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Marriott Cancun Resort

4.5-star property
Boulevard Kukulcan, Retorno Chac L-41, Cancun, QROO 1-855-201-7819

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4.4 out of 5
Excellent!
See all 39 Travelocity Reviews

"The staff was great, the location on the beach fantastic. There were two tennis courts in great condition, which we really appreciated. There was so ... " More

By a verified traveler on Wed 15 Jan 2020

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Hotel Description

4.5-star luxury resort near Aquaworld, connected to the convention center

Beachside getaway

A stay at this Zona Hotelera resort places you within half a mile (1 km) of Aquaworld and 2 miles (3 km) of Cancun Interactive Aquarium. Delfines Beach and Maya Cancun Museum are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 8 restaurants, and an outdoor pool are all featured at this luxury resort. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, iPod docks

Boasting comforts like premium bedding and down comforters, the 450 guestrooms also offer free WiFi and LCD TVs with cable channels. Balconies or patios, iPod docks, and 24-hour room service are also available.

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Oct 29 - Oct 30

Presidential Suite, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (Magna Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Balcony (Caribbean Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marriott Cancun Resort ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott Cancun Resort

Everyone (26) Couples (6) Family (6) Other (1)
4 out of 5
The staff was great, the location on the beach fantastic. There were two tennis courts in great condition, which we really appreciated. There was some construction and repair going on at the hotel, which was very needed, but loud.

Posted by on Jan 15, 2020

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5 out of 5

Posted by on Jan 10, 2020

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5 out of 5
Very friendly staff! Wonderful pool and beach front!

Posted by on Jan 7, 2020

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1 out of 5
The hotel did NOT refund my money for the 3 days I did not stay whic was due to my flight cancellation. They did nothing to COMPENSATE my loss.

Posted by on Jan 3, 2020

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1 out of 5
The staff was great!, The hotel was under construction!!

Posted by , from Philadelphia on Sep 26, 2019

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5 out of 5
Entire staff was very courteous, smiling, ever ready to help, ambiance of hotel is fabulous, loved the way they managed construction chaos without letting customers get bothered by it.

Posted by on Aug 13, 2019

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5 out of 5

Posted by on Aug 4, 2019

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4 out of 5
Great service, but the property was under construction and I was unaware. The ocean has lots of seaweed.

Posted by on Jul 25, 2019

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5 out of 5

Posted by on Jul 14, 2019

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3 out of 5
The place was wonderful. I can’t say much about the staff

Posted by on Jul 2, 2019

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About the Marriott Cancun Resort

Location Boulevard Kukulcan, Retorno Chac L-41, Cancun, QROO 77500

Renovations + Closures

This property is closed from October 6 2020 to October 8 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Marriott Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Minibar
  • Airport transfers
  • Spa/beauty facilities and services

  • Spa/beauty facilities and services not included
  • Airport transfers not included
  • Minibar not included

Property Features

Some rates at Marriott Cancun Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Marriott Cancun Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. You'll find a business center on site. A children's pool, a health club, and a spa tub are also featured at the luxury Marriott Cancun Resort. Free self parking is available. This 4.5-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 4 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (19 km / 11.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Marriott Cancun Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and amenities available on request include in-room massages. Renovation of all guestrooms was completed in December 2016.

  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

La Capilla - This steakhouse specializes in Argentinean cuisine and serves dinner only.

Champions - This sports bar serves lunch, dinner, and light fare. Open daily.

Mikado Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Sasi Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Las Ventanas - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

CasaMagna Marriott Cancun has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • In-room accessibility
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (December 01 - July 04): USD 29.75 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun CasaMagna
  • Cancun Marriott Resort
  • CasaMagna Marriott
  • CasaMagna Marriott Resort
  • Marriott Cancun
  • Marriott CasaMagna
  • Marriott CasaMagna Cancun
  • Marriott CasaMagna Cancun Resort
  • Marriott CasaMagna Resort
  • Marriott CasaMagna Resort Cancun
  • Marriott Casamagna Cancun Hotel Cancun
  • Marriott Cancun Resort Resort
  • Marriott Cancun Resort Cancun
  • Marriott Cancun Resort Resort Cancun
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.