4.6 out of 5

"The food and the staff are excellent! We have gone for our anniversary for past 3 years in a row and are planning our trip for next year. Mario and Ra ... " More

By a verified traveler on Sun 10 Jun 2018

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Hotel Description

4.5-star beachfront resort near Delfines Beach

Beachfront retreat

Your stay at this Hotel Zone resort places you within 3 miles (5 km) of Delfines Beach and La Isla Shopping Mall. Also, Ballenas Beach is within half a mile (1 km) and Maya Cancun Museum is within 2 miles (3 km).

Luxury amenities

A full-service spa, 8 restaurants, and an outdoor pool are all featured at this luxury resort. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

IPod docks, WiFi

Boasting comforts like premium bedding and down comforters, the 450 guestrooms also offer balconies and LCD TVs with cable channels. IPod docks, 24-hour room service, and WiFi are also available.

Room, 1 King Bed, Balcony, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$219 per night

Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marriott Cancun Resort ratings based on 112 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Marriott Cancun Resort

Everyone (33) Couples (1) Family (2) Other (1)
1 out of 5

Posted by on Oct 8, 2018

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5 out of 5

Best week ever!

The food and the staff are excellent! We have gone for our anniversary for past 3 years in a row and are planning our trip for next year. Mario and Raul make the best margaritas in the lobby bar! Leo always available to help with cab and dinner reservations.

Posted by on Jun 10, 2018

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5 out of 5
Our stay at the Marriott could not have been better. The service , rooms , and facilities were second to none. We have been there 3 years in a row and we will make it 4 next year.

Posted by , from AR on May 19, 2018

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5 out of 5

Nice and Comfy.

Marriot Cancun is great. Friendly staff and approachable. You can always see smiles on their faces. Our room had a nice view of the ocean and you can see the run rise from there. It was gorgeous! The only thing that threw me away is that we were charged $10 in the mini bar for something we did not get. We were in a hurry to catch our flight and just paid it anyway.

Posted by , from NY on Apr 25, 2018

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3 out of 5

Resort fee

Absolutely outstanding view to the ocean. Nice staff and clean room. Expensive breakfast buffet with variety of food. Watch out the resort fee that they are going to apply on your card. No matter you were told about that before or not. You aregoing to be charged.

Posted by on Mar 24, 2018

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5 out of 5
From the first moment we arrived EVERYTHING was top notch! All staff was extremely helpful, professional and friendly. We will return again, hopefully next year.

Posted by , from CT on Mar 21, 2018

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5 out of 5
Amazing hotel, very friendly and courteous staff, went above and beyond to help out. Upgraded me with very minimal fees to ocean front and I was very glad of that since this was a much nicer room.

Posted by , from Austin, Texas on Mar 19, 2018

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5 out of 5

Highly Recommended

Pros: The staff, the cleanliness, the beach access, everything
Cons: I Loved everything, but If i were to nit-pick I would say the toilet room was small and the elevator could make a sound when it arrives.
Location: I was only there two days and it rained the first day so I visited the spa and had room service. The second day we visited Chichen Itza and Cenote.
The property is beautiful and clean. The rooms were spacious and the ocean view was amazing! I spent a lot of time on the balcony watching the waves. It rained the first day I was there and I spent most of my time on the balcony. The spa is amazing my daughter and I had facials and they were rejuvenating. The access to the beach is awesome, just like walking out your backdoor. Room service was delicious and the staff was AWESOME!!!

Posted by , from D.C. on Mar 12, 2018

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5 out of 5

Cancun Trip

Pros: Pool, hot tub, beach and bar. Courteous staff.
Location: good location with beach. Easy access to travel to other places.
Ideal hotel for vacation in Cancun. Great Beach next to hotel. Good food, and amenities at the hotel. Easy access to highways and airport.

Posted by , from Boston, ma on Mar 7, 2018

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5 out of 5

Great Stay!

This Marriott resort is absolutely beautiful! We stayed here for 4 days and had a great experience. The staff was great, the location was great, the breakfast buffet was really good( food was always fresh and hot). The pictures online do the place no justice, truly a gem. The Turners

Posted by on Mar 6, 2018

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Renovations + Closures

The property will be renovating from 01 June 2019 to 15 December 2019 (completion date subject to change). The following areas are affected:

  • Lobby

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Marriott Cancun Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A children's pool, a health club, and a spa tub are also featured at the luxury Marriott Cancun Resort. Free self parking is available. This 4.5-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 4 bars or lounges
  • 4 conference rooms
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (17.5 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Marriott Cancun Resort offers 450 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cancun resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in December 2016.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

La Capilla - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

Champions - This sports bar serves lunch, dinner, and light fare. Open daily.

Mikado Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Sasi Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Las Ventanas - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Terraced above the resort's 200 meters (219 yards) of beach are a 43-meter (47-yard) family pool and a 6-by-4.5-meter (20-by-15-ft) children's pool. Sundecks surround the pools, and thatched-roof palapas offer shade on the beach. Garden areas are found throughout the property.

An independent water sports center, AquaWorld, rents boogie boards, arranges parasailing flights, and offers scuba-diving classes. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where many water sports are available, including kayaking, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.

Connected by a 40-meter (44-yard) skybridge, a companion resort, JW Marriott Cancun Resort and Spa includes a three-story health-and-beauty spa. Guests of this resort may use these facilities for a daily surcharge. In addition, the spa offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes for guests of both resorts (surcharges for all classes).

The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Club de Golf Cancún is 7.5 km (4.75 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.75 per accommodation, per night

The resort fee includes:

  • Spa access
  • Health club access
  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 18.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun CasaMagna
  • Cancun Marriott Resort
  • CasaMagna Marriott
  • CasaMagna Marriott Resort
  • Marriott Cancun
  • Marriott CasaMagna
  • Marriott CasaMagna Cancun
  • Marriott CasaMagna Cancun Resort
  • Marriott CasaMagna Resort
  • Marriott CasaMagna Resort Cancun
  • Marriott Casamagna Cancun Hotel Cancun