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5.0 out of 5

"The property was very tropical. I was very impressed with the interior of the condo. It was very spacious for my large family and very well decorate ... " More

By a verified traveler on Fri 01 Jan 2021

Hotel Description

Family-friendly upscale aparthotel with 2 restaurants

Oceanside stay

With a stay at this Downtown Playa del Carmen aparthotel, you'll be steps from Quinta Alegría Shopping Mall and Calle Corazón. Quinta Avenida and Playa del Carmen Main Beach are also within half a mile (1 km).

Luxury amenities

This aparthotel features 2 restaurants and an outdoor pool. Enjoy the a full-service spa and perks like free self parking. An area shuttle, a theme park shuttle, and laundry facilities are also offered.

Free WiFi, kitchens

The 17 individually decorated apartments offer free WiFi and room service. Well-equipped kitchens come with refrigerators, stovetops, and microwaves. Housekeeping is available on request.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Sep 19 - Sep 20

Penthouse, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Maya Villa Condo Hotel & Beach Club ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maya Villa Condo Hotel & Beach Club

Family (1)
5 out of 5
The property was very tropical. I was very impressed with the interior of the condo. It was very spacious for my large family and very well decorated. When arriving in the middle of the night (almost 1am), the courtyard was very dark. I saw many accent lights in the courtyard, so I’m not sure if there was an electrical issue at the time or if they go “dark” at a certain time. During our stay, we did see the pool lights and accent lights lit up though, which made the courtyard look very nice. The only thing I didn’t like, was the parking. I do realize real estate is limited there, but parking was very tight. I would estimate there are about 8 - 10 parking spots under ground. At any given time durning my stay, there were only half the spaces being used, so it worked out. If all spaces were full, I think it would be extremely difficult to get out of the spaces, with the limited distance to the wall across from the parking spaces and having little to no room to turn the vehicle. Also, there is only one door to enter and exit, with a narrow driveway, so my biggest concern was someone entering while I was exiting or vice versa. This never happened though. I also was concerned that if I pulled in and all spots were taken, I’d have to back the van up the narrow, curved drive path. This also never happened.

Posted by , from Las Vegas, NV on Jan 1, 2021

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Comment from Hotel Management

Jan 4, 2021 by Lythai Morales / Reservations Manager

Hi Justin! Thank you so much for your review! We are happy to read that you enjoy your stay at Maya Villa Condohotel. We have read your comments ver carefully since this always helps us to become better at our service. Certainly the garage parking is small at Maya Villa, since it has only 17 units. As per space we usually don't recommend to enter a Van, since we know how difficult this could be, but we made an exception so you don't need to pay for an external parking. Your are more than welcome any time at our place.

About the Maya Villa Condo Hotel & Beach Club

Location 1 Avenida Norte Entre Calle, Playa del Carmen, QROO 77710

Property Features

There are 2 restaurants on site. Maya Villa Condo Hotel & Beach Club offers its guests a full-service spa and an outdoor pool. A theme park shuttle and a roundtrip airport shuttle are available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Maya Villa Condo Hotel & Beach Club. The aparthotel can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 1 building
  • 17 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2008
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

Maya Villa Condo Hotel & Beach Club offers 17 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms. Beds feature down comforters. 40-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to noon.

Indigo Beach Club - Overlooking the ocean, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Plank - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Maya Spa has 3 treatment rooms including rooms for couples. Services include Swedish massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Swedish massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Porto Playa Condo Hotel and Beach Club, 1st Ave and 16th Street To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Porto Playa Condo Hotel and Beach Club, 1st Ave and 16th Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Maya Villa Condo Hotel & Beach Club

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • One child stays free
  • Noise-free rooms not guaranteed
  • Private entrance
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14 per person (approximately)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Maya Beach
  • Maya Villa
  • Maya Villa Beach Club
  • Maya Villa Beach Club Playa del Carmen
  • Maya Villa Condo Hotel
  • Maya Villa Condo Hotel & Beach Club
  • Maya Villa Condo Hotel & Beach Club Playa del Carmen
  • Villa Maya Beach
  • Maya Villa Condo Hotel And Beach Club
  • Maya Villa Condo Hotel Beach Club Playa del Carmen
  • Maya Villa Condo Hotel Beach Club
  • Maya Villa Condo l Carmen
  • Maya & Club Playa Del Carmen
  • Maya Villa Condo Hotel Beach Club
  • Maya Villa Condo Hotel & Beach Club Aparthotel
  • Maya Villa Condo Hotel & Beach Club Playa del Carmen
  • Maya Villa Condo Hotel & Beach Club Aparthotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.