Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

2 outdoor pools, pool umbrellas, sun loungers

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Parking included
Free WiFi

Explore the area

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Place, Splash Water Park
‪3 min walk‬
Place, Arena Gorda Beach
‪5 min walk‬
Place, Punta Blanca Golf Course
‪16 min walk‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪42 min drive‬

Room options

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (U)

Very good

560 sq ft
Sleeps 2
1 King Bed

Junior Suite (L)

Exceptional

334 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, U)

Excellent

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C-US)

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

320 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

320 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

320 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C-US)

569 sq ft
1 bedroom
Sleeps 2
1 King Bed

Suite (C)

569 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (Deluxe | C)

Exceptional

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (C)

Excellent

320 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

Very good

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C-CA)

569 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (Deluxe | B2C-CA)

320 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

320 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

1 bedroom
Sleeps 3
1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

Exceptional

427 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, U)

Wonderful

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, L)

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

427 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite Deluxe Vista al Mar Elite Club (L)

431 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

427 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

Exceptional

427 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Exceptional

427 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

427 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

427 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

427 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | C)

Wonderful

427 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

427 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe, Elite Club, E)

427 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Deluxe Elite Club, E)

427 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

427 sq ft
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

1 bedroom
Sleeps 2
1 King Bed

Room Premium

430 sq ft
Sleeps 3

Double Room Premium

430 sq ft
Sleeps 2

Suite Junior with Garden View

430 sq ft
Sleeps 3

Room Premium with Sea View

430 sq ft
Sleeps 2

Double Room Premium with Sea View

430 sq ft
Sleeps 2

Suite, Ocean View (Elite Club (U))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe | Elite Club | E)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | E)

Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

Sleeps 2
2 Double Beds OR 1 King Bed

Suite (E)

Sleeps 2
2 Double Beds OR 1 King Bed

Suite Junior

333 sq ft
Sleeps 3

Room Superior

333 sq ft
Sleeps 3

Suite

559 sq ft
Sleeps 2

Junior Suite (Superior, U)

Very good

334 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

About the neighborhood

Punta Cana

On the beach.You'll be steps from Splash Water Park and within a 10-minute walk of Arena Gorda Beach with a stay at this Bávaro property. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

Splash Water Park - 3 min walk - 0.2 miles
Arena Gorda Beach - 5 min walk - 0.3 miles
Punta Blanca Golf Course - 16 min walk - 0.9 miles
Iberostar Golf Course - 4 min drive - 1.2 miles
Bavaro Beach - 23 min drive - 7.2 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

‪Restaurante Colonial - ‬8 min walk
‪Daiquiri Lobby Bar - ‬5 min walk
‪Larimar Restaurante Buffet - ‬19 min walk
‪Steak House - ‬6 min walk
Pool Bar Bahía Príncipe Fantasía

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach

Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

1 building

476 guestrooms or units

4 levels

6 dining venues

7 bars or lounges

Nightclub

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Convenience store

Garden

Gift shop

Beauty salon

Computer for guest use

Television in lobby

Onsite shopping

Bellhop

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

On private beach
Pool
Hot tub
Breakfast included

7 restaurants, breakfast, lunch, dinner served; international cuisine

Pool
Breakfast included
All inclusive
Spa

$408 nightly

Jan 26 - Jan 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

6 restaurants
7 bars/lounges
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

18-hole adjacent golf course
2 outdoor pools
3 outdoor tennis courts
Beach volleyball
Fitness classes
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool (guest access)
Scuba diving
Shopping
Snorkeling
TV in common areas
Waterslide
Windsurfing

Accessibility

No elevator

Room amenities

Entertainment

Flat-screen TV with cable/satellite channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive

Macao Palace

Macao Riu

Macao Riu Palace

Palace Macao

Palace Macao Riu

Riu Palace Macao

Riu Palace Macao All Inclusive

Riu Palace Macao All Inclusive Punta Cana

Riu Palace Macao Punta Cana

Riu Palace Macao Hotel Punta Cana

Riu Palace Macao Adults All Inclusive Punta Cana

Riu Palace Macao Adults All Inclusive

Riu Palace Macao Adults Punta Cana

Riu Palace Macao Adults

Riu Palace Macao Adults All Inclusive All-inclusive property

Riu Palace Macao Inclusive

Riu Macao Inclusive Inclusive

Riu Palace Macao Adults Only All Inclusive

Riu Palace Macao – Adults Only All Inclusive

Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Frequently asked questions

How close is Hotel Riu Palace Macao - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Macao - Adults Only - All Inclusive is 16.1 mi (29-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Macao - Adults Only - All Inclusive.

How close is Hotel Riu Palace Macao - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Macao - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Macao - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Hotel Riu Palace Macao - Adults Only - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (7-min drive) is nearby.

What time is check-in at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Macao - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Macao - Adults Only - All Inclusive features 2 outdoor pools.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Japanese cuisine and a poolside location.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body scrubs, body wraps, and body treatments.

How close is Hotel Riu Palace Macao - Adults Only - All Inclusive to downtown Punta Cana?

Hotel Riu Palace Macao - Adults Only - All Inclusive is 12.6 mi away from Punta Cana.

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

6/10 Okay

Erich

Traveled with group

Nov 19, 2025

Disliked: Amenities

Pool was enjoyable but swim up bar was too small for for the amount of people at resort

Stayed 6 nights in Nov 2025

4/10 Poor

ryan andrew

Oct 26, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Fun

Stayed 3 nights in Oct 2025

10/10 Excellent

Shelly

Oct 26, 2025

Stayed 5 nights in Oct 2025

10/10 Excellent

Shelly

Oct 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was great. Food excellent

Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Traveled with partner

Oct 24, 2025

Liked: Cleanliness, amenities

Everything was outstanding

Stayed 5 nights in Oct 2025

10/10 Excellent

Senam

Oct 24, 2025

Liked: Cleanliness

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Oct 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Traveled with group, Traveled with partner, Traveled with family

Oct 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awesome

Stayed 4 nights in Oct 2025

6/10 Okay

Kristin

Oct 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We got food poisoning while we were there. The pool with the bar there had a film sitting on top of the water. They came and cleaned are room took our dirty wash clothes and didn’t give new ones. They took our pillow cases and didn’t give us new ones. Food wasn’t good. Some of the staff was rude.

Stayed 5 nights in Oct 2025

2/10 Terrible

Andrew

Oct 21, 2025

Stayed 4 nights in Oct 2025

8/10 Good

Ondrea

Traveled with partner

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I enjoyed our stay. Staff was awesome! Zaccarias from the front desk was super helpful at check in. We would would definitely go back.

Stayed 5 nights in Oct 2025

2/10 Terrible

Anne

Traveled with group

Oct 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Almost none of the staff spoke English and were rude and unhelpful at times . The WiFi was spotty at best and limited information about activities. The Tv did not work and no remote control available when the staff member came to fix it he was incredibly rude and unprofessional. Overall I would not recommend this hotel .

Stayed 3 nights in Oct 2025

10/10 Excellent

Breyana

Oct 20, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Deborah, Sugar Grove

Traveled with partner

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous beachfront

Stayed 7 nights in Oct 2025

4/10 Poor

Katherine Shantrese

Business traveler, Traveled with partner

Oct 19, 2025

Disliked: Cleanliness

Swim up bar pool is not sanitary

Stayed 4 nights in Oct 2025

10/10 Excellent

Milton

Oct 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2025

6/10 Okay

Treshauni

Oct 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2025

10/10 Excellent

Edwin Alexander

Traveled with partner

Oct 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were friendly. There was a lot of food and drink options. Clean rooms. I would definitely recommend staying here.

Stayed 4 nights in Oct 2025

8/10 Good

Kendron

Traveled with family

Oct 17, 2025

Liked: Cleanliness, staff & service, amenities

Maintenance on property rooms needs to be better

Stayed 4 nights in Sep 2025

8/10 Good

Neville Alexander Lamb, Brooklyn

Oct 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room and friendly staff

Stayed 5 nights in Sep 2025

6/10 Okay

Abigail Dawn

Traveled with partner

Oct 15, 2025

Liked: Cleanliness, staff & service, amenities

Staff was all kind and attentive and food was better than most other all inclusives we have stayed at. However, non-potable water out of sinks, and upset stomachs all week from either food or bar drinks was terrible. Property was not well maintained. Mold on walls specifically the wall bed was on through wallpaper, mold in shower, and musty in room all week. Our bedding felt wet all week.(even with damp rid bags) Smoking anywhere on property is not normal at any other resorts we have been at. Only in designated areas. This was not nice for us non smokers as people were smoking everywhere. There was a marijuana smell the whole week around the property. Large cockroach in Cubana bar which ruined the vibe for the evening we wanted to spend in there. Would not return to this resort.

Stayed 8 nights in Oct 2025

10/10 Excellent

fnu

Oct 15, 2025

Stayed 5 nights in Sep 2025

10/10 Excellent

Shantwanek

Oct 15, 2025

Stayed 5 nights in Oct 2025

2/10 Terrible

Dayton

Traveled with partner

Oct 14, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Update: hotel denies my calls I constantly get hung up on saying the hotel manager doesn’t speak with guest and then I get hung up on this is very unprofessional. Expedia has still been waiting to hear back from the manager of the hotel on the refund and complaint center isn’t helping either. This is the service and 3 different rooms you get staying here. Let’s not also forget about one of the room smelling like straight throw up and an electrician coming in the second room (not kidding) one minute after getting in the room, and the rash I got from taking a Power Nap on top of the covers for less than 2 hours. RIU Macao knows how to reach me. It was our honeymoon. We intended to stay there from September 1 to September 7 for our honeymoon The first day of arrival we received the worst service very unwelcoming. Our first hotel room was a two bed when we asked for a one bed they then put us in a one bedroom that was atrocious not even one minute after arriving someone knocked on our door, which was an electrician saying he was asked to come to this room. There was mold on the ceilings mold in the lights lights were not working the bathroom smelled of throw up ,there were spiders hanging down from an open ventilation system, right above the door lights were not working and there were open outlets exposing wall. We then got a third room the AC wasn’t working. Spiders were crawling out from underneath the bed. It looked like a crime scene on the walls with neon green splatter all

Stayed 6 nights in Sep 2025

10/10 Excellent

Tammy Kay

Traveled with group

Oct 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the different cultures and the entertainment is awesome

Stayed 3 nights in Oct 2025

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Hotel Riu Palace Macao - Adults Only - All Inclusive

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Junior Suite (Deluxe Elite Club, U)

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

View all photos for Junior Suite (Deluxe Elite Club, L)

Junior Suite (Deluxe Elite Club, L)

View all photos for Junior Double Room (Swim-up, Deluxe Elite Club, L)

Junior Double Room (Swim-up, Deluxe Elite Club, L)

View all photos for Junior Suite Deluxe Vista al Mar Elite Club (L)

Junior Suite Deluxe Vista al Mar Elite Club (L)

View all photos for Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

View all photos for Junior Suite, Ocean View (Elite Club (U) )

Junior Suite, Ocean View (Elite Club (U) )

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

View all photos for Junior Suite, Ocean View (Elite Club (C) )

Junior Suite, Ocean View (Elite Club (C) )

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | C)

Junior Suite (Swim-Up | Deluxe Elite Club | C)

View all photos for Junior Suite (Deluxe Elite Club | C)

Junior Suite (Deluxe Elite Club | C)

View all photos for Junior Suite (Deluxe Elite Club, E)

Junior Suite (Deluxe Elite Club, E)

View all photos for Junior Suite, Ocean View (Deluxe, Elite Club, E)

Junior Suite, Ocean View (Deluxe, Elite Club, E)

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, E)

Junior Suite (Swim-up, Deluxe Elite Club, E)

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)