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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5-star property
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia 1-855-201-7819
3.8 out of 5
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See all 41 travelocity Reviews

"Everything was great " More

By a verified traveler on Tue 03 May 2022

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Hotel Description

4.5-star beachfront property near Macao Beach

Beachside getaway

With a stay at this Uvero Alto property, you'll be within 6 miles (10 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club. Arena Gorda Beach and Punta Blanca Golf Course are within 12 miles (20 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$290* Per night/room Aug 23 - Aug 24

Luxury Junior Suite Ocean View Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Junior Suite Swim Out Diamond Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only ratings based on 41 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Everyone (32) Couples (6) Family (1)
5 out of 5
Everything was great

Posted by on May 3, 2022

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Comment from Hotel Management

May 4, 2022 by Pedrito Cheelian

Dear Jordy, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. We are always very grateful for our guest’s feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. We will be glad to welcoming you again in our hotel and assure you that you will enjoy superior services and facilities on your next visit. Kind regards,

5 out of 5
Beautiful place to stay. The staff was very accomodating and friendly.

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 16, 2022 by Royalton CHIC Punta Cana

Dear Amber Marie, Receive an exclusive regard from Royalton CHIC Punta Cana, Our main priority is to make an unforgettable experience on the vacation of our visitors and we are delighted to know that you really enjoyed your stay at CHIC Punta Cana. We appreciate hearing that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful holiday in our hotel. It is a great pleasure to read how much you have enjoyed our resort. Kind regards,

3 out of 5
The staff is great and the pool areas are beautiful. Beach is stunning. The property needs work.... we noticed water leaks and mold in several places, the food is absolutely terrible and the hydro therapy area in the spa has cold to lukewarm water. It’s inside and there is no sun so you will freeze to death if you use it. We had an enjoyable time but I wouldn’t go back.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 20, 2020 by CPC Team

Dear, Receive a warm regard from CHIC Punta Cana, First of all, we would like to thank you for sharing your impressions with us about your stay at CHIC Punta Cana. We are saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. Our maintenance department is constantly working in all hotel areas and rooms in order to maintain all areas and rooms fully functional. Any technical faults should be resolved as fast as possible and should not affect our guests. Also, our common areas are subject to strict supervision procedures to provide our guests with a service that meets the established international standards of hygiene and quality. We sincerely hope you can give us another chance to host you and be able to show you what a wonderful vacation you can have at CHIC Punta Cana. Sincerely, CHIC Punta Cana

2 out of 5

Posted by on Dec 20, 2019

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Comment from Hotel Management

Dec 20, 2019 by CPC Team

Dear Guest; It is a pleasure to express our gratitude for your kind preference of visiting CHIC Punta Cana and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise,

2 out of 5
The quality of the rooms are not good. The staff was good but poor quality and extremely noice

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 24, 2019 by CPC Team

Dear Guest; It is a pleasure to express our gratitude for your kind preference of visiting CHIC Punta Cana and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit. Kind CHIC regards,

1 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 6, 2019 by CPC Team

Dear Guest; Receive a trendy regard from CHIC Punta Cana; It is our deepest regret to read that you went through such inconveniences during your recent stay at our property; I assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take pride in creating memorable experiences for our guests and in order to do so we focus on following the highest standards of quality and service. We hope to have the opportunity to welcome you back at our Beautiful property, and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards,

5 out of 5
Really enjoyed this resort! One tip do NOT book excursions outside of the resort or on the beach you never know what your getting my friends had a really bad experience

Posted by , from Pontiac,Mi. on Apr 23, 2019

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Comment from Hotel Management

May 3, 2019 by CPC Team

Dear Kristina; Receive a warm regard from CHIC Punta Cana We would like to thank you for taking the time to write this review with detailed highlights about your stay. We are delighted to read that you spent a most wonderful holiday. We are sincerely looking forward to the pleasure of welcoming you again in CHIC Punta Cana and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise

5 out of 5

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 4, 2019 by CPC Team

Dear Guest; We appreciate hearing that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful holiday in our hotel. We are sincerely looking forward to the pleasure of welcoming you again in Chic Punta Cana and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise.

3 out of 5
Clean, Modern facility. Rooms were nice, food was good. Wait staff while eating were great, bartenders were terrible. If you didn't have a dollar in your hand, they wouldn't wait on you. People trying to sell us time shares, spa packages, jewelry, drugs, would NOT leave us alone. Bar staff in the lobby bar at night were rude and would stand there and look at you from across the bar while you waved at them and asked for a drink, would not wait on you until they saw money. All inclusive my ass, if you didn't tip heavily you were not waited on. We paid for diamond club, never saw our butler after he checked us in, we were there 6 days, never saw him again. They had him overbooked I am sure. Your Travelocity attendant who was supposed to meet us to arrange our shuttle back to the airport was never in the lobby when he was supposed to be. He would not answer his phone......we had to have the concierge call the main office to arrange a shuttle back to the airport. Cleaning staff was great, very friendly. Beach was covered in sea weed and so was the water, very windy. They did not come around with a tractor to clean the beach until 10:30 or 11 am after people were already out there trying to enjoy the beach. Nightly entertainment was good as long as you didn't mind watching it with an empty drink in your hand. Foam party was great Swim up bar pool was tiny and not where the entertainment was. Larger pool was nice but you had to get out and walk to the bar

Posted by , from Sioux Falls, USA on Mar 20, 2019

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Comment from Hotel Management

Mar 20, 2019 by CPC Team

Dear RichBurt We apologize for the impression you may receive about our staff, its a shame to know that we didn't meet your expectations. We assure you that your comments will be passed to our team and to our management in order to improve our facilities We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise,

5 out of 5
Property is now about 4 years old and already showing signs of wear and tear on the guest room furniture. Rest of the property is excellent. Only other issue is the Shower/Tub 'wet-room' configuration - sometime the wet-room extends to the entire room, meaning the entire room can get 'flooded'.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 15, 2019 by CPC Team

Dear guest, Receive a trendy regard from CHIC Punta Cana, Thank you for giving us the opportunity to host you and for such a kind review. It brings us great pleasure to hear that we went beyond your expectations to ensure that you had a flawless stay. We are sincerely looking forward to the pleasure of welcoming you again in CHIC Punta Cana and assure you that you will enjoy superior services and facilities on your next visit. Warm CHIC regards,

About the Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Location Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Entertainment

  • Theme parties

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services

  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • All non-motorized water sports included
  • Theme parties included

Property Features

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. A nightclub, a fitness center, and spa services are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free. Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Nightclub
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 shared accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Accommodations are shared
  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Elements - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Excite Sports Bar Lounge - This sports bar specializes in regional cuisine and serves light fare only.

Hunter - This steakhouse specializes in regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Insomnia - This café serves light fare only.

Vespa - This restaurant specializes in Italian cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Assured Vacations Protocol (Blue Diamond Resorts)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18

Hotel Names

  • CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
  • CHIC Royalton Resorts Adults All Inclusive Hotel
  • CHIC Royalton Resorts Adults All Inclusive Punta Cana
  • CHIC Royalton s Adults Inclus
  • CHIC Royalton Resorts Adults Punta Cana
  • CHIC Royalton Resorts Adults
  • CHIC Royalton Resorts Adults All Inclusive Punta Cana
  • CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
  • CHIC Royalton Resorts Adults All Inclusive
  • CHIC by Royalton Resorts Adults Only All Inclusive
  • CHIC by Royalton Resorts Adults Only All Inclusive
  • Royalton CHIC Punta Cana Adults only All Inclusive.
  • Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Green Globe
  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.