"room was tooooo damp , after asking for dehumidifier it was better but couch was always damp and unable to sit on as well as my clothes in closet as w ... " More
Beachside getaway
With a stay at this Uvero Alto property, you'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Cana Bay Golf Club. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 11 restaurants. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.
Jun 10, 2022 by The Excellence Collection
Thank you for selecting Excellence Punta Cana as the host of your Caribbean holidays! Thank you for sharing your discontent regarding your experience at the resort. Our guests’ experience is of utmost importance to us and is of deep regret to hear that your experience with us was not of full satisfaction. Therefore, we appreciate your feedback, rest assured that your comments have been forwarded to the related departments at the property for the implementation of improvements. Once again, thank you for your review. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.
Jun 13, 2022 by The Excellence Collection
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. You will find very useful information in our app, including hotel information like pool rules, say no to plastic, restaurant & bar (including menus, hours and dress code), pillow menu, pre-check-in plus more. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
May 9, 2022 by Community Manager
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we were able to blow you away in all aspects which are taken care of. At Excellence Punta Cana, we strive to make every stay as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Greetings from The Excellence Collection.
Dec 22, 2021 by Community Manager
Dear Linda, thank you for selecting Excellence Punta Cana as the host of your Caribbean holidays! We are pleased to hear that our daily entertainment made your stay more enjoyable. We thank you for your review and We all hope to have the opportunity to welcome you back and make your next stay one full of pleasant memories.
Nov 22, 2021 by The Excellence Collection
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Nov 11, 2021 by The Excellence Collection
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Nov 11, 2021 by The Excellence Collection
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Oct 25, 2021 by The Excellence Collection
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We appreciate your feedback which serves us to review our service and implement necessary improvements. Greetings from The Excellence Collection.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Excellence Punta Cana - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Excellence Punta Cana - Adults Only All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available. Smoking is allowed in designated areas at this 5-star Punta Cana property.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
Excellence Punta Cana - Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests are served free buffet breakfast daily.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only.
The Grill - This steakhouse serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Lobster House - This seafood restaurant specializes in seafood and serves breakfast and dinner. Open daily.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.
A private beach and 3 outdoor tennis courts are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Excellence Punta Cana - Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
