Book Hotels in Joaquín Zetina Gasca

"Needs renos"

"Yes"

"Disappointing Experience Despite Advance Booking Our group of six friends booked three rooms well in advance and specifically requested that all three rooms be next to each other, each with two double beds. Unfortunately, upon arrival, we were informed that our rooms were not even on the same floor. After speaking with the manager and spending nearly an hour sorting things out while tired and hungry from traveling we were finally told that all three rooms had been arranged on the same floor, with only one room slightly farther away. However, once we checked in and received our keys, we discovered that the rooms were actually on different floors, and the two rooms that were supposed to be next to each other were not. This was extremely disappointing, especially since the hotel appeared to have plenty of empty rooms and our request had been made far in advance. We chose this hotel to celebrate a friend’s 50th birthday and were looking forward to a special getaway together. As busy women who rarely get time away from our families, we expected a much better experience and more thoughtful accommodation of our request. Sadly, this stay fell far short of expectations, and in hindsight, we may have made the wrong choice in selecting this hotel."

"I really can’t explain how gorgeous is this hotel! It’s so perfect from A-Z! The staff, cleanliness, food, atmosphere, room and everything was perfect and we had a great time! 😍 this was our first time in Cancun and it left absolutely great memories. We are definitely going back 💃"

"Great place "

"The room was super clean and beautiful! They had multiple pools and restaurants and bars. My room faces the beach and had a great view. The food was great. Highly recommend it. The staff were super nice and attentive "