With a stay at this Uvero Alto property, you'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).
This smoke-free property features free water park access, a full-service spa, and 9 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
The 813 individually decorated guestrooms offer WiFi and minibars. Other amenities include balconies, TVs, and room service.
Nov 7, 2021 by Ksenia Romashova Assistant Manager
Dear George, We appreciate the time invested in leaving us your review about your stay at the Grand Sirenis Punta Cana & Aquagames resort. Being a company dedicated to the satisfaction of our visitors, we are proud to know that we reached more than meeting their expectations, they could feel the commitment and dedication of our collaborators to make their stay a memorable vacation. We will congratulate Jean Marte and Elizabeth for their excellent job, as well as Chef Antonio for their kindness and dedication. Also, we appreciate your remarks that are going to help us raising the level of our services. We will continue working very hard so that our actions bring us closer to excellence every day. Cordially Ksenia Romashova Assistant Manager
Oct 28, 2021 by Ksenia Romashova Assistant Manager
Dear Siunly, Thank you for choosing our hotel for your vacation and for sharing your impression of your stay at our Grand Sirenis Punta Cana Resort & Aquagames. We are happy that you had an overall pleasant stay and stuck out great staff and music all over the resort. We would be also glad to receive any additional comment that would help us to identify our opportunity areas in order to improve. We hope we have a chance to look for a second opportunity to grant you an even better experience. Best regards, Ksenia Romashova Assistant Manager
Sep 19, 2021 by Erika Zenic - Assistant Manager
Dear Timoty, It is a pleasure to receive your review about our resort Grand Sirenis Punta Cana. As a customer service-oriented company, we are truly committed to guaranteeing the maximum level of satisfaction of all our guests. We really appreciate that you find an enjoyable time at the resort thanks to all the nice and lovely facilities, especially our swimming pool, the Japanese restaurant, shows and our lovely staff. We want to let you know that we feel dissatisfied for not being able to accomplish your 100% satisfaction. We really appreciate your detailed feedback, which helps us to identify specifically the areas of opportunity in order to improve them. We comprehend that the seaweed at the beach can be annoying. However, we are in charge of a sanitary program to clean the beach area daily and use them as a fertilizer to create a greener planet. We promise you won’t forget the next experience you live at Grand Sirenis Punta Cana. Cordially, Erika Zenic Assistant Manager
Aug 20, 2021 by Ksenia Romashova Assistant Manager
Dear Guest, Thanks for being so faithful to our hotel chain and for sharing your great reviews about our staff and your memorable vacation at our resort Grand Sirenis Punta Cana. We work so hard to make a memorable experience for our valued guests so that it’s nice to hear that our team’s hard work pays off. We are more than pleased to receive an excellent score and mentions of our beautiful areas, inmaculate cleaning and service of our staff, especially Alberto who has received your kind words. It will be a pleasure meeting you again and ensuring you spend another great vacation with our Grand Sirenis Team! See you soon, Ksenia Romashova Assistant Manager
Feb 21, 2021 by Marco Mendoza Inhouse Manager
Thank you for choosing Grand Sirenis Punta Cana for your recent vacations and for share your valuable review. On the other hand we are deeply sorry because we can’t exceed your expectations regarding the food I would like to you give us a second chance in a near future.
Dec 17, 2020 by Ksenia Romashova Assistant Manager
Dear Guest, Thank you for taking the time to review Grand Sirenis Punta Cana Resort & Aquagames as we do believe customers´ feedback is the most valuable resource for the company. First of all, please receive our gratitude for highlighting an excellent beach area of the resort that is our natural richness that we try to maintain in the best state possible. At the same time, we offer the most sincere excuse for not having met your expectations regarding our resort and for any inconvenience that may have been caused. We are very sorry that you had a trouble with a stomach, however we have to point that change of the climate, different kind of food and drinks can cause stomach malaise independently of the quality or type of alimentation, as known as travellers sickness. We sincerely hope that you are feeling much better. Again we apologize for not being able to meet your expectations, but we hope this is not a reason to give up Grand Sirenis Punta Cana for a future vacation. Cordially, Ksenia Romashova Assistant Manager
Feb 2, 2020 by Ksenia Romashova Asistente de Dirección
Estimado Huésped Muchas gracias por su calificación. Es un verdadero placer saber que pudimos satisfacer sus expectativas. Su comentario realmente alienta a nuestro equipo a mejorar en todos los aspectos y continuar brindando el excelente servicio que nuestros huéspedes esperan. Esperamos verlo pronto! Saludos cordiales, Ksenia Romashova Asistente de Dirección
Jan 30, 2020 by Ksenia Romashova Assistant Manager
Dear Joanna, Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home in Grand Sirenis Punta Cana Resort Casino & Aquagames. We highly appreciate that you described the incredible service from our staff, nice modern rooms and great food choices. We are so glad that you have felt accommodated by the excellent performance done by our team. We remain at your service and sincerely hope to have you back soon. Kind regards, Ksenia Romashova Assistant Manager
Jan 9, 2020 by Ksenia Romashova Assistant Manager
Dear Guest, On behalf of the Management and staff of Grand Sirenis Punta Cana Casino & Aquagames receive our gratitude for taking the time to make a review of your recent experience. Thank you for let us know that you enjoyed our nice modern rooms and great service from our staff. We are very sorry about the inconvenience with the restaurants, we are going to pass it to the manager in charge in order to take immediate action. I hope that despite these inconveniences you would be able to grant us another chance in the future and to see yourselves the positive changes that we are implementing. Sincerely, Ksenia Romashova Assistant Manager
Dec 1, 2019 by Ksenia Romashova Assistant Manager
Dear Anushka, Thank you for choosing our hotel for your vacation and for sharing your impression about your stay at our resort. It is a pleasure to know that you enjoyed our great location and beach, as well as Brasilian restaurant, we are very happy to know that our team provided an excellent service. However, we deeply regret that you did not find the food to your satisfaction and we wish to extend our apologies for any inconvenience about this matter. Your comments are really appreciated, as they help us in our continuous effort to exceed the expectations and experiences of our guests. Once again, thanks for your valuable comments since it is mostly through the comments of our guests that we realize the improvements that must be made and this constantly leads us towards excellence. Best regards, Ksenia Romashova Assistant Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive was completed in December 2018. This 4-star Punta Cana property is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand (Cost) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property accepts local currency (DOP) only for all onsite payments.
Per the property, all staff members at this property are fully vaccinated against COVID-19.
Guests will receive key retrieval information.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.