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4.1 out of 5

"If you want first class service at a first class resort, I would highly recommend Secrets Royal Beach, Punta Cana. It had a party pool for fun activi ... " More

By a verified traveler on Sat 27 Mar 2021

Hotel Description

4.5-star beachfront hotel near Bavaro Beach

Beachfront retreat

You'll find Palma Real Shopping Village and Los Corales Beach within 2 miles (3 km) of this Punta Cana hotel. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

Luxury amenities

This smoke-free hotel features a casino, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, Smart TVs

Boasting comforts such as premium bedding and down comforters, the 641 guestrooms offer thoughtful touches like bathrobes and slippers. Smart TVs come with cable channels, and other amenities include free WiFi and balconies or patios.

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$423* Per night/room May 10 - May 11

Junior Suite, 2 Queen Beds, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Oceanfront (Master - Preferred Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed, Pool Access (Preferred Club)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Partial Ocean View (Preferred Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive ratings based on 42 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Everyone (21) Couples (3)
5 out of 5
If you want first class service at a first class resort, I would highly recommend Secrets Royal Beach, Punta Cana. It had a party pool for fun activities and a quiet pool for relaxing and reading. The service was excellent, the room was excellent, the food was great and I would definitely stay there again!

Posted by on Mar 27, 2021

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Comment from Hotel Management

Mar 29, 2021 by hotel manager

Dear guest, Thank you for selecting our hotel Secrets Royal Beach for your vacation. It is an honor to read that you consider our service to be first-class, also that our gastronomy offer and room met your expectations. We expect to receive you again in the future. Best regards, José Maria Pérez Hotel Manager

4 out of 5
The resort is beautiful, food not as great. I was expecting the real dominican food

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by hotel manager

Dear Guest, Thank you for allowing us to Secrets Royal Beach. We appreciate your remark about the beauty of the property and at the same time your feedback about the food. I will ensure to share your comment with the appropriate team. We look forward to host you again. Best regards, José Maria Pérez Hotel Manager

1 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 1, 2021 by Hotel Manager

Estimado Huésped. Gracias por hospedarse con nosotros durante sus vacaciones. Nos preocupa saber que su experiencia no haya cumplido con sus expectativas, a juzgar por su valoración. Su opinión es muy importante para nosotros, si desea proveernos más información de su experiencia, favor contactarnos. Saludos cordiales, José Maria Pérez Hotel Manager

4 out of 5

Posted by on Feb 22, 2021

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Comment from Hotel Management

Mar 10, 2021 by hotel manager

Dear Guest, Thank you for choosing Secrets Royal Beach for your holidays. We are glad to learn that you had a good experience and look forward to the opportunity to improve even more this stay. Best regards, José Maria Pérez Hotel Manager

4 out of 5
The room staff was very friendly and they took great care of the room daily- did a great job cleaning and keeping everything fresh and the turn down service while we were out for dinner every night was a very nice tough. The downside- We did not want to sit through a sales presentation about their VIP Membership as we just wanted to relax and they attempted to make us feel bad about it and continued to try to pressure us. We had to finally get mad and just tell them we were leaving....shouldn't have to feel that way on vacation.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by hotel manager

Dear Costumer, Receive our gratitude for choosing our hotel for your holidays. We feel glad that you had an excellent experience, according to the rate given, also thank you for highlighting our high cleanliness standards!! It would be a pleasure if you decide to stay in our property in future trips to Punta Cana. Best regards, Clara Escribano General Manager Secrets Royal Beach

5 out of 5
everything was better than expected. Food staff accomodations

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by General Manager

Dear Guest, Thank you for taking part of your valuable time to share your impressions on Secrets Royal Beach Punta Cana. Actually confirming through your review that our facilities and services have exceeded all your expectations fills us with great joy and encourages us to continue doing our best to make the stays of our guests unforgettable experiences. We hope to see you again in the not too distant future in paradise! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

5 out of 5

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 29, 2018 by General Manager

Dear Guest, Thank you for choosing Secrets Royal Beach Punta Cana for your recents vacation. We are more than happy to know that you had an excellent time among us and enjoyed all our services. We hope to welcome you back soon! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

3 out of 5
I was not impressed with the food or entertainment.

Posted by on Oct 4, 2018

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Comment from Hotel Management

Oct 4, 2018 by General Manager

Dear guest, Thank you for choosing our hotel and taking the time to share your review. We regret that our gastronomic offer and entertainment has not fulfilled its expectations. We work hard to provide our guests the best holidays, that is why we are sad to read that this was not for you. We hope to welcome you back soon as a second chance to improve your stay. Best regards, Clara Escribano General Manager

3 out of 5

Security aggression

Pros: Generally the hotel staff is very friendly and engaging.
Cons: Improvement of the local content in the food and activities of the hotel. Improve system of identification of hotel guests.
Just be careful returning from the beach to the property, the security may selectively try to stop you if they do not think that you fit the profile of a hotel guest. The hotel needs a better system of identifying guests in order to avoid misperceptions about the hotel and unnecessary aggressive behavior from the security detail.

Posted by on Jul 28, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hotel Manager

Dear guest, Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your experience. We are glad to know that you enjoyed your stay, even though, some other aspects disturbed you from having a completely satisfaction. Our staff is one of the main priorities, since, they are the ones who will also mark your stay. Which is why we want to thank you for highlighting them. We will definitely address all your feedbacks to the right departments, since, they are the ones who makes us better. Hope you can all give a second chance to turn your experience around. Best regards, Katherine Peralta, Social Media Manager

2 out of 5

It's no "Secret" there is nothing "Royal" Here

*The staff were unfriendly. *Drinks were watered down and served in small paper cups or in old dirty plastic cups (if available) *Room smelled like mildew *Seaweed everywhere, so if you are expecting clear ocean water research and ensure there is no seaweed at that time. *Constantly interrupted on the beach by people selling random things (cigars, jewlery, drugs, etc.) unpleasant to say the least. *The food was just "ok" *Service was Subpar, at best.

Posted by on Jul 24, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hotel Manager

Dear guest, Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your experience, even though, some aspects disturbed you from having a completely satisfaction. Our staff is one of the main priorities, since, they are the ones who will also mark your stay. Which is why we find it rare they were as friendly as they always are. We apologies if food servers and room did not fulfill your expectations. We will definitely address all your feedbacks to the right departments, since, they are the ones who makes us better. Must add seaweed theme, we know beach is one of the main reason you visit a Caribbean hotel, as you may know it is part of our mother nature and we try to clean our shores for you to enjoy some beach time. Hope you can all give a second chance to turn your experience around. Best regards, Katherine Peralta, Social Media Manager

About the Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Location Av. Alemania s/n, El Cortecito, Punta Cana, La Altagracia 23000

All-inclusive Details

All-inclusive room rates at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Airport transfers
  • Spa/beauty facilities and services

  • Food and beverage restrictions apply
  • All available beverages included
  • Minibar (all beverages included)
  • 24-hour room service
  • Spa/beauty facilities and services not included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included

Property Features

Some rates at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Secrets Royal Beach Punta Cana - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. This 4.5-star Punta Cana hotel is smoke free.

  • 641 guestrooms or units
  • 3 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • 754 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Limited onsite parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (18.9 km / 11.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers 641 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Punta Cana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

La Riviera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Seaside Grill - This restaurant specializes in American cuisine and serves dinner only.

Oceana - This restaurant specializes in seafood and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with outdoor tennis courts and a lazy river. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Casino nearby
  • Windsurfing on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: DOP 3830 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3830 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Secrets Royal Adults Only All Inclusive
  • Secrets Royal Beach Punta Cana Adults Only All Inclusive
  • Secrets Royal Beach Punta Cana Adults All Inclusive
  • Secrets Royal Adults All Inclusive
  • Secrets Royal Beach Punta Cana Adults
  • Secrets Royal Adults
  • Secrets Royal Adults All Inclusive All-inclusive property
  • Hotel Secrets Royal Beach Punta Cana - Adults Only Punta Cana
  • Punta Cana Secrets Royal Beach Punta Cana - Adults Only Hotel
  • Hotel Secrets Royal Beach Punta Cana - Adults Only
  • Secrets Royal Beach Punta Cana - Adults Only Punta Cana
  • Secrets Royal Beach Punta Cana Adults Only All Inclusive
  • Secrets Royal Beach Punta Cana Adults Hotel
  • Secrets Royal Adults Hotel
  • Secrets Royal Beach Punta Cana Adults
  • Secrets Royal Adults
  • Secrets Royal Punta Cana
  • Secrets Royal Beach Punta Cana Adults Only

You should know

  • Pool access available from 8 AM to 6 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.