For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4-star adults-only property near Bavaro Beach, connected to a shopping center
Beachside getaway
With a stay at this well-placed property, you'll be half a mile (1 km) from Bavaro Beach and within 2 miles (3 km) of Palma Real Shopping Village. Bavaro Lagoon and Los Corales Beach are also within 3 miles (5 km).
All-inclusive
This smoke-free property features a golf course, a casino, and a full-service spa. Dine at the beachfront restaurant and relax with sun loungers. There's fun for all ages with a water park and a bowling alley, and families will appreciate the onsite laundry facilities.
Comfy beds, LCD TVs
The 584 guestrooms feature pillowtop beds, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and coffee/tea makers.
Barceló Bávaro Beach - Adults Only - All Inclusive ratings based on 36 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Barceló Bávaro Beach - Adults Only - All Inclusive
Everyone (20)Couples (7)Family (8)
5 out of 5
The property gave an excellent travel experience. I believe the fridge should be stocked with more Presidente beer.
Posted by Darwin, from New Jersey on Jan 30, 2021
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Comment from Hotel Management
Feb 1, 2021
by Sandy
Dear guest,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Kind regards
Sandy Pfeil
3 out of 5
Gorgeous grounds,views. Rooms were great! Check in on Saturday took 2-3 hour as people were cutting lines, no organization or crowd controls. Social distancing, masks was non existent. Same issues Saturday evening and all day Sunday at buffet lines and bars. Monday- Thursday was much better as capacity was noticeably reduced. Later in week expectations improved with service overall but bars were crowded with some line cutting and COVID practices. Great staff and facilities!! Poor service and controls.
Posted by a verified traveler on Jan 16, 2021
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Comment from Hotel Management
Feb 1, 2021
by Sandy
Dear guest
we would like to thank you for the lovely rating that you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.
In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.
We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Kind regards
Sandy Pfeil
2 out of 5
The adult section was closed. We had to walk a mile to the restaurants. Water leak in our room.
Told they upgraded our room but it was not upgraded. They gave us the lowest level room available. We paid for a suite ocean view.
Everything was closed. Spent half the vacation in the room.
We will never book with travelocity again. We will not come back to barcelo.
Posted by a verified traveler on Nov 24, 2020
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Comment from Hotel Management
Nov 25, 2020
by Customer Experience | Barceló Hotel Group
Dear guest,
Even we lament that your stay was not pleasant as you expect, we would like to take the opportunity to thank you for choosing a Barceló hotel for stay.
Unfortunately, and due to the given circumstances, we were in need to extend the closing of our Barceló Bávaro Beach, which will remain closed until the 30th of December. For this reason, all reservations are honored at no extra cost at the Bavaro Palace, which has an Adults Only Pool with exclusive bar for our guests use.
As a consequence of the current situation, at Barceló Hotel Group we have adapted our services and we had to close some spaces to guarantee the safety of guests and employees. We sincerely regret your disappointment with the measures implemented at the hotel and experienced during your stay and we ask for your kind understanding.
Regarding the room assignment, we would like to clarify that we assign our rooms according the category booked. In case that a guest requests a room upgrade, we’re pleased to offer it, but it depends entirely on the availability. We sincerely lament any misunderstanding and inconvenience this may caused you.
Once again, thank you for your visit and we sincerely hope to regain your trust in the near future.
Customer experience
Barceló hotel group
2 out of 5
We stayed at Barcelo Bavaro Beach Adults Only Jan. 11-17, 2020. The first three days of our trip were delightful! The pool and beach were nice and clean, the food was good and varied, and the staff was friendly and attentive. We especially loved the escape room. The large property shared with the family-friendly resort provided tons of options for entertainment and dining.
The last three days were a different story. We were confined to our room after acquiring what we later learned were E Coli and norovirus. Our US doctor and I suspect tainted pork dumplings from Kyoto Japanese Steakhouse. Violent vomiting and frequent diarrhea made any resort activities and prepaid offsite excursions impossible. The hotel clinic was unhelpful, as they only checked vitals. They sent us to a hospital where we had to negotiate their $3,000 price tag down to $900 for 6 hours of running tests and administering IV medications. Between the medicine we needed to acquire after the hospital visit, the subsequent US physician visits, and the forfeited excursion costs, that dinner set us back over $2,000, almost doubling the cost of our vacation.
Losing that money is painful, but just as painful is the cost of a ruined, much-needed vacation. (And being treated in a Dominican hospital, trusting the kindness of taxi drivers and navigating a foreign pharmacy were traumatic, to say the least.) The Premium Level staff was sympathetic but unable or unwilling to offer anything more than an apology for our bad
Posted by Andrea, from Cedar Rapids, IA on Feb 16, 2020
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Comment from Hotel Management
Feb 29, 2020
by Best Regards, Sandy Pfeil, Director.
Receive a cordial greeting from all the team that represents our hotel.
We wish to express our sincere apologies for any inconvenience that our mutual guests may have encountered. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities.
Please rest assured that their experiences are certainly not the norm of our service levels or standards, as we at Barceló Hotels & Resorts pride ourselves on providing a quality vacation experience for all our valued guests
We also would like to mention that we are taking all necessary precaution measures to prevent sickness and that we are working together with “Cristal” international hygiene controlling to guaranty high food & beverage quality and to ensure international hygiene standards. The “Cristal” food safety risk management program was specifically developed for the travel and tourism industry. It covers high-level standards, which comply with international and national regulations. Also, it incorporates best practice and recommendations, which often requires an even higher level than many national and international regulations. These standards and their compliance are then monitored and audited at the hotel site, through competent Cristal auditors on a regular basis. Auditing procedures include questionnaires with more than 250 checkpoints, making the endorsement system very demanding. This auditing system allows “Cristal” to assess from a quantitative point of view the degree of compliance of the food safety program, and therefore to assess in some ways the risk of the operation. At all the tests that were carried out during the past months, our usual high score was reached and water, food as well as ice tests were taken and the laboratory results do not show any irregularities. Besides these audits, our Quality Manager checks the temperature, hygiene and food quality daily.
However, as we were not able to detect any irregularities in regards to our food and beverage service and/or in our health and safety procedures, you may understand that we cannot be held responsible for any sickness. If there would have been a wrong or unhealthy manipulation of our F&B production, this would have had resulted in an outbreak of illnesses that would affect at least a 40 - 50% of our customers, which was not the fact.
In relation to the medical center, although the hotel works together with Clinic Assist to provide a better service to customers, we must emphasize that this is not part of the hotel, so we cannot comment on the respect, we regret many possible inconveniences.
Once again, we are sorry, that this vacation did not meet your expectations but hope that we will have the opportunity to welcome you again in our facilities to have the chance to provide you by excellent service and a very pleasant stay.
3 out of 5
Not convenient. Seems the servers don't care about customers.
Posted by LW on Dec 31, 2019
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Comment from Hotel Management
Dec 31, 2019
by Sandy Pfeil, Director.
Dear Guest, Thank you very much for your positive collaboration on your most recent visit. Comments like this help us to strengthen our weak areas. We hope to be with you on another occasion to make you feel at home in our Dominican Republic. Best Regards, Sandy Pfeil, Director.
3 out of 5
This place was okay. The pool bar had the worst bartenders who looked like they hated their job. The drinks were watered down and to top it off not all drinks were free if you wanted the good stuff you had to pay for it. The food was disgusting i found myself going to the Barcelo Bavaro palace (kids included hotel walking distance) they had the good food, the good drinks, and the good entertainment. The beach was clean and security was everywhere. I would recommend staying at the Barcelo Bavaro Palace if you really want have a good time.
Posted by Wayne, from Dallas on Nov 25, 2019
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Comment from Hotel Management
Nov 30, 2019
by Best Regards, Sandy Pfeil, Director.
Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Bávaro Beach hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
5 out of 5
Resort was well managed and maintained. The service is impeccable and location unforgettable. Definitely the most beautiful beach I’ve seen anywhere,and I’ve seen a lot. Barceló is definitely a top of the line organization.
Posted by a verified traveler on Oct 13, 2019
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Comment from Hotel Management
Oct 25, 2019
by Sandy Pfeil Hotel Director
Dear Guest, Thank you for choosing Barceló Bávaro Beach for your holidays and for the time you spent sharing your review with other travelers. Thank you for choosing us as the destination for the enjoyment and delight of your holiday is a pleasure that you enjoyed all our services and our beautiful beach, We will continue to work constantly to keep providing the best service to our customers deserve. Sandy Pfeil Hotel Director
5 out of 5
I would recommend the premium level with ocean view, I loved it. Friendly staff, good food and drinks. Adults only is the way to go.
Posted by Cesar on Oct 8, 2019
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Comment from Hotel Management
Oct 11, 2019
by Sandy Pfeil, Director
Dear Guest, We highly appreciate that you shared this comment with the online community, your comment regarding our environment, food and staff, that works with the aim to provide an unforgettable holiday, make us feel full of pride, this type of comments make us improve in our service and quality. We hope to be with you on another occasion to make you feel at home in our Dominican Republic. Best Regards, Sandy Pfeil, Director
3 out of 5
The resort is beautiful but some of the staff is so unpleasant . They don’t like to cater to you . You have to constantly ask them for things because they won’t just come up to you and ask if you need anything and when you do ask some do it with an attitude or ignore you . Also I really disliked how to eat breakfast or lunch you have to be fully dressed . The buffet is literally right in front of the pool so it’s easier to be in a bathing suit and cover up while you grab a quick bite but nope you have to walk all the way back to your room and change . Another think that’s disappointing is how They have not servers working the beach area . You have to take a long walk back to the closest bar to get anything to drink .
Posted by a verified traveler on Oct 3, 2019
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Comment from Hotel Management
Oct 7, 2019
by Sandy Pfeil, Director
Dear guest, thank you for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Sandy Pfeil, Director
5 out of 5
I really like everything was a nice experience defenely coming back
Posted by a verified traveler on Aug 28, 2019
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Comment from Hotel Management
Aug 28, 2019
by Sandy Pfeil, Director.
Dear Guest, We are grateful for the confidence you have to choose us as a tourist destination to enjoy your vacation. We really appreciate your nice comment about your recent stay with us and our amazing resort, we feel glad with your nice comment because our Guest satisfaction is our objective. We hope to see again in the future. Warm Regards. Sandy Pfeil
About the Barceló Bávaro Beach - Adults Only - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and local beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Dancing
Language
Entertainment
Access to onsite clubs
Onsite live performances
Not included
Use of golf cart
Use of golf equipment
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Snorkeling excursions
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
Room service
Spa/beauty facilities and services
Offsite tours
Kayaking included
Access to onsite nightclubs included
Windsurfing included
Taxes included
A la carte dining included
Airport transfers not included
Fitness facilities included
Tennis included
xWireless Internet access not included
Volleyball included
Laundry/dry cleaning services not included
Soccer (football) included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Offsite tours not included
Room service not included
Dancing classes/lessons included
Language classes/lessons included
Gratuities included
Local non-alcoholic beverages and soft drinks included
Additional gratuities accepted
All meals included
xFood and beverage restrictions apply
One or more venues limit dining availability
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
Minibar (all beverages included)
Meals and drinks at companion properties included
Onsite live performances included
All land sports and fitness activities and facilities are included
Snorkeling included
Property Features
Barceló Bávaro Beach - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Barceló Bávaro Beach - Adults Only - All Inclusive offers its guests a full-service spa, a golf course, and a water park (surcharge). There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A casino, an outdoor pool, and a nightclub are also featured at the family-friendly Barceló Bávaro Beach - Adults Only - All Inclusive. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4-star Punta Cana property is smoke free.
Barceló Bávaro Beach - Adults Only - All Inclusive offers 584 accommodations with minibars and safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Pillowtop beds
Minibar
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Buffet Caribe - This poolside buffet restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
La Brisa - This beachfront fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Chez Gourmet - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
El Coral at Palace Deluxe - Overlooking the ocean and pool, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Santa Fe at Palace Deluxe - Overlooking the ocean and pool, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.
Nearby Activities
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park (surcharge) and 3 outdoor tennis courts. In addition to an outdoor pool, other recreational amenities include a fitness center.
Guests under 16 years old are not allowed in the health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Fishing on site
Golf driving range on site
Miniature golf on site
Golf lessons on site
Golfing on site
Volleyball on site
Motor boating on site
Windsurfing on site
Parasailing on site
Fitness classes on site
Sailing on site
Basketball on site
Scuba diving on site
Bowling alley on site
Spa Services
Barcelo U Spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and Turkish bath/hammam.
Guests under 16 years old are not allowed in the spa.
Number of treatment rooms 17
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Minimum age to access spa is 16
Hot springs/mineral springs in spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible parking
Wheelchair accessible path of travel
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in a la cate restaurants. Shorts, sandals, and sleeveless shirts are prohibited.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Barceló Bávaro Beach - Adults Only - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Resort guests are not granted access to convention facilities at this property during their stay.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Minimum guest age is 18
Hotel Names
Barceló Bávaro Adults Only
Barceló Bávaro Adults Only All Inclusive
Barceló Bávaro Beach
Barceló Bávaro Beach Adults Only
Barceló Bávaro Beach Adults Only All Inclusive
Barceló Bávaro Beach All Inclusive
Barceló Beach
Barceló Bávaro Beach - Adults Only - All Inclusive Punta Cana
Barceló Bávaro Beach Adults All Inclusive
Barceló Bávaro Beach Adults Punta Cana
Barceló Bávaro Beach Adults
You should know
Barceló Bávaro Beach - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and children 17 years old and younger aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.
This property offers free self parking.
Barceló Bávaro Beach - Adults Only - All Inclusive is 10.7 mi (20-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.
Barceló Bávaro Beach - Adults Only - All Inclusive features an outdoor pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Barcelo U Spa, where you can enjoy mani/pedis, body treatments, and facials.
Barceló Bávaro Beach - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.
Check-in is from 3 PM - 11 PM.
Barceló Bávaro Beach - Adults Only - All Inclusive offers an airport shuttle during limited hours, at scheduled times, for a charge (per person, roundtrip).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
