Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club

VIP Access

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

7 outdoor pools, sun loungers, lifeguards on site

1 bedroom, premium bedding, down comforters, free minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive
Bar
Room service
Pool

Explore the area

Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

Xcaret Eco Theme Park
‪16 min walk‬
Xplor Theme Park
‪3 min drive‬
Ferry to Cozumel
‪5 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Very good

344 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Good

344 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Exceptional

431 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Good

506 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

969 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Royal Suite (Level)

Very good

969 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Luxury Room (Royal Level)

Exceptional

431 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Studio Suite

Good

506 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room

Very good

344 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

Good

344 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Unlimited Xplor Xperience - Basic Entrance

Exceptional

344 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

Playa del Carmen

On the beach.You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 miles (10 km).

What's nearby

Xcaret Eco Theme Park - 16 min walk - 0.9 miles
Xplor Theme Park - 3 min drive - 1.1 miles
Ferry to Cozumel - 5 min drive - 1.4 miles
Playacar Golf Club - 10 min drive - 5.9 miles
Playa del Carmen Main Beach - 12 min drive - 5.9 miles

Getting around

Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

‪Festival Grand Buffet - ‬9 min drive
‪The Buffete - ‬3 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
‪Lobby Bar - ‬10 min walk
‪Cupcake Cafe - ‬9 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club

Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities like a complimentary children's club and outdoor tennis courts.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a sauna, a fitness center, and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

765 guestrooms or units

11 dining venues

11 bars or lounges

Buffet breakfast (free)

Deli

Kid's club (free)

Childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Business facilities

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Convenience store

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Lockers available

Coffee shop

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
Breakfast included
All inclusive
Spa

$739 nightly

Sep 8 - Sep 9

Total with taxes and fees

Property amenities

Family friendly

7 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Free children's club
Grocery/convenience store
In-room crib
Lifeguards on site
Mini golf
Playground
Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
11 bars/lounges
11 restaurants
A coffee shop/cafe
Snack bar/deli

Things to do

2 outdoor tennis courts
7 outdoor pools
Air hockey
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Evening entertainment
Free children's club
Gym
Mini golf
Playground
Sauna
Shopping mall
Snorkeling

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Entertainment

37-inch LED TV with cable channels

Bedroom

Blackout drapes
Down comforter
Free crib
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free stocked minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Occidental at Xcaret Destination - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.73 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Occidental All Inclusive

Occidental Grand Xcaret

Occidental Xcaret Destination All Inclusive Playa del Carmen

Occidental Xcaret Grand

Xcaret Grand Occidental

Occidental Xcaret Destination Playa del Carmen

Occidental Grand Resort All Inclusive

Occidental Xcaret Destination All Inclusive

Frequently asked questions

How close is Occidental at Xcaret Destination - All Inclusive to the airport?

Occidental at Xcaret Destination - All Inclusive is 17.4 mi (250-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Sep 30, 2025 start from $177.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental at Xcaret Destination - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental at Xcaret Destination - All Inclusive.

How close is Occidental at Xcaret Destination - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental at Xcaret Destination - All Inclusive offer free breakfast?

Occidental at Xcaret Destination - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Occidental at Xcaret Destination - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental at Xcaret Destination - All Inclusive?

This property offers free self parking.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Occidental at Xcaret Destination - All Inclusive features 7 outdoor pools.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Occidental at Xcaret Destination - All Inclusive is home to El Pescador, which features seafood.

Does Occidental at Xcaret Destination - All Inclusive have a spa?

This property doesn't have a spa, but it does offer hot stone massages, body treatments, and aromatherapy.

How close is Occidental at Xcaret Destination - All Inclusive to downtown Playa del Carmen?

Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret.

Occidental at Xcaret Destination - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Gabrielle

Traveled with partner

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an amazing stay. The property offers so much there is always something to do.

Stayed 5 nights in Aug 2025

10/10 Excellent

Azucena Garcia

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love it

Stayed 5 nights in Aug 2025

10/10 Excellent

Xiomara

Jul 30, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Thalia

Traveled with family and small children, Traveled with family

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a wonderful property with direct access into the park, has a amazing lagoon with perfect white sand. My children loved it, the wildlife pools and safety.

Stayed 5 nights in Jul 2025

4/10 Poor

Haley

Traveled with family

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Buffets and restaurants close at 10:00pm, except two, pizza and tocos. Room service is suppose to go all night. I never got to use room service as I called several times, different days and times. They never answered the phone. The tv has two English channels and you cannot connect your personal Netflix or sling accounts due to the tv blocking the connection to have terms agreed to and it wouldn’t let you do that. You can’t make dinner reservations over the phone so you must walk to a certain building to make them in person even though there are two people located at the personal desk in each building. They don’t tell you before you book that what ever length of time you stay you only have half the restaurant credits to use. So if you stay for eight nights you only get 4 all inclusive nights to eat dinner at a restaurant, and that’s only if you book your dinners 2-3 days in advance. I was there for eight nights and was only able to eat at a restaurant twice due to nothing being available. The buffet wasn’t trash but they don’t change anything except the hot cooked food stations that are made infront of you. All the pools close at 8pm and for what I’m on vacation not curfew. The resort is huge and exhausting.Overall everything thing was inconvenient and just disappointing. The bed in breakfast offered was a joke. They brought bread and fruit. Nothing about this resort was effortless and accommodating. Glad I turned the time share down, imagine paying $22,000 to do this again

Stayed 8 nights in Jul 2025

6/10 Okay

Maria

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

MARC, Belleville

Traveled with family

Jul 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is amazing, great plant life and animals life. It is well cared for. The staff at the resort are super helpful and friendly. Roman at the pool snack bar went above and beyond everyday. Russell in the Oriental restaurant was great. The pool bar featured three amazing bartenders - Victor, Jose, and Selma. Our cleaner for the week was Consuela. She did an awesome job and helped out with a problem I had, which she was able to solve. Thank you to all staff which defiantly made the stay great. Food was OK, we found items that we liked at each meal, but it underwhelming. The room was great. The pools were amazingly clean and refreshing.

Stayed 8 nights in Jul 2025

10/10 Excellent

Federico, Lexington

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very professional staff

Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra g.

Jul 10, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 8 nights in May 2025

10/10 Excellent

Megan

Jun 9, 2025

Stayed 5 nights in May 2025

6/10 Okay

Oscar

Traveled with family

Jun 9, 2025

Disliked: Cleanliness, property conditions & facilities

You definitely get what you pay for. Our room was super far. Fridge, iron and hair drier didn’t work. Room did not have balcony and was in a corner.

Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah, Dittmer

Jun 9, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Yana, Chino Hills

Traveled with family

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I really enjoyed our stay here. Everyone was very friendly, especially staff members at the restaurants( special thank you to Monica that was covering breakfasts and lunches at the buffet and Ricardo who served us during dinner time). Be prepared to walk a lot as the property grounds are very large. We all truly enjoyed seeing all the wild animals and greenery around them. Overall, I would say it is a perfect place for a family with kids. There is a lot to do in the hotel plus you can’t beat the proximity to the Xcaret park( 5 min walk!). The only downside of our trip was the check in process that took over an hour and seemed disorganized. The staff members there looked overwhelmed and not that friendly so hopefully that is something the management can work on:).

Stayed 7 nights in May 2025

8/10 Good

Alireza

Traveled with partner

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The Bad: • Check-in was slow — took around 40 minutes. • Wi-Fi was inconsistent and often disconnected. • Some food was underwhelming. Overall, I’d rate it a 7/10 — decent, but not memorable. That said, you won’t go hungry. The Good: • Excellent service at bars and restaurants. • Room service was great and came every day. • The resort was clean throughout. • Beautiful natural surroundings with wildlife all around — a truly unique atmosphere. Overall: I’d recommend the resort. It offers a great experience despite a few flaws. Xcaret Park: Definitely worth visiting. We managed to see everything in one day (17,000 steps!), but two days would be more comfortable. The unlimited pass is a waste of money imo.

Stayed 6 nights in Jun 2025

8/10 Good

Alejandro

Jun 8, 2025

Liked: Cleanliness

Stayed 7 nights in May 2025

4/10 Poor

Adrian

Traveled with family and small children

Jun 7, 2025

Disliked: Property conditions & facilities

Bad sewer smell throughout.

Stayed 5 nights in Jun 2025

8/10 Good

Emerald Joy San

Traveled with partner, Traveled with family

Jun 7, 2025

Liked: Cleanliness, property conditions & facilities

Overall I enjoyed my stay but on the first night there were no towels and there were no instructions as to how to reach the front desk. I had to go all the way from my room to the front desk to ask for towels. But it took 2 hours to get them.

Stayed 6 nights in May 2025

2/10 Terrible

Jose

Traveled with family

Jun 7, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in May 2025

4/10 Poor

Andrea Villanueva de

Jun 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

If you want to eat good food it's not here

Stayed 5 nights in Jun 2025

10/10 Excellent

Olga

Jun 6, 2025

Liked: Cleanliness

Everything is beautiful

Stayed 3 nights in May 2025

10/10 Excellent

George

Jun 6, 2025

Stayed 4 nights in Jun 2025

8/10 Good

Oleg

Jun 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in May 2025

2/10 Terrible

Aimee

Jun 6, 2025

Stayed 12 nights in May 2025

2/10 Terrible

Joseph

Jun 5, 2025

Stayed 8 nights in May 2025

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Occidental at Xcaret Destination - All Inclusive

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Royal Suite (Level)

Royal Suite (Level)

View all photos for Luxury Room (Royal Level)

Luxury Room (Royal Level)

View all photos for Junior Studio Suite

Junior Studio Suite

View all photos for Deluxe Room

Deluxe Room

View all photos for Deluxe Room (Concierge)

Deluxe Room (Concierge)

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

Deluxe Unlimited Xplor Xperience - Basic Entrance

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About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Occidental at Xcaret Destination - All Inclusive

Awards and affiliations

Similar properties

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

Very Good

8.8/10

8.6/10

8.4/10

8.4/10

9.0/10

Reviews

10/10 Excellent

Gabrielle