"Great property, wonderful staff ready to fulfill any requirements you might have. Restaurants,poolls and beach close proximity to the buildings . Lov ... " More
Beachfront retreat
Within 3 miles (5 km) of this Punta Cana resort, you'll find Juanillo Beach and Punta Espada Golf Course. Punta Cana Beach and Caleton Beach Club are also within 6 miles (10 km).
All-inclusive
This all-inclusive resort features a private beach, a full-service spa, and a nightclub. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy a meal in one of the 5 restaurants and free perks like free self parking and WiFi in public areas.
Aug 30, 2023 by Yessica Perez, Sales Manager
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway.We look forward to welcome you back home in the near future.Warmest Regards,
Aug 2, 2023 by Social Media Manager
Dear Wenonah Linnette,Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you found our resort to be a true sanctuary, offering a beautiful and peaceful environment for your honeymoon/vacation.It warms our hearts to know that our staff, especially JT and José, went above and beyond to ensure you had the best possible experience during your stay. We take great pride in providing exceptional service to our guests, and we're thrilled that their efforts made your stay even more enjoyable.We appreciate your kind words about Miguel and his bartending skills. Our team strives to deliver excellent food and drinks, and it's rewarding to know that Miguel's top-notch drinks added to the overall experience of your vacation.While we regret that there was seaweed on the beach and that the ocean water was not as clear as you had hoped, we appreciate your understanding that this is beyond our control. We continually work to maintain our beachfront area and provide a comfortable and enjoyable beach experience for our guests.Regarding the pool temperature, we apologize for any inconvenience caused. Your feedback is important to us, and we will address this to ensure that future guests have a more pleasant experience.We are thrilled to know that your honeymoon/vacation was the most relaxing ever, and we are honored to have been a part of this special occasion. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to create lasting memories for you.Thank you for your kind words and for choosing to stay with us. We can't wait to welcome you back for another excellent experience in the future. If you have any plans or requests for your next visit, please feel free to let us know. We're here to make your future stays even more memorable.Once again, congratulations on your honeymoon, and we look forward to your return.Best regards,Randy OgandoSocial Media Manager
Jul 25, 2023 by Social Media Manager
Dear Mrs. Sonia, Thank you so much for your kind words and for taking the time to share your experience with us! We are delighted to hear that you had an excellent stay at our resort, and that our staff, especially Saria from the housekeeping team, provided you with exceptional service.At Sanctuary, we take great pride in delivering the best possible experience for our guests, and it's truly heartwarming to know that our efforts made your stay memorable. Your compliments regarding our all-inclusive restaurants and the overall resort experience are deeply appreciated.We can't wait to welcome you back to Sanctuary for another unforgettable stay. Our team is eagerly looking forward to providing you with another exceptional experience, filled with relaxation and enjoyment. Should you have any special requests or preferences for your next visit, please don't hesitate to let us know.Once again, thank you for choosing to stay with us and for your kind praise. We genuinely value your feedback, and it motivates us to continue delivering excellence in hospitality.Warm regards,Randy Ogando
Mar 31, 2023 by Social Media Manager
Dear Brianna, Thank you so much for your kind words. We are truly grateful to know that our amazing team exceeds the limits of luxury service in your stay. We are glad to know that you enjoyed this vacation. We hope to see you again soon at Sanctuary Cap Cana. Best regards.Randy Ogando Social Media Manager
Feb 25, 2023 by Social Media Manager
Dear makia jeane smith, we have shared your feedback with our operational team, who will take it upon themselves to improve the experience, we ensure you that corrective action will be taken as necessary.Best regards.Randy Ogando Social Media Manager
Sep 8, 2022 by Social Media Manager
Dear Mr. Ashley, We extend our gratitude to you for the great privilege of allowing us to be your host hotel for your vacation in Cap Cana. It means the world to us to know that we did meet your expectations; it fills us with pride and encourages us to continue providing our valued guests with excellent service.We look forward to providing you with another memorable experience.Best regardsRandy Ogando Social Media Manager.
Aug 16, 2022 by Social Media Manager
Dear Mr. Mario Anthony, We are happy to know that, overall, your stay with us has been very positive. Guest satisfaction is our number one goal there is nothing better than achieving that. We look forward to providing you with another memorable experience. Best regards. Randy Ogando Social Media Manager.
Jun 28, 2022 by Social Media Manager
Thank you for taking the time to share such a detailed overview of your stay through this means. Our guest’s feedback is truly appreciated in our constant commitment to improving our service levels.
Jun 13, 2022 by Sanctuary Cap Cana
Thank you for taking the time to share such a great overview of your stay through this means. Our guest’s feedback is truly appreciated in our constant commitment to improving our service levels.
May 16, 2022 by Sanctuary Cap Cana
Thank you for your pleasant review of our hotel and hope that Sanctuary Cap Cana will continue to provide you with excellent holiday experiences in the future.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Entertainment
Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial resort also offers a 24-hour fitness center, a spa tub, and a steam room. Self parking is free. Smoking is allowed in designated areas at this 5-star Punta Cana resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
A private beach and complimentary bicycles are featured at the resort. 5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests under 18 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sanctuary Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.