"They were so very helpful with changing our room location to be close to our family, sending us an itinerary each day of all activities, calling and c ... " More
Beachside getaway
With a stay at this Uvero Alto property, you'll be within half a mile (1 km) of Sirenis Aquagames Water Park and 9 miles (15 km) of Macao Beach. Punta Blanca Golf Course and Cana Bay Golf Club are within 16 miles (25 km).
All-inclusive
This smoke-free property features free water park access, a full-service spa, and 9 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Feb 9, 2023 by Erika Zenic - Hospitality Manager
Dear Chandler Froyd,It is a pleasure to receive your review about our resort Grand Sirenis Punta Cana Your comments are greatly appreciated as it gives us the inspiration to keep working very hard to strive for excellence. Nothing rewards us more than knowing you enjoyed our beautiful resort and the amazing service offered from our Manager on Duty Josue Santos. He will be informed about your kind words.We cannot wait to have the opportunity to welcome you back soon.Cordially,Erika ZenicHospitality Manager
Jan 9, 2023 by Erika Zenic - Hospitality Manager
Dear Rita Yvonne,We highly appreciate that you have taken part of your time to give us the feedback of your experience at Grand Sirenis Punta Cana Resort.We are so unsatisfied for not having completed our main goal of 100% satisfaction you and your family, and we would like to express our apology for every inconvenience you had during the stay. Let us extend our most sincere apology for any inconveniences you might have encountered during your stay. All your comments about the weak points have been read by me, and we will put immediately some corrective measures to strengthen.We really hope to have the opportunity to welcome you in future holidays.Warmest regards,Erika ZenicHospitality Manager
Dec 31, 2022 by Ericka Zenick, Assistant Manager.
Dear Debashish,Thank you very much for taking the time to evaluate our services at Grand Sirenis Punta Cana ResortYour perfect qualification fills us with satisfaction knowing that we are well directed on the path of excellence. We are glad that you loved the the friendly staff and our Spa.All your comments on the points of improvement will be taken in the highest consideration to correct them.We are going to pass your remarks to the Josue Santos, the night manager, to congratulate him.We would like to have the possibility of giving you an experience that you will never forget.Cordially,Erika ZenicAssistant Manager
Dec 31, 2022 by Ericka Zenick, Assistant Manager.
Estimada Marleny,Thank you very much for taking the time to evaluate Estimado Gloriann Rosado,El tiempo invertido en compartir su opinión sobre nuestro resort Grand Sirenis Punta Cana & Aquagames es bien valorado.Es sumamente gratificante confirmar a través de sus positivas palabras que hemos logrado satisfacer todas sus necesidades e ir más allá de todas sus expectativas. Principalmente porque nuestro objetivo principal es lograr su satisfacción al 100%. Apreciamos sus positivas menciones sobre el personal. Será un placer trasmitir sus felicitaciones a nuestros colaboradores.¡No podemos esperar para recibirle una vez más!Cordialmente,Erika ZenicAsistente de Dirección
Nov 26, 2022 by Erika Zenic - Assistant Manager
Estimado Gloriann Rosado,El tiempo invertido en compartir su opinión sobre nuestro resort Grand Sirenis Punta Cana & Aquagames es bien valorado.Es sumamente gratificante confirmar a través de sus positivas palabras que hemos logrado satisfacer todas sus necesidades e ir más allá de todas sus expectativas. Principalmente porque nuestro objetivo principal es lograr su satisfacción al 100%. Apreciamos sus positivas menciones sobre el personal. Será un placer trasmitir sus felicitaciones a nuestros colaboradores.¡No podemos esperar para recibirle una vez más!Cordialmente,Erika ZenicAsistente de Dirección
Aug 16, 2022 by Erika Zenic - Assistant Manager
Dear Maria, Thank you very much for taking the time to evaluate our services at Grand Sirenis Punta Cana Resort & Aquagames. Your perfect qualification fills us with satisfaction knowing that we are well directed on the path of excellence. We are glad that you loved the excelent service especially the one from Josue Santos which will be congratulated for your positive mention. We would like to have the possibility of giving you an experience that you will never forget. Cordially, Erika Zenic Assistant Manager
Jun 28, 2022 by Erika Zenic - Assistant Manager
Dear Janet, We appreciate the time invested to share us your comments about the resort Grand Sirenis Punta Cana & Aquagames. The main goal to which we aim is to guarantee the maximum satisfaction of each of our guests. Your inspirational comments are a beautiful gift confirming that we are addressing to the correct path. Receive our gratitude for your positive recognizing in regards to the good selction of food, a la cart restaurants, the room and the nice property. We will continue to work very hard to give you an even better experience that is in a future visit. Best regards, Erika Zenic Assistant Manager
Jun 11, 2022 by Erika Zenic - Assistant Manager
Dear David, Let us thank you for taking the time to give us your review about your recent stay at Grand Sirenis Punta Resort & Aquagames. We really appreciate your positive remarks about our pretty rooms. How disappointed is to know we could not meet all your expectations, especially because our commitment is based on the maximum satisfaction of all our guests. Allow us to express our sincere apology for not giving a 100% pleasant stay. All your comments in regards to the service and facilities have been carefully read by me. Each responsible department is now aware of the weak points that we can improve. Also, tools and suggestions have been given each manager in charge to avoid any situation that resembles what you described. We hope we have a chance to look for a second opportunity to show what can a truly Sirenis experience can be. Cordially, Erika Zenic Assistant Manager
May 1, 2022 by Erika Zenic - Assistant Manager
Dear Malgorzata, We value that you have dedicated part of your time to be able to give us your score about our Grand Sirenis Punta Cana & Aquagames resort. It is very satisfying that our mission of gift an unforgettable experience and going above the expectations have been archived with your vacations. The whole Grand Sirenis Team will be waiting for you with open arms for a second holiday. Best regards, Erika Zenic Assistant Manager
May 11, 2022 by Erika Zenic - Assistant Manager
Dear Erica, It is a pleasure to receive your review about our resort Grand Sirenis Punta Cana & Aquagames. Your comments are greatly appreciated as it gives us the inspiration to keep working very hard. Thank you for recognizing all the positive aspects you definitely enjoyed and thank you for sharing your comments about the great time you had because of the fun amazingly friendly staff. We will be addressing your congratulations to Henry, Ishmael, Jose Migue, Josue, Leonel, Victor Rodolfo and Janie We really hope to have the opportunity to welcome you in future holidays. Warmest regards, Erika Zenic Assistant Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. This 4-star Punta Cana property is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests are served free buffet breakfast daily.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand (Cost) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.
2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property accepts local currency (DOP) only for all onsite payments.
Per the property, all staff members at this property are fully vaccinated against COVID-19.
Guests will receive key retrieval information.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
