Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy dining al fresco amidst lush surroundings and a tropical view.

Relax in a serene outdoor space surrounded by lush greenery and tropical plants.

Relax by the central pool surrounded by sun loungers and umbrellas, with a serene beachfront view.

Enter a contemporary hotel with a symmetrical facade, flanked by palm trees and a pathway lined with tropical plants.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Hot Tub

Explore the area

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪5 min walk‬
Iberostar Golf Course
‪4 min drive‬
Cana Bay Golf Club
‪9 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪25 min drive‬

Room options

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

Sleeps 3
1 King Bed

Junior Suite Deluxe Vista al Mar Elite Club (L)

431 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

427 sq ft
Sleeps 2
1 King Bed

Junior Suite (Deluxe, B2C-US)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (C)

Wonderful

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C-US)

569 sq ft
Sleeps 2
1 King Bed

Junior Suite (B2C-US)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

427 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (C)

569 sq ft
Sleeps 2
1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

Exceptional

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea Facing (Deluxe - Elite Club (C) )

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Sea Facing (Deluxe Elite Club (U) )

Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

Sleeps 2
1 King Bed

Junior Suite (E)

Excellent

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

427 sq ft
Sleeps 2
1 King Bed

Junior Suite (L)

Exceptional

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

Sleeps 2
1 King Bed

Junior Suite (Deluxe | B2C-CA)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

427 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed

Junior Suite (Superior | B2C-CA)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

427 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club (U))

Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

Wonderful

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Suite (B2C-CA)

569 sq ft
Sleeps 2
1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

Good

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (U)

Very good

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

427 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

Exceptional

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

427 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

Exceptional

427 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

Very good

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

Exceptional

427 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (U)

Very good

560 sq ft
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Exceptional

427 sq ft
Sleeps 2
1 King Bed

Junior Suite (Deluxe Elite Club, U)

Exceptional

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

427 sq ft
Sleeps 2
1 King Bed

Suite

Sleeps 2
1 Double Bed and 1 Twin Bed

Suite Junior

Sleeps 3
2 Double Beds

Room Superior

Sleeps 3
2 Double Beds

Double Room Premium

Sleeps 2
1 King Bed OR 2 Double Beds

Room Premium

Sleeps 3
2 Double Beds

Suite Junior with Garden View

Sleeps 3
2 Double Beds

Double Room Premium with Sea View

Sea view
Sleeps 2
1 King Bed OR 2 Double Beds

Room Premium with Sea View

Sea view
Sleeps 2
1 King Bed OR 2 Double Beds

About the neighborhood

Punta Cana

On the beach.You'll be steps from Splash Water Park and within a 10-minute walk of Arena Gorda Beach with a stay at this Bávaro property. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

Arena Gorda Beach - 5 min walk - 0.3 miles
Punta Blanca Golf Course - 16 min walk - 0.9 miles
Iberostar Golf Course - 4 min drive - 1.2 miles
Cortecito Beach - 8 min drive - 2.7 miles
Cana Bay Golf Club - 9 min drive - 2.5 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

‪Restaurante Colonial - ‬8 min walk
‪Lobby Bar Fantasia - ‬19 min walk
‪restaurante la isabela - ‬12 min walk
‪Larimar Restaurante Buffet - ‬19 min walk
‪Pool Bar - ‬10 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach

Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

1 building

476 guestrooms or units

4 levels

6 dining venues

7 bars or lounges

Nightclub

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Convenience store

Garden

Gift shop

Beauty salon

Computer for guest use

Television in lobby

Onsite shopping

Bellhop

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Enjoy stunning ocean views from this beachside resort, surrounded by palm trees and resort facilities.

Pool
Hot Tub
All inclusive
Spa

$333 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

6 restaurants
7 bars/lounges
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

18-hole adjacent golf course
2 outdoor pools
3 outdoor tennis courts
Beach volleyball
Fitness classes
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool (guest access)
Scuba diving
Shopping
Snorkeling
TV in common areas
Waterslide
Windsurfing

Accessibility

No elevator

Room amenities

Entertainment

Flat-screen TV with cable/satellite channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive

Macao Palace

Macao Riu

Macao Riu Palace

Palace Macao

Palace Macao Riu

Riu Palace Macao

Riu Palace Macao All Inclusive

Riu Palace Macao All Inclusive Punta Cana

Riu Palace Macao Punta Cana

Riu Palace Macao Hotel Punta Cana

Riu Palace Macao Adults All Inclusive Punta Cana

Riu Palace Macao Adults All Inclusive

Riu Palace Macao Adults Punta Cana

Riu Palace Macao Adults

Riu Palace Macao Adults All Inclusive All-inclusive property

Riu Palace Macao Inclusive

Riu Macao Inclusive Inclusive

Riu Palace Macao Adults Only All Inclusive

Riu Palace Macao – Adults Only All Inclusive

Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Frequently asked questions

How close is Hotel Riu Palace Macao - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Macao - Adults Only - All Inclusive is 16.1 mi (29-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Macao - Adults Only - All Inclusive.

How close is Hotel Riu Palace Macao - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Macao - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Macao - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Hotel Riu Palace Macao - Adults Only - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (7-min drive) is nearby.

What time is check-in at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Macao - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Macao - Adults Only - All Inclusive features 2 outdoor pools.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Japanese cuisine and a poolside location.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body treatments, massages, and facials.

How close is Hotel Riu Palace Macao - Adults Only - All Inclusive to downtown Punta Cana?

Hotel Riu Palace Macao - Adults Only - All Inclusive is 9.9 mi away from Punta Cana.

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

milagros

Traveled with group, Traveled with partner, Traveled with family

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

El hotel muy bonito, los empleados atentos y excelente servicio La comida muy buena y con variedad en el bufet. La barra del bar cubano, espectacular La discoteca buena música y mucho ambiente. El DJ Panda fue el menos amable. Lo único que no me gustó es que deje mi cartera visible en la habitación y me robaron aprox $200.00 de mi wallet.

Stayed 7 nights in Jun 2025

10/10 Excellent

Carl Lewis

Apr 21, 2025

Stayed at RIU Palace Macao with my girlfriend from 4/13-4/16….. had a great time…..the room and facilities were very clean….the staff always very friendly with good vibes….drinks and food were better than expected for an all inclusive….pools not too crowded, clean, and laid back….beach was gorgeous! with peddlers trying to sell you stuff as to be expected in the islands but all very nice ….would absolutely go there again!

Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Traveled with group

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

loved the beach and drinks delivered to us on the beach. the resort is awesome!!

Stayed 7 nights in Feb 2025

10/10 Excellent

Johanna Gutierrez

Apr 18, 2025

Stayed 4 nights in Apr 2025

8/10 Good

jacob douglas

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great stay.

Stayed 6 nights in Apr 2025

2/10 Terrible

Carolyn

Apr 15, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Yelyzaveta

Traveled with partner

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived at one resort and ended up leaving to go to Riu Palace Macao . We were so happy we did the switch! The property is beautiful , the food was delicious and all the staff were super friendly ! Highly recommend

Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with group, Traveled with partner

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely great staff!! They really did make the trip!

Stayed 7 nights in Apr 2025

10/10 Excellent

Giuseppina, Bolton

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no complaints

Stayed 10 nights in Apr 2025

8/10 Good

Iran

Traveled with group

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice reaper for the price. Lots of activities to do. Food was pretty good. But some friends found roaches in their rooms.

Stayed 7 nights in Apr 2025

6/10 Okay

Andrew

Traveled with group, Traveled with family

Apr 12, 2025

Liked: Staff & service

Beautiful beach, most staff were friendly! The biggest issue we had is the food sanitation, lots of illnesses in our group!

Stayed 5 nights in Apr 2025

10/10 Excellent

Athol George

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay so relaxing would go again

Stayed 3 nights in Apr 2025

10/10 Excellent

Dawn-Marie

Apr 10, 2025

Stayed 14 nights in Mar 2025

10/10 Excellent

Victoria Ann

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

8/10 Good

Kena S

Apr 9, 2025

Liked: Staff & service, amenities, property conditions & facilities

Nice property - food better than other properties I’ve stayed at in Punta Cana. Only issue is room has a mildew smell which can be annoying. I would recommend candles or plugins to help mask if possible. Overall stay enjoyable, safe clean environment.

Stayed 5 nights in Mar 2025

8/10 Good

kelly

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

diego

Apr 6, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Pleasant vacations

The hotels offers a wide variety of food options, principally for lunch and dinner. We stayed for 8 days, but on the last days we got a bit tired of the breakfast. The beach, facilities and events were fantastic, principally the entertainment team makes a big effort to keep guests very well entertained through many games and show performances such as Michael Jackson, karaoke and dancers. Our stay was great and we will definitely come back. the main improvement points are: - the quality and cleanliness of bedsheets can be defenietely improved, the looks all and stains. - transportation coordination with Destination services can be much better. The team is not very collaborative and despite meeting them 3 times about our return day and time, we were not in the list for returning to the airport and almost losing our shuttle. Albin can be more focused and doing a better work, principally for those tourists we will not buy any private tours to them.

Stayed 6 nights in Mar 2025

8/10 Good

Lorrie

Traveled with partner

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I found room service to be lacking and only one elevator??

Stayed 14 nights in Mar 2025

8/10 Good

Rosalba, LAS VEGAS

Apr 4, 2025

Liked: Cleanliness, amenities

Very nice hotel and all the staff super friendly

Stayed 7 nights in Mar 2025

10/10 Excellent

Raquel

Apr 3, 2025

Stayed 5 nights in Dec 2024

10/10 Excellent

Benjamin

Traveled with partner

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

all

Stayed 7 nights in Mar 2025

10/10 Excellent

Courtney

Traveled with group

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, clean, staff is very attentive and the food is delicious!

Stayed 4 nights in Mar 2025

10/10 Excellent

Junis Alberto

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay I would

Stayed 4 nights in Mar 2025

2/10 Terrible

Maria

Mar 31, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Don’t stay at Riu!

Well, let’s start with the front desk. My wife and I approached the front desk multiple times asking for help and got pushed away and redirected for somebody else to try to help us. For example, we asked about our shuttle ride back to the airport, which was included with our stay and they had no idea who we needed to talk to, very frustrating. Let’s move onto room service, the front desk gave us the number to call for room service and my wife ordered coffees to be delivered the next morning at 6 AM. She called down at 6:25 AM the next morning because our coffees hadn’t arrived and the gentleman basically said it was my wife’s fault for not specifying the number date although she said she was ordering it for the following morning at 6 AM. The following day we asked for the coffee to be delivered at 6 AM and it was delivered at 5:40 AM which got us both startled and out of bed earlier than we wanted. Just nothing but disappointment and unprofessional staff to take care of guests that are paying large sums of money to stay there. So now we’re moving onto not having water multiple days, mind you it was a short period of time with no water but still an inconvenience. The shower that was in our room had very low water pressure and took forever to get the soap out of our hair. We will never stay at another Rio ever again not just in Punta Cana, but anywhere, we were so disappointed in the customer service and just the overall attitude of the staff. Major disappointment!

Stayed 5 nights in Mar 2025

2/10 Terrible

David

Mar 31, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

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Hotel Riu Palace Macao - Adults Only - All Inclusive

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

Reviews

Popular amenities

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Room options

View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

View all photos for Junior Suite Deluxe Vista al Mar Elite Club (L)

Junior Suite Deluxe Vista al Mar Elite Club (L)

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

View all photos for Junior Suite (Deluxe, B2C-US)

Junior Suite (Deluxe, B2C-US)

View all photos for Junior Suite (Deluxe Elite Club, B2C-US)

Junior Suite (Deluxe Elite Club, B2C-US)

View all photos for Junior Suite (C)

Junior Suite (C)

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Junior Suite (Superior, B2C-US)

View all photos for Suite (B2C-US)

Suite (B2C-US)

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Junior Suite (B2C-US)

View all photos for Junior Suite, Ocean View (Elite Club (C) )

Junior Suite, Ocean View (Elite Club (C) )

View all photos for Suite (C)

Suite (C)

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

View all photos for Junior Suite (Superior | C)

Junior Suite (Superior | C)

View all photos for Junior Suite (Deluxe | C)

Junior Suite (Deluxe | C)

Junior Suite, Sea Facing (Deluxe - Elite Club (C) )

Junior Suite, Sea Facing (Deluxe Elite Club (U) )

Suite, Ocean View (Elite Club (C))

View all photos for Junior Suite (E)

Junior Suite (E)

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

View all photos for Junior Suite (L)

Junior Suite (L)

Suite, Ocean View (Elite Club (B2C-CA))

View all photos for Junior Suite (Deluxe | B2C-CA)

Junior Suite (Deluxe | B2C-CA)

View all photos for Junior Suite (Deluxe Elite Club | B2C-CA)

Junior Suite (Deluxe Elite Club | B2C-CA)

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, E)

Junior Suite (Swim-up, Deluxe Elite Club, E)

View all photos for Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

View all photos for Junior Suite (Superior | B2C-CA)

Junior Suite (Superior | B2C-CA)

View all photos for Junior Suite, Ocean View (Elite Club | B2C-US)

Junior Suite, Ocean View (Elite Club | B2C-US)

View all photos for Junior Suite, Ocean View (Deluxe, Elite Club, E)

Junior Suite, Ocean View (Deluxe, Elite Club, E)

Suite, Ocean View (Elite Club (U))

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Junior Suite, Ocean View (Elite Club | B2C-CA)

View all photos for Junior Suite (Deluxe, U)

Junior Suite (Deluxe, U)

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

View all photos for Suite (B2C-CA)

Suite (B2C-CA)

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

View all photos for Junior Suite (Superior, U)

Junior Suite (Superior, U)

View all photos for Junior Suite (U)

Junior Suite (U)

Suite, Ocean View (Elite Club (B2C-US))

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

View all photos for Junior Double Room (Swim-up, Deluxe Elite Club, L)

Junior Double Room (Swim-up, Deluxe Elite Club, L)

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

View all photos for Junior Suite (Deluxe Elite Club, E)