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Grand Palladium Palace Resort Spa & Casino - All Inclusive

5.0 star property
5-star luxury property near Cortecito Beach, connected to a shopping center

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Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Creator video
7 restaurants, dinner served, Indian cuisine
5 outdoor pools, pool umbrellas, sun loungers
Junior Suite Garden View | Premium bedding, free minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪6 min walk‬
  • Place, Casino Avalon Princess
    ‪16 min walk‬
  • Place, Aromas Museum
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Garden View

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Loft Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Loft Suite Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View

8.2 out of 10
Very good
(16 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Single Use

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Swim Up Beachside

View from room

Junior Suite Swim Up Beachside

8.6 out of 10
Excellent
(29 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Beachside Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Loft Suite Beachside Panoramic OV

View from room

Loft Suite Beachside Panoramic OV

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Beachside

Premium bedding, free minibar, in-room safe, desk

Deluxe Beachside

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Beachside Single Use

Premium bedding, free minibar, in-room safe, desk

Deluxe Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Single Use

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Beachside Ocean View Single Use

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Garden View Single use

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Beachside Single Use

View from room

Junior Suite Swim Up Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft Suite Beachside Panoramic OV Single Use

View from room

Loft Suite Beachside Panoramic OV Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Loft Suite Garden View Single Use

Garden view

Loft Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Bávaro
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very Good, 2,499 reviews
$499 nightly
The price is $499
May 4 - May 5
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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

About the neighborhood

Punta Cana

Beachfront retreat .With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cortecito Beach and 12 miles (20 km) of Macao Beach.

What's nearby

  • Cortecito Beach - 6 min walk - 0.4 miles
  • Casino Avalon Princess - 16 min walk - 0.9 miles
  • Aromas Museum - 5 min drive - 1.7 miles
  • Arena Gorda Beach - 14 min drive - 5.2 miles
  • Bavaro Beach - 22 min drive - 5.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Wasabi - ‬18 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪Las Torres Restaurant - ‬9 min walk
  • ‪Restaurante La Catedral - ‬4 min walk
  • ‪Lobby bar Bavaro Princess - ‬18 min walk

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

5-star luxury property near Cortecito Beach, connected to a shopping center
Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Palace Resort Spa & Casino - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 366 guestrooms or units
  • 2 levels
  • 14 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1994
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Grand Palladium Punta Cana Resort & Spa - All Inclusive
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  • Pool
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  • Spa
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Grand Palladium Punta Cana Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Motor boating
  • Personal motorized watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Room service is available for a surcharge.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Frequently asked questions

How close is Grand Palladium Palace Resort Spa & Casino - All Inclusive to the airport?

Grand Palladium Palace Resort Spa & Casino - All Inclusive is 14.4 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Palace Resort Spa & Casino - All Inclusive on May 9, 2026 start from $346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have an airport shuttle?

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers an airport shuttle 24 hours a day, for a charge of USD 35 per vehicle, roundtrip.

How close is Grand Palladium Palace Resort Spa & Casino - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive offer free breakfast?

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

During your stay you can enjoy the 4000 square-foot casino on site, featuring 8 slot machines and 8 gaming tables.

What time is check-in at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

This property offers free self parking.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a pool?

Grand Palladium Palace Resort Spa & Casino - All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a restaurant?

Grand Palladium Palace Resort Spa & Casino - All Inclusive is home to Bhogali, which features Indian cuisine.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a spa?

Pamper yourself with a day at Zentropia, where you can enjoy massages, mud baths, and mani/pedis.

How close is Grand Palladium Palace Resort Spa & Casino - All Inclusive to downtown Punta Cana?

Grand Palladium Palace Resort Spa & Casino - All Inclusive is 10.3 mi away from Punta Cana.

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lois Diane

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. The staff all over the resort was always willing to help. Cezar was always available for anything we needed. Even helped with surprise birthday party. Our room was kept perfect even on the weekend. It was a great holiday.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kassandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach, pools and facility will all beautiful and well maintained. The food was great and they catered to allergies. Cesar was very helpful when it came to helping us with dinner reservations and organizing our stay.
Stayed 7 nights in Jan 2026

6/10 Okay

Debbie Lynn

Stayed 7 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful the facility was clean and well maintained.
Stayed 7 nights in Jan 2026

10/10 Excellent

Steven Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room, great amenities
Stayed 8 nights in Jan 2026

10/10 Excellent

Yainely

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La experiencia fue increíble, pero sobre todo la atención de nuestro conserje César fue extremadamente buena , estuvo pendiente a nosotros todo el tiempo , se encargó de todas nuestras reservas en restaurantes y de cualquier duda o curiosidad, realmente nos proporcionó una estadía en grand palladium increíble , lo recomiendo 100%
Stayed 4 nights in Jan 2026

10/10 Excellent

Issette

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best experience ive ever had! Will be back with Family ♥️
Stayed 4 nights in Jan 2026

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had Jr Suite Swim Up room (Palace 4000 building). Fabulous location--steps from the beach! Room: Comfortable beds, double sinks, rainshower + hand-held shower head, large bottles of shampoo/conditioner/bodywash, safe for valuables, mini fridge stocked daily w/ soda, beer, water. (BYO liquid handsoap, unless you like barsoap for hands.) Room felt damp (as expected in tropical climate), but was clean & free of bugs. Room had beautiful patio w/ lounge chairs, swim up pool, & view of the ocean. Room tidied daily (beds made, fresh towels, floor swept...) Beach was beautiful! Soft white sand, seagreen water, gentle waves like a wave pool. A little seaweed, but nothing too bad & intermittent. Each morning, they clean up seaweed that has accumulated on the beach. Plenty of lounge chairs (but we woke up early to get chairs) & lots of trees & palapas for shade. Food was ok. We did Los Torres buffet for breakfast. Large selection. Loved the made-to-order egg station. Delicious lattes at Palace Lobby coffee bar. For lunch, yummy pizza at La Uva (beach shack) & vast lunch buffet by Palace pool. Enjoyed panini & pasta stations. Our FABULOUS personal concierge Cesar got us dinner reservations at the ala carte restaurants. Hibachi was our fav. Dinner buffet also good. Drinks were fabulous! Bars all over & huge selection Fun sports complex (sand vball, pickleball, mini golf) Staff was SUPER friendly! Cesar was great--put up decor for daughter's bday, help schedule excursion, etc
Stayed 8 nights in Jan 2026

8/10 Good

Janak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was fresh
Stayed 3 nights in Jan 2026

2/10 Terrible

Vikas

Stayed 6 nights in Dec 2025

4/10 Poor

Stephen William

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
food was good maid service excellent not enough places to get coffee line ups for special coffee too long
Stayed 7 nights in Dec 2025

4/10 Poor

Gaye Geraldine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are spending all their money on the Palladium Bavaro it seems! All seating in hotel is very poor with sunken in seats. All loungers on Beach are sagging and broken bar to recline falls off every time you use it. TV. cannot watch because picture freezes on a shot but the recording continues. No beach Bars open because or erosion to area and they have not replaced the Cement base you would stand on nor the steps leading down to the beach at the end of the walkway. Some of the beach Cabana's are tilted do you can not sit a drink on them and to be under one our chairs were on a slope due to the mass amount of sand piled up there. When we would see a Bar waiter to order a drink and by the time he got back a frozen drink was already quite melted, plus he was a long time making his rounds due to his having to go to the pool bar and get the drinks. The Staff was great although you really need to speak Spanish to explain any special request to them. They only knew minimal English in restaurants and bar wait staff. If it weren't for Chayanne and Cesar our Concierges we would have had more problems. Our room was clean but needed more hangers which Chayanne was finally able to get me. All food was good but that which was prepared ahead was not warm like the warming trays were not working, even the ham sliced right off the bone was not warm same for the chicken etc. But we did enjoy the mass selections.
Stayed 14 nights in Dec 2025

10/10 Excellent

vivien

Cesar at the front desk was amazing! He took care of reservations for restaurants and checked in daily to see if we needed anything. He is kind, friendly and well informed. If we needed anything he took care of it immediately. Thank you Cesar!
Stayed 5 nights in Dec 2025

6/10 Okay

Lori

Traveled with family
The rooms were weird. There’s a giant door between the shower and the bedroom. It leaks and it’s really creepy. Staff members were loitering in the steps of our building all day and night, and they would talk and make crude gestures behind my daughter’s back - it was inappropriate and almost scary. The beach is one of the softest beaches I’ve ever been to, and it is totally ruined by the vendors harassing you every 4 minutes.
Stayed 5 nights in Dec 2025

10/10 Excellent

Marisa Michel

Liked: Cleanliness, staff & service, property conditions & facilities
We had the most amazing stay over Christmas! Caesar made our trip amazing by taking care of everything we needed- from scheduling family pictures to making dinner reservations for us.
Stayed 5 nights in Dec 2025

6/10 Okay

Ryen, San Diego

Traveled with family and small children
Room
Stayed 10 nights in Dec 2025

8/10 Good

Hassan

Traveled with group
Liked: Cleanliness, amenities
We got food poisoning in Japanese restaurant on December 13th
Stayed 5 nights in Dec 2025

10/10 Excellent

Marina

Stayed 5 nights in Aug 2025

8/10 Good

Valerie Vee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Dec 2025

10/10 Excellent

Yadith Paola Toro san

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is super nice and the service is great. Edwin is very friendly and easy to talk to. We had an amazing, happy week.
Stayed 7 nights in Nov 2025

6/10 Okay

Diana

Traveled with family and small children
Liked: Cleanliness
The room bathroom tub was very slow to drain making water stay in the tub overnight. The tub design is very poor, water gets all over the floor while showering. And water pressure was horrible. The power outlets on both sides of the bed did not work. The AC in the room was horrible too. The lowest we could set it for was 71 degrees F making it difficult to sleep at night. The staff and staff service was great everywhere throughout the resort. The concierge person Cesar was amazing. He made sure we had everything we needed. Food was great. The place has great potential, just needs to be updated (all bathrooms and bedrooms)
They decorated my moms room for her birthday
Excelente trolly service
Stayed 4 nights in Nov 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff, clean room...
Stayed 4 nights in Nov 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dejan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this place ,not because is a wow resort ,it is nice place but because of the staff there.They are by far friendliest and nicest people we have seen in DR after so many trips.So helpful ,happy ,just interacting and smiling.Rafael at front desk went above and checked on us every day(no,we did not have privileged or premium )he made sure we have reservation and just was there from start to end(and i am a tough customer to please). We felt like family not just another customer..All staff is exceptional but of course Rafael was amazing so big Thank You Rafael !Girls at lobby:Denis ,Genesis ,There was couple more but unfortunately don't have their names.Angela -Spa, We spent a lot of times sitting at lobby with drinks and coffee and watched them.Majority of people did not tip at all ,but they still gave them same service and smiles.Just amazing people .From front desk to housekeeping ,servers,landscaping .Definitely they are the reason to come back. Thank you all beautiful souls for making our Holiday special.
Stayed 8 nights in Nov 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cesear was amazing and helped us with meals, excursions, and a special birthday for my niece. Staff kept rooms clean, just need a better tub design.
Stayed 10 nights in Nov 2025