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Hotel Riu Bambu - All Inclusive

3.5 star property
3.5-star beachfront property near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
6 bars/lounges, 2 swim-up bars, 3 poolside bars
1 bedroom, minibar, in-room safe, individually decorated
Private beach, sun loungers, beach towels, scuba diving
7 restaurants, international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Breakfast included
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪6 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room (L)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (L)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Connecting Rooms (B2C-CAN)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, Connecting Rooms (B2C-CAN)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room (U)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (U)

7.0 out of 10
Good
(63 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (B2C-US)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (B2C-US)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (B2C-US)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (B2C-US)

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (C)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room (C)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (C)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (Deluxe, B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe, B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (L)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (C)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, Connecting Rooms (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, Connecting Rooms (C)

  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room (C)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (C)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (Deluxe | C)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe | C)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room (Deluxe | B2C-CAN)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe | B2C-CAN)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room (B2C-CAN)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (B2C-CAN)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (Kids Free | B2C-CA)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room (B2C-CAN)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (B2C-CAN)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (Deluxe | Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (B2C-CAN)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (B2C-CAN)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room (Deluxe, L)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe, L)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room (Deluxe, E)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe, E)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room (E)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room (Deluxe, U)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe, U)

7.2 out of 10
Good
(97 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room (E)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (U)

7.6 out of 10
Good
(130 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (U)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Kids Free | C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (Kids Free | C)

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room (Deluxe | Kids Free | C)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Deluxe | Kids Free | C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (B2C-CAN)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (B2C-CAN)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (U)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (U)

7.2 out of 10
Good
(42 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Room

  • 355 sq ft
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, individually decorated

Double Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Quadruple Room Superior with View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Room Superior with View

  • 355 sq ft
  • Sleeps 4

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, individually decorated

Double Room Superior

  • 312 sq ft
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior

  • 505 sq ft
  • Sleeps 2

Family Room -6 guests- Deluxe

  • 312 sq ft
  • Sleeps 6

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About the neighborhood

Punta Cana

On the beach.Within a 10-minute walk of this Bávaro property, you'll find Arena Gorda Beach and Splash Water Park. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

  • Arena Gorda Beach - 6 min walk - 0.4 miles
  • Punta Blanca Golf Course - 13 min walk - 0.7 miles
  • Iberostar Golf Course - 4 min drive - 1.4 miles
  • Cana Bay Golf Club - 8 min drive - 2.4 miles
  • Cortecito Beach - 9 min drive - 2.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Las Olas - ‬9 min drive
  • ‪Mikado - ‬6 min drive
  • ‪Maiko - ‬7 min drive
  • ‪Sports Bar At Ambar - ‬8 min drive
  • ‪Restaurante Bugambilia - ‬7 min drive

About this property

Hotel Riu Bambu - All Inclusive

3.5-star beachfront property near Arena Gorda Beach
Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 3.5-star Punta Cana property is smoke free.

  • 1000 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
Hotel Riu Bambu - All Inclusive offers 1000 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

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1 bedroom, minibar, in-room safe, blackout drapes

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  • Hot Tub
  • Breakfast included
  • All inclusive
3.6 out of 5, Good, 4,863 reviews
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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
ClubHotel Riu Bambu Punta Cana
Riu Bambu All Inclusive
Riu Bambu ClubHotel
Riu ClubHotel Bambu
Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
Hotel Riu Bambu All Inclusive
Riu Bambu All Inclusive Punta Cana
Riu Bambu All Inclusive All-inclusive property Punta Cana
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Riu Bambu All Inclusive
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Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Bambu - All Inclusive to the airport?

Hotel Riu Bambu - All Inclusive is 16.3 mi (31-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Hotel Riu Bambu - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Bambu - All Inclusive.

How close is Hotel Riu Bambu - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hotel Riu Bambu - All Inclusive offer free breakfast?

Hotel Riu Bambu - All Inclusive offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Riu Bambu - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Hotel Riu Bambu - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Riu Bambu - All Inclusive?

This property offers free self parking.

Does Hotel Riu Bambu - All Inclusive have a pool?

Hotel Riu Bambu - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Bambu - All Inclusive have a restaurant?

Hotel Riu Bambu - All Inclusive is home to Colonial, which features international cuisine.

Does Hotel Riu Bambu - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body wraps, hydrotherapy, and body treatments.

How close is Hotel Riu Bambu - All Inclusive to downtown Punta Cana?

Hotel Riu Bambu - All Inclusive is 12.8 mi away from Punta Cana.

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1032 out of 2422 reviews
Rating 8 - Good. 537 out of 2422 reviews
Rating 6 - Okay. 387 out of 2422 reviews
Rating 4 - Poor. 224 out of 2422 reviews
Rating 2 - Terrible. 242 out of 2422 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Frances Elena Da

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities
My stay was great, but the bathroom and toilet wasn't cleaned only the sheets and towels were changed also the the language barrier was so bad...I think if the staff their can understand and speak a bit of English it would be so much more easier...it was very difficult for them too understand when we speak ...but we understand a few words of their language...but the staff are so friendly and gh
Stayed 7 nights in Aug 2025

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Jackeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y servicio excelente. Los empleados son bien atentos y amables.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ana Maria

Stayed 14 nights in Jun 2025

10/10 Excellent

Andrea

10/10 Excellent

Vicky Milley Mira

Stayed 4 nights in May 2025

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Jenny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is kept very clean. Pools are awesome and clean. Glad the swim up bar is separated from other pools for those who really like to enjoy a swim and kids can enjoy the pool too. Beach was a delight loved it, great to swim and enjoyable, very pleasant to find a beach chair every time. Great job on cleaning up the sargasum everyday. What was not pleasant is the lack of attentiveness from the waiters, most were not attending the needs of the guests like serving water, bringing coffee and providing extra napkins. There were plenty of waiters but not attending the guests needs. We could have served our drinks hot or cold if the machine was working or allowed to be used by guests. Breakfast at the Colonial buffet lacked latin choices such as beans and queso fresco or Mexican food. Our room was cold at night for ventilation however we had only one sheet to cover ourselves no other blanket was provided or extra pillows to vary neck height. Only one long pillow per guest was on the bed but it became uncomfortable. Room cleaning was not thorough, empty dirty cups were not taken. Another day after room cleaning new towels were placed they smelled awful we couldn’t dry ourselves with them. Tip was left for cleaning the room. We have stayed at other RIUs without complaints this is just to share our experience. Thank you for providing bottled water everyday.
Stayed 6 nights in May 2025

10/10 Excellent

Luvia Magaly

Traveled with family
Leaving
Stayed 6 nights in Jun 2025

10/10 Excellent

Leticia Matos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio
Stayed 4 nights in Jun 2025

2/10 Terrible

Jesus

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience was not just disappointing — it was traumatic and dangerous. We traveled as a family of 15 to celebrate a 15th birthday. What we encountered instead: My 2-year-old daughter developed a bacterial skin infection (cellulitis) and had to be rushed to a U.S. emergency room immediately after we left the resort. A second toddler in our group was hospitalized overnight after vomiting 7 times and the family was charged $600 at a Dominican hospital — despite having Medicaid. On the last day, my 13-year-old brother woke up vomiting with a fever. 3 sets of grandparents suffered vomiting, diarrhea, or illness during the trip. My grandfather, diagnosed with COPD, was placed in a room with no air conditioning for a day and a half while relying on oxygen. The was no access to bottled water in restaurants, plus having to walk to the lobby to get water for the room.Cockroaches in the pool (we have video) Staff using pool water to mop the restaurant floor A staff member who threatened my husband when he tried to bring food to our sick child. We cried, panicked, and begged for help multiple times in the lobby. We received nothing but deflection. Expedia: this resort should NOT be listed as a 5-star property. My sister who we had planned her 15th birthday for over a year is completeley traumatized and so are we all. Even when expedia returned our money we are not here just for them to give back our money it was a psychological trauma, and my sister's birthday can't be returned.
Stayed 5 nights in Jun 2025

8/10 Good

Tresha

Traveled with family
Liked: Cleanliness, amenities
It would be nice to have vegetarian option at the snack bar or change it up daily. The rooms are a little out dated but it was overall a good stay.
Stayed 4 nights in May 2025

10/10 Excellent

America, Las Vegas

Stayed 3 nights in Mar 2025

10/10 Excellent

Dorin

Traveled with partner
Liked: Amenities
Great resort
Stayed 5 nights in Jun 2025

6/10 Okay

Laura

Stayed 5 nights in May 2025

8/10 Good

Ivan

Traveled with partner
Liked: Amenities, property conditions & facilities
Informe varias veces sobre el cumpleaños y me indicaron que me harían un arreglo en la habitación y no lo cumplieron. Inclusive ni me cambiaron las toallas en toda la estadia lo cual fue muy desagradable.
Stayed 4 nights in May 2025

2/10 Terrible

Angena

Stayed 4 nights in May 2025

10/10 Excellent

Myranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The resort had excellent dining facilities, lots of options on different types of food. Three large pools. Lots of activities and parties located on the resort. The rooms could use some small minor updates, but other then that an amazing resort I’d recommend to anyone!!
Stayed 7 nights in May 2025

6/10 Okay

Sara Mary

Stayed 5 nights in May 2025

8/10 Good

Latif

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that they brought you coffee every morning without asking at breakfast. I also like the salman and the chicken at the steak house. I did not like the small bugs that were on the counter in the bed room and in the bed room bathroom
Stayed 5 nights in May 2025

10/10 Excellent

Victor Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Suoer
Stayed 5 nights in May 2025

6/10 Okay

Qurkeresseria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is large, but the rooms were very old. And there was mold between the grouts on the floors and in the shower. The towels all had bleach stains on them. The food lacked variety. It was the same menu every single night on the buffet, as well as in the specialty restaurants. The steakhouse was the best place to eat I ate there a few nights in a row. The music lacked variety, it only catered to latinos or hispanics. There was no entertainment at night. After it got dark, there was literally no entertainment, and it got pretty boring, and you would have to leave the resort in order to find some type of entertainment. The riu parties were fun, but they were only every other night and some during the day. The beach had so much seaweed. You could barely swim in the ocean and they did try to clean it up a bit. so if you're looking for just rest and relaxation with no entertainment, no variety of food, then this is your place. My daughter and I were called "las negras"by some of the staff! They also acted like it was a chore to speak English to us. I won't be returning to this hotel. I'm probably not. Punta Cana, either.
Stayed 6 nights in May 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Ana G

Stayed 5 nights in May 2025

10/10 Excellent

Theodhoraq

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025