See all properties

Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5 star property
4.5-star adults-only property near Arena Gorda Beach, connected to a shopping center

Choose dates to view prices

Photo gallery for Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Aerial view
Property video
Private beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪11 min walk‬
  • Place, Punta Blanca Golf Course
    ‪13 min walk‬
  • Place, Splash Water Park
    ‪14 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

8.8 out of 10
Excellent
(3 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

8.2 out of 10
Very good
(113 reviews)
  • 462 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

9.2 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Private beach, white sand, sun loungers, beach umbrellas

Secrets La Romana Resort & Spa - Adults Only - All Inclusive

San Rafael del Yuma
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, 719 reviews
$392 nightly
The price is $392
Dec 23 - Dec 24
Total with taxes and fees
Secrets La Romana Resort & Spa - Adults Only - All Inclusive

About the neighborhood

Punta Cana

Beachside getaway.Within a 15-minute walk of this Bávaro property, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Splash Water Park and Cana Bay Golf Club are also within 3 miles (5 km).

What's nearby

  • Arena Gorda Beach - 11 min walk - 0.6 miles
  • Punta Blanca Golf Course - 13 min walk - 0.7 miles
  • Splash Water Park - 14 min walk - 0.8 miles
  • Cana Bay Golf Club - 7 min drive - 1.6 miles
  • Bavaro Beach - 21 min drive - 9.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 36 min drive

Restaurants

  • ‪Scoops - ‬9 min drive
  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Las Olas - ‬4 min walk
  • ‪Caney Buffet - ‬5 min walk
  • ‪Bar Ambar Hotel Lobby - ‬3 min walk

About this property

Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5-star adults-only property near Arena Gorda Beach, connected to a shopping center
Bahia Principe Luxury Ambar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Bahia Principe Luxury Ambar - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a sauna. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 528 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 8 bars or lounges
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers 528 air-conditioned accommodations with safes and bathrobes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

View from room
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, 2,178 reviews
$440 nightly
The price is $440
Dec 15 - Dec 16
Total with taxes and fees
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (DOP 899 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi; wired internet (DOP 899 per 24-hour period)
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 beach bars
  • 6 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 15 slot machines
  • 18-hole golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Casino (5,931 square feet of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: DOP 899 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: DOP 899 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.

Property is also known as

Bahia Luxury Ambar
Luxury Bahia Ambar
Luxury Bahia Principe Ambar Adults Only
Luxury Bahia Principe Ambar Adults Only All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Only Punta Cana
Principe Bahia Ambar
Luxury Bahia Principe Ambar Adults All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Punta Cana
Luxury Bahia Principe Ambar Adults

Frequently asked questions

How close is Bahia Principe Luxury Ambar - Adults Only - All Inclusive to the airport?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is 16.9 mi (36-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have an airport shuttle?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers an airport shuttle.

How close is Bahia Principe Luxury Ambar - Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive offer free breakfast?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

During your stay you can enjoy the 5931 square-foot casino on site, featuring 15 slot machines and 1 gaming table.

What time is check-in at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

Is there free parking at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

This property offers free self parking.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a pool?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive features 2 outdoor pools.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a restaurant?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is home to Gourmet Limbo, which features Fusion cuisine.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a spa?

This property has a spa, which features hydrotherapy, body treatments, and body wraps.

How close is Bahia Principe Luxury Ambar - Adults Only - All Inclusive to downtown Punta Cana?

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is 13.1 mi away from Punta Cana.

Bahia Principe Luxury Ambar - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1574 out of 2476 reviews
Rating 8 - Good. 542 out of 2476 reviews
Rating 6 - Okay. 214 out of 2476 reviews
Rating 4 - Poor. 80 out of 2476 reviews
Rating 2 - Terrible. 66 out of 2476 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivonne

Traveled with partner
Liked: Cleanliness
Good services. Atmosphere really good. Hotel missing more drinks. But attention 💯
Stayed 3 nights in Oct 2025

8/10 Good

JIMMIE, radcliff

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not have air conditioning for the hold stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Rene Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff are very attentive and do their best to please you.
Stayed 6 nights in Sep 2025

8/10 Good

Ayodele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky to get villa 60 which is just steps from the pool and the beach. The check-in and check out were smooth. Most of the staff were friendly, helpful and could communicate in basic English. Oneida at the guest experience desk was exceptional. The food was not bad at all either. Would be great if the entertainment staff to speak some more English instead of mostly Spanish, that way, they'd get more of the English speaking guests to participate in the pool events. Overall, this was a great experience and would surely come again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 6 nights in Sep 2025

6/10 Okay

Angela Maria

Traveled with partner
Liked: Cleanliness, staff & service
Overall the resort is a 6/10 stars. The pros: Clean, quiet, safe, bath towels were great because they were large and smelled fresh, beach was perfect, ocean was clean and there were lifeguards! Cons: the pool needs updating, all food was the same at the buffets, no authentic Dominican food, beds are HARD, pillows are old and flat, minimal restaurants, the Italian restaurant (portofino) was not the best. For the price the resort wasn’t terrible, but AVOID the premium member. They had us for an hour and after we decline what they were offering they laugh in our faces and made us feel ridiculous. Don’t fall for it
Stayed 4 nights in Sep 2025

10/10 Excellent

Christian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Cannot recommended it enough. Make sure you upgrade to the top club option to have access to private areas
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa day was amazing very clean, professional and on time. Best massage ever Resort is clean and staff are very friendly and ready to assist. I will definitely come back
Stayed 6 nights in Sep 2025

8/10 Good

Janett Silvia

Stayed 4 nights in Sep 2025

8/10 Good

jade

Stayed 7 nights in Sep 2025

6/10 Okay

Laura Ann, Schertz

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Not friendly fin for yourself
Stayed 6 nights in Sep 2025

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was absolutely amazing. Staff are so sweet and cater to all your needs. Food was awesome!
Stayed 5 nights in Sep 2025

10/10 Excellent

Reynier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 7 nights in Aug 2025

10/10 Excellent

Deborah Arrieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, servicio y comida
Stayed 3 nights in Sep 2025

10/10 Excellent

Susy

Stayed 6 nights in Sep 2025

10/10 Excellent

James Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool outside my room was awesome!! GREAT VACATION
Stayed 5 nights in Sep 2025

10/10 Excellent

Ramon G. Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean, staff was great and tended to our needs. Pool was clean, room was clean. The only problem I had was the bed was not comfortable at all, very hard made our backs hurt daily they should add memory foam or something
Stayed 3 nights in Sep 2025

8/10 Good

Shelby Eve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The outside community around the resort is dirty but the resort is nice
Stayed 7 nights in Aug 2025

10/10 Excellent

lynnette

Stayed 5 nights in Sep 2025

10/10 Excellent

carlos Raul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and pool some staff very friendly and some not nice especially in the restaurant close to the pool
Stayed 4 nights in Sep 2025

6/10 Okay

Karen L

Stayed 4 nights in Sep 2025

10/10 Excellent

Suelem, Canton

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time, room was perfect, resort was amazing, food was good, entertainment was nice, no complaints.
Stayed 3 nights in Aug 2025

2/10 Terrible

T'jira

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst experience EVER!! I was put in a room that was just painted and had a strong smell of paint fumes. I asked the front desk multiple times to just fix the smell and after the 3rd time I called to complain they sent housekeeping up to put coffee filter on the coffeemaker and turn the coffee machine on to mask the room with a coffee smell. I asked Josias to move me to a new room and that room smelled like mold and sitting water. One of the men at the front desk named Jose informed me that they did not have any more rooms throughout the whole entire resort so I had to sleep on my friends couch for the first night. After me agreeing to SLEEPING ON A COUCH IN A ROOM INSTEAD OF A ROOM I PAID FOR I then asked Jose for a blanket and pillows and he informed me that they had no more blankets or pillows to accommodate me after me agreeing to sleep on a couch. I spoke to Orlando, Narirobi, Adriel & Rhaideer at the resort who claim to be supervisors and NO ONE HELPED ME! I’m still fighting FOR MY MONEY BACK! WORST RESORT EVER!! Whatever you do DO NOT BOOK HERE! They will give you the run around.
The “fix” that the resort made for the paint fumes smell
Stayed 3 nights in Aug 2025