At this Downtown Playa del Carmen aparthotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. Also, Mamitas Beach Club is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).
Full-service spa, fitness center
A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this aparthotel. Enjoy the gym and perks like free self parking and free WiFi. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.
Free WiFi, kitchens
The 21 soundproofed apartments offer free WiFi and minibars. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and kitchen islands. Housekeeping is available on request.
Jul 24, 2021 by Eduardo Gil
Hello! We are really glad you had a great stay with us. Definitely, Porto Playa is such a nice property, really accessible to 5th ave and pretty well maintained. Thank you for your nice feedback this will encourage our staff to continue delivering great service to all of our guests. Looking forward to accommodating you once more in a near future.
Oct 16, 2019 by Lythai Morales / Reservations Manager
Thank you so much for taking the time to share with us your experience at Porto Playa Condo Hotel. We are happy to hear that you enjoy our beautiful sunny pool. We hope to host you soon in the near future. Warm regards,
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Porto Playa Condo Hotel & Beachclub offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A children's pool, a terrace, and tour/ticket assistance are also featured at Porto Playa Condo Hotel & Beachclub. The aparthotel can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Porto Playa Condo Hotel & Beachclub offers 21 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate living rooms and include dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
ASI Beach Club - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.
Plank - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open select days.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Guests under 17 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Maya Spa has 3 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Porto Playa Condo Hotel & Beachclub offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. On-site PCR COVID-19 testing is available for a USD 155 fee, and antigen/rapid COVID-19 testing is available for a USD 48 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.