4.4 out of 5

"Our vacation was surprising from beginning to last day. The hotel staff, bartenders, waite staff could not have been nicer. Everyone is so friendly ... " More

By a verified traveler on Sun 02 Sep 2018

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Hotel Description

Adults-only beachfront resort with 4 outdoor pools

Beachfront retreat

Within the region of this Punta Cana resort, you'll find Macao Beach and Hard Rock Golf Club at Cana Bay. Punta Blanca Golf Course and Arena Gorda Beach are also in the region.

All-inclusive

This all-inclusive resort features a private beach, a casino, and a full-service spa. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy a meal in one of the 11 restaurants and perks like free buffet breakfast and free valet parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 461 guestrooms also offer free WiFi and furnished balconies or patios. LED TVs come with cable channels, and other amenities include iPod docks and sitting areas.

Excellence Club Terrace Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Suite with Private Pool Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Master Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Excellence Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Garden or Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Punta Cana Adults Only All Inclusive ratings based on 192 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Excellence Punta Cana Adults Only All Inclusive

Everyone (34) Couples (8)
4 out of 5
nice relaxing hotel. scenery is beautiful. food is just ok

Posted by on Dec 8, 2018

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5 out of 5
Hotel is beautiful. Staff is amazing. Although our maid did not provide the best service. But everyone else is amazing.Food is good. Shows are fantastic. Pool and beach are amazing.

Posted by , from Connecticut on Nov 24, 2018

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Comment from Hotel Management

Dec 7, 2018 by nicolas

thanks

5 out of 5
from the moment we got to the hotel the staff was extremely friendly and helpful. The little things set this place apart from the other all inclusive resorts. We went for my wife’s birthday and at check in they must have noticed that my wife’s birthday was while we were there and with out say anything we came back to our room with a birthday cake and ballonswaiting for us to help celebrate. The place was extremely clean and well kept. We will definitely be back.

Posted by on Nov 13, 2018

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Comment from Hotel Management

Dec 4, 2018 by dismery

We would like to thank you for share your experience with us, At Excellence Punta Cana we take really seriously our guest feedback, please contact Diosmery Francisco or Starling Paulino our Guest Service Manager Assistants ext. 3430/ 3403 in order to accommodate you the best that we can. Sincerely Diosmery Francisco

5 out of 5
Food, staff, nightly shows, pools and beach set up were all great!

Posted by , from Dallas on Oct 18, 2018

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Comment from Hotel Management

Dec 5, 2018 by nicolas

We would like to thank you for share your experience with us, At Excellence Punta Cana we take really seriously our guest feedback, please contact Diosmery Francisco or Starling Paulino our Guest Service Manager Assistants ext. 3430/ 3403 in order to accommodate you the best that we can. Sincerely Diosmery Francisco

4 out of 5
Having previously been to Excellence Punta Cana in February 2014 and May 2017, I was very much looking forward to another great vacation. I was very surprised to find that all of the rooms had been remodeled being that I thought that the original rooms were elegant and pleasing. The remodeling was contemporary but cheaply made with the "wood" furnishings made with press board. The bathrooms were also not as nice as before. Even though the beach was expanded with the addition of the Excellence Club Suites, everything else was pretty much the same except for the addition of the sports bar and resort hot tub. When I visited in 2017, I noticed that the food quality had diminished from 2014, and it again seemed not be as good as my 2017 visit. I also felt like the drink quality continued to diminish from previous visits. However, the price for each of my trips was less than the previous trip, so that may be why the quality has also diminished some. With that said, we had another awesome vacation at Excellence Punta Cana! The beach and the pool are beautiful, and the food and drinks are plentiful. It's adults only and you don't need to make reservations for dinner so no complaints there. Actually, my girlfriend liked the new rooms and didn't think there was any difference in the food or drinks... so what do I know?

Posted by , from Philadelphia on Sep 10, 2018

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5 out of 5

Excellence from beginning to end!

Our vacation was surprising from beginning to last day. The hotel staff, bartenders, waite staff could not have been nicer. Everyone is so friendly and make you feel like you are special. The resort was beyond beautiful, from the decor in this picturesque backdrop, to the attentiveness of the staff. All resturants were perfect! Would love to go back and will definitely recommend Excellence Punta Cana to everyone.

Posted by , from New York on Sep 2, 2018

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5 out of 5

great get away

Pros: That it is an adults only atmosphere and was as relaxing as you want it to be or if you wanted activities there was something always going on poolside
Location: Location was a little far from the airport, but definitely close enough to Snorkeling and other water sports.
Hotel staff was super friendly and very service oriented. For an all inclusive resort the food was excellent. I would definitely recommend it and will be going back.

Posted by , from Brewster, NY on Aug 19, 2018

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5 out of 5
We had a group of 16 and we absolutely had the best time. The only thing that I can say they need to work on is dress code for some restaurants .If your going make sure the males bring collared shirts and t shirts. I was worried about cheap liquor but they had absolute vodka and crown. That’s what we drink. I would recommend this resort to all my friends.

Posted by on Aug 15, 2018

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4 out of 5
Great hotel and facilities. The food was very disappointing. Would not return based on this sole fact.

Posted by on Aug 13, 2018

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3 out of 5
We’ve always really liked Excellence but this time it was hard to find a quiet place to just relax. People were being so loud all all pool areas and on the beach. It’s great for partying but they need a designated quiet section.

Posted by , from OK on Jul 2, 2018

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Comment from Hotel Management

Aug 12, 2018 by d

Dear Ms. Thank you for your review and Thank you for visiting Excellence Resort, Punta Cana, At Excellence Punta Cana, we value your opinion and feel very grateful for sparing your time We feel sorry about the experience you had we are commitment to give all our guest a quality service. We thanks you for having spared your time to share your feedbacks with us. We count on you. Best Regards

About the Excellence Punta Cana Adults Only All Inclusive

Location Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Theme parties

Not included

  • Premium or imported alcoholic beverages

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Language classes/lessons included
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Bicycling included
  • Miniature golf included
  • Theme parties included
  • Snorkeling included

Property Features

Excellence Punta Cana Adults Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the resort's beach. At Excellence Punta Cana Adults Only All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial resort also offers outdoor tennis courts, a steam room, and a fitness center. Self parking and valet parking are free. This 5-star Punta Cana resort is smoke free.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Excellence Punta Cana Adults Only All Inclusive offers 461 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Excellence Punta Cana Adults Only All Inclusive has 11 restaurants on site.

24-hour room service is available.

Nearby Activities

The hotel's main swimming pool stretches along the oceanfront between secluded pavilions and palm trees, extending more than 800 feet. There is a well-equipped fitness center plus facilities for tennis, bocce ball, volleyball, table tennis, billiards, darts, horseshoes, lawn chess, croquet, shuffleboard, and archery. Equipment for snorkeling (surcharge) and fishing (surcharge), and scuba lessons are offered in the hotel's pool. Golfing is offered nearby (surcharge).

Nature enthusiasts may arrange bird watching excursions on the River Nisibon.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

  • Sauna in spa
  • Number of treatment rooms 14
  • Minimum age to access spa is 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adults All Inclusive Punta Cana
  • All Inclusive Adults Punta Cana
  • All Inclusive Excellence Punta Cana
  • Excellence All Inclusive Punta Cana
  • Excellence Punta Cana Adults Only
  • ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
  • Excellence Punta Cana All Inclusive
  • Punta Cana Adults
  • Punta Cana Adults All Inclusive
  • Punta Cana All Inclusive Adults
  • Excellence Punta Cana Adults All Inclusive
  • Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
  • Excellence Punta Cana Adults
  • Excellence Punta Cana Adults All Inclusive Punta Cana
  • Excellence Punta Cana Adults Punta Cana

You should know

  • Excellence Punta Cana Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Wedding Offer


Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.


This package is complimentary when booking an Excellence Club Junior Suite Ocean View category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.