Live Aqua Punta Cana - All Inclusive - Adults Only

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

Choose dates to view prices

Photo gallery for Live Aqua Punta Cana - All Inclusive - Adults Only

Building design
Private beach, beach cabanas, sun loungers, beach umbrellas
55-inch flat-screen TV with cable channels, table tennis
Lobby
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪7 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Cana Bay Golf Club
    ‪22 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite Garden View, 1 King

9.0 out of 10
Wonderful
(64 reviews)
  • 590 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View, 2 Double

9.4 out of 10
Exceptional
(28 reviews)
  • 590 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Pool View 1 King

9.6 out of 10
Exceptional
(35 reviews)
  • 590 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View, 2 Double

9.8 out of 10
Exceptional
(11 reviews)
  • 590 sq ft
  • Sleeps 3
  • 2 Double Beds

Aqua Junior Suite Swim-up Garden View

8.6 out of 10
Excellent
(36 reviews)
  • 626 sq ft
  • Sleeps 2
  • 1 King Bed

Aqua Junior Suite Swim-up Pool View

9.6 out of 10
Exceptional
(36 reviews)
  • 626 sq ft
  • Sleeps 2
  • 1 King Bed

Fuego Suite Partial Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • 670 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Tierra Suite Ocean Front

10.0 out of 10
Exceptional
(11 reviews)
  • 861 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Viento Suite Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • 721 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Honeymoon Junior Suite Swim Up

9.0 out of 10
Wonderful
(7 reviews)
  • 626 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Deluxe Garden View, 1 King

9.4 out of 10
Exceptional
(10 reviews)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Deluxe Garden View, 2 double

8.6 out of 10
Excellent
(8 reviews)
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Deluxe Pool View, 1 king

8.8 out of 10
Excellent
(8 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Deluxe Pool View, 2 double

8.6 out of 10
Excellent
(7 reviews)
  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

Fuego Suite Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 667 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Punta Cana

Beachside getaway.With a stay at this Uvero Alto property, you'll be within 6 miles (10 km) of Macao Beach and 25 miles (40 km) of Bavaro Beach. Juanillo Beach is 30 mi (48.3 km) away.

What's nearby

  • Sirenis Aquagames Water Park - 7 min drive - 1.9 miles
  • Macao Beach - 14 min drive - 6.4 miles
  • Cana Bay Golf Club - 22 min drive - 10.8 miles
  • Arena Gorda Beach - 28 min drive - 12.7 miles
  • Bavaro Beach - 36 min drive - 19.6 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 35 min drive

Restaurants

  • ‪Carnival - ‬3 min walk
  • ‪Wink - ‬9 min walk
  • ‪Spoon - ‬9 min walk
  • ‪Coco Cafe - ‬2 min walk
  • ‪The Strip Grill - ‬9 min walk

About this property

Live Aqua Punta Cana - All Inclusive - Adults Only

5-star beachfront property near Sirenis Aquagames Water Park
Live Aqua Punta Cana - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Live Aqua Punta Cana - All Inclusive - Adults Only you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 347 guestrooms or units
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Meeting rooms
  • 14212 sq ft of conference space
  • 1320 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Live Aqua Punta Cana - All Inclusive - Adults Only offers 347 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters. A pillow menu is available. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Pilates classes
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (59 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 8100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 8100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana Punta Cana
Punta Cana Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana
Infiniti Punta Cana Punta Cana
Infiniti Hotel
Infiniti
Infiniti Punta Cana
Live Aqua Beach Resort Punta Cana
Live Aqua Punta Cana All Inclusive Adults Only
Live Aqua Beach Resort Punta Cana All Inclusive Adults Only
Live Aqua Punta Cana - All Inclusive - Adults Only Punta Cana

Frequently asked questions

How close is Live Aqua Punta Cana - All Inclusive - Adults Only to the airport?

Live Aqua Punta Cana - All Inclusive - Adults Only is 25.7 mi (35-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Live Aqua Punta Cana - All Inclusive - Adults Only?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Live Aqua Punta Cana - All Inclusive - Adults Only on Nov 30, 2025 start from $332.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have an airport shuttle?

Airport shuttle services are not available at Live Aqua Punta Cana - All Inclusive - Adults Only.

How close is Live Aqua Punta Cana - All Inclusive - Adults Only to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Live Aqua Punta Cana - All Inclusive - Adults Only offer free breakfast?

Live Aqua Punta Cana - All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Live Aqua Punta Cana - All Inclusive - Adults Only?

No, there is no casino at this property, but Casino Avalon Princess (23-min drive) is nearby.

What time is check-in at Live Aqua Punta Cana - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Live Aqua Punta Cana - All Inclusive - Adults Only?

This property offers free self parking and valet parking.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have a pool?

Live Aqua Punta Cana - All Inclusive - Adults Only features 5 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have a restaurant?

There are 8 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have a spa?

This property has a spa, which features body treatments, reflexology, and thalassotherapy.

How close is Live Aqua Punta Cana - All Inclusive - Adults Only to downtown Punta Cana?

Live Aqua Punta Cana - All Inclusive - Adults Only is 21.9 mi away from Punta Cana.

Reviews

Live Aqua Punta Cana - All Inclusive - Adults Only Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1603 out of 2266 reviews
Rating 8 - Good. 356 out of 2266 reviews
Rating 6 - Okay. 176 out of 2266 reviews
Rating 4 - Poor. 60 out of 2266 reviews
Rating 2 - Terrible. 71 out of 2266 reviews

Reviews

4/10 Poor

Jose

Stayed 4 nights in May 2025

10/10 Excellent

kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort. Very clean and staff is very friendly. Variety of food options!
Stayed 6 nights in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the whole property is very beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Jalene A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool outside the room was a great touch to the trip. Love that there are different pools we can get in to, great food, entertainment everyday the people are wonderful, also one of the most comfortable beds we’ve slept on in any hotel. The staff is great super nice, very helpful, would highly recommend to my friends and family.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shenae

Stayed 3 nights in Jul 2025

4/10 Poor

Herman

Disliked: Property conditions & facilities, room comfort

Birthday trip, last one here.

Great lobby area with the water falls, good service, very pushy time share salesman, good food, poor swin-up room #3111 smell like mildew and mold as you can see in the pictures was only given spray to refresh the room, but that didn't work. Will not be back too many other resorts to deal with this on vacation.
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Erwan Dimbisoa, Missouri City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service !
Stayed 7 nights in Aug 2025

10/10 Excellent

Cameron

Stayed 4 nights in Aug 2025

10/10 Excellent

Sean Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review of Live Aqua Punta Cana First and foremost, I never write reviews about anything, but this is well worth me saying what I have to say. We are a couple in our late 30’s, early 40’s and decided to come here to turn up a bit, but also RELAX and UNWIND. This place is the perfect medium to do both. This place is really what you make it. Upon arrival, the big doors open and you instantly are hit with a soothing smell, you hear the waterfall, it’s just instant peace. We booked the swim out room, so we were VIP. I say GO FOR THE SWIM UP ROOMS. Top shelf drinks ( Don Julio, Hennessy, 1800, etc) it’s worth it for sure. Smooth and easy check in with a hand massage and top shelf drinks. By far the easiest check in I’ve ever been to. Next we went to our swim up room, I asked could we NOT be on the construction side, and we still ended up there. No big deal, we are on vacation. The room was amazing! It was kinda awkward going to your swim up room, and seeing construction guys looking down at you, and hearing dump trucks. I know it will be a family/ kids resort next door, I’d still wouldn’t want to be on that side once it’s completed. Anyway,our door battery was low, and it wouldn’t let us in. They sent 3 people over to fix it until it was finally fixed. I went to the main lobby and told them issue. The next day our butler, YRANI, which I hate using that term, she was more like our friend, upgraded us to the Tierra room, OCEAN VIEW. FREE! Huge upgrade in our favor to cove
Stayed 4 nights in Aug 2025

8/10 Good

Rosa, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in Aug 2025

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Live Aqua Punta Cana was simply perfect. The hotel is beautiful, and the experience was marked by first-class service. I want to especially thank the staff for their impeccable attention, kindness, and professionalism. Thanks to them, every moment was special. Highly recommended and looking forward to returning!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness
Stayed 7 nights in Jul 2025

6/10 Okay

Toscha, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I may try this resort again, but it was issues during our stay. They checked us in and said it was only 1 for the reservation. My key, bracelet, didn’t work. Had to ask for snacks, that were given as all inclusive. There was no hot water in my room. We were moved to a really nice room by Noris. It was so kind of him. However, my phone didn’t work. The bed was very comfortable! Hibachi was good when it was open. At the Mexican restaurant the chicken fajitas was so good!! Nati was very helpful with excursions. The 9 in 1 was so much fun!!! Be patient with the bell guys, they are kind and will give you good information. Entertainment was nice also. Sadly, the swim up bar closes at 7.
Stayed 4 nights in Jul 2025

6/10 Okay

Ricky

Liked: Room comfort

Feels more like a soft opening not an est resort.

Live Aqua has the potential to be awesome! The grounds are amazing but our experience was a bit lackluster. We were there celebrating our 30th Anniversary and was looking forward to some alone couple time. This is the place if you want peace in place of a party atmosphere so that was great. Reading prior reviews we were hoping for a butler that went up and above. Unfortunately for us we did not feel that was the case. He sent a daily text but seemed to drop the ball in a personal connection. The beach was totally unusable. The amount of seaweed and smell were very off putting. If this is important to you, you will be disappointed. The room was spacious, well laid out and functional. Our private pool was phenomenal and much enjoyed when we felt like a break from the public pool. The only real drawback was the rooms smell. It was of a strong mildew/mold and we never really got used to it. The food was pretty inconsistent. It was either really good or really nothing special. Several times ordering we were told they were out of items and the language barrier was a problem on several occasions. The breakfast and lunch buffets were always delicious and had a wide variety. Drinks were also inconsistent. My spouse likes a good old fashioned and never had a duplicate as there seemed to be 101 ways of making them. Also worth mentioning is they were fair weak as well. So for the money was anticipating more. Would definitely go back if these problems were solved!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good resort. Clean and up to date! Our butler, Pedro was amazing! We will be coming back to stay when visiting again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence James Nuble

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the food
Stayed 4 nights in Aug 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 6 nights in Jul 2025

4/10 Poor

ivan

Traveled with partner
Buyer BEWARE , this is a hub for Time Share , so the same suite we paid for was $1500 less for the time share folks let alone the class of people was very interesting at best , we had a private swim out pool that wasn’t private at all, one of the pool guys interrupted our couples tune of just hanging out at our pool and decided to check the skimmers , they came to our terrace and checked our jacuzzi which this could have all waited until we weren’t at our pool. At the time of all this I was massaging my wife’s foot and the pool guy decided to grab my wife’s other foot and tickle the bottom of her foot which really threw us both off (we made an official complaint and no one followed up with us) .. Service at the restaurants very poor .. Sadly it was our 10 year anniversary and that’s our memory but we made the best of it. Stay at Secrets Resorts or Sandals if your looking for impeccable service and hospitality.
Stayed 4 nights in Jul 2025

8/10 Good

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Olawale Ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.I will do it again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenay

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, easy check in process even with paying at property. Would highly reccomend
Stayed 4 nights in Jul 2025