Book a hotel near Pier Navega, Downtown Playa del Carmen

"Great location and food options. The place is great, modern, rooms are spacious and service is great!"

"It was an awesome experience for my husband and me. We really enjoy the hotel. Is well located. Food is great. The personal is great all gentle. The only thing is that they close early the bar which for being an just adults hotel you spect they close later and have more fun during the night time. But other tan that is fine. Other thing to have in consideration is that the beach access is small but it’s close to quinta avenida so you can go to a bigger beach access. We recommend it. "

"We all loved.the pool and its view. The location is great, close to everything. I would definitely come"

"I stayed here last year when it was a Hilton and had an incredible time and wanted to come back. I was a little nervous about the last minute change in ownership. However, the service was amazing. Everyone was so friendly and helpful. Any little issue that arose we super quick to be fixed. We had an amazing trip and will be back for sure."

"Staff was fantastic! Rooms were very comfortable, cool, and clean."

"Overall the staff was amazing, except for Edgardo. I've stayed with them before, thats why I decided to stay again. Day 2 out of 6, they told me I could no longer park at the property. This coming from Edgardo. Upon exiting the parking he questioned my stay and said nothing, later the staff told me that he intructed them to no longer allow me to park. Now I am required to park in the street and pay fees for the remainder of the trip. Check out date, came down to bring my luggage, said Hi to him, and completely ignored me. I was carrying multiple luggages with my son and he just look and smirked as my son was struggling to open the door. When another guest, Caucasians arrived to the lobby, he immediately jumped out of his seat, greated him and opened both receptions doors for him. I dont expect people to do mich for me, but my son is 8, lets try to be courteous with children. Other guests also told me that he is that way towards hispanics and profiles, obviously prefering Caucasian guest."