big so its easy to navigate, everything you need is right there, the staff are so lovely and made my birthday trip very special! i was also able to walk to a dive shop down the road for my booked scuba dives, as well as pick up some sunscreen for a great price at the pharmacy. the food options are wonderful and they are very accomodating to all dietary restrictions and allergies. the beach is beautiful, the cabanas are free and the entertainment is amazing. 10/10 Sandos, i will definitely be back!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Yuki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough chairs by the pool
Stayed 3 nights in Apr 2025

10/10 Excellent

LEMUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, beach clean, good food, very friendly staff.
Stayed 5 nights in Apr 2025

4/10 Poor

KATHRYN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very dated, clearly short staffed. Food very mediocre. Lacking landscaping. Trees and bushes are all but dead.
Stayed 4 nights in Apr 2025

6/10 Okay

Tige J

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Once you check-in, you will be met with a staff member asking you to listen to their version of a time-share. Be aware of this as they will try to swindle you into watching their pitch and going on an inclusive tour for free prizes. The hotel is clean, but dated. Our room had rust marks on the floor as well as on the lamp shades. Food is mediocre, at best. We had a person in our group with a food allergy and they were met with raw chicken at the Japanese restaurant and could not eat at the Mexican Fiesta night due to cross contamination. If you want to eat at any of the three restaurants that take reservations, reserve well in advance. The morning of an excursion we ordered room service over an hour ahead of leaving and it never came. Friends also ordered that morning and got nothing that they actually ordered. We were told they would “write a report,” but that didn’t help matters as we had to leave the hotel at 7 AM for the excursion with empty stomachs. Overall, food was a disappointment. They will always ask if there’s a food allergy, which is appreciated though. Freddie, Casanova, and Fausto were fantastic at the pool with drinks. Jordan went above and beyond to help. Pools are cold, but beach was beautiful. You will need to get to the pool by 5 AM to reserve a cabana. Many times people put their things on a cabana to reserve it, but don’t come back during the day and the staff cannot touch personal belongings. Poolside music playlist is the same every day.
Stayed 7 nights in Apr 2025

10/10 Excellent

Saima

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best experience and performance
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely breathtakingly beautiful. Great clean beach with lots of pool chairs and beds to relax and take in the ocean air . The staff is incredible and the service immaculate. The food is great with four different restaurants to choose from, all of which we enjoyed . Took the wife to the spa and she absolutely loved it .The three different pools ensures there is always one that isn't to crowded . The only thing we found to be a bit much was the music, every other day theres a pool party and the loud music becomes monotonous after some time . Overall tho we really enjoyed our experience here . 10/10 would recommend 👌
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana, Haverhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Erwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. The staff are so nice. Excellent service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aja, Southfield

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 6 nights in Mar 2025

6/10 Okay

Amanda L

Traveled with partner
Disliked: Staff & service, amenities
Customer services was non-existent. From check in to check out, the staff indoors were entirely useless. Never realized how important good customer service was until I received none. Unfortunately, the amazing pool and beach waiters work here. I hope they move on elsewhere. They were fantastic! Food was fine. There was one show, it was terrible. Grounds are junky. Spa is average at best. View is incredible. If you want a cheap place with a good beach, go. But don’t expect anything else.
Stayed 6 nights in Apr 2025

10/10 Excellent

Johanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third Timer at the same resort Fabulous memories
Stayed 10 nights in Apr 2025

10/10 Excellent

Janina-Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos was one of the best resorts we've stayed at so far. It was small enough that it felt intimate where you could recognize the same people and large enough that you had your space. The activities in the main pool area were fun and engaging. The food is fantastic — both the buffet and restaurant options; my favourite was the steakhouse. Staff are very friendly and warm, easy to talk to and they recognize the regulars as well. By the end of our trip, they handed us our usual drink orders without us asking. The spa is beautiful and includes a cold plunge, jacuzzi, and sauna. The gym is decently sized; not extremely large but not small either; it wasn't overly busy at the hours I frequented but the machines seemed new. The drinks are not watered down and you can definitely taste the alcohol. The resort is fantastic and would recommend this place to anyone that's interested in having a super relaxing stay.
Stayed 5 nights in Apr 2025

8/10 Good

Steven Joseph, Waterford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very nice, but if you venture out to take a walk, there is litter everywhere. There seems to be zero regard in keeping the area clean. My wife and I were very disappointed to see this.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ramil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient lots of options for dining and rthings to do at the hotel.
Stayed 7 nights in Apr 2025