Grand Palladium Select Bávaro - All Inclusive

5-star luxury property near Cortecito Beach, connected to a shopping center

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

6 outdoor pools, pool umbrellas, sun loungers

Combined shower/tub, free toiletries, hair dryer, bathrobes

Private beach, white sand, sun loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast included
Parking included

Explore the area

Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000

Place, Cortecito Beach
‪5 min walk‬
Place, Los Corales Beach
‪4 min drive‬
Place, Cocotal Golf and Country Club
‪6 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪30 min drive‬

Room options

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium with Garden View

484 sq ft
Sleeps 1

Single Suite Superior with Garden View

559 sq ft
Sleeps 1

Double Suite Premium with Garden View

484 sq ft
Sleeps 2

Double Suite Superior with Garden View

559 sq ft
Sleeps 2

Suite Premium with Garden View

484 sq ft
Sleeps 3

Suite Superior with Garden View

559 sq ft
Sleeps 3

Triple Suite Premium with Garden View

484 sq ft
Sleeps 3

Triple Suite Superior with Garden View

559 sq ft
Sleeps 3

Suite Premium with Garden View

484 sq ft
Sleeps 4

Suite Superior with Garden View

559 sq ft
Sleeps 4

Suite Superior with Garden View

559 sq ft
Sleeps 4

Suite Premium with Garden View

484 sq ft
Sleeps 4

Superior Junior Suite Garden View

Good

Garden view
484 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Romance Suite Garden View

Good

Garden view
678 sq ft
1 bedroom
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite

Good

Garden view
570 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Premium Junior Suite Garden View

Very good

Garden view
592 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Single Suite Deluxe with Garden View

731 sq ft
Sleeps 1

Double Suite Deluxe with Garden View

731 sq ft
Sleeps 2

Single Suite Executive with partial view

570 sq ft
Sleeps 1

Double Suite Executive with partial view

570 sq ft
Sleeps 2

Suite Executive with partial view

570 sq ft
Sleeps 4

Suite Executive with partial view

570 sq ft
Sleeps 4

Triple Suite Executive with partial view

570 sq ft
Sleeps 3

Suite Executive with partial view

570 sq ft
Sleeps 3

Suite Junior with Garden View

419 sq ft
Sleeps 1

Suite Junior with Side Sea View

355 sq ft
Sleeps 1

Junior Suite Garden View

Good

Garden view
355 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

419 sq ft
Sleeps 2

Suite Junior with Garden View

419 sq ft
Sleeps 3

Suite Junior with Garden View

419 sq ft
Sleeps 4

Suite Junior with Garden View

419 sq ft
Sleeps 3

Suite Junior with Garden View

419 sq ft
Sleeps 4

Suite Junior with Side Sea View

355 sq ft
Sleeps 2

Suite Junior with Side Sea View

355 sq ft
Sleeps 3

Suite Junior with Side Sea View

355 sq ft
Sleeps 4

Suite Junior with Side Sea View

355 sq ft
Sleeps 3

Suite Junior with Side Sea View

355 sq ft
Sleeps 4

Junior Suite Garden View Single

Good

Garden view
355 sq ft
1 bedroom
Sleeps 1
1 King Bed

Superior Junior Suite Private Pool

484 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Romance Suite Private Pool

Exceptional

678 sq ft
1 bedroom
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Family Selection Junior Suite Garden View

Garden view
355 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Garden View

Exceptional

Garden view
484 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool

Exceptional

484 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Garden View

Garden view
678 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool

678 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Selection Family Suite Garden View Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Garden View Single Use

Sleeps 1
1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed

Premium Junior Suite Garden View Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Romance Suite Garden View Single Use

Sleeps 1
1 King Bed and 1 Double Sofa Bed

A modern hotel room with a large bed, a desk, and a view of a tropical garden.

Romance Suite Private Pool Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Twin Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite Single Use

Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Superior Junior Suite Garden View Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Superior Junior Suite Private Pool Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Single Suite Luxury with View

678 sq ft
Sleeps 1

Double Suite Luxury with View

678 sq ft
Sleeps 2

About the neighborhood

Punta Cana

Beachside getaway.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cortecito Beach and 12 miles (20 km) of Macao Beach.

What's nearby

Cortecito Beach - 5 min walk - 0.3 miles
Aromas Museum - 11 min walk - 0.6 miles
Los Corales Beach - 4 min drive - 1.0 mile
Casino Avalon Princess - 5 min drive - 1.7 miles
Cocotal Golf and Country Club - 6 min drive - 1.9 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

‪Helios Restaurante - ‬4 min walk
‪Las Torres Restaurant - ‬4 min walk
‪El Behique - ‬7 min walk
‪Sports Bar - ‬8 min walk
‪El Dorado - ‬8 min walk

About this property

Grand Palladium Select Bávaro - All Inclusive

5-star luxury property near Cortecito Beach, connected to a shopping center

Grand Palladium Select Bávaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Select Bávaro - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 4 poolside bars, and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis. A complete renovation of Grand Palladium Select Bávaro - All Inclusive was completed in December 2025.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

506 guestrooms or units

14 dining venues

2 bars on the beach

4 bars by the pool

4 bars or lounges

605 sq ft of conference space

54 sq m of conference space

Built in 1992

Buffet breakfast (free)

Casino

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Smoking in designated areas

Grand Palladium Select Bávaro - All Inclusive offers 506 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Hot tub
Breakfast included

$279 nightly

May 1 - May 2

Total with taxes and fees

Property amenities

Family friendly

6 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Lifeguards on site
Mini golf
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
14 restaurants
2 beach bars
4 bars/lounges
4 poolside bars
Snack bar/deli

Things to do

6 outdoor pools
8 gaming tables
8 slot machines
Basketball
Beach volleyball
Billiards/pool table
Casino (1,500 square feet of space)
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Karaoke
Kayaking
Mini golf
Padel
Pilates classes
Shopping
Skydiving
Snorkeling
Table tennis
Tennis
Water sports equipment
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Room amenities

Entertainment

55-inch flat-screen TV with cable channels

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Bávaro Suites Resort

Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana

Grand Palladium Suites All Inclusive

Grand Palladium Bávaro Suites All Inclusive Punta Cana

Grand Palladium Bavaro Resort Spa

Pallaum Bávaro Suites Inclusi

Grand Palladium Select Bávaro

Grand Palladium Bávaro Suites Resort Spa All Inclusive

Grand Palladium Select Bávaro - All Inclusive Punta Cana

Frequently asked questions

How close is Grand Palladium Select Bávaro - All Inclusive to the airport?

Grand Palladium Select Bávaro - All Inclusive is 15.1 mi (40-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Grand Palladium Select Bávaro - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Select Bávaro - All Inclusive.

How close is Grand Palladium Select Bávaro - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Select Bávaro - All Inclusive offer free breakfast?

Grand Palladium Select Bávaro - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Palladium Select Bávaro - All Inclusive?

During your stay you can enjoy the 1500 square-foot casino on site, featuring 8 slot machines and 8 gaming tables.

What time is check-in at Grand Palladium Select Bávaro - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Select Bávaro - All Inclusive?

This property offers free self parking.

Does Grand Palladium Select Bávaro - All Inclusive have a pool?

Grand Palladium Select Bávaro - All Inclusive features 6 outdoor pools and a children's pool.

Does Grand Palladium Select Bávaro - All Inclusive have a restaurant?

There are 14 onsite restaurants, offering options like local and international cuisine and garden views.

Does Grand Palladium Select Bávaro - All Inclusive have a spa?

Pamper yourself with a day at Zentropia, where you can enjoy body treatments, body scrubs, and hot stone massages.

How close is Grand Palladium Select Bávaro - All Inclusive to downtown Punta Cana?

Grand Palladium Select Bávaro - All Inclusive is 10 mi away from Punta Cana.

Grand Palladium Select Bávaro - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

6/10 Okay

Danae

Mar 11, 2026

Stayed 5 nights in Mar 2026

8/10 Good

jonathan

Traveled with partner

Jan 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Noriella who was the butler was 5/5 amazing

Stayed 7 nights in Dec 2025

4/10 Poor

Oscar Emilio Allende

Traveled with family and small children

Jan 2, 2026

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We went as a large group, a few rooms lost power, the toilet overflowed in another room, they kept changing our rooms just to face other problems in the new rooms. The place is nice and has potential but needs to be fixed or wasnt ready to open yet from renovations.

Stayed 5 nights in Dec 2025

10/10 Excellent

vishal

Dec 29, 2025

4/10 Poor

Jeffrey

Traveled with family

Dec 27, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

On arrival our room had sewage backup , we had to move which took a full day, the food was terrible and communication was difficult.

Stayed 7 nights in Dec 2025

10/10 Excellent

Nitinkumar

Traveled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful and large resort. Covered walkways to protect from rain. Great sporting area (Basketball, Table tennis, Tennis, pickle ball, soccer, chess, volleyball, archery lessons, mini golf and many more) Restaurants - Loved eating at the Boghali Indian restaurant. Beach side restaurant Poseidon was awesome. Buffet food throughout the 4 resorts combined, was amazing and one of the best so far in all inclusive anywhere. Room was brand new, spacious, with latest amenities and great Service. Staff in the resort was very friendly, smiling and helpful. Expedia Representative - Juan was amazing. He helped with everything and highly recommend to contact him if you are in this resort. Thank you Juan. He made everything possible.

Stayed 6 nights in Dec 2025

2/10 Terrible

Celeste

Dec 26, 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

SIMON

Traveled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities

Todo estuvo muy bien. Excelente servicio y muy buenas instalaciones. Juan nos ayudó en todo momento y fue de gran ayuda. Gracias

Stayed 3 nights in Dec 2025

8/10 Good

Suzanne Leigh

Traveled with family

Dec 25, 2025

Liked: Amenities

Disliked: Cleanliness

Very friendly staff, always there ready to serve. Although, not everyone is well informed of each guests’ wrist bands and don’t know what’s included in their package and what’s not. Amenities are great, lots of options in terms of food. Beach is the center stage! Clean turquoise waters! Lots of water activities within reach. The only problem is the room. It smelled moldy when we arrived but they managed to clean after we informed the front desk. Also, there were cockroaches. Also got turned with the forceful sales tactics of their travel club staff. Wasted half a day with their orientation. This is our time for a family vacation!

Stayed 4 nights in Dec 2025

6/10 Okay

kimberlee

Traveled with family

Dec 25, 2025

Liked: Staff & service

We stayed in the family suite section of the resort. Pros: The staff bell boys, pool, some front desk, beach and spa were great. The food was a 7/10 overall. There is also a huge selection of restaurants on the resort. Cons: the resort is massive! And there was limited transportation to maneuver around. So easy to get lost and got lost twice. It was difficult to get a golf cart to go places and the system was so unorganized. As soon as night hits, it’s hard to get in touch with someone for a ride unless you have a bell boy’s number to contact. They do all the work. All the higher ups tried to sell you to partner with them (basically a timeshare) don’t do it they will try to steal your money. Glad I didn’t and they lie and say it’s a welcome breakfast but they want to actually sell you a lie to buy a timeshare and it took up most of our time in the morning (4 hours to be exact). Also I had the swim up room… and after 2 days of staying there we saw cockroaches!! Yes cockroaches! We immediately demanded a new room and it took us 4 hours at 10pm to get in contact with someone at the front desk and I had to text the bell boy who were off. It’s just ridiculous. Then we were downgraded and claimed to not be able to find a room on that level. Also before that they offered to fumigate the room… what??!! I took pics of multiple ones and if I didn’t they would call me a liar. That tells me this was not the first complaint and they don’t care to fix it. I don’t recommend this resort.

Stayed 4 nights in Dec 2025

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family

Dec 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nos hospedamos en el recientemente remodelado Grand Palladium Select Family Selection y la experiencia fue excelente. El hotel es moderno, hermoso y muy aesthetic. Nos quedamos en una villa amplia y muy cómoda, ideal para una estadía familiar. Sin duda, el corazón del hotel son sus empleados. Queremos destacar especialmente a Luis Reyes(Luisito), el maletero, cuya energía positiva alegraba nuestros días y siempre estuvo pendiente de cada detalle que hizo nuestra estadía especial. Nuestro mayordomo Rafael nos brindó un servicio 5 estrellas: coordinación de restaurantes, celebración de cumpleaños, día de spa y detalles especiales para los niños con mercancía exclusiva del Family Boss. En el buffet La Catedral, Martina se aseguró de que el servicio fuera excelente, y el mesero Jasiel nos consintió en todo momento. En el restaurante La Paisana, el gerente Miguel Reyes, junto a Danna y Johanna, hicieron de nuestra cena una experiencia llena de buenas atenciones. En The Nest, celebramos el cumpleaños de nuestra abuelita con un menú ajustado a nuestras preferencias, preparado por el chef Adrián y asistido por el mesero Serlin, con una calidad y sabor extraordinarios. Agradecemos también a David, el manager, siempre atento durante nuestra estadía. Como cortesía, disfrutamos de la hidroterapia en el spa, una experiencia relajante y revitalizante. Servicio, ambiente y atención de calidad superior. Incluso nos hicimos miembros del Travel Club¡100% recomendado,sin duda volveríamos!

Gracias Luisito por siempre estar al pendiente

El mesero Serlin, quien nos atendió durante el cumpleaños de abuelita, gracias por sus atenciones.

Chef Adrián, comida espectacular y sabrosa, para complacer cualquier paladar.

Gracias al mayordomo Luis Ariel por estar al pendiente de que no nos faltara nada y por su amabilidad con todos nosotros

Stayed 5 nights in Dec 2025

4/10 Poor

Jose Manuel

Traveled with family

Jan 8, 2026

Liked: Cleanliness, staff & service, amenities

la habitación en el tercer dia tuvo fuga de agua y goteo en la madrugada y se inundo. el cuarto de mis hijas tambien tuvo filtración de agua por un foco y se cortó la luz.

Stayed 5 nights in Jan 2026

6/10 Okay

Cristina

Jan 3, 2026

Liked: Property conditions & facilities

Los restaurantes y la comida bien. Solo en ocasiones nos encontramos con moscas volado sobre el bufete. El personal muy amable. El Hotel en general y las albercas muy bonitas. Hubo detalles en las habitaciones, como: se quedaba sin luz, cuando limpiaban no lo hacían completo (no se llevaban la basura del baño, o no dejaban papel, no dejaban toallas para las manos). Y el día del check out, aún no salíamos y ya habían bloqueado el acceso a los canales de TV. Las distancias entre las villas (habitaciones) y los restaurantes o actividades de entretenimiento, son largas y el servicio de carritos no es muy coordinado.

Stayed 7 nights in Dec 2025

2/10 Terrible

EZEQUIEL

Jan 2, 2026

Disliked: Staff & service

nos tardaron 4 horas para hacer check in. llegamos a las 6pm y no tenian la habiatacion ni lista. la primera habiatacion que nos asignarton no tenia aire acondicionado. la segunda no tenia chapa en la puerta. nunca hubo agua cliente en las regaderas. la gente de limpieza ignoraba los se;alamientos de NO MEOLESTAR y se metian a la recamara a las 8am. TERRIBLE EXPERIENCIA!

Stayed 5 nights in Dec 2025

10/10 Excellent

FRANCISCO

Dec 29, 2025

Liked: Cleanliness

Atención personal. La propiedad extraordinaria. Comida de lujo

Stayed 8 nights in Dec 2025

6/10 Okay

Ofelia

Dec 27, 2025

Liked: Cleanliness, property conditions & facilities

El hotel aún no funciona correctamente. Hay grandes fallas de servicio. Cargos inesperados. Y hay que hablar con varios niveles de supervisión para que se resuelvan las cosas. Lástima del hotel tan hermoso.

Stayed 4 nights in Dec 2025

10/10 Excellent

Adila

Traveled with family and small children, Traveled with group

Dec 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Chambre family selection, très spacieuse, propre et fraîchement rénovée. Un grand MERCI à notre majordome Juan, très professionnel, patient, disponible et toujours souriant. Voyage en famille et amis, de beaux souvenirs…

Stayed 6 nights in Dec 2025

10/10 Excellent

mounia

Traveled with group, Traveled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nous avons adoré notre séjour .la chambre était belle rénovée et très spacieuse.air climatisé et service de ménage excellents. Notre majordome Juan était très aidant gentil et plein de ressources.les espaces extérieurs sont bien rénovés. Propres.musique calme dans la piscine.les terrains de sports étaient très appréciés des jeunes.le théâtre est en rénovation donc pas de grands spectacles .mais musique au lobby.la nourriture etait souvent froide .le choix est bon .je conseille cet hotel pour les familles avec jeunes enfants .

Stayed 6 nights in Dec 2025

10/10 Excellent

Damaris, PONCE

Dec 24, 2025

Nos hospedamos en el recientemente remodelado Grand Palladium Select Family Selection y la experiencia fue excelente. El hotel es moderno, hermoso y muy aesthetic, con colores neutros y cálidos que crean una vibra súper agradable. Nos quedamos en una villa amplia y muy cómoda. Pero sin duda, el corazón del hotel son sus empleados. Todos fueron amables y atentos, haciéndonos sentir verdaderamente bienvenidos. Queremos destacar especialmente a Luisito, el maletero, cuya energía positiva nos alegraba cada día, y a Rafael, nuestro mayordomo, con un servicio 5 estrellas siempre pendiente de cada detalle. La comida, el servicio, el ambiente y el spa superaron nuestras expectativas. Fue una experiencia memorable y de alta calidad. ¡100% recomendado! ⭐⭐⭐⭐⭐ Reseña larga (con detalles) Nos quedamos en el recientemente remodelado Grand Palladium Select Family Selection, y desde el primer momento quedamos encantados. El hotel está muy bonito, moderno y aesthetic, con una paleta de colores neutros y cálidos que complementan perfectamente la vibra relajada y elegante del lugar. Nuestra habitación fue una villa amplia, cómoda y muy bien equipada, ideal para viajar en familia. Sin embargo, más allá de las instalaciones, el verdadero corazón del hotel son sus empleados. La experiencia humana fue simplemente espectacular: cálida, cercana y genuina. Nos hicieron sentir no solo bien atendidos, sino realmente bienvenidos. La estrella del grupo fue Luisito, el malet

Stayed 5 nights in Dec 2025

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