Skip to main content
Beginning of main content
 Cozumel •1 Room
 Cozumel • 1 Room
Book online or call 1-855-214-3079 Phone Number

Allegro Cozumel All Inclusive

3.5-star property
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO 1-855-201-7819

Enter dates to see availability

3.6 out of 5
Good!
See all 65 Travelocity Reviews

"the place was remodeled and improved. Food was average. " More

By a verified traveler on Sat 15 May 2021

Points Of Interest

View all on Map

Hotel Description

3.5-star beachfront property near Playa Mia Grand Beach and Water Park

On the beach

Within 2 miles (3 km) of this well-placed property, you'll find Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club. Paradise Beach and San Francisco Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Relax beachside with sun loungers and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, patios

In addition to flat-screen TVs with cable channels, the 305 guestrooms offer free WiFi and free minibar items. Other amenities include patios, free bottled water, and ceiling fans.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$144* Per night/room May 17 - May 18

Superior Premium Level Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Ultimate Dive Experience up to 3 Divers

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Ultimate Dive Experience 1 Diver/Non Divers

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Suite (Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Allegro Cozumel All Inclusive ratings based on 65 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Allegro Cozumel All Inclusive

Everyone (19) Couples (4) Family (5)
4 out of 5
the place was remodeled and improved. Food was average.

Posted by on May 15, 2021

Was this review helpful to you?
4 out of 5
The staff was amazing! Carlos and Luis took great care of us! Arbey was always fun with his playfulness and activities! The grounds were beautiful! Weather was perfect! We were disappointed that the usual restaurants were not open, so we had buffet for breakfast, lunch and dinner. Due to covid, we had to be served and most of the time your food was cold by the time you sat down to eat it. We didn't starve but there was little variety. This is our 3rd time at Allegro and we would go back, because the staff is amazing! Hope next time there are more food choices.

Posted by on Feb 24, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 28, 2021 by Allegro Cozumel

Dear guest. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the we commit to do our utmost to make sure that you have a fantastic holiday experience.

4 out of 5
I love the look of the hotel, the grounds are beautiful. I love that it’s right on the beach. The entertainment staff were all wonderful. The food service staff at the buffet we’re not very friendly. But overall I loved my stay there and will definitely go back.

Posted by on Dec 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Dec 24, 2020 by Guest experience manager

Dear Guest. We are thrilled that you have enjoyed your stay. Thak you very much for sharing. All the Staff look forward to serving you again soon. At su casa Allegro Cozumel

4 out of 5
We loved everything about the resort, except the food. Excellent service, location, beach, pools, rooms, scenery, and staff. We were very disappointed in the food, especially the fruit.

Posted by on Nov 29, 2020

Was this review helpful to you?
Comment from Hotel Management

Nov 30, 2020 by Guest experience manager

Dear Guest. We thank you for sharing your experience with us and apologize for the food that was below your expectations. Sincerely, Allegro Cozumel

4 out of 5

Posted by on Feb 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 25, 2020 by Rodrigo T.

Dear guest. Thank you for the time you spent to share your feedback and score on your recent stay at our hotel. We truly appreciate that ou have chosen us for your holiday and very much look forward to have the opportunity to serve you again in the future. Best regards!

3 out of 5

Posted by , from Minnesota on Feb 10, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 15, 2020 by Rodrigo T.

Dear guest. Firstly we would like to thank you for choosing our Allegro Cozumel hotel for your holidays and for the score you have shared based on your experience, your opinion is very importan to us. Thank you for this feedback of our hotel, we look forward to serve you again in the future. Best regards!

4 out of 5

Posted by on Feb 7, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 15, 2020 by Rodrigo T.

Dear guest. Firstly we would like to thank you for choosing our Allegro Cozumel hotel for your holidays and for the score you have shared based on your experience, your opinion is very importan to us. Thank you for this feedback of our hotel, we look forward to serve you again in the future. Best regards!

3 out of 5
The staff worked really hard to please us, especially around the beach. Great Service by hard-working people. The food was just OK. Beggest improvements can be done at dinner time. One thing I really did not like is that when for the dinner they had to change the white table cloth and it was not ironed.... with a ton of wrinkles and awful looking in general. I would suggest not even put those ones on and leave the tables blank as they are for breakfast. If you do want to have an impression at the dinner time and have the white table cloth on with the cloth napkin, please make sure you have enough supply of them that are ironed and looked appropriatley.

Posted by on Jan 21, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 30, 2020 by Rodrigo T.

Dear, guest. Thank you for sharing your feedback on your recent holiday experience among us, it is our main goal to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics and certaily look forward to serve you again exceeding you expectations in a not too distant future. Best regards!

4 out of 5
The Allegro is located on the best section of beach on the island, nothing but sand and awesome sunsets. If you like long walks on the beach this is the perfect place, you can walk for miles in either direction. The staff is friendly and works hard to make sure you have a great stay. If you like to dive Pro-Dive Cozumel is on site, great experienced staff and crew. This was our forth time, perfect spot to ring in the New Year.

Posted by on Jan 16, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 17, 2020 by Rodrigo T.

Dear, guest. Firstly we would like to thank you for choosing Allegro Cozumel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to receive you again in a new future. Best regards!

1 out of 5
This was my 5th time in Cozumel, first time at Allegro and definitely will not be back. I have stayed at other all-inclusives on the island and they were much better. One of the biggest issues was the food, I am not a picky eater at all but the food at the buffet was terrible! Most of the time it was labeled incorrectly and cold and had terrible flavor. We ate at the Oriental and Mexican restaurant once each because they only let you make 2 reservations per 7 nights, again this to me is terrible service and not what I expect from an all-inclusive. The food at the restaurants was much better than the buffet but for lunch and breakfast the only option was buffet. The next issue was getting towels, they give you towel cards when you check in that you are supposed to go exchange for towels the only problem is everyday when we went to get towels we were told they had no clean towels and were always told it would be "15 minutes" we waited several hours and weren't able to get towels for 3 days. I can't say how the dive shop was because the weather wasn't great while we were there and the port was closed so the dive shop was closed. The facility is nice and seemed clean for the most part, the staff was friendly although not very helpful most of the time. There is also a new state law in Quintana Roo that they cannot serve alcohol until 12pm so be aware of that. Overall we had a great time in Cozumel just not at this resort, I would definitely not recommend this place!

Posted by , from Nevada on Dec 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 30, 2019 by Rodrigo T.

Dear Andi. We sincerely appreciate the time you spent to share your comments following your visit to Allegro Cozumel , our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have taken note of your various constructive comments and please be assured that we necessary corrective measures are being taken accordingly to avoid any similar situations in the future. Best regards!

About the Allegro Cozumel All Inclusive

Location Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO 77600

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • A la carte dining included
  • Airport transfers not included
  • Premium/imported non-alcoholic beverages not included
  • Fitness facilities included
  • Tennis included
  • xWireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Minibar beverages - restrictions apply
  • All meals included
  • xFood and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Snorkeling included

Property Features

Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cozumel property.

  • 305 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1992
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Cozumel Intl. Airport (CZM) (17.9 km / 11.1 mi)
  • Parking: Free self parking

Room Amenities

Allegro Cozumel All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2016.

  • Private patio
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Allegro Cozumel All Inclusive has 5 restaurants on site.

Nearby Activities

2 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Snorkeling nearby
  • Boat tours on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Allegro Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Allegro All Inclusive
  • Allegro All Inclusive Cozumel
  • Allegro Cozumel
  • Allegro Cozumel All Inclusive
  • Cozumel Allegro
  • Occidental Allegro Cozumel Hotel Cozumel
  • Occidental Allegro Resort All Inclusive
  • Allegro Cozumel Resort All Inclusive
  • Allegro Resort All Inclusive
  • Allegro Cozumel All Inclusive All-inclusive property
  • Allegro All Inclusive All-inclusive property
  • Allegro Cozumel All Inclusive Cozumel
  • Allegro Cozumel All Inclusive All-inclusive property
  • Allegro Cozumel All Inclusive All-inclusive property Cozumel

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
url importing http://www.travelocity.com/Cozumel-Hotels-Allegro-Cozumel-All-Inclusive.h460408-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cozumel-Hotels-Allegro-Cozumel-All-Inclusive.h460408-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Cozumel-Hotels-Allegro-Cozumel-All-Inclusive.h460408-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.