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5.0 out of 5

"The Hyatt Zilara/Ziva knows exactly what they are doing. I cannot say enough great things about this resort and every employee we encountered. We stay ... " More

By a verified traveler on Mon 17 Aug 2020

Hotel Description

5-star beachfront property near Juanillo Beach

Beachfront retreat

A stay at this property places you within half a mile (1 km) of Juanillo Beach and 3 miles (5 km) of Indigenous Eyes Ecological Park. Punta Cana Beach and Punta Espada Golf Course are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 3 outdoor pools and perks like free valet parking and free WiFi.

Comfy beds, flat-screen TVs

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 375 guestrooms offer thoughtful touches like pillow menus and slippers. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with cable channels.

Junior Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$378* Per night/room Oct 26 - Oct 27

Ocean Front Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Junior Suite Swim Up King

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Master Swim Up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Swim Up Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Zilara Cap Cana - Adults Only- All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Zilara Cap Cana - Adults Only- All Inclusive

Family (1)
5 out of 5
The Hyatt Zilara/Ziva knows exactly what they are doing. I cannot say enough great things about this resort and every employee we encountered. We stayed in August 2020 with an ocean view room and it was perfect. Precautions are taken upon arrival of the resort including sanitation and temperature checks. There are endless hand sanitizer stations around the property. The rooms are very clean and large enough. The only negative I would have to say is that only showers are in the rooms and no tubs. The food was delicious and the presentation was perfect. We thoroughly enjoyed breakfast and lunch at Chinola almost daily. For dinner, I would recommend Brando’s, Waves, and Noodle and Thread. The buffet is the only place I will not go back to as I found it lacking variety and flavor. We enjoyed all the drinks at the pool and on the beach and the views from the entire resort. The Michael Jackson show is a must! We cannot wait to come back in October! Thank you to Luis Miguel, Victor, YoYo, Sandy, Domingo Beltre, Simeon, Edwar, Junior, Rubi, Fabio, Rab, and Jherrfy for making lasting impressions on us! Your kindness was much appreciated.

Posted by , from Hammond, La on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by Social Media Coordinator

Dear kraftfamily, Our Hyatt Zilara Cap Cana team will be motivated to know that with their service, they contributed to creating you a great vacation. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Please rest assured that our observations have been taken in the highest consideration and have been forwarded to the corresponding departments to analyze the points you mentioned. Looking forward to seeing you in October! Victoria Balbuena Social Media Coordinator Hyatt Ziva and Zilara Cap Cana

About the Hyatt Zilara Cap Cana - Adults Only- All Inclusive

Location Boulevard Zona Hotelera, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

  • Kayaking included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Hyatt Zilara Cap Cana - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Cap Cana - Adults Only- All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a 24-hour fitness center, and a spa tub. Valet parking is free. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2019
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (12.6 km / 7.8 mi)
  • Parking: Free valet parking

Room Amenities

Hyatt Zilara Cap Cana - Adults Only- All Inclusive offers 375 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes

Food & Drink

The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Brandos - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Journeys - This theme restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Shutters Beachside - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Waves - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a complimentary water park, a lazy river, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Cave exploring/spelunking nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

Larimar Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Hyatt Zilara Cap Cana Adults All Inclusive
  • Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
  • Hyatt Zilara Cap Cana Adults Hotel Punta Cana
  • Hyatt Zilara Cap Cana Adults Hotel
  • Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
  • Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
  • Hotel Hyatt Zilara Cap Cana - Adults Only
  • Hyatt Zilara Cap Cana Adults
  • Hyatt Zilara Cap Cana - Adults Only Punta Cana
  • Hyatt Zilara Cap Cana Adults Punta Cana
  • Hyatt Zilara Cap Cana Adults Only – All Inclusive
  • Hyatt Zilara Cap Cana All Inclusive
  • Hyatt Zilara Cap Cana Adults
  • Hyatt Zilara Cap Cana - Adults Only- All Inclusive Punta Cana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.