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El Taj Oceanfront & Beachside Condo Hotel

4.5-star property
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO 1-855-201-7819
4.6 out of 5
Wonderful!
See all 9 travelocity Reviews

"I like service and everything is nearby and the property very good conditions , I love to stay in Playa del Carmen " More

By a verified traveler on Wed 01 Mar 2023

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Hotel Description

4.5-star luxury hotel near Playa del Carmen Main Beach

Oceanside stay

With a stay at this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Mamitas Beach, both within half a mile (1 km). Quinta Alegría Shopping Mall and Calle Corazón are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 outdoor pools, and a spa tub are all featured at this luxury hotel. Enjoy a meal from the restaurant and perks like free self parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

One Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max
$160* Per night/room Jun 10 - Jun 11

Premium Condo, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 7 Max

Comfort Penthouse, 2 Bedrooms, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Condo, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Condo, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

El Taj Oceanfront & Beachside Condo Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Taj Oceanfront & Beachside Condo Hotel

Everyone (5) Couples (1) Family (2)
4 out of 5
I like service and everything is nearby and the property very good conditions , I love to stay in Playa del Carmen

Posted by on Mar 1, 2023

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Comment from Hotel Management

Mar 1, 2023 by Antonio

Cecilia,We are really happy you had a blast while here in PDC. Thank you so much for your feedback over your recent stay at El Taj Oceanfront. .We will certainly like to welcome you back soon.

4 out of 5
Private, modern and relaxing.

Posted by on Aug 28, 2022

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Comment from Hotel Management

Aug 28, 2022 by Antonio

Thank you for your review!We are glad you enjoyed your stay with us and hope to see you in the near future.

5 out of 5

Posted by , from Champaign on Jun 30, 2022

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4 out of 5
Really enjoyed the location to downtown restaurants and shopping. Really didnt care for the dance clubs blocks away music we had to hear until early morning hours. Those clubs are ruining that area and there needs to be a noise ordinance.

Posted by on Jan 25, 2022

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Comment from Hotel Management

Jan 25, 2022 by Lourdes Díaz- Reservations departmen

Thank you for your review, we are happy you enjoyed your stay

5 out of 5
Even though there was a seaweed problem on the beach, the hotel was still really nice and accommodating. I would definitely stay at here again.

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Lythai Morales / Reservations Manager

Thank you for taking the time to review your recent stay at El Taj Oceanfront & Beachside Condos Hotel. We are pleased to hear that you enjoyed your experience at our condo hotel and that our team provided you with excellent service. Regards the sea weed situation, It is not a problem properly of our condo hotel, if not in all Mayan Riviera. Our team constantly works to keep our beach as clean as possible, but there are times when mother nature exceeds human capacity. We would like apologize for any inconvenience. We hope to have an opportunity to welcome you back again soon.

5 out of 5

Wow! Just....WOW

Pros: We liked everything about this hotel
Cons: The only thing I would improve upon is details in the maintenance. But, if I reported it, it was corrected within an hour, if not minutes.
Location: Food, shopping, bars, Starbucks, dive shops
This was a last minute reservation and I wasn't sure what to expect. In my experience, places take staged photos to pump themselves up. Well, they didn't. If anything the photos don't do them justice! I can't say enough nice about El Taj. From the moment we arrived until the moment we left, every detail was right. I had reserved a room, but was unknowingly given an upgrade (for which they did not charge me extra) to a room with a top floor terrace. The bed was great, the accommodations were great, centrally located to eating, shopping, dive shops, everything we wanted. The people were so friendly and helpful. We never wanted for anything.

Posted by , from Hagerstown, MD on Jun 22, 2017

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Comment from Hotel Management

Jun 29, 2017 by Alberto

Dear Doug; Hope this message finds you well. Thank you for sharing with us your experience and for letting us be part of your memories. Be sure we will take good note of your comments about the maintenance and we will do all possible to improve on that area of opportunity. Have a great day! Sincerely, Alberto Lopez - Reservations Manager

5 out of 5

El Taj will not disappoint!

Stayed at El Taj beach side in a single king room. Faculty and facilities are incredible. Indigo staff and private beach access is very nice. Our room maid Esmarelda was fantastic as well. Will be back!

Posted by , from TX on May 23, 2016

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5 out of 5

A perfect vacation!

Nothing to say but this place is pure paradise! Such friendly helpful staff! It was such a great week, enjoyed every aspect of the condo!

Posted by on Dec 21, 2015

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4 out of 5

Family Vacation

Pros: service. Room. Pool
Cons: Beach, and the noise in the room at night
Location: Very close to all the good restaurants, bars, shopping area, ferry, food shopping..etc. Good location, close to everything
This condo hotel is pretty nice. We stayed at the penthouse with hot tub and grill, it was very relaxing. The room was very tidy. It was cleaned well after we came back from our day activities. The only complain about the room was pretty noisy as we stayed the side that's near the night club. Every night, we hear the rhythm of the club music. (if you want to stay here, pls request for a more quieter side/ room) It wasn't unbearable, but I believed this can improved. However, the hotel offered extra layer of curtain for sound-proof, and a ocean sound player for distraction of the night club music. We didn't have to use it and we can still sleep comfortably. ,However, the idea of extra layer of curtain & ocean sound player was very thoughtful. We appreciated this service. Also, for sunbathing and pool area, hotel offered sun-tan lotion. It wasn't a big deal but small detail as such made us feel warm and welcome. The down side about this hotel and which bothered me and my family was the beach. I would rate the beach 2 out of 5 stars. The beach is full of seaweed, and there's motor boats parked right in front of the hotel. The current was strong and was unable to swim. The water is very nice blue green color but not swimmable. Maybe was just this time of the season, I am not sure. Other than that, this hotel is pretty nice and comfortable. Nice clean pool, very stylished. Good location for shopping and many nice restaurants. Also, they offered discounts to some restaurants.

Posted by , from New York, NY on Mar 24, 2015

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About the El Taj Oceanfront & Beachside Condo Hotel

Location 1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO 77710

Property Features

El Taj Oceanfront & Beachside Condo Hotel offers its guests 2 outdoor swimming pools and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 57 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2008
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Plank - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Swimming nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.

  • Swedish massage
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at El Taj Oceanfront & Beachside Condo Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

  • One child stays free
  • Humane animal treatment
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Taj
  • El Taj Beachside
  • El Taj Oceanfront
  • El Taj Oceanfront & Beachside Condo Hotel
  • El Taj Oceanfront Beachside
  • Taj Oceanfront Beachside
  • Taj Oceanfront Beachside Condo Hotel
  • El Taj Oceanfront And Beachside Condo Hotel
  • El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
  • El Taj Oceanfront Beachside Condo Hotel
  • El Taj Oceanfront Beachside Playa del Carmen
  • Taj Oceanfront si l Carmen
  • El Taj Oceanfront & Beachside
  • El Taj Oceanfront & Beachside Condo Hotel Hotel
  • El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
  • El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.