On the beach
Within a 15-minute walk of the resort, you'll find Paradise Beach and Playa Mia Grand Beach and Water Park. Mr. Sancho's Beach Club and San Francisco Beach are also within 3 miles (5 km).
This all-inclusive resort features a private beach, a full-service spa, and 2 restaurants. There's fun for all ages with a free kid's club and a playground, and free supervised childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
The 128 guestrooms have TVs with cable channels and offer WiFi and balconies. Free bottled water, ceiling fans, and safes are also available.
Apr 26, 2022 by Management area
Hello Mr. Randall, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to share your comments. Our guest’s feedback is truly important for us and we are deeply sorry for the inconveniences you encountered. We sincerely regret your disappointment with your stay in our resort and to read that some aspects of your stay did not meet our standards of service, please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation and for not completely fulfilling your expectations, we would like to assure you that all of your concerns will be addressed and attended to. Our team looks forward to have the opportunity to recover your trust in the near future. I remain at your service Eduardo Betancourt
Apr 18, 2022 by Management area
Hello Mr. Christopher, Thank you for taking some of your time to write a review about your stay with us. We appreciate your comments about our staff, in the another hand, We are trying to keep as quiet as possible, we are expecting to finish soon. Dreams Cozumel is going to be notifying when they are expecting to finish. I remain at your service Eduardo Betancourt
Mar 29, 2022 by Management area
Dear Christy, Thank you very much for sharing your most recent experience. We are pleased to know that Miguel has been a part of your experience at Sunscape Sabor and that he can exceed your expectations. We are sorry to hear of your incident with the construction, Uvc company and the food options. Please be assured that we will share this feedback to prevent this from happening to future guests. We hope to have the opportunity to welcome you again at our resort, it will always be a pleasure to be your hosts. I remain at your service Eduardo Bertancourt
Sep 18, 2021 by Management area
Hello Ms. Christopher, we apologize for the inconvenience about the renovations, we are working to improve our facilities and offer our guests new restaurants and rooms. we hope you can give us an extra opportunity next year and we are sure you will love the new addition. I remain at your service Eduardo Betancourt
Sep 15, 2021 by Management area
Hello Laura, Thank you for sharing this, allow us to mention that we have a recipe with measures in all our drinks but our guests can always request more alcohol in the drinks, regarding the people in the lobby, we have shared this with the UVC company to avoid similar situations in the future. I remain at your service Eduardo Betancourt
Aug 30, 2021 by Management area
Dear YVETTE Thank you for the comments. as you know we are not working on a full renovation of all our suite and jr. suites, we apologize for this inconveniences, and we hope you can give us a second opportunity and it will be a pleasure to offer you an upgrade to the new rooms and new services I remain at your service Eduardo Betancourt
Aug 24, 2021 by Management area
Dear guests we are honored to read this and we are going to continue doing our best to offer the service you deserve. We hope you can visit us again in a near future. I remain at your service Eduardo Betancourt
The property will be renovating from August 17 2021 to December 31 2022 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
During renovations, the resort will make every effort to minimize noise and disturbance.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Sunscape Sabor Cozumel - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunscape Sabor Cozumel - All Inclusive like a complimentary children's club and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a fitness center, a garden, and a terrace. Self parking is free. A complete renovation of Sunscape Sabor Cozumel - All Inclusive was completed in July 2021. This 3.5-star Cozumel resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Premium cable television is provided. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Sunny Side Grill - This family restaurant is located by the pool. Open 24 hours.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Recreational amenities at the resort include a private beach, an outdoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.
For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a MXN 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.