Book a hotel near Nuestra Senora del Carmen Catholic Church, Downtown Playa del Carmen

"The beach area was filled with hills of seaweed, however this has everything to do with the time of year and nothing to do with the resort of staff. "

"Is a beautiful place the staff they are so nice "

"From the moment we arrived we received excellent service. All of the staff including the Amstar, taxis and Xcaret staff that they work with were incredibly attentive and made sure everything they helped us plan was executed perfectly. The kosher food is very delicious. The room was clean and spacious. There are multiple kosher restaurants within walking distance, as well as hundreds of shops. It is a very safe area for walking. The hotel helped us with transportation and tickets to the parks. When we arrived at the park, there was someone there to greet us and walk us through the entrance to receive all necessary wrist bands, helmets, instructions, etc. Our driver was outside waiting for us to take us back after as well. We can’t wait to go again next year!!"

"The property was great and the receptionist was a big help because there was a mix up with our room. So She managed to get us room that would accommodate my family and I. And the icing on the cake was not only was the room really nice but she move to a room with an awesome view. Great time "

"Great staff. Nice place"

"Todo el staff son increíbles, muy amables y serviciales, las instalaciones están muy bonitas "