"Really enjoyed the location to downtown restaurants and shopping. Really didnt care for the dance clubs blocks away music we had to hear until early m ... " More
Beachside getaway
A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Also, Mamitas Beach Club is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).
Luxury amenities
A private beach, a full-service spa, and 2 outdoor pools are all featured at this luxury hotel. Enjoy the spa tub and perks like free self parking and free WiFi. A restaurant and a bar/lounge offer onsite options for dining and drinks, and laundry facilities are provided.
Free WiFi, microwaves
The 57 soundproofed guestrooms offer free WiFi and room service. Entertainment options include Smart TVs with cable channels, while living rooms and dining areas provide the conveniences of home. Housekeeping is available on request.
Jan 25, 2022 by Lourdes Díaz- Reservations departmen
Thank you for your review, we are happy you enjoyed your stay
May 21, 2019 by Lythai Morales / Reservations Manager
Thank you for taking the time to review your recent stay at El Taj Oceanfront & Beachside Condos Hotel. We are pleased to hear that you enjoyed your experience at our condo hotel and that our team provided you with excellent service. Regards the sea weed situation, It is not a problem properly of our condo hotel, if not in all Mayan Riviera. Our team constantly works to keep our beach as clean as possible, but there are times when mother nature exceeds human capacity. We would like apologize for any inconvenience. We hope to have an opportunity to welcome you back again soon.
Jun 29, 2017 by Alberto
Dear Doug; Hope this message finds you well. Thank you for sharing with us your experience and for letting us be part of your memories. Be sure we will take good note of your comments about the maintenance and we will do all possible to improve on that area of opportunity. Have a great day! Sincerely, Alberto Lopez - Reservations Manager
Step outside to unwind on the sand beach. At El Taj Oceanfront & Beachside Condo Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a spa tub, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Plank - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach.
Guests under 15 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Maya Spa has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures.
The spa is open daily.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. On-site PCR COVID-19 testing is available for a USD 155 fee, and antigen/rapid COVID-19 testing is available for a USD 48 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.