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Hotel Riu Republica - Adults only - All Inclusive

4.0 star property
4-star beachfront property near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Hotel Riu Republica - Adults only - All Inclusive

1 bedroom, minibar, in-room safe, blackout drapes
Creator video
Buffet
Outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • All inclusive
  • Bar
  • Gym

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, 23000
  • Cana Bay Golf Club
    ‪11 min walk‬
  • Arena Gorda Beach
    ‪9 min drive‬
  • Iberostar Golf Course
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Room (Tropical View, B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Tropical View, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Triple Room (U)

7.0 out of 10
Good
(23 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite (U)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (U)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Courtyard View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Courtyard View (L)

8.0 out of 10
Very good
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (E)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Triple Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Triple Room (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

7.6 out of 10
Good
(380 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (C)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Triple Room (C)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View - C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Tropical View - C)

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Triple Room (L)

  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (U)

7.0 out of 10
Good
(8 reviews)
  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (L)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Tropical View, U)

7.6 out of 10
Good
(249 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Triple Room (B2C-US)

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (B2C-US)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room (Tropical View, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (Tropical View, B2C-US)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Courtyard View (E)

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Ocean View (U)

7.8 out of 10
Good
(34 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Room Standard with Garden View

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • Sleeps 3

View all photos for Double Room with Partial Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room with Partial Sea View

  • 376 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Room with View

1 bedroom, minibar, in-room safe, blackout drapes

Room with View

  • 376 sq ft
  • Sleeps 3

View all photos for Double Room with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 2

View all photos for Triple Room

1 bedroom, minibar, in-room safe, blackout drapes

Triple Room

  • 462 sq ft
  • Sleeps 3

View all photos for Family Room -6 guests-

1 bedroom, minibar, in-room safe, blackout drapes

Family Room -6 guests-

  • 850 sq ft
  • Sleeps 6

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About the neighborhood

Punta Cana

Beachside getaway.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cana Bay Golf Club and 2 miles (3 km) of Arena Gorda Beach. Also, Punta Blanca Golf Course is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).

What's nearby

  • Cana Bay Golf Club - 11 min walk - 0.6 miles
  • Punta Blanca Golf Course - 8 min drive - 1.9 miles
  • Arena Gorda Beach - 9 min drive - 1.3 miles
  • Iberostar Golf Course - 10 min drive - 4.5 miles
  • Macao Beach - 16 min drive - 8.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪Selections Buffet - ‬18 min walk
  • ‪Maiko - ‬13 min drive
  • ‪La Altagracia - ‬16 min drive
  • ‪Mangu - ‬1 min walk
  • ‪Rodeo Grill Restaurant - ‬16 min drive

About this property

Hotel Riu Republica - Adults only - All Inclusive

4-star beachfront property near Arena Gorda Beach
Hotel Riu Republica - Adults only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Republica - Adults only - All Inclusive offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 9 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A health club, a nightclub, and a hot tub are also featured at Hotel Riu Republica - Adults only - All Inclusive.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 1382 guestrooms or units
  • 4 levels
  • 3 buildings
  • 9 dining venues
  • 3 swim-up bars
  • 8 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Republica - Adults only - All Inclusive offers 1382 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body treatments and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 swim-up bars
  • 8 bars/lounges
  • 9 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Republica - Adults only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Republica Adults All Inclusive Hotel Punta Cana
Riu Republica Adults All Inclusive Hotel
Riu Republica Adults All Inclusive-Opening June 2016 Hotel
Riu Republica Adults All Inclusive-Opening June 2016 Punta Cana
Riu Republica Adults All Inclusive-Opening June 2016
Riu Republica Adults All Inclusive Punta Cana
Riu Republica Adults All Inclusive
Riu Republica Adults only All Inclusive Opening June 2016
Riu Republica Adults only All Inclusive
Riu Republica Adults All Inclusive All-inclusive property
Riu Republica Adults Inclusiv
Riu Republica Adults only All Inclusive
Hotel Riu Republica - Adults only - All Inclusive Punta Cana

Frequently asked questions

How close is Hotel Riu Republica - Adults only - All Inclusive to the airport?

Hotel Riu Republica - Adults only - All Inclusive is 17.5 mi (25-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Hotel Riu Republica - Adults only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Republica - Adults only - All Inclusive.

How close is Hotel Riu Republica - Adults only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Republica - Adults only - All Inclusive offer free breakfast?

Hotel Riu Republica - Adults only - All Inclusive offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Hotel Riu Republica - Adults only - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (15-min drive) is nearby.

What time is check-in at Hotel Riu Republica - Adults only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Republica - Adults only - All Inclusive?

Free parking is not available at this property.

Does Hotel Riu Republica - Adults only - All Inclusive have a pool?

Hotel Riu Republica - Adults only - All Inclusive features an outdoor pool.

Does Hotel Riu Republica - Adults only - All Inclusive have a restaurant?

Hotel Riu Republica - Adults only - All Inclusive is home to La Altagracia, which features Regional cuisine.

Does Hotel Riu Republica - Adults only - All Inclusive have a spa?

This property doesn't have a spa, but it does offer massages, body treatments, and mani/pedis.

How close is Hotel Riu Republica - Adults only - All Inclusive to downtown Punta Cana?

Hotel Riu Republica - Adults only - All Inclusive is 14.1 mi away from Punta Cana.

Hotel Riu Republica - Adults only - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1743 out of 4840 reviews
Rating 8 - Good. 1109 out of 4840 reviews
Rating 6 - Okay. 853 out of 4840 reviews
Rating 4 - Poor. 500 out of 4840 reviews
Rating 2 - Terrible. 635 out of 4840 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

TONGA

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We changed rooms 3 times and they all had leaks, mold and where in bad condition. All but one of the specialty dinning were buffet style and the property and rooms had a bad smell of sewage.
Stayed 5 nights in Aug 2025

2/10 Terrible

Charmaine

Traveled with partner
Liked: Staff & service
Old and dated. They had a wide variety of food but it was nasty.
Stayed 3 nights in Aug 2025

2/10 Terrible

Samira Monique

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel was very dirty
Stayed 4 nights in Aug 2025

6/10 Okay

Ailene

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Emma Jean

Liked: Staff & service, property conditions & facilities
Water leaked in the bathroom and lime build up at the bottom. Everything else was good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela Chantel

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

JOHN RICHARD, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be a little better. Overall a great vacation
Stayed 6 nights in Jul 2025

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent service. I recommend it 100%.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wilmer, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 5 nights in Jul 2025

6/10 Okay

Alicia Pena Sanchez and Jesus

Traveled with partner
Phone didn't work in room, toilet wasn't working when we arrived and front desk didn't seem interested in fixing?
Stayed 5 nights in Jun 2025

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Good job guys
Stayed 4 nights in Jul 2025

6/10 Okay

Christopher, GREENVILLE

Traveled with group
Liked: Property conditions & facilities
LIKE: Daily room service, dedicated cleaning staff. DISLIKE: 10% English-speaking staff. But hey, i'm business your country. I can deal with that. Being assigned a room that should have been out of service or exchanged after notifying mgmt about and showing mgmt pictures of discrepancies. A band aid on a water bottle, wrinkled bed, indicating use, a toilet constantly running after flushing. It was obvious someone complained and was moved only to put someone else there hoping they wouldn't complain. Someone later mentioned.The service of each hotel is linked to its status. Per a guest this hotel is lower scale than other RIU hotels. The guest were 18-35 with their parents age scattered between. Uncomfortable king bed. I'll add pictures and a video of the bathroom issue to my google review. What they didn't know is that I rank in the top one percent of google reviewers for restaurants and hotels. If you treat everyone equally you never have to worry about this. No genuine help, it took 30 min to find room. I was given a key card and told is that way to the left. I finally found a staff member who walked with me and showed the way to the room. This service should be an option to everyone. Mediocre food per my opinion. Choose wisely. If you're just looking to drink / party and have fun and accommodations and other perks aren't important to you, have at it. This will likely be ok for you.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jose, MONTERREY NUEVO LEON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

4/10 Poor

Michael

Stayed 6 nights in Jun 2025

10/10 Excellent

Derek

Stayed 8 nights in May 2025

6/10 Okay

Belinda Noemi

Traveled with partner
Liked: Cleanliness, staff & service
Bad smelll around poor options
Stayed 4 nights in Jun 2025

10/10 Excellent

Tito Olimpo Vazquez

Stayed 7 nights in May 2025

2/10 Terrible

Dean Ojay

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my recent stay due to the condition of the room. Upon arrival, the room was not properly cleaned — it was noticeably dirty and did not meet basic hygiene standards. Additionally, the air conditioning was not functioning for over 6 hours, which made the room extremely uncomfortable, especially in the heat. This experience fell far below expectations, and I hope steps are taken to improve the cleanliness and ensure that essential amenities like air conditioning are consistently available for guests.
Stayed 5 nights in Jun 2025

2/10 Terrible

Rashawnda

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like anything about my stay. The room was nasty, bugs in room.. the bed linen was dirty.. spot on the towels (after washed). Ac in room didn’t work for a few days (off and on). Hot water didn’t work a few Days (when it did work took over 30 mins to warm up) I would submit maintenance and housekeeping request on app and they resolve them without actually coming to the room and handling the problem. The food was terrible (bugs flying around the food) .. sanitation and cleanliness was very poor. Checking into the room I wasn’t giving a tour. No one informed me about all that the hotel has to offer. No one show me anything. They just rushed to give me my key and told me to take the elevator on this side upstairs they were so in a rush to get me out the way and handle the line of check-in they never Gave me a rundown on anything, not the time breakfast start or when lunch start, where the pools were located, where to find the dining areas. NOTHING! …. And to top it off The day that I checked out, I encountered a problem with my driver picking me back up. The security would not let them pass the gate for whatever reason, they only wanted to push using the taxi that’s at the hotel. Where in the beginning the same driver dropped me off And we got past the gate. This was a terrible experience, not having any hot water made me miss my birthday dinner and some pre-paid excursion because I was late waiting on water to warm. It was a big inconvenience. A waste of money
Stayed 6 nights in May 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!
Stayed 4 nights in May 2025

2/10 Terrible

daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The property was not up to my standards; mattress disgusting not face towels and no amenities; spa, party clubs and the cocktails poor selections, hated it and checked out a day earlier
Stayed 3 nights in May 2025

10/10 Excellent

Caterina Rose

Liked: Cleanliness
Stayed 5 nights in May 2025

2/10 Terrible

Silvia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience we had no AC when we arrived than it was off and on fan wasn’t working either , no hot water half of the time
Stayed 4 nights in May 2025

10/10 Excellent

Dreonne

Stayed 5 nights in May 2025