Featured Image Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Living Area In-Room Amenity In-Room Amenity In-Room Amenity Bathroom Childrens Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Fitness Facility Hair Salon Treatment Room Treatment Room Restaurant Restaurant Restaurant Restaurant Couples Dining Meeting Facility Hotel Front Terrace/Patio Sundeck Marina Exterior Beach/Ocean View Beach/Ocean View View from Hotel
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Room type

Ocean View Suite

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Ocean Front Suite

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Family Suite, 2 Bathrooms, Oceanfront (Loft Type)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Get an overview of this hotelHotel with dive shop one mile from downtown

With a stay at Cozumel Palace All Inclusive in Cozumel, you'll be minutes from Dolphinaris and close to Palacio Municipal.

This 4-star resort is within close proximity of Stingray Beach and La Plaza Cozumel.

Make yourself at home in one of the air-conditioned rooms featuring free minibar items and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 2 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Free valet parking is available onsite.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service

Activities and facilities/equipment

Water activities

  • Snorkeling

Lessons/classes/games

  • Aerobics

Entertainment

  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Attracted by the hotel's dive shop, its casual ambience, and its proximity to downtown shopping, dining, and nightlife, scuba divers and snorkelers come to the Cozumel Palace year-round. Stairs on a dock lead down to Caribbean Sea fronting the hotel. Coral heads lie near the stairs for snorkelers, and a reef just offshore provides scuba diving opportunities

The resort features 3 swimming pools, including a seafront pool with a swim-up bar and shallow children's section. A shop in the hotel sells gifts, sundries, snack foods, beachwear, and liquor. A beauty shop contains 2 massage rooms and also offers facials, body scrubs, waxing, and hair and nail care. An Internet Point and complimentary wired/wireless Internet access are available as well as computer rental. A roundtrip airport shuttle (surcharge) can be arranged, on request. The hotel purifies its water.

The amenities, activities, and gratuities at Cozumel Palace are included in the room rate; guests are not charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment.

All-Inclusive details:

  • All meals and beverages, including alcoholic beverages
  • Unlimited long distance telephone calls to the Continental US, Canada, and Mexico
  • 24-hour room service
  • Wireless Internet access throughout resort
  • Bottle of wine upon arrival
  • Access to all Palace Resorts (Aventura Spa Palace and Sun Palace are adults-only Resorts)

  • Free use of nearby fitness center 
  • Free valet parking 
  • Children's pool 
  • Poolside bar 
  • Swim-up bar 
  • Spa treatment room(s) 
  • Concierge services 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • 24-hour front desk 
  • Porter/bellhop 
  • Multilingual staff 
  • Gift shops or newsstand 
  • Hair salon 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Wedding services 
  • Free breakfast 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Number of outdoor pools - 3 
  • ATM/banking 
  • Shopping on site 
  • Luggage storage 
  • Arcade/game room 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Babysitting or childcare 
  • Terrace 
  • Number of restaurants - 3 
  • Business center 
  • Free WiFi 
  • Free wired high-speed Internet 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Balcony 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Climate control 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Jetted bathtub 
  • Room service (24 hours) 
  • Rollaway/extra beds (free) 
  • LCD TV 
  • Free cribs/infant beds 
  • Iron/ironing board 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Pillowtop mattress 
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Where to Eat

Turquesa - International/Italian cuisine served. Breakfast and lunch buffets featured; dinner a la carte. Open daily.

MoMoNoHaNa - Asian cuisine. Dinner a la carte. Open daily.

Bugambilias - Mexican cuisine served. Dinner a la carte. Open daily.

Flamingos Bar - Poolside bar. Music/snacks served. Open daily.

Lobby Bar - Live music featured. Snacks served. Open daily.

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Nearby Things to Do

An independently operated dive shop at the hotel offers scuba-diving instruction, including a beginner's course, a refresher course, an advanced course, and a certification course. The shop also arranges reef, wall, wreck, and night dives and snorkeling tours, and rents scuba diving and snorkeling gear. The hotel maintains complimentary lockers for gear next to the dive shop.

Cozumel Country Club offers an 18-hole golf course 3 miles (4.75 km) from the resort.

The hotel offers a trip to Playa Mia Grand Beach Park, with departures on mornings Monday through Saturday. This includes: roundtrip transportation to the park, beach club entrance fee, and facility usage of showers, restrooms, changing rooms, swimming pool, kayaks, paddle boats, hobiecats, water trampoline, aquatic iceberg, volleyball courts, and the kids' area.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Playground on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
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Spa Services

Services at the Cozumel Palace include manicures, pedicures, and hair styling offered at the beauty salon, and 4 couples' treatment rooms and 5 individual treatment rooms, featuring attentive service by an uncommonly friendly staff.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to USD 2500 Resort Credit Promotion

Book a minimum 3-night stay for travel now - December 23, 2015 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:

  • USD 500 resort credit with a 3-night stay
  • USD 750 resort credit with a 4-night stay
  • USD 1500 resort credit with a 5-8 night stay
  • USD 2000 resort credit with a 9-11 night stay
  • USD 2500 resort credit with a 12-night minimum stay
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2015. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Offer is subject to change. Other restrictions may apply.

Unlimited Phone Calls Promotion

All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

Honeymoon Promotion

Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • 10% gift shop discount with honeymooner wristband
  • Use of services provided by the honeymoon desk
  • Late check-out until 6 PM, subject to availability
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive benefits. After check-in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room. Upon arrival, honeymooning couples must present proof of marriage within the past year. Offer valid anytime, subject to availability. Other restrictions may apply.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including:

  • Beach Palace Resort All Inclusive
  • Isla Mujeres Palace All Inclusive Resort
  • Moon Palace Golf & Spa Resort All Inclusive
  • Playacar Palace All Inclusive
  • Sun Palace Couples Only All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Kids Stay, Play, and Eat Free Promotion

Book a stay in any room type or rate plan now-August 28, 2015 for travel June 1- Aug 31, 2015, and kids 12 and under stay, play, and eat for free.

Offer may not include taxes or gratuities. Limited to 2 children under the age of 12, per room. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 12 at check-in, the difference in rate will be charged at check-in. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. This promotion is subject to change without prior notice. Offer subject to availability. Details at check-in. Other restrictions may apply.

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