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"This was our first time to Melia, but it won't be our last. The hotel was clean,staff friendly and the services excellent. The hotel is a little dat ... " More

By a verified traveler on Tue 10 Mar 2020

Hotel Description

3.5-star beachfront property with 2 outdoor pools

On the beach

At this Zona Hotelera Norte property, you'll be within a 5-minute walk of Playa San Juan and Playa San Juan. Cozumel Country Club and Golf Course and Playa San Juan are also within half a mile (1 km).

All-inclusive

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, mini golf, and children's pool.

Free WiFi, plasma TVs

In addition to plasma TVs with satellite channels, the 140 guestrooms offer free WiFi and minibars. Other amenities include room service, coffee/tea makers, and hair dryers.

Melia Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$147* Per night/room Jul 1 - Jul 2

Premium Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

ROYAL SUITE

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Royal Golf Inclusive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melia Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Melia Cozumel Golf All Inclusive ratings based on 87 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Melia Cozumel Golf All Inclusive

Everyone (11) Couples (3) Family (4)
5 out of 5
This was our first time to Melia, but it won't be our last. The hotel was clean,staff friendly and the services excellent. The hotel is a little dated, but new amenities have been done to freshen the look up. The dining options were great. I had no trouble securing reservations for any of the three upscale restaurants. The activities directors Carlos and Mary, were excellent in organizing the events and making sure everyone had a great time, young and old. New shows every evening. The food at the restaurants was excellent, we ate at the Parisian twice it was so good.The breakfast buffet was nice with eggs to order and we had snacks for lunch everyday at the snack bar. Jesus was at the excursion desk. He helped us book the Jeep tour and the 7 experiance. Both wonderful. Cannot wait to return.

Posted by , from Oklahoma City, OK on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by Raquel S.

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company. I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us. Your comments are really appreciated, and we had a wonderful sense of having done the right thing. Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future. Best Regards

1 out of 5

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 13, 2019 by Raquel S,

Thanks for staying with us. We appreciate your feedback. Best regards

5 out of 5
Food and drinks was very very good. Rooms are very specious and quiet. The restaurant staff were awesome. At the bar Sr Luis at the pool was just AWESOME and Santos in the lobby bar is a great person. The counter staff is kind of good but they can be better. The only issue we found is that they never pick up the phone. We had some issues in the room and question, called the front desk but noone answer.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 14, 2019 by Raquel S.

Thank you we Appreciate your feedback and for the time you spent on writing your kind words, Your comments are really appreciated, and we had a wonderful sense of having done the right thing. . Once again thank you for choosing Meliá Cozumel Golf All Inclusive, we will love to have you back in a near future. Best Regards

4 out of 5
There were not enough reservation spots at the restaurants for dinner. We booked on Travelocity last minute and out of the 4 nights we were there we could only dine one night of the four. The breakfast buffet was great, dinner buffet not so good.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by Raquel S.

First and foremost thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your feedback , are very valuable to us, this comments will be shared with those in charge of each area indicated. . We reiterate our thanks for the time dedicated to writing, kind regard

3 out of 5
The room AC never got under 72.5 °F, especially at night. It was a nightmare, the receptionist told us that someone will fix the problem. No body came. I was hot at night with a lot of humidity on the room.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 6, 2019 by raquel s.

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inclusive, your comments are very valuable for us. We are very sorry for the inconvenient you had in your recently stay. We will work hard to fix the issue you experienced.

2 out of 5
We left a day early because it was so bad. Cons: Food—The snack bar food made my boyfriend VIOLENTLY ill the first day we arrived (Mon). The "chef" was not wearing gloves, was sweaty, there were birds on the counter (expected as it's outdoors, but still gross), never washed his hands before serving him. Food Reservations—We were told you must make reservations at one of their 3 restaurants in order to eat (otherwise you're relegated to the subpar buffet). I tried to make one for that night. I was told they were completely booked until Weds. for ALL of the restaurants & that Club Paradiso was completely booked the whole week (B.S. there were only three patrons in there one night). Less-Than-4-Star-Resort Amenities—Black mold on the curtains & chairs; sugar ants on the toilet; budget hair dryer; tiny fridge with no freezer; no microwave; A/C wouldn't go down past 24.5°; NO LAMPS (only two bright white LED lights above the bed); power outlet only on one side of the bed. Pros: Overall, the location, the beach, the view & some of the service members were indeed greatly appreciated. You can't ask for a better beach view & the one day we got to spend on the beach (the rest of the time we were sick from the food), was magical. We stayed in building B (highly recommend) & it was relatively quiet & secluded. No elevators though, only stairs. Albeit a beautiful location & helpful service, I would not recommend this place, unless you like to get sick or eat crappy food.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 28, 2019 by Raquel S.

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inclusive, your comments are very valuable for us. We are very sorry for the inconvenient you had in your recently stay. We will work hard to fix the issue you experienced. Best Regards

4 out of 5
Enjoyed my eight days there. Property was nice and clean. Staff was friendly. Some of the handicap ramps were extremely steep and difficult to handle. Nightly entertainment could use some improvement. The duet group was good.

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 10, 2019 by Raquel S.

First and foremost thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your feedback , are very valuable to us, this comments will be shared with those in charge of each area indicated. We reiterate our thanks for the time dedicated to writing, kind regard

3 out of 5
Great spa services, sands were nice, seaweed in the water on the bottom doesn’t give you that clear water look that some places have. Food was edible, not great, sometimes not even hot. Staff was very friendly however.

Posted by , from New york on Mar 20, 2019

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Comment from Hotel Management

Mar 20, 2019 by Raquel S.

First and foremost thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your feedback , are very valuable to us, this comments will be shared with those in charge of each area indicated. Once again thank you for choosing Meliá Cozumel Golf All Inclusive, we will love to have you back in a near future. Best Regards

4 out of 5
Need more variety in food for the buffet. I will know better than to visit again in January with the seaweed awful and the smell was not pleasent

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 16, 2019 by Raquel S.

Thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your valuable feedback. These comments will be shared with those in charge of each area indicated. We will work hard to fix the issue you experienced, Thank you again for your comments

4 out of 5
nice hotel alot of the same food every day grounds well maintained could only rent snorkel gear for 1 hour then had to pay $25.00 for rest of the day

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 27, 2018 by Raquel S.

First and foremost thank you very much for having chosen Hotel Melia Cozumel Golf All Inlcusive, we appreciate your feedback , are very valuable to us, this comments will be shared with those in charge of each area indicated. Thank you

About the Melia Cozumel Golf All Inclusive

Location Carretera Costera Norte KM 5.8, Cozumel, QROO 77600

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 22 April 2020 to 15 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Miniature golf
  • Paintball
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Surcharge for premium food items
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Melia Cozumel Golf All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Melia Cozumel Golf All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking is free. This 3.5-star Cozumel property is smoke free.

  • 140 guestrooms or units
  • 4 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Melia Cozumel Golf All Inclusive offers 140 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

La Veranda - Onsite theme restaurant. Reservations are required.

La Iguana - Onsite restaurant. Reservations are required. Open select days.

Cafe Paraiso - Onsite theme restaurant. Reservations are required. Open select days.

La Isla - Onsite buffet restaurant. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Sailing on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

YHI Wellness Center has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.06 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Melia All Inclusive Golf & Resort
  • Melia Cozumel All Inclusive Golf & Beach Resort
  • Melia Cozumel Golf Beach
  • Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
  • Melia Cozumel All Inclusive Golf And Beach Resort
  • Meliá Vacation Club Cozumel All Inclusive
  • Meliá Vacation Club All Inclusive
  • Meliá Vacation Club Cozumel
  • Meliá Golf All Inclusive
  • Meliá Cozumel Golf
  • Melia Cozumel All Inclusive Golf & Beach Hotel
  • Resort Melia Cozumel
  • Melia Cozumel All Inclusive Golf Beach Resort
  • Meliá Cozumel Golf All Inclusive All-inclusive property
  • Meliá Golf All Inclusive All-inclusive property
  • Meliá Cozumel Golf All Inclusive
  • Melia Cozumel Golf All Inclusive Cozumel
  • Melia Cozumel Golf All Inclusive All-inclusive property
  • Melia Cozumel Golf All Inclusive All-inclusive property Cozumel

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.