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Hotel Description

4-star beachfront hotel with outdoor pool

On the beach

With a stay at this Downtown Playa del Carmen hotel, you'll be steps from Playa del Carmen Main Beach and Calle Corazón. Quinta Avenida and Quinta Alegría Shopping Mall are also within half a mile (1 km).

Private beach, outdoor pool

A private beach and an outdoor pool are featured at this boutique hotel. WiFi in public areas is free. A garden, dry cleaning, and luggage storage are also on offer.

Free WiFi, kitchenettes

The 39 soundproofed guestrooms offer free WiFi and espresso makers. Other amenities include kitchenettes, furnished balconies or patios, and flat-screen TVs with cable channels.

Studio, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Sep 27 - Sep 28

Studio, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Penthouse

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Ocean Front Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, Eurocard, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 79.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Playa Beach
  • Palms Boutique
  • Palms Boutique Beach
  • Palms Boutique Beach Hotel
  • Playa Beach Hotel
  • Playa Palms Boutique Beach
  • Playa Palms Boutique Beach Hotel
  • Playa Palms Beach Hotel Playa del Carmen
  • Playa Palms Beach Playa del Carmen
  • Playa Palms Beach
  • Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
  • Playa Palms Beach Hotel Del Carmen
  • Playa Palms Beach Hotel Hotel
  • Playa Palms Beach Hotel Playa del Carmen
  • Playa Palms Beach Hotel Hotel Playa del Carmen

You should know

  • Playa Palms Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.