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Occidental at Xcaret Destination - All Inclusive

4.0 star property
4-star beachfront property near Playacar Golf Club

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Exterior
1 bedroom, premium bedding, down comforters, free minibar
7 outdoor pools, sun loungers, lifeguards on site
11 restaurants, dinner served, seafood
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive

Explore the area

View in a map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪3 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Royal Suite (Level)

Royal Suite (Level) | 1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

8.6 out of 10
Excellent
(18 reviews)
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

7.6 out of 10
Good
(45 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

7.6 out of 10
Good
(63 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

8.0 out of 10
Very good
(396 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.4 out of 10
Good
(41 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(27 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(8 reviews)
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(1 review)
  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 miles (10 km).

What's nearby

  • Cenote Santa Cruz - 3 min walk - 0.2 miles
  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Arriba Baja - ‬17 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Costero - ‬16 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club
Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities like a complimentary children's club and outdoor tennis courts.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a sauna, a fitness center, and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 765 guestrooms or units
  • 11 dining venues
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental at Xcaret Destination - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

How close is Occidental at Xcaret Destination - All Inclusive to the airport?

Occidental at Xcaret Destination - All Inclusive is 17.4 mi (250-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Dec 1, 2025 start from $303.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental at Xcaret Destination - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental at Xcaret Destination - All Inclusive.

How close is Occidental at Xcaret Destination - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental at Xcaret Destination - All Inclusive offer free breakfast?

Occidental at Xcaret Destination - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Occidental at Xcaret Destination - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental at Xcaret Destination - All Inclusive?

This property offers free self parking.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Occidental at Xcaret Destination - All Inclusive features 7 outdoor pools.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Occidental at Xcaret Destination - All Inclusive is home to El Pescador, which features seafood.

Does Occidental at Xcaret Destination - All Inclusive have a spa?

This property doesn't have a spa, but it does offer body scrubs, beach massages, and facials.

How close is Occidental at Xcaret Destination - All Inclusive to downtown Playa del Carmen?

Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret.

Reviews

Occidental at Xcaret Destination - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2623 out of 5059 reviews
Rating 8 - Good. 1147 out of 5059 reviews
Rating 6 - Okay. 694 out of 5059 reviews
Rating 4 - Poor. 327 out of 5059 reviews
Rating 2 - Terrible. 268 out of 5059 reviews

Reviews

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the different options and variety o food
Stayed 8 nights in Nov 2025

10/10 Excellent

Norma Selene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very convenient, shops , pools, lobby good swim up bar
Stayed 5 nights in Oct 2025

8/10 Good

Hernan

Stayed 8 nights in Jul 2025

8/10 Good

Lina Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, beautiful property , food was acceptable, very nice and kind staff, excellent for families with kids, safe beach (la caleta) , very nice pools, huge rooms, long walks to get to the room, lobby and beach
Stayed 5 nights in Aug 2025

6/10 Okay

JOSE

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Staff and service was good. Food and location were poor. Beach really small and secluded
Stayed 7 nights in Aug 2025

6/10 Okay

Guy-Olivier

Liked: Staff & service, amenities
The staff is really what made this stay worth it. The food and drink options need to be urgently worked on to make it worth it. I suggest doing a lot of research before staying here because it could be hit or miss depending on what you’re looking for.
Stayed 6 nights in Aug 2025

10/10 Excellent

Diana Isabel

Stayed 5 nights in Aug 2025

4/10 Poor

Eimy, Cleveland

Stayed 7 nights in May 2025

10/10 Excellent

Cristal Yvette Becerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 5 nights in Aug 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo
Stayed 5 nights in Aug 2025

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location if you want to go to the
Stayed 5 nights in Aug 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Christian

Muy buen servicio todo en el resort y si gente muy amable, volvería a ir
Stayed 8 nights in Aug 2025

10/10 Excellent

Sokcheath

Stayed 4 nights in Aug 2025

10/10 Excellent

PATRICIA BELMIRA

Stayed 1 night in Aug 2025

8/10 Good

Karla

Stayed 9 nights in Aug 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tropical park like experience Lots of wildlife roaming the resort
Stayed 9 nights in Aug 2025

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was good. Loved all the amenities, but the food needs some help….
Stayed 6 nights in Aug 2025

6/10 Okay

Aracely

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice Place to enjoy with a family trip.
Stayed 4 nights in Aug 2025

2/10 Terrible

Gerardo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
was dirty
Stayed 4 nights in Aug 2025

6/10 Okay

Arian

Liked: Staff & service, property conditions & facilities
Loved everything but the food.
Stayed 5 nights in Aug 2025

4/10 Poor

Joana eugenia Rodriguez

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Sergio

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Safety is a concern, someone stole my towels and the only response I got was , they will charge $25 dollars each, so if you leave something while in the pool and someone stole it they are not responsible. Not safe place
Stayed 5 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge, with scenic paths that wind between the various pools, restaurants, and other buildings. It almost feels like exploring a small village instead of a bland resort. If you aren't up to walk a quarter mile to the beach there are shuttles constantly running but we enjoyed the walk and tried to take a different route every time. There is a lot of wildlife; deer, agoutis, and coati; plus iguanas and tropical birds. There are even flamingos next to one of the pools, and a trained hawk to keep seagulls at bay. The beach is in a small lagoon so there is no seaweed/sargassum and no rough waves. It's really ideal for playing in the water, with fish flitting about, although there is no surf. I thought the restaurants were fine, and it was pretty easy to get reservations. The servers were all great. The dress code isn't quite as strict as it says. Men don't need long sleeves and pants, nicer shorts and a collared shirt is fine. I do wish they would provide a cocktail menu, or up the cocktail game in general. The bad- one of the pool areas had no running water, so the showers as well as the bathrooms weren't running. But people were still trying to use the restrooms and it got gross very quickly. The fridge in our room didn't work, they fixed it but it wasn't until midway through our second day and I am surprised we had to ask at all. Our room also had no hair dryer. Small things but I would think it would get checked before putting someone in the room.
Stayed 3 nights in Aug 2025