Explore top 2026 4 Star Hotels in Punta Cana

"The staff is amazing, really humble and warm people, the when above and beyond providing a good service, but they don’t have all the resources to serve the customers as they expected. The publica areas, stairs , walls and some room doors are not in the best conditions, some of the elevators were broken during my stay. On my check out day I had to go with my luggage from the 4th floor by stairs. I noticed they are building another property next door and not taking care of the main one. I’ll never consider to go back"

"The pool is very enjoyable. We were able to get seats by the pool easily every single day and were able to jump to all the different ones. It’s a very big resort. It’s a lot of walking was done, but we thought that it helped us walk off all the food and drinks we were having our boy really love the kids club and wanted to go back a few days in a row, which gave us time to go to the casino and things where children weren’t allowed."

"Everything was amazing "

"Everything is perfect"

"The pool was great, the AC not so good. The room was great when we arrived but got warmer during our stay. The controls to reduce warmth was not operable."

"The optics/aesthetics of this resort were ON POINT and The staff was wonderful. A few issues did arise. A) my room had mold in the shower and mold collecting on the couch in my bungalow suite. B) the app for making reservations to eat (mind you, ALL 12 restaurants are reservation only or you can’t eat) was down, so we had the front desk assist us in booking a few dinner reservations. upon arrival for dinner, the host informed us we did not have a reservation, and denied us entry. This happened 2 separate occasions, both reservations booked by the front desk. How are guests supposed to eat if the app is down and the desk-made reservations do not work? Very displeased with that. C) at 7pm security kicked us out of the pool. kicked EVERYONE out of the pool. respectfully, if i’m doing ANY swimming at night, it will be in the pool and not in the ocean. I was shocked when they said everyone needed to exit the pool — Mind you, if i was at home in arizona in the summertime, the sun would still fully be up at 7pm. D) my friends suite door battery died— desk told them to wait at their suite and someone would come to change the battery. they sat outside their room for 2 hours at 6am waiting for someone to come. Overall, the resort is stunning and the staff are so fun and kind! however these issues will stop me from booking at Princess resorts in the future. "