See all properties

Excellence El Carmen - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

Choose dates to view prices

Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Front of property - evening/night
46-inch LED TV with cable channels, TV
View from room
View from room

Popular amenities

  • Bar

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪5 min walk‬
  • Macao Beach
    ‪20 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪48 min drive‬

Room options

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

1 bedroom, premium bedding, down comforters, free minibar

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

1 bedroom, premium bedding, down comforters, free minibar

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.0 out of 10
Wonderful
(10 reviews)
  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)
  • 2500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

1 bedroom, premium bedding, down comforters, free minibar

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(5 reviews)
  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(24 reviews)
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(26 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

8.6 out of 10
Excellent
(40 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(3 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(3 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

1 bedroom, premium bedding, down comforters, free minibar

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

1 bedroom, premium bedding, down comforters, free minibar

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite Pool View

8.8 out of 10
Excellent
(58 reviews)
  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.4 out of 10
Exceptional
(15 reviews)
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

1 bedroom, premium bedding, down comforters, free minibar

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Yoga

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Cap Cana
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.8 out of 5, Exceptional, 1,013 reviews
$596 nightly
The price is $596
Jul 28 - Jul 29
Total includes taxes and fees
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

About the neighborhood

Punta Cana

On the beach.A stay at this Uvero Alto property places you within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 5 min walk - 0.3 miles
  • Macao Beach - 20 min drive - 8.0 miles
  • Cana Bay Golf Club - 28 min drive - 12.5 miles
  • Iberostar Golf Course - 29 min drive - 15.1 miles
  • Arena Gorda Beach - 34 min drive - 14.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Poolside bar

Excellence Punta Cana - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.6 out of 5, Wonderful, 2,385 reviews
Excellence Punta Cana - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 46-inch LED TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

How close is Excellence El Carmen - Adults Only All Inclusive to the airport?

Excellence El Carmen - Adults Only All Inclusive is 27 mi (45-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Excellence El Carmen - Adults Only All Inclusive have an airport shuttle?

Excellence El Carmen - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of DOP 14376.39 per vehicle, roundtrip.

How close is Excellence El Carmen - Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Excellence El Carmen - Adults Only All Inclusive offer free breakfast?

Excellence El Carmen - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence El Carmen - Adults Only All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (27-min drive) is nearby.

What time is check-in at Excellence El Carmen - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence El Carmen - Adults Only All Inclusive?

This property offers free self parking, valet parking, and extended parking.

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Excellence El Carmen - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence El Carmen - Adults Only All Inclusive have a restaurant?

Excellence El Carmen - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence El Carmen - Adults Only All Inclusive have a spa?

Pamper yourself with a day at Miile, where you can enjoy sports massages, facials, and hydrotherapy.

How close is Excellence El Carmen - Adults Only All Inclusive to downtown Punta Cana?

Excellence El Carmen - Adults Only All Inclusive is 20.4 mi away from Punta Cana.

Excellence El Carmen - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1610 out of 2225 reviews
Rating 8 - Good. 344 out of 2225 reviews
Rating 6 - Okay. 151 out of 2225 reviews
Rating 4 - Poor. 48 out of 2225 reviews
Rating 2 - Terrible. 72 out of 2225 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Only complaint from us was the bed was a bit uncomfortable. Other then that not one complaint
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only issue for us was the bed seemed too soft and was somewhat uncomfortable. We both woke up several times uncomfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lakeisha

,
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in May 2025

6/10 Okay

Erica Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 4 night stay for our anniversary. It was exactly what we needed. Great relaxation, staff was friendly, food options were great. The rooms were clean and very roomy. Roccio at the pool bar was great !! She was the best. Beware of being sold an upgrade to excellence club. We were talked into this and payed an extra $100/ night for it and were never able to use it. When we tried, we were always told we didn’t have it with our room and I had to go in a long explanation and show my credit card charge . I feel like we were scammed for that money because everyone gave us weird looks when we said we payed extra. The room we were given with the excellence club upgrade was the exact same room they put us in the beginning, just 4 doors down so we didn’t see any benefits of this. On day of departure our flight was changed so we asked to stay another night and they couldn’t give us an answer said they had to send a message to reservations in Spain and didn’t know when they’d get an answer so we had to book a flight asap and couldn’t wait the undetermined amount of time for a response. Which was also a fight because one desk said we were excellence club and had to deal with them, and excellence club desk said we were not . Overall great trip but I will pick a different resort next time. We made our frustration known and they did nothing to compensate.
Stayed 4 nights in Apr 2025

8/10 Good

Judith

Traveled with partner
Liked: Amenities, property conditions & facilities
Private pool Club beach amenities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 7 nights in Mar 2025

10/10 Excellent

Yuqiao

Stayed 5 nights in Apr 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding resort! We thoroughly enjoyed the friendly staff, clean, safe accommodations, fantastic food and beautiful beach. The one critique I would offer is this: having to use the app to view the restaurants' menu. I went on vacation to get a break from technology and being forced to use it was frustrating. Have the menu posted outside the restaurant entrance and/or have the option of a printed menu available for those who don't want to carry their phones around everywhere.
Stayed 6 nights in Apr 2025

6/10 Okay

Irma

Stayed 5 nights in Apr 2025

10/10 Excellent

David

Stayed 4 nights in Apr 2025

6/10 Okay

Monica

Stayed 3 nights in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Alex

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I have ever been to. Food Was great with many options. Staff did their best to make your stay a great experience.

10/10 Excellent

Cody Austin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing! The food, drinks and service are all so much better than expected! For anyone who is reading this, believe me, I was just as skeptical as you are. However, Excellence El Carmen will NOT disappoint. From the time you arrive until the time you leave you will feel like you have been transported into a different world! I highly recommend you to stay with excellence club access as well as their spa. Also, please don’t forget to try their French restaurant. 10/10. All of the food is amazing. You will not be disappointed. This trip was a SOLID 10/10! I highly recommend it to singles as well as couples.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence clubs always deliver and never dissapoint.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this resort. The staff were very personable. Food was good, especially the breakfast buffet. We would definitely stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. I highly recommend this hotel. Staff were friendly and accommodating. Facilities were very well maintained. Food and beverage were great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort and look forward to staying again in the future. The swim-up room was fantastic, loved that the Excellence Club bar next to us served us drinks in our swim-up! The room was large and comfortable. The property is very walkable and many restaurants and bars are centrally located so it is easy to find what you want and get to them quickly. The staff was very attentive and accommodating. Loved that we didn't feel upsold or pressured to buy upgrades anywhere, we had everything we needed!
Stayed 5 nights in Apr 2025

10/10 Excellent

Layschel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive I have ever been too. I enjoyed it so much, such a beautiful relaxing clean property with the friendliest staff I will be recommending this resort to everyone !!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Magdolna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence is a great property with great beach, pools , restaurants and great costumer services . All workers very helpful making sure we have excellent time (don’t forget to tip ).
Stayed 5 nights in Apr 2025

8/10 Good

Jesus, North Andover

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was okay
Stayed 4 nights in Apr 2025

6/10 Okay

Tanya, New York

Traveled with group
Liked: Property conditions & facilities
This is not a five star.
Stayed 3 nights in Apr 2025