83% Based on 1673 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

A luxury stay in La Altagracia awaits you at Excellence El Carmen- Adults Only All Inclusive. You'll be 13.3 km (8.3 mi) from Macao Beach and 20.2 km (12.6 mi) from Hard Rock Golf Club at Cana Bay. Highlights at this all-inclusive resort include 12 restaurants, 15 outdoor swimming pools, and a full-service spa.

LED TVs with cable channels are featured in all 492 rooms, and you can enjoy free WiFi, furnished balconies or patios, and iPod docks. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include jetted tubs and rainfall showerheads. Sitting areas, DVD players, and separate bathtubs and showers are also available.

A day of pampering at MIILE can include deep-tissue massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. The fine-dining restaurant, AGAVE, serves Tex-Mex cuisine and is open for dinner. With 4 poolside bars and 16 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite fitness center and outdoor tennis court. Business amenities include a conference center and a meeting room. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a steam room. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an area shuttle.

Places within a 30-minute drive of this 5-star La Altagracia resort include Iberostar Golf Course and Punta Blanca Golf Course.

Junior Suite - Pool View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$388 per night

Junior Swim-up Suite - Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite - Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite - Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Terrace Suite With Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two-Story Rooftop Terrace Suite With Plunge Pool - Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend out of 1673 reviews

Excellent 962
Good 443
Average 174
Poor 52
Terrible 42
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Excellence El Carmen- Adults Only All Inclusive

Location Playas Uvero Alto, Punta Cana, 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Excellence El Carmen- Adults Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Excellence El Carmen- Adults Only All Inclusive you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 16 bars/lounges. Public spaces have free WiFi. This Beaux Arts resort also offers an outdoor tennis court, a steam room, and a fitness center. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star La Altagracia resort.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 16 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 15
  • Free WiFi
  • Outdoor tennis court
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (45.5 km / 28.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Excellence El Carmen- Adults Only All Inclusive offers 492 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This La Altagracia resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

AGAVE - This fine-dining restaurant specializes in Tex-Mex cuisine and serves dinner only.

BASMATI - This fine-dining restaurant specializes in Indian cuisine and serves dinner only.

CHEZ ISABELLE - This fine-dining restaurant specializes in French cuisine and serves dinner only.

THE GRILL - This steakhouse serves lunch and dinner.

FLAVOR MARKET - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

15 outdoor swimming pools are on site along with an outdoor tennis court and a steam room. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No shows require payment in full, including taxes and service fee. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Excellence El Carmen Adults All Inclusive Punta Cana
  • Excellence El Carmen Adults Punta Cana
  • Excellence El Carmen Adults
  • Excellence El Carmen Adults Only All Inclusive Open 09/2016
  • Excellence El Carmen Adults Only All Inclusive OPEN SEPT

You should know

  • The total price shown includes a resort fee.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.