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Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5 star property
4.5-star adults-only property near Arena Gorda Beach, connected to a shopping center

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Photo gallery for Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Aerial view
Property video
2 outdoor pools, pool umbrellas, sun loungers
8 bars/lounges, 2 poolside bars, 3 beach bars, swim-up bar
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪11 min walk‬
  • Place, Punta Blanca Golf Course
    ‪13 min walk‬
  • Place, Splash Water Park
    ‪14 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(4 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

8.8 out of 10
Excellent
(3 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

8.2 out of 10
Very good
(115 reviews)
  • 462 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

9.2 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Bávaro
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very Good, 2,352 reviews
$500 nightly
The price is $500
Feb 2 - Feb 3
Total with taxes and fees
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About the neighborhood

Punta Cana

Beachside getaway.Within a 15-minute walk of this Bávaro property, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Splash Water Park and Cana Bay Golf Club are also within 3 miles (5 km).

What's nearby

  • Arena Gorda Beach - 11 min walk - 0.6 miles
  • Punta Blanca Golf Course - 13 min walk - 0.7 miles
  • Splash Water Park - 14 min walk - 0.8 miles
  • Cana Bay Golf Club - 7 min drive - 1.6 miles
  • Bavaro Beach - 26 min drive - 8.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 36 min drive

Restaurants

  • ‪Scoops - ‬9 min drive
  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Caney Buffet - ‬5 min walk
  • ‪Bar Ambar Hotel Lobby - ‬3 min walk
  • ‪Las Olas - ‬4 min walk

About this property

Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5-star adults-only property near Arena Gorda Beach, connected to a shopping center
Bahia Principe Luxury Ambar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Bahia Principe Luxury Ambar - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a sauna. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 528 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 8 bars or lounges
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers 528 air-conditioned accommodations with safes and bathrobes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 2,237 reviews
$544 nightly
The price is $544
Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (DOP 899 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi; wired internet (DOP 899 per 24-hour period)
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 beach bars
  • 6 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 15 slot machines
  • 18-hole golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Casino (5,931 square feet of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: DOP 899 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: DOP 899 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.

Property is also known as

Bahia Luxury Ambar
Luxury Bahia Ambar
Luxury Bahia Principe Ambar Adults Only
Luxury Bahia Principe Ambar Adults Only All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Only Punta Cana
Principe Bahia Ambar
Luxury Bahia Principe Ambar Adults All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Punta Cana
Luxury Bahia Principe Ambar Adults

Frequently asked questions

How close is Bahia Principe Luxury Ambar - Adults Only - All Inclusive to the airport?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is 16.9 mi (36-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have an airport shuttle?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers an airport shuttle.

How close is Bahia Principe Luxury Ambar - Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive offer free breakfast?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

During your stay you can enjoy the 5931 square-foot casino on site, featuring 15 slot machines and 1 gaming table.

What time is check-in at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

Is there free parking at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

This property offers free self parking.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a pool?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive features 2 outdoor pools.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a restaurant?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is home to Gourmet Limbo, which features Fusion cuisine.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a spa?

This property has a spa, which features body wraps, body treatments, and massages.

How close is Bahia Principe Luxury Ambar - Adults Only - All Inclusive to downtown Punta Cana?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is 13.1 mi away from Punta Cana.

Bahia Principe Luxury Ambar - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1589 out of 2501 reviews
Rating 8 - Good. 546 out of 2501 reviews
Rating 6 - Okay. 217 out of 2501 reviews
Rating 4 - Poor. 79 out of 2501 reviews
Rating 2 - Terrible. 70 out of 2501 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Irina

Traveled with partner
Liked: Cleanliness
Beautiful room, great restaurants with good service, ok buffet (same food every day), beach area is ok. Please change your sun beds if you want to be called luxury. Absolutely no service at the beach! Hotel is outdated but kept clean. Staff is friendly and helpful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ivonne

Traveled with partner
Liked: Cleanliness
Good services. Atmosphere really good. Hotel missing more drinks. But attention 💯
Stayed 3 nights in Oct 2025

8/10 Good

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room yessss, staff and warm and friendly .I had a swim up pool which was very nice, never seen or used any hot tub
Stayed 3 nights in Oct 2025

10/10 Excellent

Taylor, Wadsworth

Stayed 3 nights in Oct 2025

8/10 Good

Barbara

Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing the Mayan princess resort needs is a smart tv in all their rooms.
Stayed 3 nights in Oct 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Staff & service
I have never done a review, but I wanted to do one on this vacation we took! My husband and I just got back a couple days ago from this resort. We had a blast! It was hot when we got down there 87 feels like 100! Our shuttle dropped us off at aquamarine from there, they take you by golf cart to Ambar! We got there and they said that they didn’t have our room ready. I was thinking that we would wait a little bit. No it was more like. We can up grade you to a swim out or down grade you regular room and romantic dinner. We took the down grade and wanted to stay in the same building. We got to our room and it was nice. The hallways are outside, going into your room feels good with the air. You do get a butler in each building that sits on the main floor that will help you with whatever you need. The sec day we went down like told a switched room to a corner room and it was beautiful. The only complaint that I had was, the ceiling in the bathroom fell down leaving a whole. looked like they had patched it 5x still not working. There was water leaking out of the wall by the shower puddled on the floor, the curtains to look outside came down a little bit. The biggest thing of all was the air went out and it was 75 and sticky in our room. They have an app that you can download that has all the restaurants you want to eat at. You can book them on the 7-9 was mostly taken every night so make sure that you look at that right way. Bring cups, there cups at the bar are juice glasses!
Stayed 7 nights in Oct 2025

10/10 Excellent

ali

Not the best staff was okay. For the activity bookings the staff was the worst
Stayed 3 nights in Sep 2025

10/10 Excellent

KELLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly delightful. The staff went above and beyond with their courtesy, the food was absolutely delicious, and the entertainment exceeded our expectations. I wholeheartedly recommend this hotel to anyone seeking a memorable experience.
Stayed 4 nights in Oct 2025

8/10 Good

JIMMIE, radcliff

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not have air conditioning for the hold stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was
Stayed 7 nights in Oct 2025

10/10 Excellent

Xaiyira Enith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect I will be coming back ❤️
Stayed 3 nights in Oct 2025

10/10 Excellent

Herreld

Stayed 4 nights in Oct 2025

6/10 Okay

FATIMA, Sumter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere. Very relaxing. Quiet. Party music nightly near the pool bar. We loved our “private” pool access steps outside of our room. What fun! Peaceful. We didn’t go to the public pool the entire five night trip. Warning: Do not fall for the club member trap…it will occupy your entire morning with them trying to get you to buy into their club membership to visit their other resort locations. $$$ Timeshare warning. BEWARE
Our swim up pool
Lounge Chairs on our patio
Beach area
Ocean in mid-July
Stayed 4 nights in Jul 2025

10/10 Excellent

michelle

Stayed 4 nights in Sep 2025

10/10 Excellent

Deborah, BROOKLYN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food, activities ,and entertainment was wonderful
Stayed 5 nights in Oct 2025

2/10 Terrible

Mariusz S

Liked: Staff & service
Disliked: Cleanliness
We very disappointed because we got bedbugs issues
Stayed 4 nights in Oct 2025

4/10 Poor

vera

Traveled with family
Liked: Cleanliness
Air conditioning in the room did NOT worked!!! Called 10 times! Promised to send a technician nobody ever came . Complained. Nobody reacted . Still nobody came ever!! Very disappointed ! Stayed many times the service was much better before!!! Very upset.
Stayed 9 nights in Oct 2025

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice entertainment team was off the charts. Amazing job!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashruf

Stayed 4 nights in Oct 2025

2/10 Terrible

Ashanty

Stayed 3 nights in Sep 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay despite a few things. The first morning on our way to breakfast we were somehow loaded on a gold cart and forced to eat breakfast at a different resort with a staff member followed by a 1 hour time share speech. We received an $80 spa credit afterwards but did not appreciate how we felt forced and tricked into doing this. The beach was beautiful and well kept but there was way too many sales people. At most times it seemed someone came up to us every 3 minutes, all day everyday. The AC in our room did not seem to work and we only had scalding hot water in the shower. This was never fixed despite asking at least 4 times. Despite these things the resort is beautiful and the majority of the staff members are very friendly and helpful. We did not care for the buffet food but enjoyed our meals at MEAT and portofino the most. The is plenty of entertainment at the pool and in the evening and the entertainment staff were awesome. We had an awesome time at the foam party in the main pool! Overall we enjoyed our stay and would recommend!
Stayed 7 nights in Oct 2025

4/10 Poor

Logan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort does not have elevators so if you’re on the third floor you have to walk up a lot of stairs to get to your room. With your suitcases. Our room refrigerator was broken and we had to ask twice to get it fixed. Our room tv remote was broken and had to call to get a new remote. The sink drain stopper came completely out and the sink barely drained. There were roaches in the room. The AC broke in the dining hall for 2 days and our room for 2 days, while it was 100 degrees outside. The food at the restaurants was not good. MEAT steakhouse was horrible. Hibachi wasn’t actually hibachi and food was subpar, waited 30 minutes past our reservation time. Room door did not latch closed unless slammed hard
Stayed 4 nights in Oct 2025

2/10 Terrible

Nigel

Stayed 4 nights in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2025