Hotels in Cozumel, Mexico

Loved our stay! The staff was amazing, rooms and views were amazing. Nice and tranquil areas to relax or lounge by the pool. Everything was clean and food was good. By far a great value for what you get!

This was our 3rd stay at the Presidente and it never disappoints! The hotel staff is always smiling and courteous, the concierge did a great job of recommending restaurants. The grounds are beautifully manicured and the beaches are very clean and very safe for the kids. Our room had a beautiful view of the sea and the new furnishings are very nice! The bed was extremely comfortable and the bath was large. My wife took advantage of the spa and the the staff at Scuba Du was great as always! If you do not see something on the menu the service was quick to accomodate your needs. Looking forward to our next visit!

Rooms very nice. Beds HORRIBLE. No hot water our entire stay. Grounds immaculate. Pools great.. drinks flowing. Food ~ would have rather eaten off grounds, had it not been an all inclusive. Food needs work. Faculty - great. 

This hotels provides basic room accommodations. The room itself was not very fancy, had two double beds with very firm mattresses, a nightstand with an alarm/radio, a tube TV, a small table with two chairs and a dresser. The furniture looked worn (not broken). The AC worked great and the WiFi was fine when it worked (it was down twice during our week long stay). Some of the highlights of this Hotel are the staff, they are great and very friendly. The housekeeping staff did a fantastic job of cleaning the room daily and they made these little animal figures with the towels daily and decorated them with flowers. The food was OK, I would say the breakfasts and snack bar during the day were pretty good with dinner being the weak point. It was not bad but not at the same level we had seen at a bigger resort in Cancun. Probably because the Hotel is smaller some of the food gets reheated from one meal to another and not as tasty as fresh food. Overall for the price it was not a bad deal I must say. If you are into Scuba then the hotel has deals for divers and the diving outfit is right across the street. The Hotel is very close to downtown so you can either walk or take a cab (about $3 one way). There is not much of a beach to the Hotel but you can do some snorkeling right there and there is some neat stuff to see. While the rooms did not impress us much and the food was so so, I would definitely go back due to the friendliness and great job by the staff and the great location of the Hotel. The way we see it you don't go on vacation to spend it inside a room and it was a great base for our activities which included laying by the pool, a visit to the San Geronimo ruins, Scuba diving, snorkeling, a visit to Chankanaab park (wonderful snorkeling) and a visit to a beach on the south east side of the island (Chen Rio).

this is our second trip to Cozumel and we love it! ElCozumeleno is a great place,FRIENDLY staff ,great variety of food& drinks,very kid/family friendly. we met many return guests (10,12,17,and 20 times!) that call elcoz home! no, this is not a 5star resort,but the sevice,cleanliness and hospitality are top notch. we were very happy with our accomidations and that VIEW can't be beat. we were even entertained by dolphins playing in the morning during our coffee on the balcony! just can't say enough about this resort..you can relax quietly or party till you drop...it's all here! thanks el cozumeleno for a great trip,hope to see you ag0ain soon!

We loved Cozumel Palace. The service there was excellent. And scuba diving with the one at the resort was good too!! We will come back.

Always a friendly and helpful attitude from the entire staff. I would recommend this hotel to anyone without a second thought.

Good value for divers. Clean rooms, good food. Friendly staff. (There was a few miscommunications due to a language barrier, but not much.) Beach was pretty good for a rocky coast. OK shore diving. Not much of a dive shop, but suffient. Free wifi only in lobby and restaurant, and not very stong signal there.