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Occidental at Xcaret Destination - All Inclusive

Property class: 4
4-star beachfront property near Playacar Golf Club

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.
Property video
A hotel lobby with a high ceiling, a central water feature, and potted plants along the walls.
A beach resort with a pool, lounge chairs, palm trees, and a thatched-roof building.
An aerial view of a coastal resort with a circular pool surrounded by lounge chairs and palm trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive

Explore the area

View in a map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

View all photos for Royal Suite (Level)

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted lamp, and a framed floral artwork above the bed.

Royal Suite (Level)

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Studio Suite

A modern hotel room with a bed, a sofa, a nightstand with a lamp, and a ceiling fan.

Junior Studio Suite

8.0 out of 10
Very good
(57 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

A hotel room with a large bed, a ceiling fan, a desk, a chair, a nightstand, a lamp, a painting, and a view of the outdoors.

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with two single beds, a desk with a lamp, a chair, a ceiling fan, and a door leading to another room.

Deluxe Room (Concierge)

7.8 out of 10
Good
(69 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

A couple in bed with a dark wood headboard, white bedding, and bedside lamps.

Deluxe Room

8.0 out of 10
Very good
(487 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.4 out of 10
Good
(47 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, minibar (free items)

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a desk with a chair, a television, a ceiling fan, and a window with curtains.

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

A hotel room with two beds, a ceiling fan, a TV, and a view of the outdoors.

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 miles (10 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Museum of Popular Mexican Art - 11 min walk - 0.6 miles
  • Cenote Santa Cruz - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 19 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪El Xentral - ‬10 min walk
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
  • ‪The Buffete - ‬3 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club
Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities like a complimentary water park and a complimentary children's club.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a sauna, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 765 guestrooms or units
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.46 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 009-025-000518/2026

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

How close is Occidental at Xcaret Destination - All Inclusive to the airport?

Occidental at Xcaret Destination - All Inclusive is 17.4 mi (250-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Sep 9, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental at Xcaret Destination - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental at Xcaret Destination - All Inclusive.

How close is Occidental at Xcaret Destination - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental at Xcaret Destination - All Inclusive offer free breakfast?

Occidental at Xcaret Destination - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Occidental at Xcaret Destination - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental at Xcaret Destination - All Inclusive?

This property offers free self parking.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Occidental at Xcaret Destination - All Inclusive features 7 outdoor pools.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Occidental at Xcaret Destination - All Inclusive is home to El Pescador, which features seafood.

Does Occidental at Xcaret Destination - All Inclusive have a spa?

This property doesn't have a spa, but it does offer facials, body treatments, and Swedish massages.

How close is Occidental at Xcaret Destination - All Inclusive to downtown Playa del Carmen?

Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret.

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3125 out of 5754 reviews
Rating 8 - Good. 1297 out of 5754 reviews
Rating 6 - Okay. 750 out of 5754 reviews
Rating 4 - Poor. 317 out of 5754 reviews
Rating 2 - Terrible. 265 out of 5754 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zorayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget friendly options to being close to xcaret activities and amazing scenery.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the resort alone is plenty fun. Amazing place to stays.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Veronica

Liked: Staff & service, amenities, property conditions & facilities
Very nice place for vacation with the kids. Many wildlife animals around the resort
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it, we will come back soon
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and we enjoyed all the restaurants and amenities!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Set

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff was awesome. Beautiful area. Absolutely loved our visit.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel !!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, everybody is so nice and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. I would stay at this resort again. I highly recommend it!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Laguna beach
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gooo place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Gustavo Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and kid-friendly
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we love it. We will be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and ots amenities were top notch. Staff exceptional
Stayed 8 nights in May 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went to celebrate our wedding anniversary. So far, our best vacations ever!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Scott Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond great awesome resort
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Feudor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was very friendly
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Amilcar Jose Montanez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food might not be the Greatest but gets the job done specially in the specialty restaurants so make sure to book them early!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Brian Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time, food could of been better though
Stayed 4 nights in May 2026

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