Book a hotel near Pier Navega, Downtown Playa del Carmen

"It will be nice to have a beach there"

"There is no beach view. Front desk staff was very nice. Kitchen staff seemed a bit annoyed at times. Food was ok. Room was done everyday but it was clean for the most part. Pool was cute however it was limited to 4 lounge chairs. Only thing that wasn’t good was that our door slammed every time we come in or out of our room. However I’d stay again."

"Loved the property very clean staff were amazing. Would go again"

"The food was very good with a large variety. We did not use the buffet other than one day of breakfast. It was okay. As always in Mexico the staff was above and beyond!! Check in was a little odd. They had forms only in Spanish they wanted me to sign. I understand we were in a foreign country but have to presume they are catering to a large English only speaking population. All in all we will be back to this resort!"

"Pros: Great location. Italian restaurant was good experience. Spa package great offerings and value. Multiple bars Arrange transportation via hotel was expensive but reliable and on time Entertainment diverse, well balanced Cons Beach area needs work. Promoted as All Adult bit beach area locals bring kids to the area to play in water since it is shallow. Most disappointing when I plan trip to sit by water… not the pool. Never experienced any security issues but beach area welcome non guest to just walk up stairs u invited having access to resident in rooms. I realize security and life guards were there but did not see enforcement. Noticed locations using lounge chairs on beach and again. No enforcement. Even teenagers. Yet ypu tout All Adults. Description of beach area is deceiving in Expedia should be more transparent. Food was okay. Experiences being overlooked twice standing waiting to order a drink and customer who spoke Spanish walked in front of me ordering drink in Spanish a bartender blatantly ignored me an attempted to serve the person speaking his native language. Called it out twice and choose not to go back to that bar near pool. "

"Clean Friendly staff Great location Overall excellent experience "