4.2 out of 5

"Prior to going on this trip, I was concerned reading some of the reviews. Now, I can truthfully say that I have NO idea what these other reviews are t ... " More

By a verified traveler on Wed 29 Aug 2018

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Hotel Description

4-star beachfront property near Arena Gorda Beach

Beachfront retreat

You'll be within 2 miles (3 km) of Arena Gorda Beach and 9 miles (15 km) of Macao Beach with a stay here. Also within 9 miles (15 km) are Bavaro Beach and Dolphin Island.

All-inclusive

This Colonial property features a private beach, a casino, and a full-service spa. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Spa tubs, free WiFi

Boasting private spa tubs and jetted bathtubs, the 658 guestrooms offer plasma TVs with satellite channels, along with free WiFi. Free minibar items, pillowtop beds, and sitting areas are also available.

Suite, 1 Bedroom (with Indoor Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club One Bedroom Suite with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club Majestic Junior Suite with Indoor and Outdoor Jacuzzi, Pool Access (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Colonial Junior Suite Ocean Front with Indoor and Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club Junior Suite with Indoor Jacuzzi (Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Colonial Club Junior Suite Ocean View with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Majestic Colonial Punta Cana ratings based on 222 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Colonial Punta Cana

Everyone (118) Couples (7) Family (1)
4 out of 5
The property was very nice .The staff was very nice .The staff at the marina asked for tips .I thought this was inappropriate for an all Inclusive.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 24, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. In regards to the tipping, we would also like to kindly inform you that, as an All Inclusive resort the tips are included in the price and, as such, this is not a practice included in our policies. We do not encourage our associates to ask for tip as this is all up to our guests. However, if a guest feels like the service they have received was excellent and that our staff deserves it, they would really appreciate it. Thank you for taking the time to share your rating regarding your recent stay with us. Best Regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

4 out of 5
Colonial club great with butler! Food good but steaks not so great.

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 23, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
Great vacation resort, great atmosphere, people and food.

Posted by on Feb 22, 2019

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Comment from Hotel Management

Feb 23, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

5 out of 5
I wish kids club had more evening activities for the kids, but otherwise kids club was excellent with water slides and foam parties and all sorts of activities. My 6 and 9 year old girls loved it. One thing i did not like was people asking about photoshoots and not providing the price beforehand. Kids had pics taken with iguana and they were asking for 55$ for 9 pic CD and 3 printouts.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 17, 2019 by Customer Care

Dear KT, Thank you for taking the time to share your rating regarding your recent stay with us. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for the entire family. In regards to the Photo Studio, we would like to kindly inform you that Majestic Resorts is not directly affiliated with this company. This is an independent company, managed separately from the resort and on our grounds for the convenience of our guests. Even so, we are very sorry you did not have a good experience with them and we will be forwarding your comments to their management. We hope to see you many more times for even more excellent vacation experiences. Best Regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

5 out of 5

Posted by on Feb 8, 2019

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Comment from Hotel Management

Feb 9, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Best Regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

5 out of 5
Love this place. The staff is amazing, great pool, and perfect private beach. The restaurants are nice, and all the amenities are great. Second time going there, and will be back for sure!

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 21, 2019 by Customer care

Dear Valued Guest, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Colonial for yet another wonderful stay, Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely, Claris espinal Customer care Majestic Resorts

5 out of 5
Majestic is a large and nicely appointed hotel with a huge open air lobby. The staff was friendly and helpful. The grounds are immaculate and the landscaping is beautiful. We were in the adults only club which I recommend if you do not have small children. The housekeepers kept the rooms very clean and they came early and were done early, which I like. The rooms are spacious--not the most high end, but comfortable. Could maybe use some better pillows. I like that the A/C was quiet--even when it was running. Each room has a balcony which was nice to sit and have coffee in the a.m. or a drink at night. We didn't really go to shows so can't comment on that. There were many bars to choose from in a variety of settings. Food was generally good--best in the buffet where there was a large selection. The beach was very windy so we spent most of the time at the pool. No problem getting chairs or shade. Overall a very relaxing vacation. We booked our ground transportation through Travelocity also and that worked out well. They actually have a desk at the hotel if you want to book excursions or have questions. Overall a very stress-free vacation in a lovely setting.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 7, 2019 by Customer care

Dear Valued Guest, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. We thank you infinitely for sharing with us, and with future travelers, such wonderful comments about your recent experience in our property. It is a pleasure to know that we have exceeded your expectations and that you enjoyed our beautiful facilities and excellent service from our entire team, who are always focused on providing the best care. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts. Sincerely, Claris Espinal Customer Care Majestic Resorts

5 out of 5
Great hotel. Wonderful location. Staff are friendly and helpful.

Posted by , from Maine USA on Dec 31, 2018

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Comment from Hotel Management

Dec 31, 2018 by Customer care

Dear Joanne, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We are happy to see that appreciated our facilities and amazing staff. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely, Claris Espinal Customer Care Majestic Resorts

5 out of 5
nice hotel with a beautiful view of the pool and ocean. the hotel staff were excellent, friendly. my family and i had an excellent experience. we will be back

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 29, 2018 by Customer Care

Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for the entire family.  We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5 out of 5
Beautiful resort, people are very friendly and the eat was great

Posted by on Dec 13, 2018

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Comment from Hotel Management

Feb 8, 2019 by Customer Care

Dear Evie, We are so grateful that you took the time to write about your recent experience at our resort. We are delight to see that you enjoyed our tasty food and appreciated the kind attentions from our staff. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

All-inclusive Details

All-inclusive room rates at Majestic Colonial Punta Cana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 14 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite clubs included
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Scuba lessons included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Soccer (football) included
  • Surcharge for room service
  • Scuba diving lessons not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Snorkeling gear not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Minibar beverages - restrictions apply
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Majestic Colonial Punta Cana are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Majestic Colonial Punta Cana you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. A complete renovation of Majestic Colonial Punta Cana was completed in December 2017. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.7 km / 17.2 mi)
  • Parking: Free self parking

Room Amenities

Majestic Colonial Punta Cana offers 658 air-conditioned accommodations with private spa tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 27-inch plasma televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private hot tub
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Tres Carabelas - This restaurant specializes in seafood and serves dinner only. Open daily.

Rodeo Grill - This restaurant serves dinner only. Open daily.

Le Gourmet - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Ma + Suri - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.

Taino - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Water polo, windsurfing, and use of kayaks, catamarans, and snorkeling equipment are included in the room rate, as are tennis, basketball, Ping-pong, and volleyball. For a surcharge, guests can go banana boating, horseback riding, parasailing, scuba diving, deep-sea fishing, and use ATVs.



The recreational activities listed below are available either on site or near the hotel; fees may apply.



  • Snorkeling on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Windsurfing on site
  • Parasailing on site
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

Majestic — For guests seeking a sanctuary, the magnificent on-site Spa offers a mix of body and health treatments in a relaxing atmosphere. The spa provides 3 specific areas of enjoyment.

The massage area: with a beautiful fountain and lush gardens surrounded by 10 massage rooms that have different types of bodywork and views of the pool. The “VIP Room” is a double-size room with its own independent shower, Jacuzzi, and Sauna, making it ideal for couples.

The humid area: with 8 different showers, ranging in temperature from ice cold to tropical. Two saunas, a steam room, two Turkish baths, an ice fountain for facial refreshment, and a huge Jacuzzi with warm and cold areas enhance the overall picture.

The beauty parlor: offers hair styling, manicures, pedicures, and facials.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Majestic Punta Cana
  • Colonial Punta Cana
  • Majestic All Inclusive
  • Majestic Colonial All Inclusive
  • Majestic Colonial All Inclusive Punta Cana
  • Majestic Colonial Punta Cana
  • Majestic Colonial Punta Cana All Inclusive (Open Dec 1)
  • Majestic Punta Cana All Inclusive
  • Punta Cana Colonial
  • Punta Cana Colonial Majestic All Inclusive
  • Majestic Colonial Punta Cana All Inclusive Punta Cana
  • Majestic Colonial Punta Cana Punta Cana
  • Majestic Colonial
  • Majestic Colonial All Inclusive All-inclusive property
  • Majestic Colonial Inclusive

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Special Offer


Book a stay in an "Adults Only" room type category and receive access to the adults-only section at the property, 24-hour room service, in-room bar with 4 bottles of liquor per stay, butler service and express bell boy service, in-room beach towels, and VIP lounge at the lobby with library, table games, and complimentary internet.


Must book an "Adults Only" room type category to receive benefits. Must be 18 or older. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Golf Offer

Book a 5-night minimum stay in any room or rate category and receive 1 complimentary waived green fee at Punta Blanca Golf Course (per adult, per stay).


Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Roundtrip golf course transportation included from hotel lobby to Punta Blanca Golf Course (5-minutes away). Use of golf cart not included (USD 45 per person surcharge). Colonial Club room category: 2 Green Fees per adult per 5 night stay. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.