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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star property
Carretera Cabeza de Toro, Punta Cana, La Altagracia 1-855-201-7819
3.5 out of 5
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See all 37 travelocity Reviews

"I enjoyed the music,the pool area,beach. I feel that reservations are important to make early. However they should have a limit time for the reservati ... " More

By a verified traveler on Wed 10 May 2023

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Hotel Description

4.5-star beachfront property near Bavaro Beach

Beachside getaway

Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Downtown Punta Cana and San Juan Shopping Center are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$244* Per night/room Jun 15 - Jun 16

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Jetted Tub, Sea View

Bed Count 2 King Beds Maximum Occupancy 2 Max

Luxury Room, Pool Access

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Serenade Punta Cana Beach & Spa Resort - All Inclusive ratings based on 37 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Serenade Punta Cana Beach & Spa Resort - All Inclusive

Everyone (13) Couples (11) Family (11)
5 out of 5
I enjoyed the music,the pool area,beach. I feel that reservations are important to make early. However they should have a limit time for the reservations, ex: if its at 7pm and the guest gets there at 7:15pm,the guest on the waiting list,should be advised,or move on to the guest waiting in line to get in. Most of the time the restaurant was empty and they would turn guest away.

Posted by on May 10, 2023

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Comment from Hotel Management

May 15, 2023 by Serenade Management Team.

Dear Evelyn,We always like to receive good reviews from our customers, but we are even happier that our customers appreciate the effort and improvements we try to make year after year.In order to have a wide gastronomic offer, we offer our themed restaurants for dinners. In order to offer an optimal and personalized service we limit the number of people per service for an unbeatable experience. In the same way, whenever we have availability we always let the guests into the restaurant. We are sorry if this has been a misunderstanding.It will be a pleasure to welcome you again very soon so that you can spend other excellent days.Kind regards.

1 out of 5
Very disappointed. At arrival staff was not informative about the property. No paper maps available i was only pointed to a QR code and for folks not tech savvy it's annoying. We had to walk around aimlessly just to learn for ourselves where the gym, spa, restaurants, towel pick up etc were . I was also upset about dinner reservations for the restaurants. We learned much too late that we could have reserved 3 nights in advance so we missed out because they fill up quickly. Buffet food was good. The fruit and salad bar were amazing. Kids loved the burgers and pizza. Restaurant food was bad and the wait is ridiculous. Many times we stopped at buffet after the restaurant. Majority of the workers give the vibe that they're miserable. No smiles no interaction it's very sad. Not inviting at all. I will not return to this place because the hospitality is lacking. Rooms are huge and super hip and clean. Pools are big and plenty of seating. The beach was disappointing kids did not go in. Lots of seaweed. Nothing the property can do though it's just the location. They try very hard to clear the seaweed. From sunrise to sunset there are people raking seaweed.

Posted by on Apr 22, 2023

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Comment from Hotel Management

Apr 22, 2023 by Serenade Management Team.

Dear Juan ,We have a general information QR with all the information regarding opening hours, menus, facilities, preferential services, weekly planning of activities, policies of our complex and much more. This information can also be found on the key holder we give out at the check-in entrance, as well as at numerous locations throughout the hotel. We are sorry if this has been misinterpreted.We appreciate the comment of appreciation for our food, we try to offer a wide range of both buffet and themed dining options with a variety of high quality food for our guests.We are really sad to know that your stay with us has not been up to par with the levels of service which we aim to achieve, and for this, we can only offer you our most sincere apologies. We are truly saddened to know that we did not deliver our usual warm and personalized service.Likewise, while we understand that there is no second chance for a great first impression, we would like to welcome you back on a future occasion and provide you with the service we pride ourselves on offering.Kind regards.

1 out of 5
I have never been a person to write a review until now: Pros: Property was good size and you were close walking distance to everything. Property was clean except there were cat roaming everywhere. Cons: staff was uninviting, attention to deal was lacking, food was always cold and we found a worm in our food. You spend a lot of time waiting when you are to be enjoying your vacation. You have to stand in line to make dinner reservations and can take up to 20-30 mins to get that completed bc only one staff member working. Dinners take hours when there is barley anyone in the restaurant and your food isn’t even warm.They are super stingy on towels and wash clothes for your room. We had a family of 4 and they would leave us 1 towel and 0 wash clothes, so we always had to ask for more. Absolutely no food service at the pool other then you could get drinks at the swim up bars. But they had plenty of staff roaming around picking up plastic cups or trying to sell you in an excursion. The gym smelled so bad. We walked in and had to walk right back out. I know it’s a gym, but it was so bad. Not an inviting place for vacation. The customer service is not there and I will never recommend this place. Stay somewhere else.

Posted by , from BRANDON on Mar 23, 2023

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Comment from Hotel Management

Mar 25, 2023 by Serenade Management Team.

Dear Melissa,Thank you for choosing our resort and for taking the time to share your opinion. We regret that some aspects have given you the wrong impression.On the one hand, we would like to comment that we are in a magical location surrounded by vegetation and fauna. As you know, the Dominican Republic is a tropical country surrounded by nature, this is what makes it magical as well as its people. We also perform periodic fumigations with certified companies as well as routine inspections.We are disappointed to know that your stay with us has not been up to par with the levels of service which we aim to achieve, and for this, we can only offer you our most sincere apologies. We are truly saddened to know that we did not deliver our usual warm and personalized service.Regarding the food in the pool, this is for hygiene reasons, as you will understand we do not allow eating in the pool because of debris that may fall into the water, which would prevent the maximum enjoyment of our guests in the pool.We are sorry for this impression about the gym, please note that the gym is cleaned several times a day both before opening and during opening hours. We also provide towels for the use of the machines as well as hydroalcoholic gel.We understand that there is always room for improvement and our guest experience plays a key role in this continuous process towards service excellence.On behalf of our team, we thank you once again for your visit and look forward to welcoming you back very soon, allowing us another opportunity to regain your trust through a memorable experience.Kind Regards.

3 out of 5
The grounds and lobby were beautiful. The pool off the room was lovely. The restaurants were good - the waitstaff were very friendly and accommodating. Many of the other staff were not friendly and we tried to tip everyone - felt like they didn’t like Americans. The room had a window in the shower (not appropriate for families) and it leaked into the room. The towels were in poor condition. No facecloths which was odd. You were only allowed two beers in minibar per day. Room service was very limited and no alcohol was available for delivery. It was challenging when I had a child with me who napped so we couldn’t leave the room at times. The resort allowed guests to claim their pool/beach chairs hours before the pool opened. We saw many seats not in use but “claimed” with towels. It should be first come, first serve. Wine at dinner was by bottle (unless you drank house wine) and was an extra fee. There was no food/drink service by pool. You had to go to buffet or wait at bar for drinks. This hotel is not 5 stars. There was tons of seaweed that the hotel did their best to manage. It was incredibly windy most days. Those factors made the beach unusable most days.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Mar 7, 2023 by Serenade Management Team.

Dear Jessica,Thank you very much for your comment and for mentioning the aspects you liked about the hotel such as the main lobby, the Swim Out room pools and the restaurants. We take note of your constructive criticism and suggestions, with which we will try to improve certain aspects of our daily operations for the greater satisfaction of our guests.Kind regards,

4 out of 5
Poor service, food in the restaurants was cold so many times. Hard to communicate with the staff, they don’t speak English!. Hotel grounds are nice and clean, good beaches.

Posted by on Jan 31, 2023

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Comment from Hotel Management

Feb 5, 2023 by Serenade Management Team.

Dear Mariola,Thank you for choosing and sharing your opinion about your recent stay at Serenade Punta Cana Beach & Spa Resort. The comments of our guests are the best incentive for our continuous improvement.We thank you for your comments about our facilities, cleanliness and the beach. We work hard to keep them in the best possible conditions for the total enjoyment of our dear guests.We are disappointed to know that your stay with us has not been up to par with the levels of service which we aim to achieve, and for this, we can only offer you our most sincere apologiesWe thank you again for your visit and look forward to welcoming you again.Kind regards.

4 out of 5
Very nice resort Check in was real slow Times when staff didn’t understand English The sales (points) they were very pushy. Too pushy wouldn’t take no for the answer

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 23, 2022 by Guest Service

Dear Jason,It has been a true honor to receive you at our hotel and to be able to contribute to your rest in the Caribbean. We want to thank you for giving us your trust and loyalty.We are happy to know that, overall, your stay with us has been very positive. Guest satisfaction is our number one goal there is nothing better than achieving that.Our guest’s comments are more than relevant to us as they encourage us to improve our products and services. We appreciate your feedback and have taken notes on the area of opportunity you mentioned to share with our team to improve our services.It will be a pleasure for us to welcome you and for you to experience these improvements.Kind regards,

2 out of 5
This is a newer/small resort. This is not a party/fun resort. The club only played spanish music. We tried to have our own fun with a bluetooth speaker in an area not disturbing other guests and security shut that down. Yet the drunk guest sleeping in the lobby stretched out on the sofa was ok. Hmmm, wonder if skin color had anything to do with that. Entertainment was boring. No casino as advertised. We had to spend a lot of time and money off the resort doing excursions to have fun. Room - Mosquitoes took over our room for the first two nights. They never came to spray. The full length glass between the shower and the bedroom is weird if not sharing the room with your significant other. Food - could not experience half of the restaurants because they were always booked. Buffet mediocre. Hibachi excellent. Mexican very good. Italian ok. Drinks - all bartenders are not bartenders. Drinks were a hit or miss depending where you got them from. The pool and beach were nice. Beware of the employees constantly asking you to schedule an appointment for what I'm assuming was like a timeshare presentation.

Posted by , from Raleigh on Sep 11, 2022

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Comment from Hotel Management

Sep 13, 2022 by Guest Service

Dear Yolanda.First and foremost, we would like to thank you for choosing our hotel as a vacation destination and for taking the time to share your comments regarding your visit.Exceeding our guests' expectations is the goal our hotel aims to achieve. Your satisfaction is vital, and ensuring it, through our different services, is the way to guarantee travel experiences worthy of the trust placed in us with their vacation. For this reason, detecting that your current impression differs from the expected has saddened us deeply. In this regard, we would like to extend our sincere apologies.We understand that there is always room for improvement and our guest experience plays a key role in this continuous process towards service excellence. for this reason, we assure you that each of your concerns will be shared with all departments involved so that corrective actions can be implemented, as necessary.On behalf of our team, we thank you once again for your visit and look forward to welcoming you back very soon, allowing us another opportunity to regain your trust through a memorable experience.Kind Regards,

5 out of 5
Friendliness of the staff. The food was amazing. Only thing I didn’t like was the lack of urgency with an incident in my room with a clogged drain in my shower. Water was over the place. Happy when it was resolved.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 14, 2022 by Guest Service

Dear Dalila, Thank you for choosing Serenade Punta Cana and sharing your recent experience in our Resort. We are delighted to know that you have enjoyed your stay and appreciate your kind comments regarding our service. We offer you our apologies for the small incident you mention. We will share the feedback with the appropriate departments. We look forward to your next stay. Best regards,

2 out of 5

Posted by , from BATON ROUGE on Jun 24, 2022

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4 out of 5
PROS: great beach & pools, not crowded, secluded, nice room which had private swim-out pool. Nightly entertainment. CONS: - regular guests only get bootleg cheap alcohol you've never heard of. Top shelf is only for PREMIUM guests. - must schedule/make appointment at restaurant or can't go to it (no walk-ups) - buffets wasnt that good - Must sit thru some sort of timeshare that lasted over 2hrs which we eventually walked out of. - language barrier (workers struggle with english, if speak english at all) - Night club only played super fast up-beat caribbean music, don't expect 'normal' songs

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 9, 2022 by Social Media

Dear Desiree' , First and foremost, we would like to thank you for choosing our hotel as a vacation destination and for taking the time to share your comments regarding your visit. Exceeding our guests' expectations is the goal our hotel aims to achieve. Your satisfaction is vital, and ensuring it, through our different services, is the way to guarantee travel experiences worthy of the trust placed in us with their vacation. For this reason, detecting that your current impression differs from the expected has saddened us deeply. In this regard, we would like to extend our sincere apologies. We understand that there is always room for improvement and our guest experience plays a key role in this continuous process towards service excellence. for this reason, We assure you that each of your concerns will be shared with all departments involved so that corrective actions can be implemented, as necessary. On behalf of our team, we thank you once again for your visit and look forward to welcoming you back very soon, allowing us another opportunity to regain your trust through a memorable experience. Kind Regards, The Hotel Management Serenade Punta Cana

About the Serenade Punta Cana Beach & Spa Resort - All Inclusive

Location Carretera Cabeza de Toro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Kids club

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Scuba-diving lessons
  • Spa/beauty facilities and services

  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Premium food items included
  • One or more venues limit dining availability
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Room service during certain hours

Property Features

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Buffet Principal - Onsite buffet restaurant.

Restaurante SteakHouse - Onsite diner. Open daily.

Restaurante Italiano - Onsite theme restaurant. Open daily.

Restaurante Japones - Onsite theme restaurant. Open daily.

Restaurante Mediterraneo - Onsite theme restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee. This property affirms that it adheres to the cleaning and disinfection practice of: Safe Travels (WTTC - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (WHO); COVID-19 Guidelines (CDC); Bureau Veritas (3rd party expert - Global); SGS (3rd party expert - Global).

  • Grey water recycling system
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serenade Punta Cana Beach Spa Resort
  • Serenade Punta Cana Beach Spa Casino Resort
  • Serenade Punta Cana Beach Spa Casino Resort All Inclusive

You should know

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.