Book All Inclusive Resorts in Puerto Morelos from $130

We upgraded to Privilege and it was worth it. The facilities were better

The property itself was very nice as well as the staff. What I didnt like were all of the mosquitos, only one restaurant was semi casual, and I felt like I had to tip everyone. I dont mind tipping someone when they go above and beyond such as Jovani at the swim up bar, but when I never asked for my small carry on suitcase to be brought to my room....dont linger at the door waiting for a tip. It was very akward and I didnt bring many small bills since Im pretty sure the hotel description said all gratuities were included.

Everything was fantastic. Serves was great and we would love to come back

We loved how clean the property was. There was always someone doing maintenance and maintaining the grounds. However, we pitched a swim up room and was advertised as a bar was close by, the bar was completely closed and you could not get a drink. It was advertised that they had 4 eateries, however they were all closed and you could only order or eat at the bar. If you wanted something from a closed restaurant, you could order but only had 2 choices and there were only what the outside bar areas could produce. The ocean was beyond horrific! There was so much seaweed. We understand that they can not control that, but the photos online do not show any seaweed. Once arriving we were told it has been like that for a year. There was a red flag and you were not able to get or utilize the ocean. They then las a list of scheduled events going on through out the day. We tried to attend 2 of them and no one from the staff showed up to make the events happen. Everything we were told and sold on the website was not useable or feasible. We were so upset we left the property as we were not able to do anything, except swim, and that was only for 8 hours a day and on their schedule. Beyond upset and disappointed.

My best friend and I went to the hideaway at Royalton for her 30th birthday and we couldn’t have been more pleased by the service and how accommodating every one of the staff members were to our stay there. The food was phenomenal the cleanliness of the resort and the accommodations of the room where incredible. We will definitely be going back. Our favorite bartender Henry at the Hideaway pool was exceptional and made sure that we were always taken care of. My best friend and I went to the hideaway at Royalton for her 30th birthday and we couldn’t have been more pleased by the service and how accommodating every one of the staff members were to our stay there. The food was phenomenal (seafood so good) the cleanliness of the resort was 100% and the accommodations of the room were incredible. Everyone was friendly and greeted us each time we came and went. The nightlife and entertainment was geared more towards middle-ages adults. The music varied to all guests preferences. If you’re not able to speak Spanish a majority of the staff is bilingual. We will definitely be going back. I would 100% recommend this resort ♥️♥️👏

Awesome place to stay but the beach was dirty and we couldn’t enjoy the beach. We didn’t like the insisting pressing from the concierge personnel to get coupons if we talk to them.