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5.0 out of 5

"The property is expansive and the beach is one of the best we've been to in the Caribbean. During the same trip we also stayed at Dreams Punta Cana, w ... " More

By a verified traveler on Tue 06 Jul 2021

Hotel Description

4.5-star beachfront hotel near Macao Beach

On the beach

You'll be within half a mile (1 km) of Macao Beach and 9 miles (15 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 9 miles (15 km).

Luxury amenities

This luxury hotel features free water park access, a full-service spa, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 500 guestrooms offer free WiFi and room service. Rainfall showerheads, ceiling fans, and hair dryers are also available.

Junior Suite Tropical View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$293* Per night/room Aug 17 - Aug 18

Preferred Club Jr. Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Preferred Club Master Suite Swim Out Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Presidential Suite Roof Top Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

ROH - Run Of The House

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Master Suite Swim-Out

Bed Count 1 King Bed Maximum Occupancy 3 Max

Dreams Macao Beach Punta Cana ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Dreams Macao Beach Punta Cana

Everyone (2) Family (1)
5 out of 5

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 16, 2021 by eConcierge

Thanks for your comments.

5 out of 5
The property is expansive and the beach is one of the best we've been to in the Caribbean. During the same trip we also stayed at Dreams Punta Cana, which had a small beach full of seaweed. Macao Beach was completely void of seaweed. The property is fairly new so everything looks nice and is in good condition. We stayed in building 5, and the only negative was lack of hot water and water pressure in the shower in the evening when everyone typically cleans up for dinner. We had 3 rooms for our party, and each room had this same shower hot water issue. We have been to various Dreams resorts, and they all have mostly the same restaurants with delicious food. In our experience, restaurant service was typically VERY slow. I suspect they may be paying attention to reviews, because we were were happy to find that service was much better and timely at both Dreams Punta Cana and Dreams Macao Beach during this trip. The COVID-19 measures are pretty reasonable, but there is too much single use plastic. For instance, silverware and napkins are issued in a disposable plastic sleeve, and the tablet in the room had plastic over it, both of which are unnecessary and wasteful. There is much posted about the sustainability efforts the brand is making, but these disposable plastic sleeves, disposable plastic cups, etc. abound. There is much more to be done on the sustainability front. We'd like to see alternatives to the thousands of plastic water bottles as well.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 6, 2021 by eConcierge

Dear guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience.

5 out of 5
Evening

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 5, 2021 by eConcierge

Thanks for your comments.

5 out of 5
I travel a lot and have been many places this resort is excellent A . It was like a dream, so beautiful. They followed safety precautions due to covid but allowed guests to still be carefree on vacation. The hotel staff was very friendly ,helpful, and pleasant. Tony (desk) Antonio (dining service) Juana (dining service) Melissa (dining service) Caesar (excursions) you guys were amazing thank you !

Posted by , from PA on Jul 22, 2020

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Comment from Hotel Management

Jul 22, 2020 by eConcierge

Dear guest, Thank you for choosing Dreams Macao Beach Punta Cana for your recent holiday and providing us with your review. We are delighted to confirm that you found our grounds to be beautiful, and were highly satisfied with our services.

About the Dreams Macao Beach Punta Cana

Location Playa Macao, Macao, Punta Cana,

All-inclusive Details

All-inclusive room rates at Dreams Macao Beach Punta Cana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Dreams Macao Beach Punta Cana are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Macao Beach Punta Cana you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Punta Cana hotel.

  • 500 guestrooms or units
  • 8 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • 8626 sq ft of conference space
  • 801 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (35.1 km / 21.8 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Macao Beach Punta Cana offers 500 accommodations with safes and bathrobes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Oceana - This restaurant specializes in seafood and serves dinner only. Open daily.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

Spa has 12 treatment rooms. Services include Swedish massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 12
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurants.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global); CovidClean (Safehotels - global expert).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 7:00 AM to 6:00 PM.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.