"Everything was perfect. Rooms were very clean, mini bars always re-stacked. Grounds and pools & beach were beautiful. Restaurants were good but the
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You'll be within half a mile (1 km) of Los Corales Beach and 2 miles (3 km) of Cocotal Golf and Country Club with a stay at this Punta Cana hotel. Palma Real Shopping Village and Cortecito Beach are also within 2 miles (3 km).
All-inclusive
This smoke-free hotel features a casino, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.
Free WiFi, Smart TVs
Boasting comforts such as premium bedding and down comforters, the 641 guestrooms offer thoughtful touches like bathrobes and slippers. Smart TVs come with cable channels, and other amenities include free WiFi and balconies or patios.
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive ratings based on 48 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Secrets Royal Beach Punta Cana - Adults Only - All Inclusive
Everyone (22)Couples (6)Family (1)
5 out of 5
Everything was perfect. Rooms were very clean, mini bars always re-stacked. Grounds and pools & beach were beautiful. Restaurants were good but the buffet was excellent. The hospitality was above & beyond! Would stay again!
Posted by Mariel on Feb 26, 2022
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Comment from Hotel Management
Feb 26, 2022
by Social Media
Dear Mariel,
Thank you for taking the time to share your comments. It was a pleasure being your host during your recent gateway. We are glad to know that you had a truly memorable experience. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.
Greetings,
Carolain Morales
4 out of 5
It was just ok
Posted by LISA, from quincy on Feb 20, 2022
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Comment from Hotel Management
Feb 21, 2022
by Social Media
Dear Lisa,
Thank you for your feedback. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.
Regards,
Carolain Morales
5 out of 5
The property was beautiful and I was welcomed with a drink, smile, and cooling cloth. Check-in was quick and the bell hop took our bags and drove us around to show us where everything was then walked us to our room and explained all the amenities. Everyone was super friendly and treated my husband and I with respect. The staff went above and beyond to make sure we were happy and taken care of. The nighly entertainement was amazing and the entertainment staff in the Showroom kept the party going after each night's scheduled entertainment. Miguel the bartender and Joelienne (I am probably spelling it wrong) were amazing ans remembered us and our orders. On the last night she even brought us a farewell drink as she knew we were leaving in the morning. Omar from the minibar department was amazing as well. He even called my room to check if we needed anything else and was prompt. House keeping did a phenomenal job each day. They even put my husbands jewelry in the drawer to keep it safe. I can't wait to return.
Posted by Shontai, from Reading on Aug 23, 2021
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Comment from Hotel Management
Aug 23, 2021
by Resident Manager
Dear Shontai,
Thank you for entrusting us at Secrets Royal Beach to be your holiday destination. We are glad to hear you had such a great stay with us and appreciate your business very much.
Thanks a lot for your kind and sincere appreciation of our facilities, services, entertainment, and the warm attitude of our team.
We look forward to receiving you again on a future trip.
Best Regards,
José Maria Pérez
Resident Manager
3 out of 5
Upon check in, there was a "system error" where our reservation was not found. We had reserved a Preferred Club Jr Suite, King Bed. The couple who was with us, breezed through the check-in process. Ours probably took 30 minutes. I was asked to see my reservations numerous times. So our room was not available. They only thing they had available was a double queen room. A bit frustrating, but not a big deal. Our butlers name was Oscar. He showed us to the room. Once we got in the room and started to settle in, we observed that the fridge was completely empty and there were not towels at all in the bathroom. It took a little bit, but that problem was rectified. We were told we would be moved to the correct room the next day. So we would either unpack completely just to move again the next day, or just deal with it. Either way, we weren't in the best of moods because of this. We ended of staying put in our double room. We had unpacked our stuff and didn't want to get out of the pool, pack everything back up and move, just to unpack and get back in the pool. No big deal, we'll make it work. It's now 5:00 in the afternoon and we want to clean up for our 6:00 o'clock dinner reservations. House keeping has not been by our room. I go to look for them and they're a few doors down. I grab towels so we can shower & clean up for dinner. House keeping shows up while we are showering. I tell them we'll be done & gone from the room in 15-20 minutes, please come back. The room wasn't serviced
Posted by a verified traveler on Jul 22, 2021
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Comment from Hotel Management
Jul 23, 2021
by Resident Manager
Dear guest,
We appreciate your feedback and we are concern that, apparently we failed to meet your expectations. We always seek to improve our guests’ experience and we will surely look into the circumstances you comment to better understand their cause.
We reiterate our apologies.
Best regards,
José Maria Pérez
Resident Manager
2 out of 5
Posted by Candace Ann on Jul 18, 2021
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5 out of 5
One of the best choices for resorts around. Definitely coming back. Staff is in point. Julio was our butler. Go with preferred guest stay. The hibachi and the French restaurant was the best to eat at. Romantic dinner on the beach was pretty good. Table right on the beach. Live shows were great. Rooms were very clean. Room service, mini bar, coffee station were great.
The staff were perfect!! We chose the master suite
Posted by a verified traveler on Jun 12, 2021
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Comment from Hotel Management
Jun 18, 2021
by hotel manager
Dear Guest,
Thank you for entrusting us at Dreams Royal Beach to be your holiday destination. We are so happy to see that you had an excellent experience with us. Thanks a lot for your kind and sincere appreciation of our facilities, services, gastronomy, and the warm attitude of our team.
Best regards,
José Maria Pérez
Hotel Manager
5 out of 5
If you want first class service at a first class resort, I would highly recommend Secrets Royal Beach, Punta Cana. It had a party pool for fun activities and a quiet pool for relaxing and reading. The service was excellent, the room was excellent, the food was great and I would definitely stay there again!
Posted by a verified traveler on Mar 27, 2021
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Comment from Hotel Management
Mar 29, 2021
by hotel manager
Dear guest,
Thank you for selecting our hotel Secrets Royal Beach for your vacation. It is an honor to read that you consider our service to be first-class, also that our gastronomy offer and room met your expectations.
We expect to receive you again in the future.
Best regards,
José Maria Pérez
Hotel Manager
4 out of 5
The resort is beautiful, food not as great. I was expecting the real dominican food
Posted by a verified traveler on Mar 22, 2021
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Comment from Hotel Management
Mar 24, 2021
by hotel manager
Dear Guest,
Thank you for allowing us to Secrets Royal Beach. We appreciate your remark about the beauty of the property and at the same time your feedback about the food. I will ensure to share your comment with the appropriate team.
We look forward to host you again.
Best regards,
José Maria Pérez
Hotel Manager
1 out of 5
Posted by a verified traveler on Mar 21, 2021
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Comment from Hotel Management
Apr 1, 2021
by Hotel Manager
Estimado Huésped.
Gracias por hospedarse con nosotros durante sus vacaciones. Nos preocupa saber que su experiencia no haya cumplido con sus expectativas, a juzgar por su valoración. Su opinión es muy importante para nosotros, si desea proveernos más información de su experiencia, favor contactarnos.
Saludos cordiales,
José Maria Pérez
Hotel Manager
4 out of 5
Posted by a verified traveler on Feb 22, 2021
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Comment from Hotel Management
Mar 10, 2021
by hotel manager
Dear Guest,
Thank you for choosing Secrets Royal Beach for your holidays. We are glad to learn that you had a good experience and look forward to the opportunity to improve even more this stay.
Best regards,
José Maria Pérez
Hotel Manager
About the Secrets Royal Beach Punta Cana - Adults Only - All Inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
A la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Not included
Spa/beauty facilities and services
All available beverages included
Minibar (all beverages included)
24-hour room service
Spa/beauty facilities and services not included
A la carte dining included
Gratuities included
Additional gratuities accepted
All onsite activities, and facilities and equipment included
Property Features
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Secrets Royal Beach Punta Cana - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers outdoor tennis courts, a steam room, and a fitness center. Limited free parking is available on a first-come, first-served basis. This 4.5-star Punta Cana hotel is smoke free.
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers 641 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Punta Cana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Down blanket
Bathtub or shower
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
La Riviera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Grill - This restaurant specializes in American cuisine and serves dinner only.
Oceana - This restaurant specializes in seafood and serves dinner only.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only.
24-hour room service is available.
Nearby Activities
4 outdoor swimming pools are on site along with outdoor tennis courts and a lazy river. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Parasailing nearby
Tennis lessons on site
Beach volleyball on site
Kayaking on site
Casino nearby
Windsurfing on site
Ecotours nearby
Rowing or canoeing on site
Fitness classes on site
Sailing on site
Basketball on site
Scuba diving on site
Golf lessons available nearby
Spa Services
The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Wheelchair accessible (may have limitations)
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Free rollaway/extra beds!
Cribs (infant beds) are not available.
Pet Policy
Pets: DOP 3830 per accommodation, per night
Only dogs are allowed
Maximum 1 per room (weight limit: 22 lbs)
Pets cannot be left unattended
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Onsite COVID-19 testing (Antigen) is available
Property confirms they are implementing enhanced cleaning measures
Minimum guest age is 18
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: DOP 3830 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Secrets Royal Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults All Inclusive
Secrets Royal Adults All Inclusive
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Adults All Inclusive All-inclusive property
Hotel Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Punta Cana Secrets Royal Beach Punta Cana - Adults Only Hotel
Hotel Secrets Royal Beach Punta Cana - Adults Only
Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Hotel
Secrets Royal Adults Hotel
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Punta Cana
Secrets Royal Beach Punta Cana Adults Only
Secrets Royal Beach Punta Cana Adults Only All Inclusive
You should know
Pool access available from 8 AM to 6 PM.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is 2 mi away from Bávaro.
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is home to La Riviera, which features international cuisine.
This hotel offers free self parking.
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is 11.7 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive features 4 outdoor pools. Guests can enjoy pool access from 8 AM to 6 PM.
This hotel is on the beach. Don't forget your sunscreen!
This hotel has a spa, which features body treatments, aromatherapy, and hot stone massages.
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 11 AM.
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary).
Airport shuttle services are not available at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive.
During your stay you can enjoy the 205 square-foot casino on site, featuring 15 slot machines and 3 gaming tables.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
