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Dreams Onyx Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Sirenis Aquagames Water Park

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Photo gallery for Dreams Onyx Resort & Spa All Inclusive

View from room
View from room
8 restaurants, dinner served, French cuisine
View from room
Couples treatment rooms, sauna, spa tub, steam room, hydrotherapy

Reviews

8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Playa Uvero Alto, Punta Cana, Provincia La Altagracia, 23000
  • Popular LocationSirenis Aquagames Water Park5 min drive
  • Popular LocationMacao Beach15 min drive
  • Popular LocationCana Bay Golf Club20 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)39 min drive

Room options

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 602 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Family Suite

  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Preferred Club Junior Suite Private Pool (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Private Pool (VIP Concierge incl. & Access to Breathless)

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up One King Bed (Resort Access to Breathless Punta Cana)

View from room

Junior Suite Swim Up One King Bed (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up Two Double Beds (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Up Two Double Beds (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Partial Ocean View Double (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Junior Suite Partial Ocean View Double (Resort Access to Breathless Punta Cana)

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Jr. Suite Pool View Double Beds VIP Concierge incl. Access to Breathless

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr. Suite Pool View Double Beds VIP Concierge incl. Access to Breathless

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr. Suite Pool View King Bed (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr. Suite Pool View King Bed (VIP Concierge incl. & Access to Breathless)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Partial Ocean View King Bed (VIP Concierge incl.& Access to Breathless)

View from room

Preferred Club Jr. Partial Ocean View King Bed (VIP Concierge incl.& Access to Breathless)

  • 603 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Swim Up King Bed VIP Concierge incl. & Access to Breathless

View from room

Preferred Club Jr. Suite Swim Up King Bed VIP Concierge incl. & Access to Breathless

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr Suite Swim Up Double Beds (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr Suite Swim Up Double Beds (VIP Concierge incl. & Access to Breathless)

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr. Partial Ocean View Dble Beds VIPConcierge incl.& Access to Breathless

View from room

Preferred Club Jr. Partial Ocean View Dble Beds VIPConcierge incl.& Access to Breathless

  • 603 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana)

Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana) | Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Ocean View King Bed (VIP Concierge incl. & Access to Breathless)

View from room

Preferred Club Jr. Suite Ocean View King Bed (VIP Concierge incl. & Access to Breathless)

  • 602 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless)

Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless) | Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless)

  • 1141 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. & Access to Breathless)

  • 602 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Jr. Suite Tropical View King (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Tropical View King (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Jr. Suite Tropical View Two Queen (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Tropical View Two Queen (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana)

Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana) | Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana)

Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana) | Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Garden View Double Beds (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View Double Beds (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King (Resort Access to Breathless Punta Cana

View from room

Junior Suite Partial Ocean View King (Resort Access to Breathless Punta Cana

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior
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About the neighborhood

Punta Cana

Beachside getaway.A stay at this Uvero Alto property places you within 3 miles (5 km) of Sirenis Aquagames Water Park and 6 miles (10 km) of Macao Beach. Cana Bay Golf Club and Punta Blanca Golf Course are within 12 miles (20 km).

What's nearby

  • Sirenis Aquagames Water Park - 5 min drive
  • Macao Beach - 15 min drive
  • Cana Bay Golf Club - 20 min drive
  • Iberostar Golf Course - 21 min drive
  • Arena Gorda Beach - 24 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 39 min drive

Restaurants

  • ‪Coco Cafe - ‬1 min walk
  • ‪Wink - ‬10 min walk
  • ‪Spoon - ‬10 min walk
  • ‪Carnival - ‬17 min walk
  • ‪Silk City - ‬10 min walk

About this property

Dreams Onyx Resort & Spa All Inclusive

4-star beachfront property near Sirenis Aquagames Water Park
Some rates at Dreams Onyx Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Onyx Resort & Spa All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 11 bars/lounges. WiFi is free in public spaces.

Event space at this property measures 11900 square feet (1106 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Dreams Onyx Resort & Spa All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 806 guestrooms or units
  • 3 levels
  • 9 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 11 bars or lounges
  • 11900 sq ft of conference space
  • 1106 sq m of conference space
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Dreams Onyx Resort & Spa All Inclusive offers 806 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. This Punta Cana property provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Spa by Pevonia has 12 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Outdoor space

  • Balcony/patio

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Onyx Punta Cana All Inclusive
Now Onyx All Inclusive
Now Onyx Punta Cana
Now Onyx
Now Onyx Punta Cana All Inclusive Opening Nov 2016
Now Onyx All Inclusive Opening Nov 2016
Now Onyx Punta Cana Opening Nov 2016
Now Onyx Opening Nov 2016
Now Onyx Punta Cana All Inclusive All-inclusive property
Now Onyx All Inclusive All-inclusive property
Now Onyx Punta Cana Inclusive

Frequently asked questions

How close is Dreams Onyx Resort & Spa All Inclusive to the airport?

Dreams Onyx Resort & Spa All Inclusive is 25.7 mi (39-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Onyx Resort & Spa All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Dreams Onyx Resort & Spa All Inclusive on Aug 15, 2024 start from $434.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Onyx Resort & Spa All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Onyx Resort & Spa All Inclusive.

How close is Dreams Onyx Resort & Spa All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Dreams Onyx Resort & Spa All Inclusive offer free breakfast?

Dreams Onyx Resort & Spa All Inclusive does not offer free breakfast.

Is there a casino at Dreams Onyx Resort & Spa All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (22-min drive) is nearby.

What time is check-in at Dreams Onyx Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Dreams Onyx Resort & Spa All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Onyx Resort & Spa All Inclusive have a pool?

Dreams Onyx Resort & Spa All Inclusive features 6 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 6:00 PM.

Does Dreams Onyx Resort & Spa All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Dreams Onyx Resort & Spa All Inclusive have a spa?

Pamper yourself with a day at Spa by Pevonia, where you can enjoy facials, mani/pedis, and hydrotherapy.

How close is Dreams Onyx Resort & Spa All Inclusive to downtown Punta Cana?

Dreams Onyx Resort & Spa All Inclusive is 19.4 mi away from Punta Cana.

Dreams Onyx Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1106 reviews" "
Rating 8 - Good. 204 out of 1106 reviews" "
Rating 6 - Okay. 99 out of 1106 reviews" "
Rating 4 - Poor. 43 out of 1106 reviews" "
Rating 2 - Terrible. 60 out of 1106 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in May 2024

10/10 Excellent

Tekia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back. Javier our butler was fantastic.
Stayed 5 nights in May 2024

10/10 Excellent

mellisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was the best definitely for family and special occasions
Stayed 4 nights in May 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time out of country and Javier did a great job of making my stay special . He was on top of everything we needed and kept us up to date with resort activities . I can’t even put it into words how great Javier was . Thank you !
Stayed 4 nights in Apr 2024

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, excellent property, nice dinning experience, very friendly staff.
Stayed 6 nights in Apr 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent four nights at Dreams Onyx with our family and two other familes. The beach and pools were the big highlights, especially the water park at the Explorers Club. The staff and service were great, but the food was OK.

10/10 Excellent

guarionex f

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade from which made the stay even much better, Javier our VIP personnel helped and assisted so much throughout our 6 days. We had the best time ever!
Stayed 6 nights in Apr 2024

8/10 Good

joseph P

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier is the best!
Stayed 6 nights in Apr 2024

10/10 Excellent

Mirela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dream Onyx was best pick when we’ve booked for vacation. We were never disappointed on the choice we’ve made and thanks to our butler Franklin our 10 days stay at Dream Onyx resort and spa was beyond amazing. We are definitely going back to this beautiful resort and this because of great hospitality from the staff, starting with our great butler Franklin who was every day in contact with us, reserving table to dinner restaurant, all needs for our room, having a wheelchair for me to make my stay there more enjoyable since I wasn’t able to walk long distance. From inside out this was the best place to be for vacation. Food was great , stuff was very nice and welcoming every single time you get to their restaurants, very clean resort inside out . We’ve enjoyed to have our breakfast and lunch at preferred club next to the buffet , everyone there was very friendly and welcoming, hard workers that we appreciate them very much . Once again , we were really pleased to have Franklin as our butler and for sure we will ask to have him again as butler when we will go back . Blessing to all there . Definitely 5 stars resort
Stayed 3 nights in Apr 2024

10/10 Excellent

Mirela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Punta Cana and I wasn’t disappointed. Definitely will go back at Dream Onyx. We had the best butler (Franklin) and we would love to have him again as butler. Great and clean resort, excellent food,great staff . Definitely recommended, you’ll not waste your money booking at Dream Onyx.
Stayed 10 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Alex, rego park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was very nice and clean. All the staff was very friendly. Javier our VIP concierge was very helpful setting up with our day to day activities. He also helped us with reservations and kept in touch with us to make sure all was good. Thank You Dream Onyx for a beautiful vacation experience with the family.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole Lashawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving at Dreams Onyx Resort and Spa in the Dominican Republic, my family and I were pleasantly surprised to be upgraded to the Preferred Club, where we experienced VIP treatment throughout our stay. From the private check-in to the attentive service of our Butler, Javier, every detail was meticulously arranged. Javier went above and beyond to ensure our comfort, even organizing dinner reservations and transportation. His daily communication was greatly appreciated. Staying here was an absolute pleasure, and we look forward to returning in the future.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Javier was extremely helpful, he made our stay easier by providing useful information.
Stayed 4 nights in Apr 2024

10/10 Excellent

Arlet

Stayed 3 nights in Apr 2024

10/10 Excellent

Tamer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort definitely recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Iyman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Onyx was amazing and great service. If you’re here make sure you talk to Javier and he’ll make sure you’re in great hands for everything!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Solanlly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was excellent Javier was wonderful!!
Stayed 3 nights in Apr 2024

6/10 Okay

Michael

Disliked: Staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier the concierge is AMAZING!!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler, Javier, was great. Reached out to us several times to make sure we were having a great vacation. Loved that he sent out the daily schedule as well. Bartender, rosie, at the splash lounge was excellent - drinks were delicious.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jerson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent experience at this resort thank you Javier for everything exellent service from Javier from day 1 to day of checkout I will be back for sure. Javier is very professional at his job very pleased with everything at resort my family enjoyed it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the amenities like the pool and spa. What I didn’t like was the rooms area - it was in a construction site - noisy and not good with a baby.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier was very excellent. He was helpful and informative. We absolutely loved the bartender in our hotel lobby lounge. She was the very best. We were in the 7000 building. This an amazing place to visit and we were very impressed with everything they have to offer.
Stayed 6 nights in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024