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Majestic Colonial Punta Cana All Inclusive
Punta Cana- Playa Bavaro,
Punta Cana,
La Altagracia
1-855-201-7819
"Prior to going on this trip, I was concerned reading some of the reviews. Now, I can truthfully say that I have NO idea what these other reviews are t ... " More
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Majestic Colonial Punta Cana All Inclusive ratings based on 212 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Majestic Colonial Punta Cana All Inclusive
The beach was great, loved swimming in the surf. The room was very hot, not sure If the AC worked. The staff spoke little English. Our butler was great he tried hard to take care of things. The pool was nice. The food was not good. It was the same food in every restaurant. I even got sick to my stomach ( and it wasn’t the beverages). You couldn’t go off the resort , although it was connected to two others. No acticities either.
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Comment from Hotel Management
Nov 13, 2018 by Customer care
Dear BJ, Thank you for taking the time to share your feedback regarding your recent stay with us. Thank you very much for your compliments regarding our nice beach and your butler. However, we regret that you didn’t find all food and bar service to your satisfaction. Please be assured that I have specifically noted your comments and brought them to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. I am very sorry to hear that the level of English proficiency was not to your satisfaction. I would like to assure you that we do provide continuous English courses to our associates throughout the entire resort. We would like to assure you that we follow a rigorous health, safety and quality control program when it comes to our food and beverage preparation and presentation. We have regular external and internal inspectors and monitors assessing our operations to maintain the integrity of our food safety. We regret to read that we were not able to meet your expectations and you were not fully satisfied with your stay. I sincerely apologize for this experience. I understand that we cannot undo your experience, however I would like to extend my sincere apologies for the shortfalls you experienced. Sincerely, Claris Espinal Customer Care Majestic Resorts
Great location in proximity to the beach, the facilities were always clean and the staff was extremely nice and helpful.
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Comment from Hotel Management
Oct 26, 2018 by Customer Care
Dear Megan, Thank you for taking the time to share your rating regarding your recent stay with us. We are delighted to see that you enjoyed our beautiful beach and we are thrilled to read that you were extremely satisfied with the level of service received from our team members. We hope to see you many more times for even more excellent vacation experiences. Warm Regards, Valeri Rustan Customer Care Majestic Resorts
.Excellent Hotel. Very nice and friendly people. Everything was just wonderful. We decided to go back next year with the entire family The food, drinks and shows were fantastic. .I would only recommend to put air conditioner to the people that work in the lobby. Thank you very much.
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Comment from Hotel Management
Oct 25, 2018 by Customer Care
Dear Edward, Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad you enjoyed our food and drinks choices. We take the time to listen to your constructive comments, so we can continually improve our services. We hope to see you many more times for even more excellent vacation experiences. Warm Regards, Valeri Rustan Customer Care Majestic Resorts
hotel staff couldn't have been nicer, fun and and quick to make sure you stay is more then pleasing. They should tell the locals they let come in there to sell their stuff not to be so aggressive. our room did have a hot water problem but wasn't that big of a deal. Food was amazing and overall our stay was awesome.
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Comment from Hotel Management
Oct 2, 2018 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are so happy to hear that our team took such a great care of you, providing the warm and friendly service that they extend to all of our guests. Please be ensured that we take your comment seriously and we will immediately address the points mentioned by you within our team to improve our service. We hope to see you many more times for even more excellent vacation experiences.Sincerely, Valeri Rustan Customer Care Majestic Resots
It was a very pleasant experience, all the staff was very nice, hotel in excellent conditions.
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Comment from Hotel Management
Sep 19, 2018 by Customer care
Dear Valued Guest, Thank you so much for your wonderful words and for taking the time to tell the Expedia community about your stay. We thank you for your lovely remarks regarding our beautiful hotel and fantastic staff. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts Sincerely, Claris Espinal Customer Care Majestic Resorts
I did not like the bathroom setup, i did not like the club towels. being so far from the main pool and that you had to go all around and that you had to have a card and and that there was only one place that had club pool towels.
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Comment from Hotel Management
Sep 17, 2018 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. However, we deeply regret that you didn’t find some of the facilities to your satisfaction. We have brought your comments to the immediate attention of Senior Management for review and improvement. We would like to extend our sincere apologies for the shortfalls you experienced. Warm regards, Valeri Rustan Customer Care Majestic Resorts
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Comment from Hotel Management
Sep 11, 2018 by Customer care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Claris Espinal Customer Care Majestic Resorts
The hotel was clean and the staff was very friendly and welcoming. We wasted a day having to stay in the room for them to replace a safe that didn't work. They said we had to be there for them to repair/replace it. Elevator was out of service for a day. Rain shower head leaked and the hand held shower was falling out of the wall. Food was good, but not great.
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Comment from Hotel Management
Sep 3, 2018 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are pleased to know that you appreciated the service from our staff. However, we regret that you didn't find the maintenance in the room to your satisfaction. Please accept our apologies for any inconvenience you experienced during your stay. We have brought your comments to the immediate attention of Senior Management. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Warm regards, Valeri Rustan Customer Care Majestic Resorts
Amazing Week!!
Pros:
Everything!! From the food, to entertainment, to staff and facilities, we had no complaints!
Cons:
The room was not the most lavish that I have ever stayed in, however, it was still very nice with a balcony and comfortable bed. Not a true complaint.
Location:
One day we did an excursion booked through Expedia at Scape Park and had the best time!! They offer tons of options and I would strongly recommend it!
Prior to going on this trip, I was concerned reading some of the reviews. Now, I can truthfully say that I have NO idea what these other reviews are talking about because this place was phenomenal! My boyfriend and I just returned from a week at Majestic Colonial and had the best time!!
Food-There are several restaurants and we ate at all of them except for the seafood restaurant (I don’t eat seafood). I am always a little worried about eating when I go away because I have Celiac Disease and must eat an entirely gluten free diet. The first day I visited guest services and they printed up several cards that I could give to my servers in the restaurants to ensure that I was going to have my meal prepared properly. I had options everywhere I went for every meal and never once ran into an issue with not being able to eat enough.
Beach/Pool-The beach has plenty of shade and it was never difficult to get a seat. The water was beautiful too and the pool bartenders (Jesuito and Euclides) were amazing!!
Spa-We decided to get massages one day and it was such a relaxing experience! After our massage, we got 1 hour to use the facilities that the spa had to offer. Francia was super helpful and so sweet and took great care of us!
Service-The service throughout the entire week was wonderful. I am in disbelief that anyone could say a negative thing about the people who work here. In dining, we met Juan R. on our first day, and he took complete care of us from that moment on!!!
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Comment from Hotel Management
Aug 30, 2018 by Customer Care
Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. We thank you infinitely for sharing with us, and with future travelers, such wonderful comments about your recent experience in our property. It is a pleasure to know that we have exceeded your expectations and that you enjoyed our beautiful facilities and excellent service from our entire team, who are always focused on providing the best care. It is such a joy to know you appreciated Jesuito, Euclides and Francia in particular, during your time with us. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Valeri Rustan Customer Care Majestic Resorts
Staff at the majestic was outstanding. Our Butler Emerson was Great, made our stay even more exciting and comfortable. We are planning another trip to majestic next year.
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Comment from Hotel Management
Aug 26, 2018 by Customer care
Dear Valued Guest, Thank you so much for your wonderful words and for taking the time to tell the Expedia community about your stay. We thank you for your lovely remarks regarding your staff specially your butler Emerson. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. Sincerely, Claris Espinal Customer Care Majestic Resorts
About the Majestic Colonial Punta Cana All Inclusive
Location Punta Cana- Playa Bavaro, Punta Cana, La Altagracia 23000All-inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks, and local beverages included
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Sailing
- Scuba-diving lessons
- Windsurfing
Land activities
- Fitness facilities
- Soccer
- Tennis
- Volleyball
Lessons/classes/games
- Aerobics
- Dancing
- Language
- Water fitness
Kids' club
- Supervised activities for children between 4 and 14 years old
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Sailboats
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Snorkeling gear
- Tennis lessons
- Premium and/or non-domestic beverages
- Bottled wine
- Bottled liquor
- Room service
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Access to onsite clubs included
- Airport transfers not included
- Premium/non-domestic beverages not included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- Golf green fees not included
- Use of golf equipment not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Gratuities included
- Additional gratuities accepted
- Food and beverage restrictions apply
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (all beverages included)
- Scuba lessons included
- All non-motorized water sports included
- Kayaking included
- Sailing included
- Windsurfing included
- Taxes included
- Buffet and à la carte dining
- Surcharge for premium or imported non-alcoholic beverages
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Soccer (football) included
- Surcharge for room service
- Scuba diving lessons not included
- Sailboats not included
- Aerobics classes/lessons included
- Snorkeling gear not included
- Dancing classes/lessons included
- Tennis lessons not included
- Language classes/lessons included
- Onsite entertainment and activities included
- Local beverages and soft drinks only
- Minibar beverages - restrictions apply
- Onsite live performances included
- Theme parties included
Property Features
Majestic Colonial Punta Cana All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Majestic Colonial Punta Cana All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. A complete renovation of Majestic Colonial Punta Cana All Inclusive was completed in December 2017. Smoking is allowed in designated areas at this 4-star Punta Cana resort.
- 658 guestrooms or units
- 4 levels
- 4 buildings
- 6 dining venues
- 2 bars by the pool
- 11 bars or lounges
- 4 conference rooms
- 7266 sq ft of conference space
- 675 sq m of conference space
- Built in 2005
- Buffet breakfast (free)
- Casino
- Nightclub
- Bar on the beach
- Swim-up bar
- Coffee shop
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Cabanas on the beach (free)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Game room or arcade
- Pool or billiards table
- Library
- Convenience store
- Terrace
- Outdoor picnic space
- Gift shop
- Beauty salon
- Newspapers for purchase
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Transport
- Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.7 km / 17.2 mi)
- Parking: Free self parking
Room Amenities
Majestic Colonial Punta Cana All Inclusive offers 658 air-conditioned accommodations with private spa tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 27-inch plasma televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Bathrooms are partially open
- Private hot tub
- Sitting area
- Pillowtop beds
- Jetted tub
- Stocked minibar (free)
- In-room dining (limited hours)
- Plasma television
- Satellite channels
- Premium channels
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Hydromassage showerhead
- Housekeeping (daily)
- Hair dryer
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ceiling fan
- Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily.
Tres Carabelas - This restaurant specializes in seafood and serves dinner only. Open daily.
Rodeo Grill - This restaurant serves dinner only. Open daily.
Le Gourmet - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Ma + Suri - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.
Taino - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Water polo, windsurfing, and use of kayaks, catamarans, and snorkeling equipment are included in the room rate, as are tennis, basketball, Ping-pong, and volleyball. For a surcharge, guests can go banana boating, horseback riding, parasailing, scuba diving, deep-sea fishing, and use ATVs.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Snorkeling on site
- Golfing on site
- Surfing/boogie boarding on site
- Horse riding/rental on site
- Tennis lessons on site
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Motor boating on site
- Windsurfing on site
- Parasailing on site
- Ziplining nearby
- Playground on site
- Ecotours nearby
- Rowing or canoeing on site
- Boat tours nearby
- Fitness classes on site
- Sailing on site
- Basketball on site
- Scuba diving on site
- Golf lessons available nearby
Spa Services
Majestic — For guests seeking a sanctuary, the magnificent on-site Spa offers a mix of body and health treatments in a relaxing atmosphere. The spa provides 3 specific areas of enjoyment.
The massage area: with a beautiful fountain and lush gardens surrounded by 10 massage rooms that have different types of bodywork and views of the pool. The “VIP Room” is a double-size room with its own independent shower, Jacuzzi, and Sauna, making it ideal for couples.
The humid area: with 8 different showers, ranging in temperature from ice cold to tropical. Two saunas, a steam room, two Turkish baths, an ice fountain for facial refreshment, and a huge Jacuzzi with warm and cold areas enhance the overall picture.
The beauty parlor: offers hair styling, manicures, pedicures, and facials.
- Number of treatment rooms 10
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
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