Book a hotel near Isla de Pasion, Cozumel

"The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert. "

"We arrived at the condo and we met with Sandy. He was amazing and got us all checked in and showed us the whole property! The rooms and a living space are amazing the kitchen was spacious and easy to use!The pool and deck were our favourite spot and we swam and hung out there as much as possible!"

"We loved our time at Melia Cozumel. The staff were all very courteous and friendly, with special thanks to Sandra in the dining room! Our room was great and the whole complex was always kept very clean. There were lots of activities to choose from and the beach was really nice. Any time we needed help, staff were quick to respond and very helpful. Definitely plan to go back."

"Staff was extremely friendly and the hotel was clean and well maintained "

"Our family of six enjoyed a fabulous stay at the RosMar Villa. Mariano was an exceptional host, and was in contact in the weeks leading up to our arrival to make arrangements like booking tours, car rentals and massages for us. We had Chef Francisco and staff come to the house to cook almost daily and it was fabulous. The house was large, well-appointed and everyone especially loved playing billiards. It was very clean, well-maintained and comfortable. "

"We stayed at this property a couple of months ago and had issues with the manager on checkin. We were not able to access the property until multiple requests. It was late, we were tired and she could not give us good information as to how to get into the property. During that stay a man entered the unit without notice alarming my 12 year old daughter. Bianca was very apologetic. It is a beautiful property and was new so I figured she was getting used to customer service. We tried again in July. Bianca is the managers name. I whatsapped her and texted her i was coming again with family the day before our stay. I had broken my phone on the day of checkin so I texted her on another phone. I told her who I was and that I needed the code to get in. It was ten o clock at night before she answered me and gave me the code. IT IS THE SAME CODE AS TWO MONTHS AGO. SO MUCH FOR SECURITY. It goes downhill from here. We lost power on multiple occasions. One time was CFE issue changing from them to the current owners. The others we had to call over and over again to find out why? We reset the breakers inside the unit to no avail. NO hairdryers being used, no clothes driers nothing. I could not figure out what to do and as usual Bianca was not helpful. Someone came by and showed me the main breaker outside. Did I mention one of the nights no water? Eight people, three toilets... cold showers! BAD STAY!!! A credit promised and not given... DONT STAY HERE! They just want your money"