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Melia Cozumel All Inclusive

3.5 star property
3.5-star beachfront property with 2 outdoor pools

Choose dates to view prices

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
1 bedroom, minibar, in-room safe, desk
Restaurant
Indoor wedding
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • All inclusive
  • Housekeeping
  • Gym

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Isla de Pasion
  • Place, San Miguel Church
    ‪8 min drive‬
  • Place, Punta Langosta Pier
    ‪8 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Melia Ocean View

Melia Ocean View | 1 bedroom, minibar, in-room safe, desk

Melia Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • 462 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

9.2 out of 10
Wonderful
(22 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium

1 bedroom, minibar, in-room safe, desk

The Level Grand Premium

9.0 out of 10
Wonderful
(47 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

9.2 out of 10
Wonderful
(5 reviews)
  • 462 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Premium with Ocean View

1 bedroom, minibar, in-room safe, desk

Room Premium with Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Single Room Premium with Ocean View

1 bedroom, minibar, in-room safe, desk

Single Room Premium with Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Room Premium with Ocean View

1 bedroom, minibar, in-room safe, desk

Room Premium with Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Single Room Premium with Ocean View

1 bedroom, minibar, in-room safe, desk

Single Room Premium with Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Suite with Ocean View

1 bedroom, minibar, in-room safe, desk

Suite with Ocean View

  • 570 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Room Superior with Ocean View

1 bedroom, minibar, in-room safe, desk

Room Superior with Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Single Room Superior with Ocean View

1 bedroom, minibar, in-room safe, desk

Single Room Superior with Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 6

View all photos for Single Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Single Suite Junior with Garden View

  • 914 sq ft
  • Sleeps 1

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 925 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

1 bedroom, minibar, in-room safe, desk

Melia Room Sea View (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+1)

1 bedroom, minibar, in-room safe, desk

Melia Room Sea View (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

1 bedroom, minibar, in-room safe, desk

The Level Grand Premium (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+1)

1 bedroom, minibar, in-room safe, desk

The Level Grand Premium (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

1 bedroom, minibar, in-room safe, desk

Melia Garden View

8.6 out of 10
Excellent
(73 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard with Garden View

1 bedroom, minibar, in-room safe, desk

Room Standard with Garden View

  • 462 sq ft
  • Sleeps 4

View all photos for Single Room Standard with Garden View

1 bedroom, minibar, in-room safe, desk

Single Room Standard with Garden View

  • 462 sq ft
  • Sleeps 1

View all photos for Room Standard with Ocean View

1 bedroom, minibar, in-room safe, desk

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Single Room Standard with Ocean View

1 bedroom, minibar, in-room safe, desk

Single Room Standard with Ocean View

  • 462 sq ft
  • Ocean view
  • Sleeps 1

About the neighborhood

Cozumel

On the beach.Your stay at this Zona Hotelera Norte property places you within 6 miles (10 km) of Museo de la Isla de Cozumel and Punta Langosta Pier. San Miguel Church and Stingray Beach are also within 6 miles (10 km).

What's nearby

  • Cozumel Museum - 7 min drive - 4.2 miles
  • Cozumel Maritime Terminal - 7 min drive - 4.4 miles
  • Museo de la Isla de Cozumel - 8 min drive - 4.7 miles
  • San Miguel Church - 8 min drive - 4.6 miles
  • Punta Langosta Pier - 8 min drive - 4.9 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬1 min walk
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

Melia Cozumel All Inclusive

3.5-star beachfront property with 2 outdoor pools
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf, and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a garden. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 187 guestrooms or units
  • 12 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • 577 sq ft of conference space
  • 54 sq m of conference space
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pool
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  • Spa
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4.3 out of 5, Excellent, 808 reviews
$170 nightly
The price is $210
Oct 31 - Nov 1
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Melia Cozumel All Inclusive to the airport?

Melia Cozumel All Inclusive is 4.2 mi (11-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on Oct 28, 2025 start from $216.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Cozumel All Inclusive have an airport shuttle?

Airport shuttle services are not available at Melia Cozumel All Inclusive.

How close is Melia Cozumel All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Melia Cozumel All Inclusive offer free breakfast?

Melia Cozumel All Inclusive does not offer free breakfast.

Is there a casino at Melia Cozumel All Inclusive?

No, there is no casino at this property.

What time is check-in at Melia Cozumel All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Melia Cozumel All Inclusive?

This property offers free self parking.

Does Melia Cozumel All Inclusive have a pool?

Melia Cozumel All Inclusive features 2 outdoor pools and a children's pool.

Does Melia Cozumel All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Melia Cozumel All Inclusive have a spa?

Pamper yourself with a day at YHI Wellness Center, where you can enjoy body treatments, deep-tissue massages, and aromatherapy.

How close is Melia Cozumel All Inclusive to downtown Cozumel?

Melia Cozumel All Inclusive is 3.2 mi away from San Miguel.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1039 reviews
Rating 8 - Good. 288 out of 1039 reviews
Rating 6 - Okay. 115 out of 1039 reviews
Rating 4 - Poor. 53 out of 1039 reviews
Rating 2 - Terrible. 18 out of 1039 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Annett

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a small all inclusive resort. I’ve been to the Melia Cancun and Riviera Maya which is why I picked this resort for my visit to Cozumel. At first I was a bit dissapointed. It felt limited. The pools are small, limited bars, no beach service, small buffet area, only two reservation restaurants that were all booked but the longer we stayed I warmed up to it. The staff is very nice, found a nice beach area to the left of the resort. Very relaxing and family oriented .
Stayed 4 nights in Jul 2025

10/10 Excellent

CRISTINA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff & location
Stayed 2 nights in Jul 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and attentive staff. Good food and drinks. Couldn’t swim due to sargasso seaweed on the beach… LOTS of it. Otherwise great Eat a meal at La Langosta
Stayed 6 nights in Apr 2025

8/10 Good

Hazel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Property is in a nice location at the north end of the island. Lots of activities for kids and adults. Would definitely come back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Easton Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

maida

Traveled with partner
Liked: Cleanliness, staff & service
We couldn’t use a beach for 2/3 of our stay, because of sea weed. They veer cleaning beach for 4 days, with 1 employee and smallest truck.
Stayed 8 nights in Apr 2025

8/10 Good

Jack

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and welcoming in the hotel, bars and dining areas. The people at the front desk are incredibly helpful. The system for reserving cabanas and the staff who run it are not as helpful. We made a mistake in reserving got yelled at and then got no service on the beach for the second week of our stay.
Stayed 14 nights in Jul 2025

10/10 Excellent

Robin Lynn Patton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. We stayed in the Level Up rooms on the on beach. While there was a ton of seaweed in the ocean and really not swimmable, the resort next door had none and that is where we went for snorkeling and swimming. The staff were excellent. The swim up bar was awesome, but it was closed for the last three days we were there and that was a bit disappointing but the lobby bar was open and staff made sure we had drinks when needed. The food is just okay, but we did not have high expectations so it was fine. Breakfast in the Fish House never disappointed. We all had some sort gastrointestinal issues and could have been from the buffet as it was hot and a lot of flies. I would most definitely visit again, but never again in July as it is just too hot.
Stayed 6 nights in Jul 2025

10/10 Excellent

Markale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Roxan Arra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is top notch. Hotel staff are very friendly. There’s variety of food to choose from. If you prefer quietness away from the hustle and bustle downtown this is the place for you.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and everyone was sooo welcoming. The staff nice and felt safe. The property was cleaned every day. The food was good. The shows were cool. The beach beautiful!
Stayed 7 nights in Jun 2025

8/10 Good

Bret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade to The Level do you can enjoy the perks that comes with the category Nice beach to snorkeling
Stayed 7 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved EVERYTHING from this resort. Our concierge Alfonso was always very attentive. Our room was always clean. Food and restaurant staff were amazing.
Stayed 4 nights in Jul 2025

4/10 Poor

Agustina

Disliked: Cleanliness, property conditions & facilities
The only thing we really liked from our stay was how quiet the hotel was. We had high expectations but it failed. We found hairs on our shower, the food was not good , service was ok but experienced better service at other hotels. I don’t think it is worth it .
Stayed 4 nights in Jul 2025

8/10 Good

jairo

Stayed 3 nights in Jun 2025

10/10 Excellent

Carleigh

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I truly had a wonderful time. Really the only thing that I could want to improve on would be the food at the buffet. I feel like if more authentic Cozumel/Mexican food was served that people would be more able to enjoy it. Italian night not so great and Asian night was OK. I will say there was one dish that was absolutely amazing and that was the chicken dish. It was thighs and drumsticks and a really yummy Asian sauce. We did have a delicious lunch one day with this pork and Verde sauce with cilantro rice. That was absolutely awesome! There ar
Stayed 5 nights in Jun 2025

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small all inclusive resort. Snorkeling very close to resort for which you can walk. Food and drinks very good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yolanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a big family trip and they had aomwthing for all of us. The excursions were great, the food was good and the drinks excellent. Staff was very friendly too.
Stayed 5 nights in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
We loved it! Staff always available. Everything was always clean. Food was great! 3rd time staying here.
Stayed 6 nights in May 2025

10/10 Excellent

Zonia

Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Stayed 6 nights in Jun 2025

6/10 Okay

Teresa

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.
Stayed 5 nights in Jun 2025