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4.7 out of 5

"Great place to stay! The location was excellent — close to everything but off of the busy 5th Ave strip. The penthouse suite we stayed at was perfect ... " More

By a verified traveler on Sat 24 Jul 2021

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Hotel Description

4-star spa aparthotel near Quinta Avenida

Oceanside stay

At this Downtown Playa del Carmen aparthotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. Also, Mamitas Beach Club is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

Full-service spa, fitness center

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this aparthotel. Enjoy the gym and perks like free self parking and free WiFi. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchens

The 21 soundproofed apartments offer free WiFi and minibars. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and kitchen islands. Housekeeping is available on request.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room Jun 2 - Jun 3

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Exclusive Penthouse, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Porto Playa Condo Hotel & Beachclub ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Porto Playa Condo Hotel & Beachclub

Couples (1) Family (2)
5 out of 5
Great place to stay! The location was excellent — close to everything but off of the busy 5th Ave strip. The penthouse suite we stayed at was perfect for us. Staff was great and accommodating. Couldn’t have asked for anything more!

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by Eduardo Gil

Hello! We are really glad you had a great stay with us. Definitely, Porto Playa is such a nice property, really accessible to 5th ave and pretty well maintained. Thank you for your nice feedback this will encourage our staff to continue delivering great service to all of our guests. Looking forward to accommodating you once more in a near future.

5 out of 5
Awesome property great pool. Staff was friendly, security at the front. Centrally located

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Lythai Morales / Reservations Manager

Thank you so much for taking the time to share with us your experience at Porto Playa Condo Hotel. We are happy to hear that you enjoy our beautiful sunny pool. We hope to host you soon in the near future. Warm regards,

4 out of 5

Nice hotel and wonderful staff!

The facilities were very nice and very close to the beach and downtown area. We had the 3 bedroom penthouse, which was extremely spacious and nicely decorated. The walk through the complex was gorgeous; however, the view from the rooftop balcony was not nice. Despite the fact that we were so close to a very busy downtown area, the room was quiet! All of the staff was over-the-top friendly, including the waiters at the ocean front restaurant, Indigo. We experienced only one "glitch" with our booking - we had been told that at least one of the rooms would have two beds, but that was not the case. Upon notifying the front desk, there was an actual bed (not a cot) immediately brought to our room, set up and dressed. Playa del Carmen is generally too "built up" for my taste, but I have to admit I was happy to see Starbucks just right around the corner! The concierge service was very helpful - I highly recommend the cenote snorkel trip, but would pass on snorkeling with turtles.

Posted by , from Hutington Woods, MI on Aug 11, 2016

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Property Features

There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Porto Playa Condo Hotel & Beachclub offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A children's pool, a terrace, and tour/ticket assistance are also featured at Porto Playa Condo Hotel & Beachclub. The aparthotel can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2005
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

Porto Playa Condo Hotel & Beachclub offers 21 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate living rooms and include dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Living room
  • Minibar
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

ASI Beach Club - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Plank - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Maya Spa has 3 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Porto Playa Condo Hotel & Beachclub offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 26 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. On-site PCR COVID-19 testing is available for a USD 155 fee, and antigen/rapid COVID-19 testing is available for a USD 48 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Reservations are required for onsite COVID-19 testing
  • Parking height restrictions apply
  • Debit cards
  • Minimum age for COVID-19 test requirement: 5
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12 per person (approximately)
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: USD 100 per accommodation, per stay
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM (amount varies)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Porto Beachclub
  • Porto Condo Hotel Beachclub
  • Porto Playa
  • Porto Playa Beachclub
  • Porto Playa Condo Hotel
  • Porto Playa Condo Hotel & Beachclub
  • Porto Playa Condo Hotel And Beachclub
  • Porto Playa Condo Hotel Beachclub Playa del Carmen
  • Porto Playa Condo Hotel Beachclub
  • Porto Playa Beachclub Playa del Carmen
  • Porto & Beachclub Del Carmen
  • Porto Playa Condo Hotel Beachclub
  • Porto Playa Condo Hotel & Beachclub Aparthotel
  • Porto Playa Condo Hotel & Beachclub Playa del Carmen
  • Porto Playa Condo Hotel & Beachclub Aparthotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.