Skip to main content
Beginning of main content

Enter dates to see availability

4.5 out of 5

"Great staff and facilities. The food is good but can be better in specialties restaurants. The all inclusive don't apply into the disco. The Spa servi ... " More

By a verified traveler on Thu 19 Dec 2019

Hotel Description

4.5-star beachfront property near Arena Gorda Beach

Beachside getaway

With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 2 miles (3 km) of Iberostar Golf Course. Hard Rock Golf Club at Cana Bay and Cortecito Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Free WiFi, patios

Featuring conveniences like sitting areas and coffee/tea makers, the 676 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include patios, 24-hour room service, and minibars.

Junior Suite - Newly Renovated

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$180* Per night/room Jul 1 - Jul 2

Suite, Jetted Tub (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Ocean View - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

RIU Palace Punta Cana All Inclusive ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RIU Palace Punta Cana All Inclusive

Everyone (6) Couples (5) Family (6)
4 out of 5
Great staff and facilities. The food is good but can be better in specialties restaurants. The all inclusive don't apply into the disco. The Spa service was excellent all staff was very friendly and helpful. The wifi its out of range in some places of the hotel but in general working good. The photos in travelocity include bathtub at the room but when confirm at front desk they inform me that no room has a bathtub.

Posted by on Dec 19, 2019

Was this review helpful to you?
4 out of 5
Food at wedding reception was excellent. All other food options were satisfactory

Posted by on Oct 13, 2019

Was this review helpful to you?
5 out of 5
A lot of great food. The staff is excellent. The views are beautiful and the so is the landscape

Posted by , from Punta CanaFa on Oct 7, 2019

Was this review helpful to you?
5 out of 5
My children and I really enjoyed the water park. This was very unique.

Posted by , from Queens, NY on Aug 16, 2019

Was this review helpful to you?
2 out of 5
Very nice staff. But rooms smell, the refrigerator on the room always empty, clogged sink, faucet not working, the pillows smell bad and the sheet of the bed smells bad. In the water park 💦 the floor heats up a lot and my feet got burn. Other than that the hotel was great and the entrance is beautiful.

Posted by on Aug 14, 2019

Was this review helpful to you?
5 out of 5

Posted by on Aug 5, 2019

Was this review helpful to you?
5 out of 5

Posted by on Jul 3, 2019

Was this review helpful to you?
5 out of 5
Absolutely loved it! The Staff is amazing, Scooby Doo, Felipe, Leonel, Ricardo, Michael, Acuarela the whole animation crew was absolutely great! Thank you all for making our vacation the greatest!!!

Posted by on Jun 28, 2019

Was this review helpful to you?
5 out of 5
The resort was so clean and the service was phenomenal

Posted by on Jun 22, 2019

Was this review helpful to you?
5 out of 5
Great experience! Every member of staff, from reception to housekeeping and servers were friendly and courteous. This resort is truly all inclusive! You spend money if you buy items at the leased shops on site, that’s it! Otherwise, the service is so great that you feel it necessary to tip $2 here and there. The staff do not expect it and serve you with a smile regardless of whether they receive tips or not. Always keep in mind that you’re in a different place with different styles of cooking and ingredients. I was fine the entire time. Others whose stomach are a bit more sensitive to seasonings and oils may react. As such, on these trips, be sure to pack Imodium, peptobismol, tums, and for the kids, some Tylenol, just in case as these are very expensive in these areas if you need them. My daughter caught a fever one night after being in the sun all day and then getting into the room in the cold a/c. It was late but the front desk immediately called the pharmacy who delivered the Tylenol at a charge of usd$32. This was paid directly to the pharmacy by me. It was not a hotel charge.It’s a stretch but I preferred to have it that night in case her fever spiked versus not have it at all. She was fine by the next day. Otherwise, drink only bottled water and bottled drinks and brush your teeth with bottled water. Just like with everywhere else, do not go out late by yourself no matter how safe it seems. It’s the ABCs of safety. With these precautions, you should be fine.

Posted by , from Sunrise, FL on Jun 14, 2019

Was this review helpful to you?

About the RIU Palace Punta Cana All Inclusive

Location Playa de Arena Gorda, Punta Cana, La Altagracia 23000

Renovations + Closures

This property is closed from 19 March 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included

Property Features

RIU Palace Punta Cana All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. RIU Palace Punta Cana All Inclusive offers its guests a full-service spa, a complimentary water park, and indoor tennis courts. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a children's pool, and a nightclub are also featured at the luxury RIU Palace Punta Cana All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 1 building
  • 676 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Indoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.2 km / 16.9 mi)
  • Parking: Free self parking

Room Amenities

RIU Palace Punta Cana All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

RIU Palace Punta Cana All Inclusive has 6 restaurants on site.

24-hour room service is available.

Nearby Activities

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site

Spa Services

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 72

Hotel Names

  • All Inclusive Punta Cana RIU
  • All Inclusive RIU Punta Cana
  • Palace RIU Punta Cana
  • Punta Cana Palace
  • Punta Cana Palace RIU
  • Punta Cana RIU
  • RIU All Inclusive Punta Cana
  • RIU Palace Punta Cana
  • RIU Palace Punta Cana All Inclusive
  • RIU Punta Cana Palace
  • RIU Palace Punta Cana All Inclusive All-inclusive property
  • RIU Punta Cana Inclusive incl
  • RIU Palace Punta Cana All Inclusive Punta Cana
  • RIU Palace Punta Cana All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
url importing http://www.travelocity.com/Punta-Cana-Hotels-RIU-Palace-Punta-Cana-All-Inclusive.h1502962-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Punta-Cana-Hotels-RIU-Palace-Punta-Cana-All-Inclusive.h1502962-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Punta-Cana-Hotels-RIU-Palace-Punta-Cana-All-Inclusive.h1502962-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.