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"The Hyatt Zilara/Ziva knows exactly what they are doing. I cannot say enough great things about this resort and every employee we encountered. We stay
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A stay at this property places you within half a mile (1 km) of Juanillo Beach and 3 miles (5 km) of Indigenous Eyes Ecological Park. Punta Cana Beach and Punta Espada Golf Course are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 3 outdoor pools and perks like free valet parking and free WiFi.
Comfy beds, flat-screen TVs
Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 375 guestrooms offer thoughtful touches like pillow menus and slippers. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with cable channels.
Hyatt Zilara Cap Cana - Adults Only- All Inclusive ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Hyatt Zilara Cap Cana - Adults Only- All Inclusive
Family (1)
5 out of 5
The Hyatt Zilara/Ziva knows exactly what they are doing. I cannot say enough great things about this resort and every employee we encountered. We stayed in August 2020 with an ocean view room and it was perfect. Precautions are taken upon arrival of the resort including sanitation and temperature checks. There are endless hand sanitizer stations around the property. The rooms are very clean and large enough. The only negative I would have to say is that only showers are in the rooms and no tubs. The food was delicious and the presentation was perfect. We thoroughly enjoyed breakfast and lunch at Chinola almost daily. For dinner, I would recommend Brando’s, Waves, and Noodle and Thread. The buffet is the only place I will not go back to as I found it lacking variety and flavor. We enjoyed all the drinks at the pool and on the beach and the views from the entire resort. The Michael Jackson show is a must! We cannot wait to come back in October! Thank you to Luis Miguel, Victor, YoYo, Sandy, Domingo Beltre, Simeon, Edwar, Junior, Rubi, Fabio, Rab, and Jherrfy for making lasting impressions on us! Your kindness was much appreciated.
Posted by kraftfamily, from Hammond, La on Aug 17, 2020
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Comment from Hotel Management
Aug 17, 2020
by Social Media Coordinator
Dear kraftfamily,
Our Hyatt Zilara Cap Cana team will be motivated to know that with their service, they contributed to creating you a great vacation. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence.
Please rest assured that our observations have been taken in the highest consideration and have been forwarded to the corresponding departments to analyze the points you mentioned.
Looking forward to seeing you in October!
Victoria Balbuena
Social Media Coordinator
Hyatt Ziva and Zilara Cap Cana
About the Hyatt Zilara Cap Cana - Adults Only- All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Kayaking included
Yoga classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Onsite entertainment and activities included
Bartending classes/lessons included
Cooking classes/lessons included
Fitness facilities included
Water fitness classes/lessons included
Volleyball included
All onsite activities, and facilities and equipment included
All non-motorized water sports included
Onsite live performances included
All land activities, and recreational facilities and equipment included
Theme parties included
Snorkeling included
Property Features
Hyatt Zilara Cap Cana - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Cap Cana - Adults Only- All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a 24-hour fitness center, and a spa tub. Valet parking is free. Smoking is allowed in designated areas at this 5-star Punta Cana property.
Hyatt Zilara Cap Cana - Adults Only- All Inclusive offers 375 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Pillowtop beds
Minibar
IPod dock
In-room dining (24 hours)
Flat-screen television
Cable channels
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Pillow options
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Food & Drink
The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Brandos - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Journeys - This theme restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Shutters Beachside - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Waves - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.
Nearby Activities
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a complimentary water park, a lazy river, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Horse riding nearby
Beach yoga on site
Ecotours nearby
Fitness classes on site
Cave exploring/spelunking nearby
Beach volleyball on site
Yoga classes/instruction on site
Ziplining nearby
Spa Services
Larimar Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 14
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Prenatal massage
Spa tub in spa
Steam room in spa
Minimum age to access spa is 18
Reflexology
Detoxification wrap
Hot springs/mineral springs in spa
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
This property welcomes adults only.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Hotel Names
Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only- All Inclusive Punta Cana
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
There are 6 onsite restaurants, offering options like international cuisine and a beachfront location.
This property offers free valet parking.
Hyatt Zilara Cap Cana - Adults Only- All Inclusive is 7.8 mi (17-min drive) away from the Punta Cana (PUJ-Punta Cana Intl.) airport, the closest popular airport to the property.
Hyatt Zilara Cap Cana - Adults Only- All Inclusive features 3 outdoor pools.
This property is on a private beach. Don't forget your sunscreen!
Pamper yourself with a day at Larimar Spa, where you can enjoy body wraps, Swedish massages, and body treatments.
Hyatt Zilara Cap Cana - Adults Only- All Inclusive does not offer free breakfast.
Check-in is from 3:00 PM - 11:00 AM.
Airport shuttle services are not available at Hyatt Zilara Cap Cana - Adults Only- All Inclusive.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
