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 Punta Cana •1 Room
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Riu Bambu All Inclusive

3.5-star property
Playa Arena Gorda, Punta Cana, La Altagracia 1-855-201-7819

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3.3 out of 5
See all 27 Travelocity Reviews

"Services at the bar and at the dining area was great,food was good but the room cleaning and towels and blankets is horrible. The rooms smells like mo ... " More

By a verified traveler on Sun 11 Oct 2020

Points Of Interest

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Hotel Description

3.5-star beachfront property near Arena Gorda Beach

On the beach

You'll be within half a mile (1 km) of Arena Gorda Beach and 2 miles (3 km) of Iberostar Golf Course with a stay at this Punta Cana property. Hard Rock Golf Club at Cana Bay and Punta Blanca Golf Course are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the convenience store.

Free WiFi, balconies

The 1000 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and balconies. Other amenities include minibars, free bottled water, and ceiling fans.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$138* Per night/room Oct 21 - Oct 22

Family Room (B2C)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room (B2C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room Europe

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room Latam

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Bambu All Inclusive ratings based on 27 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Riu Bambu All Inclusive

Everyone (5) Couples (1) Family (6)
3 out of 5
Services at the bar and at the dining area was great,food was good but the room cleaning and towels and blankets is horrible. The rooms smells like mold. The towels and beds smell bad . They should do a better job at it specially with the amount of stuff they have and the price you pay!

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 15, 2020 by Online Reputation Manager

Dear Guest, Thank you very much for sharing your feedback with us and our Travelocity community. While are glad that you highlighted our gastronomy service and we were able to meet your taste with our culinary offer, we wish you had a better experience with your room and its cleaning. Humidity is something very typical of a tropical climate and our internal system is created to mitigate this. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to enjoy a pleasant holiday or moved you to a more accommodating room. However, there is no excuse for the described issue with the cleaning, and it is not reflective of the quality standards we set for ourselves. Please accept our most sincere apologies for any inconvenience. Your feedback have been brought to the attention of the heads of the mentioned areas. It is our hope you will give us another opportunity to welcome you back. With our best wishes we remain, Hotel Riu Bambu Online Reputation Manager

3 out of 5

Posted by , from Santo Domingo on Aug 22, 2020

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3 out of 5
Esta buenas las pool las activities pero estuve una noche sin aire acondicionado horrible llame a las 4am y nunca llegaron ..el calor terrible y eramos 4 personas ..

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 28, 2020 by Online Reputation Manager

Estimado huésped, Gracias por comentarnos su experiencia. Aunque nos alegra que disfrutara de las actividades en nuestra piscina, nos sorprende el inconveniente experimentado con el aire acondicionado, ya que no es característico de nuestros estándares. Le aseguramos que la intención de nuestro personal de mantenimiento era responder adecuadamente a sus necesidades; por favor, acepte nuestras disculpas por las molestias ocasionadas. Tendremos en cuenta su reseña y sería una gran noticia para nosotros que volviera a visitarnos en el futuro, para brindarle unos recuerdos más bonitos y positivos. Un cordial saludo, Hotel Riu Bambu Online Reputation Manager

5 out of 5
Oudyandong hotel with lots to do. The staff was friendly!!!

Posted by , from West Bloomfield on Aug 24, 2019

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1 out of 5
I have a nightmare at this hotel and not because the staff is because a nasty, unprofessional, disgusting, horrible man called Guillermo who stated he was the boss, director, administrator and he had the power to do whatever he wants. This nasty man treat the employees and guests like garbage, he has no skills to do his job and because this the hotel will lose a lot of money and businesses. This is my second time at this hotel (first time March 2019 - second time July-August 2019). This unprofessional man call Guillermo who refused to give his last name try to kick two Dominican families from the resort because they playing music at pool something that we all been enjoying. Many people was at the pool at the time this disgusting man came and told the people playing the nice music to turn it off or he is gonna cut their wrists bands and kick them out to f the resort. the women and children started crying because they got scared and decided to leave. the people who saw what happened told this disgusting person that what he had done was unacceptable and even more so that the people who he mistreated were Dominican like him. Mr. Guillermo, who kept repeating that he was the chief, manager, director and could do what he wanted. We asked him to please tell the guys on the bar to play music and Incredibly the music at bar was louder than the music the guests were playing something that we told to this nasty man. He didn’t like what we said and He threatened us also.continue

Posted by , from New York on Aug 5, 2019

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5 out of 5
Beautiful property. Family villas were large enough for 3 adults and 1 child. The food was outstanding and there was enough variety to satisfy everyone. The Expedia representative, Marissa, was full of attitude but she works for Expedia not the hotel. The hotel staff were kind and helpful. We added an extra tip for each of them to show our appreciation.

Posted by on Jul 14, 2019

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5 out of 5
Everything was great. Did not like the long far walks from our room to reception and the main general buffet near reception. However, staff at the restaurants were on point, always refilling the drinks without being asked, & always asking if we were ok or if we needed anything. Pool could have used some cleaning . I’m vegetarian and there were still plenty of food options for me, the food was good. We didn’t really have any problems , until checkout they tried charging us $60 for making two phone calls from the room (we only called reception twice) but it was resolved and the charges removed. The beach was a close walk , and we were able to use the kayaking equipment at no extra charge. Overall we had a really good experience, the staff were friendly and inviting, no one asked or expected a tip. We definitely plan to come back to Riu Bambu. I give it a 4/5

Posted by , from NJ on Jul 6, 2019

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5 out of 5
Excellent hotel and staff !!! Limited international drinks but Ok, they know anyway about international cocktails !!

Posted by on Jun 17, 2019

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2 out of 5
Not 5 star as advertised. From hard beds to subpar food the experience was not a pleasant one. The only nice part were the beach and pools. Would not return.

Posted by on Feb 24, 2019

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2 out of 5
nIce Hotel, close to beach. Food is terrible! Me and my 3 friends got stomak infection and could not eat for last 3 days of vacation! Never-ever we will go there again!

Posted by on Jan 18, 2019

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About the Riu Bambu All Inclusive

Location Playa Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to offsite clubs
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to offsite clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Meals and drinks at companion properties included
  • Theme parties included
  • Snorkeling included

Property Features

Riu Bambu All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Riu Bambu All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. This 3.5-star Punta Cana property is smoke free.

  • 1000 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (27.1 km / 16.8 mi)
  • Parking: Free self parking

Room Amenities

Riu Bambu All Inclusive offers 1000 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Colonial - This restaurant specializes in international cuisine.

San Angelo - This restaurant specializes in Italian cuisine.

Hibachi - This restaurant specializes in Asian cuisine.

Mama Juana - This restaurant specializes in international cuisine.

Chillis - This restaurant specializes in Mexican cuisine.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a complimentary water park, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Scooter/moped rentals nearby

Spa Services

Renova Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Covid-19 Health Protocol (RIU) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • ClubHotel Riu Bambu
  • ClubHotel Riu Bambu All Inclusive
  • ClubHotel Riu Bambu All Inclusive Punta Cana
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  • Riu ClubHotel Bambu
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  • Hotel Riu Bambu
  • Riu Bambu
  • Riu Bambu Dominican Republic
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.