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Ocean El Faro Resort - All Inclusive

5.0 star property
5-star beachfront property near Macao Beach

Choose dates to view prices

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Privilege Royal Master Suite | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead
Lobby
Outdoor wedding area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Bar

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Macao Beach
    ‪13 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪14 min drive‬
  • Place, Cana Bay Golf Club
    ‪22 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(252 reviews)
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

8.4 out of 10
Very good
(104 reviews)
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

8.6 out of 10
Excellent
(34 reviews)
  • 566 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Roof Top

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Roof Top

7.4 out of 10
Good
(32 reviews)
  • 1364 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite vista Jardín

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite vista Jardín

8.6 out of 10
Excellent
(8 reviews)
  • 628 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 1471 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite Swim Up - Adults Only

Privilege Master Suite Swim Up - Adults Only | Free minibar, in-room safe, desk, laptop workspace

Privilege Master Suite Swim Up - Adults Only

  • 1193 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead

Privilege Royal Master Suite

  • 1089 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Bávaro
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.0 out of 5, Very Good, 2,207 reviews
$426 nightly
The price is $426
Nov 30 - Dec 1
Total with taxes and fees
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

About the neighborhood

Punta Cana

Beachfront retreat .Your stay at this Uvero Alto property places you within 6 miles (10 km) of Macao Beach and Sirenis Aquagames Water Park. Cana Bay Golf Club and Punta Blanca Golf Course are within 12 miles (20 km).

What's nearby

  • Macao Beach - 13 min drive - 5.8 miles
  • Sirenis Aquagames Water Park - 14 min drive - 4.1 miles
  • Cana Bay Golf Club - 22 min drive - 10.2 miles
  • Punta Blanca Golf Course - 22 min drive - 11.0 miles
  • Iberostar Golf Course - 23 min drive - 12.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min walk
  • ‪El Mercado - ‬8 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Carnival - ‬9 min drive
  • ‪Coco Cafe - ‬8 min drive

About this property

Ocean El Faro Resort - All Inclusive

5-star beachfront property near Macao Beach
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 598 guestrooms or units
  • 3 levels
  • 18 buildings
  • 11 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 598 accommodations with private hot tubs and free minibar items. Rooms open to balconies. 49-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pool
  • Hot Tub
  • Breakfast included
4.3 out of 5, Excellent, 4,604 reviews
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 11 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Splash pad
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Guests should have 18 years old or older to access nightclub

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

How close is Ocean El Faro Resort - All Inclusive to the airport?

Ocean El Faro Resort - All Inclusive is 25.2 mi (45-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Ocean El Faro Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean El Faro Resort - All Inclusive.

How close is Ocean El Faro Resort - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Ocean El Faro Resort - All Inclusive offer free breakfast?

Ocean El Faro Resort - All Inclusive offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Ocean El Faro Resort - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (23-min drive) is nearby.

What time is check-in at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Ocean El Faro Resort - All Inclusive?

This property offers free self parking.

Does Ocean El Faro Resort - All Inclusive have a pool?

Ocean El Faro Resort - All Inclusive features 2 outdoor pools and a children's pool.

Does Ocean El Faro Resort - All Inclusive have a restaurant?

Ocean El Faro Resort - All Inclusive is home to El Mercado, which features international cuisine.

Does Ocean El Faro Resort - All Inclusive have a spa?

This property has a spa, which features massages, mani/pedis, and hydrotherapy.

How close is Ocean El Faro Resort - All Inclusive to downtown Punta Cana?

Ocean El Faro Resort - All Inclusive is 20.6 mi away from Punta Cana.

Reviews

Ocean El Faro Resort - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1806 out of 3411 reviews
Rating 8 - Good. 757 out of 3411 reviews
Rating 6 - Okay. 398 out of 3411 reviews
Rating 4 - Poor. 226 out of 3411 reviews
Rating 2 - Terrible. 224 out of 3411 reviews

Reviews

10/10 Excellent

Samaida, Fajardo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the housekeeping woman was not very friendly and i ask for towels also the street vendors next to bowling alley was so pushing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Angel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Soy de las personas que nunca dejo reseñas pero la realidad es que en este hotel perdimos nuestro dinero. Las habitaciones están llenas de humedad y cucarachas, no importa a cual habitación te cambien en todas pasa lo mismo. Las opciones de la comida son sumamente limitadas y hubo una noche que hicieron un buffet diferente que en realidad solo tenía 4 o 5 opciones. Por favor no vayan créanme que van a perder su dinero y van a pasar unas horribles vacaciones.
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at Ocean El Faro, made truly unforgettable thanks to our concierge, Carlos Enrique. From the very first day, Carlos went above and beyond to make sure every detail of our trip was seamless. Whether it was helping us secure the best dinner reservations or checking in on us daily with a warm smile. The resort itself was beautiful! Immaculate grounds, stunning views, and great amenities. However what really set our stay apart was the personal attention and genuine care Carlos showed. He anticipated our needs before we even thought of them and always followed up to make sure everything exceeded our expectations. We had a great time!
Stayed 6 nights in Aug 2025

4/10 Poor

María del Pilar

Traveled with group
Disliked: Staff & service
I recently stayed at this hotel with a group of friends, and unfortunately, our experience was far below expectations. The food was a major letdown. With the exception of the steak house, most of the options were bland and uninspired. The buffet at "El Mercado" felt like recycled leftovers—nothing tasted fresh, and the variety was poor. The only thing that was sometimes really good at the buffet was the grilled fish of the day, which was a pleasant surprise compared to the other offerings. Service at the buffet was especially bad; asking for something as simple as water or napkins meant waiting so long that you’d almost be done with your meal before they arrived, if at all. Basic amenities were also lacking. There were several days when there were no towels available at the pool. My friends’ rooms were missing towels, toilet paper, and shampoo, and sometimes housekeeping didn’t even clean the rooms. One friend had a particularly alarming experience when water started leaking from the ceiling in the middle of the night, making her fear the ceiling would collapse. on a positive note, Justina, the bar attendant at one of the pools, and her team were fantastic. They were friendly, attentive, and truly made our time at the pool enjoyable. Kevin from Expedia, who acted as our concierge, was also a lifesaver—he helped us resolve many issues with the hotel and assisted with restaurant reservations. Without him, our stay would have been more stressful.
Stayed 7 nights in Jul 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Nga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Martin St

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic, not the first time we come here and there’s a reason for that. The dining options all offer excellent food the service is great and the staff is always smiling and happy to help. This trip was made excellent also in part because of our butler named Kevin Paulino. This gem of a human was always smiling he would great us every evening at the restaurants he had reserved for us to see how the stay was going. He sent daily updates about weather and activities happening at the property. Anytime we needed anything for the room he was quick to act. Overall this was a phenomenal trip that we would all repeat and would be more than pleased to have Kevin again as our butler 10/10 We chose to go to the property in August even given the sargassum conditions , the hotel did their best to clean up but to be honest there is so much to do at the hotel from their pools to water park to their excellent lazy river we didn’t even feel like we were missing anything. This place is a do over every time! Martin
Every time there’s a new display!
Fun at the pool
Big kids being kids
Great wine selection
Stayed 9 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how kind the people were and the activitys were great..
Stayed 7 nights in Aug 2025

10/10 Excellent

Mariyam Adel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, and well-maintained. Everyone we interacted with was incredibly friendly, and the customer service was excellent. We had Kevin as our butler throughout our stay—he was wonderful and genuinely kind. He took care of all our reservations and made sure we didn’t have to worry about a thing. Overall, it was an amazing experience!
Stayed 5 nights in Aug 2025

10/10 Excellent

Briana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. I enjoyed the concierges, Kevin. The people were nice. The food was good. I am a fan of Royalton All-Inclusive, but I have a new place a try. Royalton is still #1 for me, but I would recommend Ocean El Faro to others.
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service Kevin gave to us as our butler was great- he was responsive with helping getting our room ac situation fixed right away. Thank you Kevin! Had to avoid and constantly say no to Staff dressed in white Hassling about free offers or free massages or free items. It would be nice if Bowling was open a little earlier. There was one lady at the ice cream parlor that gave bad attitude and had poor customer service- I didn’t get her name but I should have bc she was mean. Bartenders Gilbert Domingo & Dominick gave us excellent service- great guys with great attitude and professional. The ladies at Jelly playhouse were not necessarily rude but not friendly either- no hi no bye no smiles no how are you. No greeting. Nothing. I took my son there almost everyday of our 9 day stay. Only one lady at the playhouse greeted me nicely and with a smile and on our way out she gave us a lollipop. She made my day but I didn’t see her but that one time. The male photographer was great- very patient with picture taking and offered great poses; was hilarious and friendly. I don’t remember his name but he did tell me he was Mexican nationality. His great customer service skills and great attitude made me want to buy photos from him. He is exceptional! Nice experience with him overall.
Stayed 8 nights in Aug 2025

10/10 Excellent

Julian Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As per the resort very clean, family friendly resort. Staff were nice, helpful. Rooms very spacious, clean, bathrooms very spacious as well. Very easy to get around and all of the restaurants and necessities were easy to get to. If you like a relax family friendly resort then would highly recommend. Only issue was the beach due to seaweed season but other than that our stay here was great.
Stayed 5 nights in Aug 2025

8/10 Good

Corey

Stayed 4 nights in Aug 2025

10/10 Excellent

Joree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Kevin was amazing!! Overall, we had a great trip and the suite was beautiful! Very clean and a lot to do while you’re there.
Stayed 3 nights in Aug 2025

8/10 Good

Kandace

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the grounds, very clean and pretty. I did not care for the food too much. Besides El Mercados, there wasnt many options for breakfast and lunch. We ate at El Mercados for dinner the first night that we stayed and it was horrible. There should be more restaurants available for breakfast and lunch. The dinner options were fine. We ate at Sakura the 2nd night and it was just ok. The rice was crunchy ans our food was cold. The Italian restaurant was ok. My salmon was good. The Steakhouse was thw best 10 out of 10. The steaks were delicious. The ceasar salad was delicious. The carrot cake was delicious. Not a lot of activites though. But overall, I would give the resort 8/10.
Stayed 4 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
My room smelled like mold but they came with a dehumidifier. The food on the resort wasn’t the best. The had three good restaurants and two of those restaurants needed a reservation. But the resort is really nice the staff is friendly and nice. Shout out to
Stayed 4 nights in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was beautiful, Reinaldo took great care to make sure our stay was the best it could be. Thanks!
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 4 nights in Jul 2025

6/10 Okay

William, Rockville Centre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service needs work
Stayed 5 nights in Jul 2025

8/10 Good

Shante

Stayed 4 nights in Aug 2025

2/10 Terrible

Viviana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is overrated and has a bad smell of mold in the rooms. I had to change my room 3 times due to smell and last room I had a roach in it to then find out that another customer had the same issue. They move you around but will not give you credit for your inconvenience. I will never return again
Roach
Vents
Mold behind refrigerator and hole in wall.
Evidence of leak on walls
Stayed 7 nights in Aug 2025

8/10 Good

Jissel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Gerson, Homestead

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The places is amazing, room is amazing, the food at the restaurants is great, the beach was full of algae, but local beach down the road was amazing, the staff at the resort are not very attentive and kind of rude!!
Stayed 3 nights in May 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was like a small town with lots of activities at the pool or beach for both adults and kids . Staff were very friendly . Food was fresh . Lazy river was so much fun but dont forget to taje your inflatable tibe as they dont have any tube . In general it was mix of fun , exercise and relaxation . The intertainment team was excellent too .
Stayed 6 nights in Aug 2025

10/10 Excellent

Srujal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout..
Stayed 5 nights in Aug 2025