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Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
5-star beachfront property near Punta Espada Golf Course

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

2 outdoor pools, free cabanas, pool umbrellas
Creator video
3 bars/lounges, 2 swim-up bars, 2 poolside bars
2 outdoor pools, free cabanas, pool umbrellas
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪11 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

View all photos for Room (Paradise)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Paradise)

9.6 out of 10
Exceptional
(106 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Jr)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite (Jr)

9.8 out of 10
Exceptional
(12 reviews)
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Jimmy Buffett)

Suite (Jimmy Buffett) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

9.8 out of 10
Exceptional
(8 reviews)
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, pillowtop beds, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

9.6 out of 10
Exceptional
(25 reviews)
  • 516.7 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Suite (Swim-up)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite (Swim-up)

9.2 out of 10
Wonderful
(14 reviews)
  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up) | Premium bedding, pillowtop beds, minibar, in-room safe

Honeymoon Suite, Beachfront (Swim-up)

9.8 out of 10
Exceptional
(8 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Son of a Sailor)

Suite (Son of a Sailor) | Living room | Smart TV, Netflix, table tennis, toys

Suite (Son of a Sailor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Suite, Beachfront

Luxury Suite, Beachfront | Living room | Smart TV, Netflix, table tennis, toys

Luxury Suite, Beachfront

8.8 out of 10
Excellent
(17 reviews)
  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Junior)

Luxury Suite (Junior) | Balcony view

Luxury Suite (Junior)

9.4 out of 10
Exceptional
(46 reviews)
  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (SWIM-UP LUXURY)

9.4 out of 10
Exceptional
(56 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Cana

Beachside getaway.A stay at this property places you within half a mile (1 km) of Juanillo Beach and 6 miles (10 km) of Punta Espada Golf Course. Caleton Beach Club and Indigenous Eyes Ecological Park are also within 6 miles (10 km).

What's nearby

  • Juanillo Beach - 11 min walk - 0.6 miles
  • Punta Espada Golf Course - 8 min drive - 3.7 miles
  • Los Establos Cap Cana - 8 min drive - 3.4 miles
  • Punta Cana Beach - 9 min drive - 4.8 miles
  • Scape Park - 11 min drive - 4.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5-star beachfront property near Punta Espada Golf Course
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 268 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Aerial view

Dreams Cap Cana Resort & Spa - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 81 reviews
$408 nightly
The price is $408
Jul 13 - Jul 14
Total includes taxes and fees
Dreams Cap Cana Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience to the airport?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is 8.6 mi (17-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have an airport shuttle?

Airport shuttle services are not available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience.

How close is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offer free breakfast?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience does not offer free breakfast.

Is there a casino at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, there is no casino at this property.

What time is check-in at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

This property offers free self parking and valet parking.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a pool?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience features 2 outdoor pools.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a restaurant?

There are 10 onsite restaurants, offering options like barbecue, a poolside location, and ocean views.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a spa?

This property has a spa, which features prenatal massages, facials, and body treatments.

How close is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience to downtown Punta Cana?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is 8.4 mi away from Punta Cana.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 816 out of 1422 reviews
Rating 8 - Good. 263 out of 1422 reviews
Rating 6 - Okay. 179 out of 1422 reviews
Rating 4 - Poor. 90 out of 1422 reviews
Rating 2 - Terrible. 74 out of 1422 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

halie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best all inclusive resort- absolutely stunning
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

James M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Well maintained. Huge food selection/variety. Felt safe. Very clean.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great. Some of the amenities were hard to access or find. The ATM did not work. Nobody had change so I could tip staff. It seemed like a tactic.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Darwin Lynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone there was exceptional! ESPECIALLY our Butler Modesto! When we arrived to the Resort we found out that The name of the property had been changed to Dreams Cap Cana… which was fine, then we found out we had been UPGRADED to Preferred Guests that was the icing on our Anniversary CAKE! EVERYTHING from there was TOP TIER! This was the BEST Anniversary vacation to date! The Staff was EVERYTHING to ask for during your vacation. We have NOT 1 thing bad to say about Dreams Cap Cana! We hope to visit again soon in the near future and will request Modesto as out Butler again 20 out of 10!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Edward Brennan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Dreams Cap Cana More like a 3*, definitely not 4 or 5. My observations: Staff - Servers and bartenders very nice, however you will be constantly solicited by staff aggressively selling excursions, upgraded food and alcohol, spa services, and vacation club. While sitting by the pool, we were approached by someone every 30 mins which got quite annoying after the first day. You will also be offered a resort credit to sit through a vacation club presentation. Don’t fall for it! Our room also had concierge service, but I really don’t know what their function is, as no reservations are required for dining. Rooms - Our room was basic, but had a nice ocean-view balcony and an upscale bathroom with soaker tub and rain shower. All sounds great except that tub and shower were exposed to the rest of the room which could make getting washed a little awkward depending on who you are sharing a room with. You will have zero privacy. At least the toilet was in a separate water closet. If your room is in the same building as the main bar as ours was, be prepared to not get to sleep until after midnight as the nightly entertainment is outside in front of the bar. Entertainment starts at 8pm and moves inside to the sports bar/night club around midnight. Food - Food was just ok, more like 3 star than 5. Buffet had lots of options so we always ate well, especially at breakfast. Other restaurants were hit and miss. Entertainment - Typical resort singing/dancing, ok but nothing memorable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience! The safe was so friendly and helpful! I definitely will go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kathleen Ambrosio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review of Dreams Cana Resort (March 6 - March 10) I recently had the pleasure of staying at Dreams Cana Resort from March 6 to March 10, and overall, it was a beautiful experience. Upon arrival, the resort welcomed us with open arms, creating an inviting atmosphere that set the tone for our stay. The food was undoubtedly one of the highlights of our trip. Every meal was delicious, offering a variety of options that catered to different tastes. I truly appreciated the quality of the dining experience, which contributed to the overall enjoyment of our visit. What stood out the most was the staff. Every employee we encountered was respectful, friendly, and genuinely eager to ensure we had an outstanding stay. Their warm hospitality made us feel right at home. However, I must mention that the entertainment aspect of the resort left something to be desired. The entertainment options were not very engaging, and I noticed that the clientele skewed towards an older demographic. The nightclub often felt empty, and the sports bar rarely had patrons, which was a bit disheartening. If you're looking for lively nightlife or dynamic entertainment, this might not be the place for you. That said, if your goal is relaxation, Dreams Cana Resort is perfect. The serene environment is ideal for unwinding and enjoying some peace and quiet. Overall, I would give my stay a solid five stars. The stunning resort, delicious food, and exceptional staff made for a memorable getaway.
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves immensely, 1 set back was when my granddaughter got locked in the bathroom stall down a long hallway where there was no bodies around to help her(thank god for a cell ph) other than that we had a great time.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rogerio Sousa, CALEDON

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No beach, and or beach activities. Constant construction on the beach was noisy as well.
Stayed 7 nights in Mar 2025

10/10 Excellent

Randolph Lee White

Stayed 5 nights in Mar 2025

10/10 Excellent

Brianna Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was the best out of anywhere i've ever been. Everything was always so good. The service was also amazing and the staff there are so outgoing. Juan was mine and my groups personal butler and he was amazing.
Stayed 6 nights in Mar 2025

10/10 Excellent

David Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Amazing service! Amazing food! We will definitely be back.
Stayed 4 nights in Mar 2025

8/10 Good

Jeremiah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Modesto was an excellent host. The food was subpar. We had to leave the resort each day to get a good meal. Truthfully the food being terrible is our only complaint.
Stayed 5 nights in Mar 2025

10/10 Excellent

Keith T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently had the pleasure of staying at Dreams Cap Cana Resort, and I can confidently say it was an outstanding experience.The staff went above and beyond to ensure our stay was nothing short of perfect, and their hospitality truly made all the difference. A special mention must go to Victor and Yoenfry, two exceptional staff members who made our time at the Preferred Pool unforgettable. Their attentiveness, dedication, and personal touch were remarkable, as they consistently went out of their way to ensure we felt comfortable and well taken care of throughout our stay. Their service was truly top-notch, and they undoubtedly played a key role in making our vacation so enjoyable. Dreams Cap Cana is lucky to have such outstanding team members, and I hope they are recognized for their incredible efforts. They certainly deserve more than just five stars! While the beach at the resort is currently a bit rocky, the management is actively working to improve it by breaking up the rocks and making the area more usable. I’m confident the beach will be just as beautiful as the rest of the property, making for an even more perfect vacation destination. Overall, I would highly recommend Dreams Cap Cana Resort to anyone looking for a relaxing, luxurious getaway with top-tier service. Whether you’re enjoying the pool, dining at the restaurants, or relaxing in your room, the staff and the property itself ensure a wonderful experience.
Stayed 5 nights in Mar 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Jose Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena pagar, es buen hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor and his co-workers were amazing at the preferred pool area. Very attentive and super friendly.
Stayed 5 nights in Feb 2025

8/10 Good

Leann Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good Beach was under construction
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were treated like VIP’s the whole time. We were celebrating my birthday and our anniversary. Our butler Jorge was very helpful and kind. All of the staff were great. A wonderful experience
Stayed 5 nights in Feb 2025

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this as Margaritaville and we were looking forward to having things like bathrobes & a margarita maker in the room. We did not get any of these things. We did though enjoy our butler, Jorge. He was super helpful. Making dinner reservations for us everyday. Setting up coffee delivery for us every morning. Also, the biggest downfall was no beach. I see they are in the process of making a beach. One other thing i would like to note that we heard many people also talk about is the lighting in the bathroom. It was so dark-This is an issue.
Stayed 5 nights in Feb 2025