"I like service and everything is nearby and the property very good conditions , I love to stay in Playa del Carmen " More
Oceanside stay
With a stay at this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Mamitas Beach, both within half a mile (1 km). Quinta Alegría Shopping Mall and Calle Corazón are also within half a mile (1 km).
Luxury amenities
A full-service spa, 2 outdoor pools, and a spa tub are all featured at this luxury hotel. Enjoy a meal from the restaurant and perks like free self parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Mar 1, 2023 by Antonio
Cecilia,We are really happy you had a blast while here in PDC. Thank you so much for your feedback over your recent stay at El Taj Oceanfront. .We will certainly like to welcome you back soon.
Aug 28, 2022 by Antonio
Thank you for your review!We are glad you enjoyed your stay with us and hope to see you in the near future.
Jan 25, 2022 by Lourdes Díaz- Reservations departmen
Thank you for your review, we are happy you enjoyed your stay
May 21, 2019 by Lythai Morales / Reservations Manager
Thank you for taking the time to review your recent stay at El Taj Oceanfront & Beachside Condos Hotel. We are pleased to hear that you enjoyed your experience at our condo hotel and that our team provided you with excellent service. Regards the sea weed situation, It is not a problem properly of our condo hotel, if not in all Mayan Riviera. Our team constantly works to keep our beach as clean as possible, but there are times when mother nature exceeds human capacity. We would like apologize for any inconvenience. We hope to have an opportunity to welcome you back again soon.
Jun 29, 2017 by Alberto
Dear Doug; Hope this message finds you well. Thank you for sharing with us your experience and for letting us be part of your memories. Be sure we will take good note of your comments about the maintenance and we will do all possible to improve on that area of opportunity. Have a great day! Sincerely, Alberto Lopez - Reservations Manager
El Taj Oceanfront & Beachside Condo Hotel offers its guests 2 outdoor swimming pools and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Plank - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a spa tub.
Guests under 15 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.