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4.5 out of 5

"Awesome property great pool. Staff was friendly, security at the front. Centrally located " More

By a verified traveler on Wed 16 Oct 2019

Hotel Description

4-star spa aparthotel near Quinta Avenida

Oceanside stay

At this Downtown aparthotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. Mamitas Beach Club and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).

Full-service spa, spa tub

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this aparthotel. Enjoy the spa tub and perks like free self parking. You'll appreciate the theme park shuttle, terrace, and garden.

Free WiFi, kitchens

The 21 individually decorated apartments offer free WiFi and room service. Other amenities include kitchens, living rooms, and plasma TVs with cable channels.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Nov 1 - Nov 2

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Porto Playa Condo Hotel & Beachclub ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Porto Playa Condo Hotel & Beachclub

Couples (1) Family (1)
5 out of 5
Awesome property great pool. Staff was friendly, security at the front. Centrally located

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Lythai Morales / Reservations Manager

Thank you so much for taking the time to share with us your experience at Porto Playa Condo Hotel. We are happy to hear that you enjoy our beautiful sunny pool. We hope to host you soon in the near future. Warm regards,

4 out of 5

Nice hotel and wonderful staff!

The facilities were very nice and very close to the beach and downtown area. We had the 3 bedroom penthouse, which was extremely spacious and nicely decorated. The walk through the complex was gorgeous; however, the view from the rooftop balcony was not nice. Despite the fact that we were so close to a very busy downtown area, the room was quiet! All of the staff was over-the-top friendly, including the waiters at the ocean front restaurant, Indigo. We experienced only one "glitch" with our booking - we had been told that at least one of the rooms would have two beds, but that was not the case. Upon notifying the front desk, there was an actual bed (not a cot) immediately brought to our room, set up and dressed. Playa del Carmen is generally too "built up" for my taste, but I have to admit I was happy to see Starbucks just right around the corner! The concierge service was very helpful - I highly recommend the cenote snorkel trip, but would pass on snorkeling with turtles.

Posted by , from Hutington Woods, MI on Aug 11, 2016

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Property Features

There are 3 restaurants on site. Wired Internet is free in public spaces. Porto Playa Condo Hotel & Beachclub offers its guests 2 outdoor swimming pools and a spa tub. A theme park shuttle and a roundtrip airport shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at Porto Playa Condo Hotel & Beachclub. The aparthotel can provide concierge services and wedding services. Free self parking is available. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Built in 2005
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (56.1 km / 34.9 mi)
  • Property shuttles: Airport shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

Porto Playa Condo Hotel & Beachclub offers 21 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Shower
  • Cribs (surcharge)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Indigo Beach Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Plank - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Maya Spa has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Swedish massage
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Pet Policy

  • Pets and service animals are not allowed at Porto Playa Condo Hotel & Beachclub

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10 per person (approximately)
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Porto Beachclub
  • Porto Condo Hotel Beachclub
  • Porto Playa
  • Porto Playa Beachclub
  • Porto Playa Condo Hotel
  • Porto Playa Condo Hotel & Beachclub
  • Porto Playa Condo Hotel And Beachclub
  • Porto Playa Condo Hotel Beachclub Playa del Carmen
  • Porto Playa Condo Hotel Beachclub
  • Porto Playa Beachclub Playa del Carmen
  • Porto & Beachclub Del Carmen
  • Porto Playa Condo Hotel Beachclub
  • Porto Playa Condo Hotel & Beachclub Aparthotel
  • Porto Playa Condo Hotel & Beachclub Playa del Carmen
  • Porto Playa Condo Hotel & Beachclub Aparthotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.