4/10 Poor
Lacey
Traveled with group
Jul 13, 2025
this was by far the worst resort i’ve ever stayed at. the rooms are horrible (unless you happen to get an updated one). our toilet, AC, TV, shower AND phone did not work. the food is awful, the drinks are nothing but sugar. one worker let himself into our room without permission while my friend and i were not clothed, getting ready for dinner. when we asked for help getting the issues fixed, the employees acted like they understood what we were explaining, when in reality they had no clue. which lead to further miscommunication and more issues on top of the multiple we were already dealing with. i will not be coming back and i will be telling family and friends not to book a stay here.
Lacey
Stayed 8 nights in Jul 2025