Excellence El Carmen - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

Choose dates to view prices

Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Property video
46-inch LED TV with cable channels, TV
View from room
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Playas Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪4 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Cana Bay Golf Club
    ‪29 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪68 min drive‬

Room options

Junior Suite Pool View

8.8 out of 10
Excellent
(65 reviews)
  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

8.6 out of 10
Excellent
(45 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(28 reviews)
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(3 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(5 reviews)
  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 2500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(5 reviews)
  • 1800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(16 reviews)
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Punta Cana

On the beach.A stay at this Uvero Alto property places you within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 4 min walk - 0.3 miles
  • Macao Beach - 20 min drive - 7.8 miles
  • Cana Bay Golf Club - 29 min drive - 12.1 miles
  • Arena Gorda Beach - 33 min drive - 14.2 miles
  • Bavaro Beach - 48 min drive - 21.4 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Wink - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪The Strip Grill - ‬4 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 46-inch LED TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

How close is Excellence El Carmen - Adults Only All Inclusive to the airport?

Excellence El Carmen - Adults Only All Inclusive is 27 mi (45-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Excellence El Carmen - Adults Only All Inclusive have an airport shuttle?

Excellence El Carmen - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of DOP 14376.39 per vehicle, roundtrip.

How close is Excellence El Carmen - Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Excellence El Carmen - Adults Only All Inclusive offer free breakfast?

Excellence El Carmen - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence El Carmen - Adults Only All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (27-min drive) is nearby.

What time is check-in at Excellence El Carmen - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence El Carmen - Adults Only All Inclusive?

This property offers free self parking, valet parking, and extended parking.

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Excellence El Carmen - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence El Carmen - Adults Only All Inclusive have a restaurant?

Excellence El Carmen - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence El Carmen - Adults Only All Inclusive have a spa?

Pamper yourself with a day at Miile, where you can enjoy mani/pedis, prenatal massages, and facials.

How close is Excellence El Carmen - Adults Only All Inclusive to downtown Punta Cana?

Excellence El Carmen - Adults Only All Inclusive is 22.9 mi away from Punta Cana.

Reviews

Excellence El Carmen - Adults Only All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1857 out of 2568 reviews
Rating 8 - Good. 396 out of 2568 reviews
Rating 6 - Okay. 166 out of 2568 reviews
Rating 4 - Poor. 58 out of 2568 reviews
Rating 2 - Terrible. 91 out of 2568 reviews

Reviews

10/10 Excellent

Julian

Stayed 3 nights in Jul 2025

8/10 Good

Michael George

Stayed 6 nights in Jun 2025

10/10 Excellent

Erhunosere

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful aesthetics!! Calm and eye stunning landscape. The staff are all welcoming and friendly people ! 10/10
Stayed 5 nights in Aug 2025

10/10 Excellent

Abanob M

Stayed 4 nights in Sep 2025

6/10 Okay

Virna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I love how friendly and educated is the staff. What I didn’t like is all restaurant are a la carte and has dress code so if you are like me that travel as simple as possible you will not have access to those restaurant. I was expecting buffets
Stayed 6 nights in Sep 2025

8/10 Good

Itamar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
want to first focus on the positive things and give credit where it’s due . The property is beautiful and clean . The food was consistently a 10/10 especially the Lobster bar . We were celebrating my boyfriend’s birthday and they made our time in the Magna restaurant unforgettable . Marleny and her crew decorated the section and also made an amazing cake for us. All of the staff were always smiling and greeted us. Hector our bellman was very helpful also. I had an issue the first day of my trip in which my AC was not working and although they switched my room the following day , the ladies in the excellence club check in were not empathetic at all. They did not care and in fact hung up the phone on me multiple times . Even in person they showed no interest in helping. Berenice was the only person there that showed interest. And I appreciate her . I was given a free spa day and Angela at the spa was a 10/10.
Stayed 3 nights in Sep 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean, food is very good, service good job. Paradise for honeymoon.
Everything about this place is Excellent indeed.
Stayed 3 nights in Sep 2025

6/10 Okay

MAX, Southampton

The people working here are extremely loud and unprofessional. They congregate and just talk, laugh, and scream instead of doing their job. Management does nothing to stop it. Also. If you don’t tip their every move, they will ignore you. Finally, you don’t get any special treatment if you're in the club vs regular areas. However, if you're in the club, they will do everything possible to milk you for more tips. Vendors on the beach will also bombard you every few minutes and it's even worst in the club area. Room service is less than average and they would leave things out on purpose so you can tip them when they bring it later. Other Excellence properties in Mexico are much better. I would not go back to DR.
Stayed 11 nights in Sep 2025

10/10 Excellent

Coti Robyn Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous, rooms were clean, staff was friendly, lots of bar and restaurant options, minibar refilled daily with beer and mixers, full sized bottles of liquor in room.
Stayed 6 nights in Aug 2025

4/10 Poor

Enkelejda

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t complain about a thing this resort was wonderful.
Stayed 6 nights in Aug 2025

2/10 Terrible

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lock your belongings up. I had something stolen.
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome time
Stayed 7 nights in Sep 2025

10/10 Excellent

Ashton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Excellence El Carmen! The rooms are large, have plenty of amenities and plugs to charge all your devices. We ate at the delicious restaurants but had room service just as much. Service was quick and patient. I’ll definitely be visiting other Excellence locations after this trip.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sammer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 8 nights in Aug 2025

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 7 nights in Jul 2025

2/10 Terrible

Mackia

Stayed 4 nights in Sep 2025

10/10 Excellent

Edith Carmen Chira, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, very beautiful grounds, amazing service! ❤️❤️❤️❤️❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic relaxing scenic place

Amazing views, relax, hospitality, food options. First time and super impressed, we enjoyed it fully.
Stayed 11 nights in Aug 2025

10/10 Excellent

Obed Serrano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, with a beautiful beach. There was some sargassum on a couple of days, but they were working really hard to remove it. Staff is what makes this property excellent. They were kind, helpful, personable, and genuinely trying their best to make us feel spoiled. From housekeepers to waiters and bartenders and members of the entertainment team, they all did their best to ensure we had a great vacation! A few names worth mentioning are: Hanser (breakfast, set up chez isabelle for us), Estevinsion (who whooo), Robinson, Irenise (housekeeping) and Yari, Carlos, and Miss Kayla from the entertainment team. You are the reason why we will return!
Stayed 5 nights in Aug 2025

10/10 Excellent

Weam

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around! Was my first time in the DR and would need be back to Excellence El Carmen! Strongly recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Josue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Just wished there were more things to do at the hotel during the afternoon
Stayed 4 nights in Sep 2025

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a superb value for an all inclusive stay with all of the perks and amenities. I booked a room with two double bed and upon check in was given a king. The staff quickly got a room with two doubles ready with our check in items and had us upgraded to a different building. There are a lot of daily activities which you can participate in or avoid if you want more quiet and seclusion. Everything was clean and the staff were all amazing. The restaurants were good but not 5star. The Grill was our favorite even though it was only open every other night. The beach area was nice with more than enough umbrellas and beds for everyone so no need to rush out in the am and save a spot like some resorts. The beach had an exorbitant amount of seaweed washing ashore our entire stay (not sure if this was just a seasonal event?) which the staff endlessly tried to tackle but it prevented us from wanting to bathe in the sea. Our vacation was wonderful and would recommend Excellence el Carmen!
Stayed 4 nights in Sep 2025