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Majestic Colonial Punta Cana - All Inclusive

4-star property
Carretera El Macao, Punta Cana, La Altagracia 1-855-201-7819
4.3 out of 5
Excellent!
See all 79 travelocity Reviews

"It was ok. The resort is beautiful and the grounds are immaculate, but you can tell it's time for a facelift. Cracked tiles, stained walls, damp feeli ... " More

By a verified traveler on Tue 05 Jul 2022

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Hotel Description

4-star beachfront property near Arena Gorda Beach

On the beach

Stay at this Punta Cana property and you'll be within 2 miles (3 km) of Arena Gorda Beach and 9 miles (15 km) of Macao Beach. Bavaro Beach is within 9 miles (15 km) and San Juan Shopping Center is within 12 miles (20 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Junior Suite with Indoor Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$299* Per night/room Jul 19 - Jul 20

Suite, 1 Bedroom (with Indoor Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club One Bedroom Suite with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Junior Suite Ocean Front with Indoor and Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club Majestic Junior Suite with Indoor and Outdoor Jacuzzi, Pool Access (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Colonial Club Junior Suite with Indoor Jacuzzi (Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Majestic Colonial Punta Cana - All Inclusive ratings based on 79 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Colonial Punta Cana - All Inclusive

Everyone (23) Couples (19) Family (26)
4 out of 5
It was ok. The resort is beautiful and the grounds are immaculate, but you can tell it's time for a facelift. Cracked tiles, stained walls, damp feeling and mildewed surfaces. The servers were hit or miss. Some people were so friendly and accommodating, others you can tell they hate their jobs. Service was extremely slow at the restaurants, but the food itself was wonderful. The buffets were strange. A lot of delicious options, but only one serving spoon for multiple dishes. Japanese was good, we were unable to secure reservations at the French restaurant. Shows were decent, casino was small and only a few working slot machines. Night club is on the Elegance resort. The best part of the resort was the beach. Beautiful clean sand, plentiful cabanas, clear water and friendly bartenders. Even the vendors on the beach were respectful of a "No." We'll definitely return to DR, but I think we'll try another resort.

Posted by on Jul 5, 2022

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5 out of 5
professional and friendly, the grounds were absolutely beautiful

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 27, 2022 by CC

Dear Trina, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

1 out of 5
Do not come to this resort!

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 25, 2022 by CC

Dear Christopher, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Nathalie Montero Customer Care Majestic Resorts

2 out of 5
We were given a room with a broken AC. They moved us to another and it had a broken ac. We met few other couples with the same issue.

Posted by on May 17, 2022

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Comment from Hotel Management

Jun 6, 2022 by Customer Care

Dear Marta, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Aina Garrido Customer Care Majestic Resorts

5 out of 5
Staff was very friendly food was decent. They cleaned beach from seaweed better than the other resorts

Posted by on Apr 29, 2022

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Comment from Hotel Management

Apr 30, 2022 by CC

Dear Joseph, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

5 out of 5
Loved the canal style pool. Property was very pretty. Very impressed with Eroy in Guest Services and Antonio in Bell Services. Entertainment was great and there were lots of dining choices. Willi makes the best Dirty Monkey and Long Island Ice Tea - and is very friendly. We enjoyed watching the pool activities in the afternoon. Property does need some attention to maintenance items, such as the underneath side of the bridges across the pool, some repairs to the pool tiles, and replacing corroded metal fixtures in the bathroom. The kitchen staff doors at the beach dining pavilion were disturbing to look at. Would suggest dimming lights and adding appropriate music to the Mexican restaurant and to the French restaurant to improve the ambiance.

Posted by , from Steamboat Springs on Apr 27, 2022

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Comment from Hotel Management

Apr 28, 2022 by CC

Dear Loretta, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

4 out of 5
We felt the resort was very clean, updated and well taken care of, as was our room. I think staff could have been friendlier. Very few staff looked at you, smiled or said “hola” while passing you. If we came back to Punta Cana, we would most definitely come back here. The beach was very nice as was the pool, my happy place!

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 10, 2022 by cc

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Estefania Jimenez Customer Care Majestic Resorts.

4 out of 5
Great resort. It has been our second time there. However, this time around we had some issues. or two days there were not enough towels to take to the beach. I had to really escalate to finally get it. Also, no chairs for the private beach. We could not get a chair, as guests would block it with towels but never show up to use it.

Posted by , from North Reading on Mar 14, 2022

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Comment from Hotel Management

Mar 14, 2022 by cc

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5

Posted by on Mar 10, 2022

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5 out of 5
This is our second time there and we will be back again.

Posted by on Feb 20, 2022

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Comment from Hotel Management

Feb 21, 2022 by CC

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

About the Majestic Colonial Punta Cana - All Inclusive

Location Carretera El Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and select beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Snorkeling
  • Tennis lessons
  • Premium/non-domestic alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Snorkeling not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Kids club included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Scuba lessons included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Majestic Colonial Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Colonial Punta Cana - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is available daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a children's pool, outdoor tennis courts, and a health club. Free self parking is available. A complete renovation of Majestic Colonial Punta Cana - All Inclusive was completed in December 2017. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Tres Carabelas - This beachfront seafood restaurant specializes in seafood and serves dinner only.

Rodeo Grill - This restaurant serves dinner only. Open daily.

Le Gourmet - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

Ma+Suri - This sushi bar specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Taino - This theme restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Room service is available.

Nearby Activities

A private beach, 3 outdoor tennis courts, and a health club are featured at the property. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing on site
  • Surfing/bodyboarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Casino nearby
  • Windsurfing on site
  • Health or beauty spa nearby
  • Parasailing on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

Majestic has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Majestic Punta Cana
  • Colonial Punta Cana
  • Majestic All Inclusive
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You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.